DIVEDEER Smart Window Cleaner Robot User Manual

1. Introduction

This manual provides essential information for the safe and effective operation of your DIVEDEER Smart Window Cleaner Robot. Please read it thoroughly before first use and keep it for future reference.

1.1 Product Features

Image: Key features of the DIVEDEER Window Cleaner Robot, including its ultra-thin body, 2800PA suction power, ability to wipe glass wet and dry, and inclusion of 10 cleaning cloths.

• Wipes glass of any thickness.
• Manual and remote control operation modes.
• Equipped with Artificial Intelligence technology for efficient cleaning.
• Ultrasonic automatic water spraying function.
• Automatic cleaning modes in three directions for full window coverage.
• Uses ultra-fine fiber cleaning cloths.
• Automatic stop function after cleaning is complete.
• Features a high-strength safety rope and safety rope buckle for fall prevention.
• Built-in Persistent UPS system provides 20 minutes of backup power during power failure.
• Wireless remote control operation.
• Anti-falling control algorithm.
• Automatic detection of window frames.
• Power consumption: 90W, 100-240Vac, 50~60Hz.

1.2 Product Components

The product package includes the following items:

• Main device ×1
• Remote control ×1
• Power adapter (100-240V, 50-60Hz) ×1
• Power cable ×1
• DC extension cable (4M, integrated) ×1
• Clean cloth ×10
• Clean ring ×4
• Safety rope (4M) ×1
• User manual ×1

1.3 Product Overview

The robot features a sleek design with various functional parts. Refer to the diagram below for a visual guide to the main components:

(Diagram from original manual page 3 showing the top and bottom views of the robot with numbered parts)

1. Red light: Indicates abnormal state.
2. Blue light: Indicates normal operation.
3. Green light: Indicates charging completed.
4. Orange light: Indicates charging in progress.
5. Remote control receiving window: Receives signals from the remote.
6. Power On/Off button: Controls the device's power.
7. Exhaust outlet: Releases air.
8. Water filler hole: For adding water or detergent.
9. Power socket: For connecting the power adapter.
10. Safety rope socket: For attaching the safety rope.
11. Nozzle: For water spraying.

2. Safety Instructions

2.1 General Safety

This product is suitable for cleaning all kinds of smooth flat surfaces, such as glass, floors, tiles, and marble. It is primarily a cleaner for glass. The user must assess the circumstances and safety of the location where it is used.

2.2 Safety Precautions Before Using

1. Always fasten the safety rope before use and tie it to a fixed object inside the house to prevent the robot from falling.
2. Before each use, check if the safety rope is damaged or if the knot is loose.
3. For glass and windows without balconies, set up a danger warning on the ground below to prevent people from approaching the working area.
4. The machine must be connected to the power adapter for normal operation.
5. Use the robot only when the built-in battery is fully charged (green light is on).
6. Turn on the power button before placing the machine on the glass or floor.
7. When placing the machine on glass, ensure it is adsorbed tightly before letting go.
8. Always remove the machine from the surface before turning off the power.
9. Before using, ensure the cleaning ring is properly installed on the cleaning wheel to prevent air leakage.
10. Do not use the robot in rainy or humid weather.
11. Do not spray water directly onto the machine.
12. Keep children away from the machine. This product is not a toy. Do not allow children to use or operate it. Supervise children and keep them away from the machine's working area.
13. Do not use on cracked glass. When using on reflective or coated glass, be careful of scratches caused by wind and sand.
14. Keep hair, clothing corners, fingers, and any body parts away from the product's openings or rotating parts.
15. Do not allow the machine to inhale flammable liquids or gases (e.g., gasoline) or use it near such substances.

2.3 Power Supply and Battery Safety

• Use only the standard power adapter provided. Using other types of power cords or adapters may lead to malfunction or danger.
• Use a suitable power socket and do not place heavy objects on the power cord or adapter.
• When maintaining the machine, always turn off the power first and unplug the power adapter from the socket.
• Ensure good ventilation around the power adapter during use. Do not cover the power adapter with other objects, as this can affect heat dissipation.
• Do not use the power adapter in highly humid environments. Do not touch the power adapter with wet hands or feet.
• Use the power cord and adapter according to the labels on the adapter.
• Do not use damaged power cords or adapters.
• The power adapter contains high-voltage components. Do not attempt to repair it. If the adapter or power cord is damaged or exposed to excessive humidity, replace it.
• Improper use of the battery may cause fire or chemical burns. Do not break, short-circuit, expose to temperatures above 60°C, or burn the product. Do not dispose of this product as household waste; hand it over to a local electrical and electronic equipment return station.
• To maintain the lifespan of the built-in battery, charge it every 4-6 months.

2.4 General Safety Warning

• Keep this instruction manual properly.
• Comply with all indicative warnings related to the product.
• Do not expose the machine to rain or damp places; keep it away from liquids.
• Do not expose the machine to sunlight or heat.
• Keep the machine and accessories out of the reach of children.
• Operating temperature: 0°C ~ +40°C.
• Storage temperature: -10°C ~ 50°C.

