FIREBAT AK2 PLUS MiniPC User Manual

Disclaimer

1. Please be sure to use the original power supply. The company does not assume any responsibility for any problems or failures caused by any third-party adapters.

2. Users can use music videos, pictures, and software provided by third parties, but we do not assume any responsibility for copyright issues or software failures.

3. If the product fails, we will strictly abide by the warranty terms, but we will not assume any responsibility for any property damage or economic loss that may be caused during use.

4. The device comes with built-in software when it leaves the factory, and it can be used after actual testing. However, if it is deleted or not deleted when looking for compatibility or other problems, it will not cause any impact on the machine. Please note that this is not a problem related to product quality.

5. The company reserves the right to improve the product. Product specifications and design are subject to change without prior notice! Please refer to the actual product.

California's Proposition 65 Warning: This product contains Cadmium and cadmium compounds and Chromium (hexavalent compounds), chemicals known to the State of California to cause female reproductive toxicity and developmental toxicity and cancer and male reproductive toxicity. For more information go to www.P65Warnings.ca.gov

Important Notes

1. Please be extra careful when performing operations that may cause file damage or loss.
2. Pay attention to virus protection during the use of the mini PC, and try to use a virus firewall.
3. Turn off the power and disconnect the power supply when the mini PC is not used for a long time.
4. Do not turn on and off the mini PC frequently in a short time. It is recommended that the interval between two starts is at least 10 seconds, preferably not less than 60 seconds.
5. Pay attention to moisture-proof and keep the use environment clean and sterile. If there is dust on the mini PC, please wipe it with a dry soft cloth.
6. Avoid direct strong light to the mini PC and do not approach strong magnetic fields.
7. Do not drop liquids such as water and food on the mini PC and do not pull the data cable, power cable, etc.

Product Specifications

Overview of the Mini PC's key features including dimensions, processor, power, display support, cooling, memory, storage, and connectivity.

The Mini PC is versatile, suitable for office, audio production, education, school computer labs, home theater, and design applications.

Packing List

Video: Unboxing and overview of the FIREBAT AK2 PLUS Mini PC and its included accessories.

Setup

Quick Installation

Follow these steps for a quick setup of your Mini PC:

1. Connect Display: Connect your display device (monitor, TV) to the Mini PC using an HDMI, DisplayPort (DP), or Type-C cable.
2. Connect Power: Plug the DC adapter (included in the box) into the Mini PC's DC 12V port and then into a power outlet.
3. Connect Peripherals: Connect your keyboard and mouse (self-provided) to the Mini PC via the available USB interfaces.
4. Connect Internet: Connect to the internet using either a network cable (Ethernet) plugged into the LAN port or by setting up Wi-Fi after the initial boot.

The Mini PC features the following ports: 3.55mm Audio Jack, 1Gpbs LAN, 2x HDMI 2.0, 1x USB 2.0 Type-A, 3x USB 3.2 Type-A, and a DC 12V power input.

VESA Bracket Installation

The VESA mounting bracket allows you to mount your Mini PC behind a compatible monitor or on a wall.

The image shows how to attach the VESA bracket to the Mini PC and then to the back of a monitor, utilizing the built-in extended hard drive space.

1. Attach the VESA mounting bracket to the back of your monitor or desired surface using the provided screws.
2. Slide the Mini PC onto the mounted bracket until it clicks securely into place.

How to Start (Initial Windows Configuration)

When starting your Mini PC for the first time, the system will guide you through the Windows operating system configuration:

1. Power On: Press the power button to start your mini computer. You will need to wait several minutes for the first startup until the installation interface appears.
2. Select Language/Country: Choose your preferred language and region.
3. Select Input Method: Select your input method and click "Confirm". You can skip the second input method if desired.
4. Network Connection: Enter the password to connect after selecting Wi-Fi, or plug in a network cable. It is strongly recommended to skip the network connection during initial setup to avoid prolonged startup times due to automatic updates.
5. Accept License Agreement: Review and accept the Windows License Agreement.
6. Set User Account: Set your Username and Password. After this, the desktop will appear.

