FIREBAT AK2 PLUS Mini PC User Manual

Introduction

Thank you for purchasing the FIREBAT AK2 PLUS Mini PC. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device. Please read it carefully to ensure safe and optimal use of your product.

Disclaimer

1. Please use the original power supply. The company is not responsible for problems or failures caused by third-party adapters.
2. Users may use third-party music, videos, pictures, and software, but the company is not responsible for copyright issues or software failures.
3. In case of product failure, the company will adhere to warranty terms but is not responsible for property damage or economic loss during use.
4. The device comes with built-in software. Deleting or not deleting software for compatibility or other reasons will not impact the machine. This is not a product quality issue.
5. Product specifications and design are subject to change without prior notice. Refer to the actual product.

Important Notes

• Exercise caution during operations to prevent file damage or loss.
• Use virus protection and a firewall for your mini PC.
• Turn off and disconnect the power supply when the mini PC is not in use for extended periods.
• Avoid frequently turning the mini PC on and off. Allow at least 10 seconds, preferably 60 seconds, between starts.
• Keep the mini PC in a clean, sterile, and moisture-proof environment. Wipe dust with a dry, soft cloth.
• Avoid direct strong light and strong magnetic fields.
• Do not spill liquids or food on the mini PC. Do not pull data or power cables forcefully.

Product Specifications

Image: Front view of the FIREBAT AK2 PLUS Mini PC, highlighting its N150 CPU, 16GB/512GB configuration, 4K 60Hz support, and Windows 11 operating system.

Image: Detailed diagram of the Intel Alder Lake-N N150 Processor, showing its core specifications and performance relative to other Intel N-series processors.

Image: A summary of the Mini PC's key features including size, processor, power adapter, dual screen support, cooling, RAM, SSD, WiFi, Bluetooth, and 4K support.

Packing List

Ensure all items are present in the package:

• FIREBAT Mini PC (x1)
• Power Adapter (x1)
• HDMI Cable (x1)
• User Manual (x1)
• VESA Mounting Bracket (x1)
• Screws (for VESA mount)

Setup and Installation

Quick Installation

1. Connect the display device (monitor/TV) to the Mini PC via an HDMI, DP, or Type-C cable.
2. Connect the power supply to the Mini PC using the provided DC adapter.
3. Connect a keyboard and mouse (self-provided) via USB ports.
4. Connect to the internet via a network cable (LAN) or Wi-Fi. Note: Wi-Fi needs to be configured after the system starts.

Image: The Mini PC supporting dual 4K resolution screens, demonstrating its multimedia capabilities.

VESA Bracket Installation

The FIREBAT AK2 PLUS Mini PC supports VESA mounting, allowing you to attach it to the back of a compatible monitor or TV.

Image: Illustration of the Mini PC being mounted to the back of a monitor using the VESA bracket, showing the built-in extended hard drive space.

To install:

1. Attach the VESA mounting bracket to the back of your monitor using the provided screws.
2. Slide the Mini PC onto the bracket until it clicks securely into place.

Operating Instructions

First-Time Startup (Power On)

When starting your mini PC for the first time, the system will guide you through the Windows operating system configuration.

1. Press the power button to start your mini computer. Wait several minutes for the first startup until the installation interface appears.
2. Select your Language/Country (Region).
3. Select "Input Method" and click "Confirm".
4. Select the second input method, you can "skip".
5. For Network: Enter the password to connect after selecting WiFi, or plug in a network cable. The network will automatically update, which can extend startup time. It is strongly recommended to skip the network connection during initial setup.
6. Accept the License Agreement.
7. Set your Username and Password. After completion, the desktop will appear.

Connect to WiFi

1. Select the WiFi icon from the taskbar to turn on WiFi.
2. Select an access point from the list of available WiFi connections.
3. Select one of the connections to start the network connection. You may be prompted to enter a security key.

Enter BIOS Setup

BIOS (Basic Input/Output System) is the first software loaded when the Mini PC starts. To enter BIOS:

• Quickly press the "Del" or "ESC" key during startup.

Note: Default BIOS settings are optimized for performance. Do not change them unless you have installed new system components or are performing a BIOS update. Inappropriate BIOS settings can cause instability or failure to start. Only change BIOS settings with the help of technical service personnel.

Auto Power On Configuration

To configure the Mini PC to automatically power on:

1. Quickly press the "Del" key to enter BIOS during startup and select "Boot".
2. Select "State After G3", press Enter, select "SO State", press Enter.
3. Press F4 to save and exit.

Image: Screenshot of the BIOS menu showing the "Boot Configuration" section with "State After G3" and "SO State" selected for Auto Power On.

Real-Time Clock Wake-up

To configure the Mini PC to wake up at a specific time:

1. Quickly press the "Del" key to enter BIOS during startup and select "Boot".
2. Select "Wake system from S5 [Disabled]" and press Enter.
3. Select "Fixed Time" and press Enter.
4. Edit the time by selecting "Wake up hour", "Wake up minute", and "Wake up second".
5. After setting, press the F4 key to save. You will need to enter the system again and then shut down from the system. Then press Enter to restart.

