1. Safety Precautions
⚠️ CAUTION! Please Note Before Starting Charging
General Safety Guidelines:
- Avoid immersing the AC charging connection device in water.
- Do not step on, pull, bend, or knot the charging cable.
- Do not insert foreign objects into any part of the charging vehicle connector.
- Refrain from dropping the control box or placing heavy objects on its surface.
- Do not install or use the charger near flammable, explosive, harsh, or combustible materials, chemicals, or vapors.
- Ensure the operating ambient temperature of the equipment remains within the range of -30°C to +55°C.
- Do not use the charger when you, the vehicle, or the charger is exposed to severe rain.
- Do not use the charger if it is defective, appears cracked, frayed, broken, otherwise damaged, or fails to operate.
- Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication of damage.
- Do not attempt to open, disassemble, repair, tamper with, or modify the charger.
- This product is exclusively designed for electric vehicle charging purposes.
- Avoid using external wires or adapters.
- This product must be well-grounded when used.
- Never insert your fingers into the charging plug.
- The EV charger is not user serviceable. Contact customer service for any repairs.
- If the device fails to charge normally as per the operation manual, please contact the seller or consider a replacement.
- Never allow children to play with the charger cable.
- To avoid the risk of fire or electric shock, do not use this device with an extension cord.
- Using a worn or damaged AC outlet may cause burns or start a fire.
- Risk of explosion. This equipment has an arc or sparking parts that should not be exposed to flammable vapors.
- Risk of electric shock. Do not remove the cover or attempt to open the enclosure of the charger unit. No user-serviceable parts inside. Refer servicing to qualified service personnel.
Before Charging:
- It is recommended that electrical outlets for your charger should be installed by a licensed and qualified electrician. Installation must comply with local codes.
- This product must be grounded. Grounding provides a path of least resistance for electric current to help reduce the risk of electric shock.
- Ensure the power plug and socket are compatible before initiating the charging process.
- Do not charge if the socket is damaged, rusty, cracked, or has a loose connection. If the socket is dirty or wet, disconnect the power supply first. Wipe the charging plug with a dry and clean cloth to ensure it is dry and free from any debris.
- Verify that the charging connector, cable, control box, and plug surface are in good condition without any scratches, rust, breaks, or damages.
2. Setup and Compatibility
The feyree Portable EV Charger is designed for convenience and broad compatibility with Tesla vehicles and other NACS Standard EVs.
Image: The charger is compatible with Tesla Model S, Model 3, Model Y, and Model X.
Choosing the Right Plug:
This charger is available with different plug types to suit various regions. Ensure you have the correct plug for your electrical outlet.
Image: Diagram showing options for choosing a suitable charging plug: Plan A (EU Plug) and Plan B (Customized plug options).
Connecting to Your Vehicle:
The charger features a TS-NACS connector, compatible with Tesla's NACS standard, eliminating the need for an adapter.
Image: Visual guide on how to choose a suitable charger based on your car's charging port (Type 2, GB/T, Type 1, TS-NACS).
Initial Connection:
- **Firmly insert the power plug into the outlet.** Ensure the power-supply side outlet complies with CEE 7-Std standard.
- **Insert the charging connector completely into your vehicle's outlet.** Make sure the plug is fully inserted until you hear a "click".
⚠️ Note: The control box rated current under 10A can use a 10A socket; otherwise, over 10A should use a 16A socket.
3. Operating Instructions
Adjusting Current and Setting Delay:
The charger allows you to adjust the charging current and set a delayed charging time for energy efficiency.
Image: Visual guide on adjusting current (8A, 10A, 13A, 16A) and setting delayed charging time (1-15 hours).
- **Adjust Current:** Tap button "A" on the control box to cycle through available current settings (8A, 10A, 13A, 16A). The charging current set should not be higher than the supply current to avoid safety hazards.
- **Set Delayed Charging Time:** Tap button "D" to set a delay from 1 to 15 hours. This feature is ideal for scheduled charging during low-peak electricity hours to save costs. Note that electric vehicles are required to support delayed charging for this function to work.
⚠️ Important: The device cannot adjust the current during charging. Adjust current before connecting to the vehicle.
LCD Screen Functions:
The 1.8" LCD screen provides real-time charging status and information.
Image: Diagram illustrating the various indicators on the LCD screen, including Real-Time Temperature, Selectable Current, Charging Voltage, Charging Current, Real-Time Power, Power Consumption, LOGO, Charging Status, Marquee, Set Delayed Charging Time, and Charging Time.
The screen displays:
- Real-Time Temperature
- Selectable Current (e.g., 16A)
- Charging Voltage
- Charging Current
- Real-Time Power (kW)
- Power Consumption (kWh)
- Charging Status (Ready, Connecting, Charging, Finished)
- Set Delay Time (D:00h)
- Charging Time (00:00:00)
The screen also indicates various fault conditions such as PE Fault, Leakage, Signal Failure, Under Voltage, Over Voltage, Over Current, and Over TEMP.
Starting and Stopping Charging:
The NACS plug features a convenient button for controlling the car's charging port.
Image: Illustration showing how to press the button on the charger handle to open the charge port door and how to press the button above the handle to pull the charger out.
- **To Start Charging:** After connecting the charger to the vehicle, the charging process will begin according to your settings.
- **To Open Charge Port Door:** Press the button on the charger handle.