3. Setup

3.1 Power Connection

(Diagram from original manual page 4 showing the power connection steps)

1. Connect the AC power cord to the adapter.
2. Insert the L-type threaded connector into the power connector of the robot's fuselage and tighten it.
3. Plug the power cord into a suitable wall socket.

3.2 Charging the Battery

The device has a built-in battery for standby power supply in case of power failure. Ensure the battery is fully charged before use (green light is on).

1. Turn off the power switch on the device.
2. Connect the power cord. The orange light will illuminate, indicating charging is in progress.
3. When the green light is on, the battery is fully charged.

3.3 Installing the Cleaning Cloth and Clean Ring

(Diagram from original manual page 5 showing how to install the cleaning cloth and ring)

Ensure the cleaning cloth is placed onto the cleaning ring, and the cleaning ring is correctly attached to the cleaning wheel to prevent air leakage.

3.4 Attaching the Safety Rope

(Diagram from original manual page 5 showing how to attach the safety rope to the robot and a fixed object)

Always fasten the safety rope to the designated socket on the robot and securely tie the other end to a fixed object inside the house (e.g., a heavy furniture leg, window frame) to prevent the robot from falling.

Image: The robot attached to a safety rope, demonstrating its secure hold and the rope's fire-grade quality.

4. Operation

4.1 Injecting Water or Detergent

Open the silicone cover of the water filler hole and fill with water or special detergent diluted with water. Do not add any other type of detergent to the water tank.

Image: Close-up of the robot's 30ML water tank and atomizing nozzle, illustrating the water spray function.

4.2 Attaching the Device to the Glass

1. Long press the power on button for 2 seconds to start the machine and confirm the fan rotation.
2. Place the machine on the glass, ensuring it is a short distance from the window frame.
3. Make sure the machine is adsorbed tightly to the glass before releasing it.

4.3 Cleaning Process: Dry Wipe and Wet Wipe

First Step: Dry Wipe

• For the first time, perform a "dry wipe" (turn off the water spray function). This removes sand and loose dirt from the glass surface.
• If water or detergent is sprayed on the cleaning cloth or glass first, it may mix with sand to form yellow mud, resulting in poor cleaning.
• Dry wiping is most effective in sunny or low humidity weather.
• If the robot slips, spray a small amount of water on the cleaning cloth.

Second Step: Wet Wipe

• Change to a clean cloth.
• Turn on the automatic water spraying function, or keep the upper cleaning wheel clean and dry.
• Spray a small amount of detergent (1-2 sprays) onto the lower cleaning wheel. Do not wet the entire cloth, as this can affect machine operation.

4.4 Automatic and Manual Cleaning Modes

The robot offers both automatic and manual control options via the remote control.

Image: Illustration of the three intelligent path planning modes: Up to down, Left to down, and Right to down.

1. Automatic Modes: Select one of the three automatic modes on the remote control (Up to down, Left to down, Right to down) to clean the window completely.
2. Stop: Press the Pause/Play button (►►) on the remote to stop the machine.
3. Manual Operation: Use the directional arrows on the remote control to operate the machine manually (move up, down, right, left).
4. Automatic Water Spraying: Press the 'AU' button on the remote for automatic water spraying mode.
5. Manual Water Spraying: Press the water drop icon button on the remote for manual water spraying mode.

4.5 Remote Control Functions

The remote control allows you to manage the robot's operations. It can receive signals from both the front and back of the product.

(Diagram from original manual page 7 showing the remote control layout and button functions)

To replace the remote control battery, push the battery cover on the back of the remote to open it.

4.6 Removing the Machine from the Glass

1. Hold the window cleaning machine with one hand.
2. Turn off the power with the other hand (long press the power button for 2 seconds).
3. Carefully remove the window cleaner from the glass.

4.7 Uninterrupted Power Supply (UPS) Function

1. In case of power failure, the device will automatically switch to its built-in battery power, which can last for approximately 20 minutes.
2. During a power failure, the robot will remain in its current position, emit a warning sound, and the red/blue lights will flash alternately. At this point, you should retrieve the machine as soon as possible to prevent it from falling due to battery depletion.
3. The safety rope can be used to gently pull the device back. When pulling the safety rope, keep the robot as close to the glass as possible to avoid falling.

5. Maintenance

5.1 Cleaning Cloth Care

• Regularly check and clean the cleaning cloths. If the cloth is too dirty, replace it with a clean one.
• Wash new cleaning cloths before first use to minimize lint.

5.2 Nozzle Cleaning

• If the water spray function is not working, clean the ultrasonic nozzle with a clean, soft cloth.
• Ensure the water tank contains water and that any added cleaning solution is clean and pure.

5.3 Battery Maintenance

• To prolong the lifespan of the built-in battery, charge it every 4-6 months, even if not in regular use.

