DIXSG 2024041713153213048

Contents

Mini HD WiFi Surveillance Camera User Manual

Model: 2024041713153213048

Brand: DIXSG

1. Introduction

Thank you for choosing the DIXSG Mini HD WiFi Surveillance Camera. This compact device offers 1080P high-definition video, night vision, motion detection, and real-time monitoring capabilities, making it ideal for home security, pet monitoring, or general surveillance. This manual provides detailed instructions to help you set up, operate, and maintain your camera effectively.

2. Package Contents

Please check the box for the following items:

  • Mini HD WiFi Camera
  • USB Charging Cable
  • User Manual
  • Mounting Bracket
Package contents of the Mini HD WiFi Camera, showing the camera, USB cable, and a small bracket.

Figure 2.1: Camera, USB cable, and mounting bracket.

3. Setup Guide

3.1. Charging the Camera

Before first use, fully charge the camera. Connect the USB cable to the camera's charging port and to a USB power adapter (not included). Press and hold the ON button. A red light indicates the camera is charging, and it will turn off once fully charged. A blue light indicates the device is powered on.

3.2. Memory Card Installation

The camera supports local storage via a MicroSD/TF card (not included). It is recommended to use a Class 10 or higher card for optimal performance.

  1. Locate the MicroSD/TF card slot on the camera.
  2. Gently insert the card into the slot until it clicks into place.
  3. To remove, push the card in again until it springs out.

The camera supports cards from 8GB up to 128GB. A 128GB card can store approximately 15 days of continuous footage, automatically overwriting the oldest files when full.

Diagram showing the insertion of a TF card into the camera and the storage duration for different card sizes (8GB to 128GB).

Figure 3.1: Memory card slot and storage capacity overview.

3.3. App Download and Installation

To control and view your camera, you need to download the companion mobile application.

  1. Scan the QR code below with your smartphone's camera or QR code scanner.
  2. Alternatively, search for '365Cam' in your device's app store (Google Play Store for Android, Apple App Store for iOS).
  3. Download and install the '365Cam' application.
QR code for downloading the 365Cam application.

Figure 3.2: QR code for '365Cam' App.

3.4. Initial Connection (AP Mode)

This step connects your phone directly to the camera's Wi-Fi for initial setup.

  1. Ensure the camera is powered on.
  2. On your smartphone, go to your Wi-Fi settings.
  3. Look for a Wi-Fi network named similar to 'EEE-XXXXXX-XXXXX' (e.g., 'EEE-022602-ELFZT') and connect to it.
  4. Important: Your phone will not have internet access while connected to the camera's direct Wi-Fi. Remain connected to this network for the next steps.
Screenshot showing phone's WiFi settings with the camera's direct WiFi network 'EEE-022602-ELFZT' selected.

Figure 3.3: Connecting to camera's direct Wi-Fi.

3.5. Three-Step Installation Overview

The overall setup process involves downloading the app, powering on the camera, and successfully adding it to the app.

Three-step installation diagram: 1. Download APP, 2. Turn on the camera, 3. Added successfully.

Figure 3.4: Three-step installation process.

4. Operating Instructions

4.1. Connecting to Home Wi-Fi (Remote Monitoring)

To view your camera remotely from anywhere, connect it to your home Wi-Fi network:

  1. Open the '365Cam' app on your smartphone.
  2. In the 'Device list', select your camera.
  3. Tap the 'Settings' icon (gear icon) next to your camera.
  4. Navigate to the Wi-Fi settings within the app.
  5. Select your home Wi-Fi network from the list and enter its password.
  6. Confirm the settings. The camera will restart and connect to your home network.
  7. Wait approximately one minute for the device to show 'Online' in the app. You can now monitor it in real-time from anywhere with internet access.
Screenshot of the 365Cam app showing device list, settings icon, and Wi-Fi settings menu.

Figure 4.1: App interface for Wi-Fi settings.

Screenshot of the 365Cam app showing Wi-Fi password entry screen.

Figure 4.2: Entering home Wi-Fi password.

4.2. Real-time Viewing

Once your camera is online, tap on its entry in the 'Device list' within the app to view the live video feed.