Connect to WiFi

1. Select the WiFi icon from the taskbar to turn on Wi-Fi.
2. Select an access point from the list of available Wi-Fi connections.
3. Choose a connection to start the network connection.
4. Note: You may be prompted to enter a security key to activate the Wi-Fi connection.

Enter BIOS Setup

BIOS (Basic Input/Output System) is the first software loaded when the Mini PC starts.

1. To enter BIOS, quickly press the "Del" or "ESC" key during startup.
2. Under normal circumstances, the default BIOS settings are optimized for performance. Do not change these settings unless you have installed new system components that require further setup or a BIOS update.
3. Warning: Inappropriate BIOS settings may cause instability or failure to start. We strongly recommend changing BIOS settings only with the help of technical service personnel.

Auto Power On

To configure the Mini PC to automatically power on after a power failure:

1. Quickly press the "Del" key to enter BIOS during startup and navigate to the "Boot" section.
2. Select "State After G3", press Enter, then select "SO State", and press Enter again.
3. Press the F4 key to save the changes and exit, then press Enter to confirm.

Real-Time Clock Wake-up

To configure the Mini PC to wake up at a specific time:

1. Quickly press the "Del" key to enter BIOS during startup and navigate to the "Boot" section.
2. Select "Wake system from S5" and set it to "Fixed Time" (if not already).
3. Select "Wake up hour", "Wake up minute", and "Wake up second" to set the desired wake-up time.
4. After setting, press the F4 key to save and exit. You will need to enter the system again and then shut down from the system. Then press Enter to restart for the settings to take effect.

Operating the Mini PC

Once the initial setup is complete, your FIREBAT AK2 PLUS MiniPC is ready for use. You can connect various peripherals such as external hard drives, printers, and other USB devices to the available ports. The Mini PC supports dual-screen output via its HDMI ports, allowing for an extended desktop experience.

For optimal performance, ensure your operating system and drivers are kept up to date. Regularly check for Windows updates and driver updates from the official FIREBAT website.

Maintenance

Cleaning and Maintenance

1. Turn off the product and unplug the power adapter before cleaning.
2. Wipe the product housing with a wet towel, avoiding interfaces and electrical components, and then wipe it dry with a soft cloth. Do not use corrosive cleaning fluids for cleaning.
3. Do not immerse the product in water or other liquids.
4. After cleaning, place it in a dry and ventilated environment to dry thoroughly before use or storage.

Troubleshooting

Q1: Why can't the machine be turned on?

A1: First, confirm whether the machine is connected to the power supply and whether it is the original charger (some machines do not support PD and other chargers). If the power light is not on and the machine still does not respond, you can disassemble the machine according to our disassembly video steps, unplug and plug the power cable on the motherboard, and then try to turn it on again. If it still doesn't work, please contact the FIREBAT team.

Q2: Why is the fan working and the light working normally, but it can't be turned on?

A2: It should be a problem with the system and it cannot enter the system normally. You can try to unplug and plug the hard disk. For non-onboard machines, you can unplug and plug the memory stick again. If you still cannot boot and enter the system normally after the operation, you can download the image system from the FIREBAT official website and reinstall it.

Q3: How to solve the blue screen crash?

A3: It is generally caused by driver incompatibility. Fixing vulnerability patches or updating driver software may cause blue screen problems caused by driver and patch incompatibility. You can check which driver is incompatible according to the blue screen code. After entering the desktop, uninstall the corresponding driver and then download the factory driver from the FIREBAT official website. Or reinstall the system directly.

Q4: Why is the network slow or the WiFi connection keeps disconnecting?

A4: a. First confirm whether it is a problem with the router or low network bandwidth. If so, it is recommended to change to a better network environment or increase the network bandwidth to improve the network speed. Being too far away from the WiFi or passing through a wall can also cause a weak signal. You can move the device near the signal source to confirm. b. Uninstall the network card driver and try to reinstall the network card driver. c. If there is no problem with the network and driver, it may be that the WiFi contact is poor. You can disassemble the machine and unplug the wires on the WiFi network card.