6. Troubleshooting (Frequent Questions)

6.1 Machine runs slowly or fails during first use (especially on dirty outer window glass).

1. Before use, ensure the cleaning cloth is clean and dry.
2. Spray a small amount of water or glass cleaner on the cleaning cloth or the glass surface.
3. After wetting the cleaning cloth, wring it dry before placing it on the machine's cleaning ring.

6.2 Machine fails self-test at startup, makes a warning sound, or friction is too high/low.

Check the following:

1. Is the cleaning cloth too dirty? Replace it.
2. Are the glass stickers or thermal insulation stickers too low in friction? These surfaces may not be suitable for use.
3. Is the glass too clean, making it too slippery?
4. Is the humidity too low (e.g., in an air-conditioned room), making the glass too slippery after multiple wipes?

6.3 Machine cannot detect the upper edge of the window when pressing the up automatic cleaning button.

This may occur due to the machine sliding. Press the Pause/Play button (►►) to switch to manual or another auto-clean mode.

6.4 Machine cannot wipe the upper left side of the glass completely.

Use the remote control's manual window cleaning mode to clean the missed area. This can happen if the glass or cleaning cloth is slippery, or if the top line slides slightly, affecting the robot's path.

6.5 Machine finishes cleaning prematurely without covering the entire window.

Press the automatic cleaning buttons (Up to down, Left to down, or Right to down) on the remote control to continue the unfinished part.

6.6 Machine slips or fails to climb.

Possible reasons:

1. Low friction coefficient on surfaces like stickers or thermal insulation films.
2. The cleaning cloth is too wet.
3. The glass is very clean and slippery.
4. Low humidity (e.g., air-conditioned room) making the glass slippery after repeated wiping.
5. When starting the machine, ensure it is placed at a distance from the window frame to avoid incorrect judgment of the edge.

6.7 Machine doesn't run smoothly.

1. The cleaning cloth is too dirty. Replace it.
2. Different areas on the glass surface (e.g., glass, sticker, thermal insulation, fog sticker areas) may have different friction. Use the robot in a single area type.
3. If the screw of the cleaning wheel is loose, tighten it (but not too tightly, as this may affect glass glue thickness or beveled window frame performance).

6.8 Round wheel marks remain on the glass surface after cleaning.

The cleaning cloth is too dirty. Replace it with a clean cloth and wipe again.

6.9 Warning sound and red light flashing when machine stops due to power failure.

1. Gently pull the safety rope back to the machine, keeping it close to the glass to avoid falling.
2. Turn off the machine power switch.
3. Check the wire for poor contact or breakage.

6.10 Machine stops when encountering unknown obstacles, red light flashes, no warning sound.

1. Use the remote control to move the machine to a safe location, or gently pull the safety rope back, keeping it close to the glass.
2. Remove any obstacles on doors and windows.
3. Check for any air leakage.

6.11 Arc marks on polished glass when light shines at night.

For the first cleaning, turn off the water spraying function and use a clean cloth to remove sand. For the second wipe, use a clean, replaced cloth, turn on water spraying, or keep the upper cleaning wheel dry and spray 1-2 sprays of detergent/alcohol on the lower cleaning wheel (not completely wet). This method helps eliminate arc traces. A completely wet cleaning cloth will affect machine operation.

6.12 Machine cleans all windows but doesn't stop automatically.

Press the Pause/Play button (►►) to stop the operation.

6.13 Machine will not spray water.

1. Confirm that the water spray function switch is on.
2. Clean the ultrasonic nozzle with a clean, soft cloth.
3. Check the water tank to ensure it contains water and that the cleaning solution is clean and pure.

7. Specifications

7.1 Product Specifications Summary

7.2 Product Dimensions

Image: Diagram illustrating the dimensions of the window cleaner robot: 29.5cm (11.61in) length, 14.5cm (5.71in) width, and 9.5cm (3.74in) thickness.

8. User Tips

Based on feedback from other users, here are some helpful tips for using your window cleaner robot:

• Cord Length: The power cord is generally long enough for large windows, providing ample reach.
• Edge Cleaning: Be aware that the robot may not clean the extreme edges of windows perfectly. Manual touch-up might be needed for pristine edges.
• New Cleaning Cloths: Wash new cleaning cloths before their first use to minimize lint residue on your windows.
• Remote Control Range: The remote control has limited range and may not work effectively through glass. Operate it from a closer, unobstructed position.
• Safety Rope & Monitoring: Always use the safety rope and monitor the robot, especially on very slippery or dirty surfaces, as it may occasionally lose suction.
• Operating Noise: The robot operates with some noise, which is normal for this type of device.
• Cleaning Cloth Quantity: The product typically includes 10 cleaning cloths, provided as 5 pairs.

9. Warranty and Support

For detailed warranty information, service, and support, please refer to the official product documentation or contact your retailer. For replacement parts, such as a power cord, it is recommended to contact the seller or manufacturer's customer support directly.

This product requires continuous power from the adapter to operate. The built-in battery is primarily for backup in case of power failure, providing approximately 20 minutes of standby power to prevent the robot from falling.

A comprehensive user manual in PDF format is available for download: View User Manual (PDF)