1. Introduction
Welcome to the UGOOS X4Q Series Android TV Box user manual. This guide provides detailed instructions for setting up, operating, and maintaining your device. The UGOOS X4Q Series offers a powerful media experience with Android 11, Amlogic S905X4 processor, and support for 4K resolution, AV1 decoding, CEC, and HDR.
The X4Q series includes several models with varying memory configurations:
- X4Q Cube: 2GB RAM + 16GB eMMC
- X4Q Pro: 4GB RAM + 32GB eMMC
- X4Q Plus: 4GB RAM + 64GB eMMC
- X4Q Extra: 4GB RAM + 128GB eMMC
All models feature Dual-band Wi-Fi (2.4G & 5G), Bluetooth 5.1, and a 1000Mbps Gigabit LAN port.
2. Setup Guide
2.1. Device Connection
- Connect to TV: Connect the TV Box to your LCD TV or other display using an HDMI cable. Insert one end of the HDMI cable into the TV Box and the other end into an HDMI port on your TV.
- Select HDMI Source: On your TV, select the corresponding HDMI input source to receive the signal from the TV Box. Refer to your TV's manual for specific instructions.
- Connect Power Adapter: Connect the provided power adapter to the Type-C power input port on the TV Box. Plug the power adapter into a suitable power outlet.
Note on Power Plugs: Four different power plug types (US, EU, UK, AU) are available. Please ensure you use the correct plug type for your region.
2.2. Remote Control
The UGOOS X4Q series typically comes with a Bluetooth remote control. Some models may include an i8 keyboard or G30 Wireless Remote. The standard remote control for Ugoos X4Q PRO has been updated from UR01 to UR02.
2.2.1. G30 Wireless Remote Infrared Learning
The G30 Wireless Remote supports infrared learning for controlling your TV. Follow these steps:
- Press and hold the [TV] button for 3 seconds. The red indicator light will flash slowly to enter the infrared learning state.
- Align the launch tube of the G30 remote with the infrared remote control of your TV (about 2-3cm apart). Press the Power button on your TV's infrared remote control.
- After the G30 receives the infrared code, the red indicator light will turn on and flash fast. When the red indicator light flashes for 3 seconds, press any button on the G30 (except the TV button) to save the learned function.
- If the functional storage is completed, the red indicator light will turn to slow flash again. You can repeat the above steps to continue learning other button functions.
2.3. Connect Wi-Fi
To connect your TV Box to a Wi-Fi network:
- Go to Settings > Device > Network.
- Select Wi-Fi.
- Choose your desired network from the available list.
- Enter the network password if prompted and connect.
3. Operating Instructions
3.1. Booting the Device
Once the power adapter is connected, the device will automatically boot up.
3.2. Basic Navigation
After booting, you will enter the main interface. You can navigate using the remote control (RC) or a connected mouse.
- Remote Control: Use the directional buttons and 'OK' button for selection.
- Mouse: The left key acts as 'confirm', the right key as 'return', and the scroll wheel moves 'up and down the page'.
3.3. Language & Input Method
To change the system language or input method:
- Go to Settings > Preferences > Language to select your desired language.
- Go to Settings > Preferences > Keyboard to choose and configure desired keyboards and input settings.
3.4. Applications
3.4.1. Installing Applications
You can install applications using two methods:
- File Manager: Download the APK file, then use the file manager to locate and install it.
- App Stores: Directly download from a browser, the Google Play Store, or other compatible APK markets.
3.4.2. Uninstalling Applications
To uninstall an application:
- Go to Settings > Device > Apps.
- Select the application you wish to delete.
- Click on the 'Uninstall' option.
3.5. Internet Browsing
To browse the internet:
- Go to Apps > Browser.
- Input the desired website address in the address bar.
3.6. Media Playback (Movies & Videos)
Enjoy movies and videos using one of the following methods:
- Video Player: Go to Apps > Video player and choose a video from your local storage.
- Online Streaming: Use a browser or installed video player software (e.g., YouTube, Netflix) for online content. The X4Q series supports 4K 60fps resolution for smooth playback and HDR for enhanced visual quality.
3.7. Gaming
Install games using the Google Play Store or other application markets. You can also directly install game APKs.
3.8. Advanced Features
3.8.1. Controls Manager
The Ugoos TV Box features a Controls Manager for flexible control customization. You can add buttons and adjust mouse settings to your preference.
3.8.2. Power Options Settings
Customize power behavior by going to Settings > Power. Options include:
- Turning on/off the light indicator.
- Setting up screen saver and behavior.
- Customizing power button actions.
- Setting CPU policy.
3.8.3. Extended USB Ports Control
Manage USB port behavior through settings. You can enable/disable USB debugging and control USB power in sleep mode.
3.8.4. HD CEC Extended Control
Utilize HDMI Consumer Electronics Control (CEC) for extended control over connected devices. Access CEC control options in settings to manage TV power, device turn on/wake up, and volume control.
3.8.5. Ugoos Remote Server
Control your TV Box using an Android smartphone via the Ugoos Remote Server feature. Scan the QR code displayed on your TV to connect.
3.8.6. Superuser Function
The Superuser function allows you to grant extra options to needed applications. Be aware that enabling superuser may void your warranty and requires a reboot.
3.8.7. Samba Server, NFS & CIFS Clients
Your X4Q TV Box can function as a file server, allowing you to easily share files within your local network using Ugoos Settings features. Simple installation and security settings make file sharing straightforward.
4. Maintenance
4.1. OTA (Over-The-Air) Updates
Your device supports Over-The-Air (OTA) updates. When an update is available, the system will automatically install it. Ensure your device stays connected to the internet to receive these updates.