Q5: How to change the operating system?

A5: First insert the U disk, press the "Delete" key to enter BIOS, then select "startup", then select "boot", and then press the "Enter" key to enter the system priority boot menu, set the U disk as the priority boot, and then enter and save. (Note: We only provide maintenance for pre-installed systems.)

Q6: Why can't the USB port be used?

A6: If the USB port cannot be used after the computer is turned on and enters the desktop, you can try to shut down the computer first. After shutting down, press and hold the power button for 30 seconds, repeat 3 times to discharge static electricity, and then wait for five minutes before turning on the computer. If the USB port still cannot be used normally after turning on the computer, please contact the FIREBAT team.

Q7: Why is it always stuck in the "Windows Preparing Automatic Repair" state?

A7: This problem is mostly caused by problems inside the machine system. The solution to the automatic repair that appears when the computer is turned on: a. Wait patiently, the machine is trying to repair, and if successful, the problem can be repaired and solved. b. If the repair fails, download the corresponding image system from the official website and reinstall it. c. Unplug the hard disk. If it still cannot be solved, please reinstall the system. The solution to the automatic repair of the machine with a blue screen and an error: disassemble the machine and unplug the hard disk and memory stick. If the blue screen is still reported, you can download the image system from the FIREBAT official website and reinstall the system.

Q8: How to solve the video playback jam?

A8: a. Check whether it is caused by limited network speed. You can check the network speed. b. Check if there is a problem with the transmission bit rate of the corresponding video website. c. If the computer is not running under high load, but it keeps freezing, please reinstall the system to see if it can be solved. If it still doesn't work, please contact the FIREBAT team.

Q9: What is the reason why the computer becomes very hot?

A9: The computer may be overheated due to high-load operation. It is normal for the computer to overheat when it is under high-load operation for a long time. You can clean the cooling system (fan silicone grease) and improve the cooling environment, such as blowing the machine with a fan. Optimize the process and close unnecessary running software to allow the machine's running memory to have a margin.

Q10: How to fix the display that cannot be woken up after sleep?

A10: a. Open the device manager, right-click the mouse, and select the "Properties" setting. b. Select "Power Management" and select "Allow the mouse to wake up the machine". c. Return to the previous level and right-click "Keyboard Property Management". d. Switch to power management and select "Allow the keyboard to wake up the machine".

Q11: Why can't the computer reach the described pulse frequency?

A11: When the computer is not working, the CPU will always run at the lowest frequency to save power consumption. If it is working, the CPU speed will gradually increase. You can right-click the taskbar to open the "Task Manager", switch to "Performance", and observe the CPU operation status.

Q12: What to do if the mini-computer cannot shut down?

A12: Please press and hold the power button for at least 4-6 seconds until your mini computer shuts down.

User Tips

• RAM Slots: The Mini PC features one RAM slot for DDR4 SO-DIMM memory. Ensure you use DDR4 memory modules, as DDR5 is not compatible.
• SSD Upgradability: The M.2 SSD is extractable and can be upgraded up to 2TB, offering flexibility for storage expansion.
• Automatic Restart: If you need the Mini PC to restart automatically after a power outage, refer to the "Auto Power On" section in the BIOS setup instructions.
• Overheating: If the device feels hot under heavy load, this is normal. Ensure proper ventilation and consider cleaning the cooling system periodically.

The image illustrates the DDR4 2666MHz RAM module, showing its compatibility with various applications.

The image displays an M.2 2280 SSD, emphasizing its fast performance and configurable storage options.

Warranty and Support

We provide a one-year product quality warranty from the date of purchase and offer free lifetime product technical support.

For normal faults or quality problems within the warranty period, we provide free replacement or repair services. For damage caused by manual operation, we will charge the cost of product parts for repair. Our technical support team is at your service 24 hours a day.

If you encounter any problems during use, please feel free to contact us:

• Email: support@firebatpc.com
• Website: www.firebatpc.com
• Facebook: Firebat

For a more detailed user manual, you can refer to the official PDF document: View User Manual (PDF)