Introduction
Thank you for choosing the Okeysen Ergonomic Executive Office Chair. This manual provides detailed instructions for assembly, operation, maintenance, and troubleshooting to ensure you get the most out of your new chair. Designed for comfort and durability, this chair features a wide seat, 400lbs weight capacity, adjustable flip-up armrests, and a robust construction suitable for various environments including home offices and conference rooms.

Package Contents
Before assembly, please ensure all parts are present and undamaged. If any parts are missing or damaged, please contact customer support.

Refer to Figure 2 for a visual representation of the components. The package should include:
- Backrest
- Seat Cushion
- Armrests (Left and Right)
- Gas Lift Cylinder
- Star Base
- Casters (5 pieces)
- Mechanism Plate
- Hardware Pack (screws, washers, Allen wrench)
- Instruction Manual
Setup and Assembly
Assembly is straightforward and typically takes about 20 minutes. Follow these steps carefully:
- Attach Casters to Base: Insert each of the five casters into the holes at the end of each leg of the star base. Push firmly until they click into place.
- Install Gas Lift: Place the gas lift cylinder into the center hole of the star base.
- Attach Mechanism Plate to Seat: Align the mechanism plate with the pre-drilled holes on the underside of the seat cushion. Ensure the front of the mechanism plate faces the front of the seat. Secure with screws provided in the hardware pack.
- Attach Armrests to Seat: Attach the armrests to the sides of the seat cushion using the provided screws. Do not fully tighten yet.
- Attach Backrest to Seat and Armrests: Align the backrest with the seat and armrests. Secure the backrest to the seat and then fully tighten all screws for the armrests and backrest.
- Connect Seat Assembly to Gas Lift: Carefully place the assembled seat onto the gas lift cylinder, ensuring the tapered end of the gas lift fits securely into the mechanism plate.
Once assembled, test all functions to ensure proper operation.
Operating Instructions
Your Okeysen Executive Office Chair offers several adjustable features for personalized comfort:
1. Height Adjustment
To adjust the chair's height, locate the lever on the right side, beneath the seat. Pull the lever upwards while seated to lower the chair, or pull the lever upwards while standing to raise the chair. Release the lever at your desired height. The chair offers approximately 3.2 inches of adjustable height.
2. Tilt and Rocking Function
The chair features a 110° tilt and rocking function. To enable rocking, pull the same lever (used for height adjustment) outwards. To lock the chair in an upright position, push the lever inwards. The tension of the rocking motion can be adjusted by turning the round knob located underneath the seat, towards the front. Turn clockwise to tighten the tension (less rocking effort) or counter-clockwise to loosen it (more rocking effort).

3. Flip-Up Armrests
The armrests can be flipped up by 90 degrees to save space, allowing the chair to be pushed closer to a desk or stored away easily. Simply lift the armrests upwards until they lock into the vertical position. To return them to the down position, gently pull them down.

4. Lumbar Support Adjustment
Some models may include a lumbar support adjuster. If present, this feature allows you to adjust the pressure on your lower back. Locate the knob or lever on the side or back of the backrest and turn/move it to achieve your preferred level of lumbar support.

5. 360° Swivel
The chair is designed to swivel 360 degrees, providing flexibility and ease of movement in your workspace.
Maintenance
Regular maintenance will prolong the life and appearance of your office chair.
- Cleaning: Wipe clean with a damp cloth. For faux leather, use a mild soap solution if necessary, then wipe dry immediately. Avoid harsh chemicals or abrasive cleaners.
- Casters: Periodically check casters for hair or debris that may hinder smooth rolling. Clean as needed.
- Hardware: Every few months, check all screws and bolts to ensure they are tight. Retighten if necessary to maintain stability and prevent squeaking.
- Gas Lift: Do not attempt to disassemble the gas lift cylinder. If it malfunctions, contact customer support.


Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Chair does not adjust height | Gas lift cylinder malfunction or lever not engaged. | Ensure the height adjustment lever is fully engaged. If the issue persists, the gas lift may need replacement. Contact customer support. |
| Chair squeaks or wobbles | Loose hardware. | Check and tighten all screws and bolts, especially where the backrest, armrests, and mechanism plate attach to the seat. |
| Casters not rolling smoothly | Debris caught in casters or damaged casters. | Turn the chair over and remove any hair, dust, or debris from the caster wheels. If casters are damaged, they may need replacement. |
| Rocking function not working | Tilt lock engaged or tension too tight. | Ensure the tilt lock lever is pulled outwards to enable rocking. Adjust the tilt tension knob counter-clockwise to loosen the rocking mechanism. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Okeysen |
| Model Name | Ergonomic Executive Office Chair |
| Color | Black (also available in other colors) |
| Product Dimensions (Overall) | 19.7"D x 27.6"W x 42.9"H (Max Height) |
| Backrest Width | 21.7" |
| Back Height | 25.2" |
| Seat Width | 23.6" |
| Seat Depth | 19.7" |
| Floor to Seatbase Height | 17.7" (adjustable) |
| Adjustable Height Range | 3.2" |
| Wheelbase Diameter | 27.6" |
| Weight Capacity | 400 lbs |
| Recommended User Height | Up to 6.5 ft |
| Material | Durable Faux Leather, High-Density Foam, Steel Base |
| Gas Lift | SGS Level 4 Certified |
| Armrests | 90° Flip-Up, Padded |
| Tilt Function | 110° Rocking with Tension Control |
| Swivel | 360° |
| Casters | Safe for Carpet, Wood, and Tile Floors |
| Special Features | Ergonomic Design, Wider Seat, Innerspring System, Lumbar Support Adjuster (on some models) |


Warranty and Support
For warranty information, please refer to the specific terms and conditions provided at the time of purchase or contact your seller directly. Keep your proof of purchase for any warranty claims.
If you encounter any issues or have questions not covered in this manual, please contact Okeysen customer support through the retailer where you purchased the product.
User Tips
- Maximize Space: Utilize the 90° flip-up armrests to push the chair completely under your desk when not in use, ideal for smaller offices or multi-purpose rooms.
- Personalized Comfort: Experiment with the tilt tension knob and lumbar support adjuster (if available) to find the perfect ergonomic setting for your body, whether you're working, relaxing, or taking a short nap.
- Heavy-Duty Use: With a 400lbs capacity and wider seat, this chair is designed to provide robust support and comfort for a wide range of users.
- Floor Protection: The casters are designed to be safe for all floor types, including carpet, wood, and tile, preventing scratches and damage.
- Easy Assembly: While assembly is generally quick (around 20 minutes), having a second person can make the process even smoother, especially when attaching the backrest and seat.