4.2. Daydream Settings
Configure Daydream settings to choose actions for when the device is in standby mode. Go to Settings > Device > Display > Daydream to set your preferred actions.
4.3. Hardware Monitor
The Hardware Monitor displays key information about your TV Box's processing and resource usage. To view this information, go to Settings > Device Settings > HW Monitor and select the metrics you wish to see in the upper bar.
5. Troubleshooting
This section addresses common issues you might encounter with your UGOOS X4Q Series TV Box.
- Remote Control Connectivity: If you experience difficulty connecting the remote control via Bluetooth, try restarting both the TV Box and the remote. Ensure the remote is in pairing mode and within range. Sometimes, multiple attempts or a factory reset of the remote might be necessary.
- No Display/Black Screen:
- Check all cable connections, especially the HDMI cable, ensuring it's securely plugged into both the TV Box and the TV.
- Verify that your TV is set to the correct HDMI input source.
- Try a different HDMI cable or HDMI port on your TV.
- Restart the TV Box by unplugging and re-plugging the power adapter.
- Wi-Fi Connection Issues:
- Ensure Wi-Fi is enabled in Settings > Device > Network.
- Check if the Wi-Fi password is entered correctly.
- Restart your Wi-Fi router and the TV Box.
- Move the TV Box closer to the router to improve signal strength.
- Applications Not Working/Crashing:
- Ensure the application is updated to its latest version.
- Clear the app's cache and data in Settings > Apps > [App Name] > Storage.
- If the issue persists, try uninstalling and reinstalling the application.
- Slow Performance:
- Close unnecessary background applications.
- Clear cache regularly (e.g., using a cleaner app or manually for individual apps).
- Ensure sufficient free storage space.
- Check for and install any available system updates (OTA).
6. Specifications
Below are the detailed specifications for the UGOOS X4Q Series Android TV Box.
| Category | Specification |
|---|---|
| Hardware Specifications | |
| Operation System | Android 11 |
| Language | Chinese, English...Multi-Language support |
| CPU | Amlogic S905X4 Quad core ARM Cortex-A55 |
| GPU | ARM G31 MP2 |
| SDRAM | LPDDR4 2GB/4GB |
| Flash (ROM) | 16GB/32GB/64GB/128GB eMMC |
| Network | 2.4G/5G 802.11a/b/g/n/ac 2T2R (Dual Wifi) |
| Bluetooth | BT5.1 |
| Extended Storage | SD Card, up to 32GB (SD2.X, SD3.X, SD4.X, eMMC ver5.0) |
| CEC | Support |
| RTC | Support |
| Power Supply | DC 5V/2.5A Type C |
| HDR | Support |
| Interface | |
| HD Output | HD(1.4 and 2.0) to support maximum 4K@60fps output (HDCP2.2) |
| USB Port | 1*USB 2.0 OTG + 1*USB 3.0 host |
| Data Output | 1*SPDIF |
| Led Work Light | Support |
| Ethernet | 1*RJ45 1000M (Gigabit network) |
| Power Supply Input | 1*Type C |
| TF Card Slot | 1*TF Card |
| Media Parameters | |
| Audio Container | MP3, AAC, WMA, RM, FLAC |
| Audio Out | Supports MP3, AAC, WMA, RM, FLAC, Ogg and programmable 7.1/5.1 Built-in SPDIF/IEC958 output and PCM input/output Built-in stereo audio DAC |
| Video CODEC | − AV1 MP-10@L5.1 up to 4Kx2K@60fps − VP9 Profile-2 up to 4Kx2K@60fps − H.265 HEVC MP-10@L5.1 up to 4Kx2K@60fps − AVS2-P2 Profile up to 4Kx2K@60fps − H.264 AVC HP@L5.1 up to 4Kx2K@30fps − MPEG-4 ASP@L5 up to 1080P@60fps (ISO-14496) − WMV/VC-1 SP/MP/AP up to 1080P@60fps − AVS-P16(AVS+) /AVS-P2 JiZhun Profile up to 1080P@60fps − MPEG-2 MP/HL up to 1080P@60fps (ISO-13818) − MPEG-1 MP/HL up to 1080P@60fps (ISO-11172) − RealVideo 8/9/10 up to 1080P@60fps − Multiple language and multiple format sub-title video support |
| Software Extension | Support Google Play & APK install |
| DLNA, Miracast Protocol | Support DLNA, Miracast Protocol |
| Remote Control | Remote controller (Included) |
| IM Software | Support Skype/QQ/MSN/GTALK (Depends on APK) |
| Office Software | WORD/EXCEL/PDF (Depends on APK install) |
| Other Parameters | |
| Operation Temperature | 0~60℃ |
| Storage Temperature | -10~60℃ |
| Humidity Environment | 5%-90% (No condensation) |
| Certification | CE, FCC, Wi-Fi |
| Weight | 0.56kg |
| Voltage Range | USB (5-20V DC) |
| Supported Internet Services | YouTube |
7. Warranty and Support
For detailed warranty information and further technical support, please refer to the official user manual PDF available at UGOOS X4Q Series User Manual (PDF).
You can also contact the seller or manufacturer's support channels for assistance with any issues not covered in this manual.
8. User Tips
- Remote Control Pairing: If you encounter difficulties pairing your Bluetooth remote control, try restarting both the TV box and the remote. Ensure the remote is in pairing mode and close to the device. Persistence may be required, as some users have noted it can be tricky to establish the initial connection.
- i8 Keyboard Backlight: For i8 keyboards with backlighting, use the FN+F2 key combination to toggle the backlight and switch between different backlight colors.