Ending Charging:
⚠️ Do not unplug during charging.
- **Plan A (Automatic Stop):** The charger will automatically stop charging when the car is fully charged. You can then directly unplug it.
- **Plan B (Manual Stop - Power Switch):** Turn off the power switch to end charging, then unplug the charger.
- **Plan C (Manual Stop - Vehicle Control):** Stop vehicle charging first by locating the stop charging button or switch inside the vehicle or next to the door of the electric vehicle. Touch or press it to stop charging. Then unplug the charger connector.
4. Maintenance
- Regularly inspect the charging cable, connectors, and control box for any signs of damage, wear, or corrosion.
- Keep the charger clean and free from dust and debris. Use a dry, clean cloth for wiping.
- Store the charger in a dry, safe place when not in use, away from extreme temperatures and direct sunlight.
- Do not attempt to repair any damaged parts yourself. Contact customer service for assistance.
5. Troubleshooting
Refer to the table below for common issues and their recommended solutions.
| Fault Name | Reason for Failure | Recommendations |
|---|---|---|
| Over Voltage | AC input voltage is too high |
|
| Under Voltage | AC input voltage is too low |
|
| Over Current | AC input current is too high |
|
| Over TEMP | Charger internal temperature greater than 85°C |
|
| Elec leakage | Leakage is greater than the following values: TypeA:60Hz:AC 20mA, 50Hz:AC 30mA |
|
| PE Fault | Poor grounding or incorrect wiring |
|
| Err:cp | Charging plug CC/CP connection abnormality |
|
6. Specifications
Product Parameters:
| Feature | Specification |
|---|---|
| Brand Name | feyree |
| Charger Type | Portable EV charger |
| Power Rating | 3.5kW |
| Power Supply System | Single Phase (for Type 2, GB/T), Level 1 and Level 2 (for Type 1, TS-NACS) |
| Rated Voltage | 85V-264V |
| Rated Current | 8A-10A-13A-16A (Adjustable) |
| Input Frequency | 50Hz/60Hz |
| Charging Plug IP Rating | IP65 (Type 2), IP66 (Type 1, GB/T, TS-NACS) |
| Charging Box IP Rating | IP66 |
| Leakage Protection | AC30mA |
| Operating Temperature | -30°C ~ +55°C |
| Storage Temperature | -40°C ~ +80°C |
| Working Humidity | 5%~95% non-condensation |
| Cable Length | 5m |
| Cable Specification | 3G 2.5mm² + 1*0.5mm² |
| Material | ABS (Control Box), PC+ASA (Charging Plug) |
| Weight | 1.95kg (Product), 2.076kg (Package) |
| Dimensions (Control Box) | Length: 215mm, Width: 88mm, Height: 47mm |
Image: Diagram showing the dimensions of the charging control box: 215mm length, 88mm width, 47mm height.
Control Box Functions:
- Leakage protection
- Over-voltage and under-voltage protection
- Lightning protection
- Over-current protection
- Overheat protection
- Grounding protection
- Overload protection
Image: Visual listing of the 8 types of protection: Short circuit, Leakage current, Over/under voltage, Over/under frequency, Over current, Over temperature, Ground, and Lighting protection.
Product Performance:
- Insulation resistance: >1000Ω
- Terminal temperature rise: <50K
- Mechanical life: Charging Plug plugging and unplugging times (Non-operating state) >10000 times
- External impact: Charging Plug can withstand a 1-meter drop and 2 tons of vehicle crushing.
- Pin: copper alloy, silver plated.
Image: Details on high-quality materials including 99.95% Pure Copper Cable, TPU Insulation, 5µ silver plated charging pin for better conductivity, and 100% NO TIN PCB in line with environmental standards.
7. Warranty and Support
Customer Service:
For any product-related issues or inquiries, please contact our customer service team:
E-mail: tina@feyree.com
Warranty:
feyree offers a **Two-Year Warranty** to customers who purchase an original feyree product.
We also provide **Lifetime Technical Support**. In case of any product-related issues, we encourage you to reach out to us, providing pictures and videos for further assistance.
Exclusions:
The warranty does not cover:
- Any product damage resulting from failure to follow the recommended guidelines.
- Damage caused by unauthorized disassembly of the machine or seeking maintenance from a non-designated service center.
- Purchased non-original feyree products.
- Any modifications or do-it-yourself alterations carried out without guidance from a licensed electrician.
A user manual in PDF format is also available for download: User manual (PDF)
8. User Tips
- For Tesla Model Y Juniper, charging at 16A can fully charge the vehicle from 100km range in approximately 15 hours. The cable generally experiences minimal heat.
- The 1.8" LCD display is very useful for monitoring charging status, voltage, current, power, and temperature in real-time.
- Ensure the charging plug is fully and deeply inserted into the vehicle's port to avoid initial charging errors.
- The charger's wide voltage compatibility makes it suitable for various power sources, including solar charging setups.
- While 3.5kW charging is slower than 7kW, it serves as an excellent backup when faster chargers are unavailable, providing peace of mind.
- The button on the NACS plug is a convenient feature for opening the car's charging port door.
- The charger demonstrates good heat management, even during prolonged use.
- The Schuko plug variant is compatible with 220V outlets in regions like Korea and operates normally.
- The charger provides stable charging and can be used reliably even in rainy conditions due to its IP66 rating.