Cleaning and Maintenance

1. Turn off the product and unplug the power adapter before cleaning.
2. Wipe the product housing with a wet towel, avoiding interfaces and electrical components, then wipe dry with a soft cloth. Do not use corrosive cleaning fluids.
3. Do not immerse the product in water or other liquids.
4. After cleaning, place it in a dry and ventilated environment to dry thoroughly before use or storage.

Troubleshooting

Q1: Why can't the machine be turned on?

A1: First, confirm the machine is connected to the power supply and using the original charger. If the power light is off and there's no response, try disassembling the machine (refer to disassembly video if available), unplugging and replugging the power cable on the motherboard, then trying to turn it on again. If issues persist, contact FIREBAT support.

Q2: Why is the fan working and light on, but it can't be turned on?

A2: This usually indicates a system problem preventing normal boot. Try unplugging and replugging the hard disk. For non-onboard machines, try unplugging and replugging the memory stick. If it still won't boot, download and reinstall the image system from the FIREBAT official website.

Q3: How to solve the blue screen crash?

A3: Blue screen crashes are often due to driver incompatibility. Check the blue screen code to identify the incompatible driver. After reaching the desktop, uninstall the problematic driver and download the factory driver from the FIREBAT official website, or reinstall the system directly.

Q4: Why is the network slow or WiFi keeps disconnecting?

A4:

1. Check if it's a router issue or low network bandwidth. Improve your network environment or increase bandwidth. Being too far from the WiFi source or having walls in between can weaken the signal. Move the device closer to the signal source.
2. Uninstall and reinstall the network card driver.
3. If network and driver are fine, the WiFi contact might be poor. You can disassemble the machine and unplug/replug the wires on the WiFi network card.

Q5: How to change the operating system?

A5: Insert a USB drive, press "Delete" to enter BIOS, navigate to "startup" then "boot", press "Enter" to access the system priority boot menu, set the USB disk as the priority boot, then save and exit. (Note: Only pre-installed systems are maintained by FIREBAT.)

Q6: Why can't the USB port be used?

A6: If USB ports are not working after booting to desktop, shut down the computer. Press and hold the power button for 30 seconds (repeat 3 times) to discharge static electricity, then wait five minutes before turning on. If the USB port still doesn't work, contact the FIREBAT team.

Q7: Why is it stuck in "Windows Preparing Automatic Repair"?

A7: This is usually a machine system problem.

1. Wait patiently; the machine is attempting repair. If successful, the problem is resolved.
2. If repair fails, download and reinstall the image system from the official website.
3. Try unplugging the hard disk. If it still fails, reinstall the system.
4. If a blue screen error is reported during automatic repair, disassemble the machine and unplug the hard disk and memory stick. If the blue screen persists, download and reinstall the image system from the FIREBAT official website.

Q8: How to solve video playback lag?

A8:

1. Check your network speed; limited speed can cause lag.
2. Verify if the video website has transmission bit rate issues.
3. If the computer isn't under high load but still freezes, reinstall the system. If the problem continues, contact the FIREBAT team.

Q9: Why does the computer get very hot?

A9: Overheating can occur during prolonged high-load operation. This is normal. You can clean the cooling system (fan, thermal paste) and improve ventilation (e.g., use an external fan). Optimize by closing unnecessary running software to free up memory.

Q10: How to fix the display not waking up after sleep?

A10:

1. Open Device Manager, right-click the mouse, and select "Properties".
2. Go to "Power Management" and select "Allow the mouse to wake up the machine".
3. Return to the previous level, right-click "Keyboard Property Management".
4. Switch to power management and select "Allow the keyboard to wake up the machine".

Q11: Why can't the computer reach the described pulse frequency?

A11: When idle, the CPU runs at its lowest frequency to save power. During operation, the CPU speed gradually increases. Right-click the taskbar, open "Task Manager", go to "Performance" to observe the CPU status.

Q12: What to do if the mini-computer cannot shut down?

A12: Press and hold the power button for at least 4-6 seconds until your mini computer shuts down.

User Tips

• Language Support: The pre-installed Windows 11 supports multiple languages. You can change the display language through Windows settings.
• HDMI Version: The Mini PC is equipped with HDMI 2.0 ports, supporting 4K 60Hz output.
• Processor Upgrade: The processor (Intel N100/N150) is integrated and generally not user-replaceable.
• RAM Capacity: The device supports DDR4 SO-DIMM memory, with options for 8GB or 16GB. Check your specific model for the installed capacity.

Warranty and Support

Warranty

A one-year product quality warranty is provided from the date of purchase, along with free lifetime product technical support. For normal faults or quality problems within the warranty period, free replacement or repair services are offered. Damage caused by manual operation will incur charges for product parts for repair. The technical support team is available 24/7.

Contact Us

For further support or product inquiries, please contact us:

• Email: support@firebatpc.com
• Website: www.firebatpc.com
• Facebook: Firebat

You can also refer to the official user manual PDF for more details: User Manual (PDF)