FYHXele 27-inch Curved QHD 165Hz Gaming Monitor User Manual

1. Introduction

Thank you for choosing the FYHXele 27-inch Curved QHD 165Hz Gaming Monitor. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your new monitor. Please read it thoroughly to ensure proper use and to maximize your gaming and viewing experience.

This monitor features a 27-inch QHD (2560x1440) display, a rapid 165Hz refresh rate, and a 1ms response time, designed for ultra-smooth gameplay. Its 1800R curvature provides an immersive viewing experience, complemented by HDR10 support and Adaptive Sync technology. The unique pink design with optional cat ears adds a personalized touch to your setup.

Product Overview Video

Watch this video for a quick overview of the FYHXele gaming monitor's features and design.

2. Safety Information

Please read and follow these safety precautions to prevent damage to your monitor and to ensure your personal safety:

• Do not place the monitor on an unstable cart, stand, or table.
• Do not block ventilation openings.
• Do not place the monitor near heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
• Do not use the monitor near water.
• Do not place heavy objects on the power cord.
• Only use attachments/accessories specified by the manufacturer.
• Unplug this monitor during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified service personnel.

3. Package Contents

Verify that all components listed below are included in your package:

• Monitor (A)
• Stand Pole (B)
• AC Adaptor (C)
• DP Cable (D)
• Screws (M4*25) (E)
• Allen wrench (F)
• Quick Installation Guide (G)
• Gift of Cat's ears (H)

Included components: monitor, stand, cables, power adapter, and decorative cat ears.

4. Setup

4.1 Stand Installation

Follow these steps to assemble the monitor stand:

1. Open the cover on the back of the monitor with a little force.
2. Screw the stand pole into the monitor.
3. Screw the base into the stand pole.

Attention:

• DO NOT press the screen to avoid damage during the installation.

4.2 Connecting the Monitor

The monitor provides various input ports for connectivity:

• Power Input: Connect the AC Adaptor to the monitor and a power outlet.
• USB: For connecting USB devices.
• Audio Out: For connecting external speakers or headphones.
• DP (DisplayPort): For connecting to a computer with a DisplayPort cable.
• HDMI: For connecting to a computer or other devices with an HDMI cable.

Rear view of the monitor showing available ports and tilt adjustment.

Attention:

• The AC Adaptor included is for the monitor only. Do not use it for other devices.
• The problems may occur when connecting both DP and HDMI cables to the computer at the same time. Always connect only one (DP or HDMI) to the computer.
• Due to different production batches, the interface may be different; please refer to the actual product.

4.3 Physical Adjustments

The monitor supports tilt adjustment for optimal viewing angles:

• Tilt Adjustment: The monitor can be tilted from -5° to 15° (up and down pitch adjustment).
• VESA Mount: The monitor supports 100x100mm VESA mounting for alternative mounting solutions.

The monitor supports 100x100mm VESA mounting for flexible setup options.

5. Operating Instructions

5.1 OSD Menu Button and Interface

The On-Screen Display (OSD) menu allows you to adjust various monitor settings. Use the buttons located on the back of the monitor to navigate and select options.

5.2 OSD Menu Options

The OSD menu provides detailed settings for image, color, and system adjustments:

5.3 Refresh Rate Settings

To ensure you are getting the full 165Hz refresh rate, verify your computer's display settings:

1. Right-click on your desktop and select 'Display settings' (Windows) or 'System Settings' > 'Displays' (macOS).
2. Navigate to 'Advanced display settings' or 'Display Adapter Properties'.
3. Select the 'Monitor' tab and choose '165Hz' from the 'Screen refresh rate' dropdown menu.
4. Ensure your graphics card drivers are up to date.

Enjoy ultra-smooth gameplay with a high refresh rate of 165Hz.

6. Specifications

Note: Specifications are subject to change without prior notice due to product improvements. If there is a discrepancy between the product title and properties regarding screen curvature, please refer to the actual product or contact support for clarification.