4.3. Night Vision

The camera is equipped with infrared (IR) LEDs that automatically activate in low-light conditions. These LEDs work without emitting visible light, providing clear black-and-white video footage in the dark.

Split image showing a living room in daylight and then in night vision (black and white) with text 'Infrared leds work without emitting light to help you see in the dark'.

Figure 4.3: Day and night vision comparison.

4.4. Motion Detection

Configure motion detection settings within the '365Cam' app. You can adjust sensitivity levels and set up notifications to receive alerts on your smartphone when motion is detected.

4.5. Video Recording

Recordings are automatically saved to the inserted MicroSD/TF card. The camera supports continuous recording, and when the card is full, it will automatically overwrite the oldest files to continue recording.

4.6. Multi-User Sharing

The '365Cam' app allows you to share access to your camera with family members or trusted individuals. The main account can add multiple sub-accounts, enabling several users to view the live feed simultaneously.

Diagram showing a smartphone screen displaying children, with various family members (dad, mom, granddad, grandma, grandpa) linked below, illustrating multi-user sharing.

Figure 4.4: Multi-user sharing feature.

5. Maintenance

5.1. Cleaning

Gently wipe the camera lens and body with a soft, dry cloth. Do not use liquid cleaners, solvents, or abrasive materials, as these can damage the camera's components or lens coating.

5.2. Environmental Conditions

To ensure the longevity and proper functioning of your camera, avoid exposing it to:

  • Extreme temperatures (hot or cold)
  • Direct sunlight for prolonged periods
  • High humidity or direct water exposure
  • Excessive dust or dirt

Ensure adequate ventilation around the device during operation.

6. Troubleshooting

6.1. Camera Not Connecting to Wi-Fi

  • If the blue indicator light flashes rapidly, it indicates a connection failure or an incorrect Wi-Fi password. Double-check your Wi-Fi password in the app.
  • Ensure the camera is within range of your Wi-Fi router.
  • Verify that your Wi-Fi network is 2.4GHz, as the camera does not support 5GHz networks.

6.2. Resetting the Camera

If you encounter persistent issues or wish to reconfigure the camera, you can perform a factory reset:

  • Locate the MODE (reset) button on the camera.
  • Press and hold the MODE button for approximately 5 seconds until the indicator lights change.
  • The camera will reset to its factory settings, and you will need to repeat the setup process.

6.3. Poor Night Vision

  • Ensure there are no obstructions directly in front of the camera lens that could block the infrared light.
  • While IR LEDs provide night vision, the clarity can be affected by the distance to the subject and the overall ambient light.

6.4. Camera Overheating

It is normal for the camera to generate some heat during continuous operation. However, if it feels excessively hot, ensure it is placed in a well-ventilated area and not covered by any objects that could trap heat.

6.5. Camera Not Turning On or Recording

This camera requires a continuous power supply via its USB cable to function. It does not have a built-in battery for prolonged standalone operation. Ensure it is constantly plugged into a power source.

7. Specifications

Model2024041713153213048
BrandDIXSG
Video Resolution1080P (Full-HD)
Lens Angle140° Wide Angle
Memory Card SupportMicroSD / TF, 8GB - 128GB (Class 10 recommended)
ConnectivityWi-Fi (2.4GHz only)
FeaturesNight Vision, Motion Detection, Real-time Monitoring, Multi-User Sharing
Power InputUSB (requires continuous power supply)
CertificationCE

8. User Tips

  • Continuous Power: This camera requires a continuous power supply via its USB cable to function. It does not have a built-in battery for prolonged standalone operation.
  • Optimal Placement: Utilize the 140° wide-angle lens by positioning the camera strategically to cover the desired area effectively.
  • Memory Card: For reliable recording, use a high-quality MicroSD/TF card (Class 10 or higher) from a reputable brand.
  • Ventilation: Place the camera in an area with good airflow to prevent excessive heat buildup during continuous operation.

9. Warranty and Support

For any product-related inquiries, technical support, or warranty claims, please contact the seller directly through your purchase platform. Please provide your order details for faster assistance.

A detailed user manual is also available for download here.

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