Wyze Cam v3 User Manual

Introduction

The Wyze Cam v3 is a versatile wireless 1080p HD indoor/outdoor video camera designed to enhance your home security. Featuring color night vision, smart AI detection, and compatibility with popular smart home platforms like Alexa and Google Assistant, the Wyze Cam v3 provides reliable monitoring day and night. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.

What's in the Box

Carefully unpack your Wyze Cam v3 and ensure all items are present:

• Wyze Cam v3 Camera (x1)
• USB Cable (x1)
• Power Adapter (x1)
• Quick Start Guide (x1)
• Mounting Hardware (screws, wall anchors, metal plate, adhesive pad)

Camera Overview

Familiarize yourself with the key components of your Wyze Cam v3:

• Front: Status Light, Lens, Microphone
• Back: Speaker
• Bottom: MicroSD Card Slot (card not included), Power Input, SETUP Button

Setup

Follow these steps to set up your Wyze Cam v3:

1. Download the Wyze App: Download the official Wyze app from the App Store (iOS) or Google Play Store (Android). Sign in or create a new account.
2. Power On: Connect the camera to a power outlet using the provided USB cable and power adapter. Wait approximately 15 seconds for the status light to flash red.
3. Initiate Pairing: Press and hold the SETUP button on the bottom of the camera for 3 seconds until you hear a voice prompt.
4. Add Device in App: Open the Wyze app, tap the "+" icon in the top left corner of the Home tab. Select "Add Device" > "Cameras" > "Wyze Cam v3" and follow the on-screen instructions to complete the setup process.

Operating Your Camera

Light Indicators

The status light on your Wyze Cam v3 provides important information about its current state:

During Installation:

• Solid red light: The device is powered on and initializing.
• Flashing red light: The device is ready to connect.
• Flashing red and blue lights: Connection is in progress.
• Flashing blue light: The device is connected and finishing setup.

After Setup:

• Solid red light: Livestream is being viewed or a recording is in progress.
• Quickly flashing red light: Siren is in use.
• Solid blue light: The device is working properly and no operations are running.

Key Features

• 1080p Full-HD Video: Capture clear, high-definition video.
• Color Night Vision: See in full color even in low-light conditions.
• Smart AI Detection: Detects people, packages, vehicles, and more.
• Back-to-Back Event Recording: Capture continuous events without 5-minute gaps (with Cam Plus subscription).
• Two-Way Audio: Communicate through the camera's built-in microphone and speaker.
• Local Storage: Supports MicroSD card for continuous recording (card not included).
• Indoor/Outdoor Use: Designed for versatile placement.

Smart Home Integration

The Wyze Cam v3 works seamlessly with:

• Amazon Alexa: View your camera feed on compatible Alexa devices.
• Google Assistant: Control your camera and view feeds using Google Assistant-enabled devices.

Maintenance

To ensure optimal performance and longevity of your Wyze Cam v3:

• Cleaning: Gently wipe the camera lens and body with a soft, dry, lint-free cloth. Avoid using harsh chemicals or abrasive cleaners.
• Firmware Updates: Regularly check for and install firmware updates via the Wyze app to ensure your camera has the latest features and security enhancements.
• Placement: Ensure the camera is placed in a location that provides a clear view and is protected from extreme weather conditions, even though it is weatherproof.

Troubleshooting

If you encounter issues with your Wyze Cam v3, try the following:

• No Power/No Light: Ensure the power adapter is securely connected to both the camera and a working power outlet. Try a different outlet or USB cable/adapter.
• Cannot Connect to Wi-Fi:
• Ensure your Wi-Fi network is 2.4GHz (Wyze Cam v3 does not support 5GHz Wi-Fi).
• Move the camera closer to your Wi-Fi router.
• Restart your router and the camera.
• Perform a factory reset by pressing the SETUP button for 10-15 seconds until the light changes, then re-add the device in the app.
• Poor Video Quality:
• Check your Wi-Fi signal strength in the Wyze app.
• Clean the camera lens.
• Ensure there are no obstructions in front of the lens.
• Siren Not Working: Check app settings to ensure the siren feature is enabled and volume is set appropriately.

For more detailed troubleshooting steps and solutions, please refer to the official User Manual PDF: Wyze Cam v3 User Manual (PDF).

Specifications

User Tips

• Easy Setup: Many users find the Wyze Cam v3 very easy to set up and integrate into an existing Wyze account.
• Clear Picture: The camera provides a nice and clear picture quality, especially with its 1080p HD resolution.
• Wi-Fi Control: Remember that the camera is controlled via Wi-Fi, and the cable is solely for power. It is not battery-operated.
• Firmware Updates: Keep your camera's firmware updated to unlock new features and ensure optimal performance.

Warranty & Support

Your Wyze Cam v3 is covered by a one-year limited warranty. For full warranty terms, please visit: wyze.com/return-warranty-policy.

For technical support or assistance, you can contact the Wyze Support Team:

• Support Website: wyze.com/support
• Phone: +1 (206) 339-9646
• Community Forum: wyze.com/community

Regulatory Information

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

ISED RSS Warning

This device complies with ISED license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with ISED RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.