7. Maintenance

Proper cleaning and care will extend the life of your monitor:

• Make sure the monitor has been powered off before cleaning.
• Always use a soft, non-abrasive cloth when cleaning.
• Use a dry, non-abrasive cloth to gently remove debris or dust.
• If necessary, gently dampen a non-abrasive cloth with water and gently clean the surface.
• Never use artificial or ammonia-based cleaning solutions.
• Never spray liquid directly onto any part of the monitor.

8. Troubleshooting

If you encounter any issues with your monitor, refer to the following common problems and solutions:

8.1 The screen is blank

• Press the power button to turn the monitor on.
• Confirm the brightness and contrast settings are set normally.
• Check if the indicator light is flashing. If so, there is no signal from your video source.
• If your source is a notebook or laptop, ensure its settings mirror or extend mode and the device itself is powered on.

8.2 The image is out of focus

• Ensure the video cable is inserted properly at both ends.

8.3 The screen is flashing

• Try an alternative power source; insufficient power may cause this issue.
• Ensure devices such as non-shielded speakers, fluorescent lighting, AC transformers, table fans, etc., are a safe distance away from your screen to avoid magnetic disturbances.

8.4 The color bleeds or visual effects appear unusual

• If your screen is all red or blue, or any colors disappear, check to see that the cable is properly inserted. A loose connection can cause a bad signal.
• Try connecting to another video source for comparison.

8.5 The screen appears scrolling, rolling, or moving unusually

• Check that your source frequency is within 48-144Hz.
• Reseat and ensure your video cable is secure.

8.6 Cannot plug and play

• Inspect if the monitor is compatible with your PC.
• Inspect if the graphics card is compatible with the monitor.
• Inspect if the pins in the interface are curved.

8.7 Dim image

• Adjust the brightness and contrast ratio.

8.8 Image jitter/noise pattern

• Nearby electric equipment may interfere with the monitor.

8.9 Light indicator icon or flashing, but there is no image

• Check if the monitor power is on.
• Check if the graphics card is installed properly.
• Check if the signal line connects securely with the monitor.
• Check if the pins in the interface are curved.

8.10 Color shortage (red, green, or blue)

• Inspect if the pins in the interface are curved.

8.11 Image position is not centered/the size is not right

• Please adjust Clock or Auto setting in the OSD menu.

8.12 Color difference (colors are not optimized)

• Adjust color reset or color temperature in the OSD menu.

8.13 Cannot reach 144/165Hz

• Check whether the interface cable is accurate. The HDMI port can only reach 2560x1440P 144Hz, and the DP port can reach 2560x1440P 165Hz.
• Check whether the graphics card control panel settings are correct.
• Confirm the graphics card level.
• Update graphics driver.
• If it is connected through a notebook, please change the copy mode to the expansion mode. The notebook graphics card usually outputs in the copy mode with the lowest refresh rate.

8.14 Some options in the OSD menu are grayed out and cannot be modified or selected

• Check if you have selected the default modes in the menu, such as scene mode, color temperature, etc., and change them to user-defined modes.

9. User Tips

• Inspect Upon Arrival: When receiving your monitor, carefully inspect the packaging and the monitor itself for any signs of damage. One user noted the screen was 'very good' and 'came in perfect condition', suggesting quality control, but it's always wise to check.
• Monitor vs. Computer: Remember, this product is a display monitor, not a complete computer. It requires connection to a PC or gaming console to function. It does not have internal memory for computing tasks.
• Optimal Performance: For the best experience, ensure your graphics card drivers are up-to-date and that your PC's display settings are configured to match the monitor's native resolution (2560x1440) and refresh rate (165Hz) via DisplayPort.

10. Warranty and Support

For detailed warranty information and further support, please refer to the official user manual PDF or contact customer service.

A comprehensive user manual in PDF format is available for download:

View User Manual (PDF)

For additional inquiries or technical assistance, please visit the FYHXele official website or contact their customer support team.