OBO HANDS WiFi Tuya Door Access Control Keypad

1. Product Description

The OBO HANDS S10-IDIC Tuya+10 is a standalone access control and proximity card reader designed for secure entry management. It supports both EM and MF card types and features a built-in STC microprocessor for high security, reliability, and powerful functionality. This device is suitable for various applications, including high-end buildings, residential communities, and other public areas.

Key features include:

• WiFi connectivity for Tuya APP remote control.
• IP68 waterproof rating for outdoor installation.
• Multiple unlock methods: RFID card, password, RFID card + password, and Tuya APP.
• Support for up to 1000 users.
• Blue backlit keypad for easy operation at night.
• Wiegand 26/34 interface for integration with other access control systems.

2. Product Specifications

3. Installation and Wiring

Before installation, ensure the power supply is disconnected. This device requires a DC 12V power source.

3.1 Wiring Ports

The keypad features multiple color-coded wires for connection to various components. Refer to the table below for their functions:

3.2 Wiring Diagrams

For detailed wiring instructions, please refer to the complete user manual PDF available at User Manual (PDF). The PDF contains specific diagrams for common power supply and special power supply configurations.

Common Power Supply:

• Connect the Red wire to 12V+ and Black wire to GND- of your 12V power supply.
• For an electric control lock, connect the Purple (NC) wire to the lock's positive terminal and the Grey (COM) wire to the lock's negative terminal.
• For a magnetic lock, connect the Yellow (NO) wire to the lock's positive terminal and the Grey (COM) wire to the lock's negative terminal.
• Connect the Brown (BTN) wire to an exit button.
• Connect the two Blue (BELL) wires to an external wired doorbell.
• Green (D0) and White (D1) are for Wiegand signal output.

Special Power Supply:

When using a dedicated access control power supply (e.g., DC12V/3A), connect the keypad's wires to the corresponding terminals on the power supply unit (NO, NC, GND, 12V, PUSH, -CONTROL+, +CONTROL+).

4. Operating Instructions

The default public door opening password is 7890. The default programming password is 123456.

4.1 Entering Programming Mode

To enter programming mode, press * followed by the programming password (default: 123456) and then #. The keypad will automatically exit programming mode if there is no action for more than 10 seconds.

4.2 Function Setting Table

Once in programming mode, use the following codes to access various functions:

4.3 Programming Guide

4.3.1 Add Card (2 methods)

1. Press * [programming password] # 1, then swipe the card. For multiple cards, continue swiping. Press * to exit.
2. Press * [programming password] # 1 [3 digits user code] #, then swipe the card. User codes are automatically incremented.

4.3.2 Modify Public Door Opening Password

Press * [programming password] # 2 [4-6 digits new code] # [Repeat 4-6 digits new code].

4.3.3 Delete a Single User (3 methods)

1. Press * [programming password] # 3, then swipe the card to delete.
2. Press * [programming password] # 3 [10 digits card number] #.
3. Press * [programming password] # 3 [3-digits user number] #.

4.3.4 Delete All Users

Press * [programming password] # 4 [repeat programming password] #.

4.3.5 Modify Door Opening Delay Time

Press * [programming password] # 5 [enter 1-99 digits] #. Default is 5 seconds.

4.3.6 Restore Factory Settings

Press * [programming password] # 6 [repeat programming password] #.

To reset the programming password to default 123456, press * 654321 #.

4.3.7 Set Management Card (Add Card)

Press * [programming password] # 7, then swipe the card to be designated as the "Add Card". Swipe this card to enter card adding mode, then swipe user cards to add them.

4.3.8 Set Management Card (Delete Card)

Press * [programming password] # 8, then swipe the card to be designated as the "Delete Card". Swipe this card to enter card delete mode, then swipe user cards to delete them.

4.3.9 Modify Programming Password

Press * [old programming password] # 9 [New 6-digit programming password] # [repeat New 6-digit programming password] #.

4.4 Additional Functions

• Normally Open Mode: After opening the door with a password or swiping a card, press 0 #. The green light will remain on, keeping the door unlocked.
• Return to Normally Closed Mode: To exit normally open mode, press 0 # again or use any unlock method (password or card swipe).
• Combined Door Opening Method (Card + Password) ON: Press * [programming password] # 0 21 #.
• Combined Door Opening Method (Card + Password) OFF: Press * [programming password] # 0 20 #.
• Card Reader Mode (Default WG26): Press * [programming password] # 0 31 #.
• Access Control Mode: Press * [programming password] # 0 30 #.

5. Maintenance

• Cleaning: Use a soft, damp cloth to clean the keypad surface. Avoid abrasive cleaners or solvents that could damage the finish or electronics.
• Connection Check: Periodically inspect all wiring connections to ensure they are secure and free from corrosion, especially for outdoor installations.
• Firmware Updates: Check the Tuya APP or manufacturer's website for any available firmware updates to ensure optimal performance and security.
• Power Supply: While this unit is primarily wired, ensure the power supply is stable and provides adequate voltage and current.

6. Troubleshooting

Problem: Keypad does not power on or function.

Possible Causes & Solutions:

• Incorrect Power Supply: Ensure the keypad is connected to a stable DC 12V power source. Verify the voltage and current output of your power supply. Some users reported issues with insufficient power (e.g., 12V 3A might not be enough for certain lock types).
• Wiring Errors: Double-check all wiring connections according to the diagrams in the PDF manual. Ensure Red is connected to 12V+ and Black to GND-.
• Damaged Unit: If the unit does not power on despite correct wiring and power supply, it might be faulty.

Problem: Door does not unlock consistently or at all.

Possible Causes & Solutions:

• Lock Compatibility/Power: Ensure your electric or magnetic lock is compatible with the keypad's output and that the power supply is sufficient for the lock's requirements.
• Incorrect Wiring: Verify the NO/NC/COM connections to your lock as per the wiring diagrams.
• Door Opening Delay: Check the door opening delay time setting (default 5 seconds). Adjust if necessary using programming code * [programming password] # 5 [0-99 digits] #.

Problem: Cannot connect to Tuya APP.

Possible Causes & Solutions:

• WiFi Network: Ensure your WiFi network is 2.4GHz. The device does not support 5GHz WiFi.
• App Instructions: Follow the specific pairing instructions within the Tuya APP. Ensure the keypad is in pairing mode.
• Signal Strength: Ensure the keypad is within range of your WiFi router and has a strong signal.

Problem: Lost programming password.

Possible Causes & Solutions:

• Reset to Default: You can reset the programming password to its default value (123456) by pressing * 654321 #.

7. User Tips

• Password Length: The public unlocking password can be 4-6 digits long. The programming password is always 6 digits.
• Power Supply: Ensure your 12V DC power supply provides sufficient current, especially if you are connecting a high-power electric or magnetic lock. A 3A power supply is generally recommended.
• Outdoor Installation: While IP68 waterproof, ensure all wiring connections are properly sealed and protected from direct water exposure to prevent long-term issues.
• Tuya App Integration: For seamless remote access and temporary password generation, ensure the keypad is correctly paired with the Tuya APP on a 2.4GHz Wi-Fi network.

8. Warranty and Support

For detailed warranty information and technical support, please refer to the official product documentation or contact OBO HANDS customer service. A comprehensive user manual in PDF format is available for download: User Manual (PDF).