FIREBAT AK2 PLUS Mini PC User Manual

1. Introduction and Important Notes

1.1 Disclaimer

1. Please use the original power supply. The company is not responsible for problems or failures caused by third-party adapters.
2. Users may use third-party music, videos, pictures, and software, but the company is not responsible for copyright issues or software failures.
3. In case of product failure, the company adheres to warranty terms but is not responsible for property damage or economic loss during use.
4. The device comes with pre-installed software. Deleting or retaining it for compatibility or other reasons will not affect the machine's quality.
5. The company reserves the right to improve the product. Specifications and design are subject to change without prior notice. Refer to the actual product.

1.2 Notes

• Be careful when performing operations to avoid file damage or loss.
• Use antivirus software and a firewall for protection.
• Turn off and disconnect the power supply if the mini PC is not used for a long time.
• Avoid frequent power cycling. Allow at least 10 seconds, preferably 60 seconds, between starts.
• Keep the environment clean and sterile. Wipe dust with a dry soft cloth.
• Avoid direct strong light and strong magnetic fields.
• Do not spill liquids on the mini PC or pull data/power cables.

2. Product Overview

The FIREBAT AK2 PLUS is a compact and powerful Mini PC designed for multimedia, gaming, and general desktop computing. It features an Intel Alder Lake-N N150/N100 processor, dual-band WiFi 5, Bluetooth 4.2, and supports 4K dual-screen output.

Figure 1: FIREBAT AK2 PLUS Mini PC

Figure 2: Key features including size, processor, power adapter, dual screen support, cooling, RAM, SSD, WiFi, Bluetooth, and 4K support.

Figure 3: The Mini PC supports 4K dual screen links for enhanced productivity or entertainment.

Figure 4: Detailed view of the Intel Alder Lake-N N150 processor, highlighting 3.6GHz max RPM, 4 cores, 4 threads, and Intel UHD Graphics 24EU.

Figure 5: Illustrates the DDR4 2666MHz RAM options (8GB/16GB) and storage (256GB/512GB).

3. Setup

3.1 Packing List

3.2 Quick Installation

1. Connect the display device (monitor/TV) via HDMI, DP, or Type-C cable.
2. Connect the power supply via the DC adapter.
3. Connect the keyboard and mouse (self-provided) via USB interface.
4. Connect to the internet via network cable or WiFi. Note: WiFi needs to be set up after turning on the PC.

Figure 6: Visual guide for connecting the Mini PC to a display, power, and peripherals.

3.3 VESA Bracket Installation

The Mini PC can be mounted to the back of a VESA-compatible monitor using the included bracket and screws.

Figure 7: Diagram showing how to attach the VESA mounting bracket to the Mini PC and a monitor.

4. Operating Instructions

4.1 How to Start

When starting your mini PC for the first time, the system will guide you through the Windows operating system configuration.

1. Power On: Press the power button. Wait several minutes for the first startup until the installation interface appears.
2. Initial Setup Steps:
   1. Select Language/Country (Region).
   2. Select "Input Method" and click "Confirm".
   3. Select the second input method, or "skip".
   4. Network: Enter the password to connect after selecting WiFi, or plug in a network cable. The network will automatically update, which can extend startup time. It is strongly recommended to skip the network connection during initial setup.
   5. Accept the License Agreement.
   6. Set Username and Password. The desktop will appear after completion.

4.2 Connect to WiFi

Select the WiFi icon from the taskbar to turn on WiFi. Select an access point from the list of available connections. You may be prompted to enter a security key.4.3 Enter BIOS Setup

BIOS (Basic Input/Output System) is the first software loaded when the Mini PC starts.

• To enter BIOS, quickly press the "Del" or "ESC" key during startup.
• Under normal circumstances, default BIOS settings ensure optimal performance. Do not change default settings unless installing new system components or performing a BIOS update.
• Note: Inappropriate BIOS settings may cause instability or failure to start. Only change BIOS settings with technical service personnel assistance.

4.4 Auto Power On

To configure the Mini PC to automatically power on:

1. Quickly press the "Del" key to enter BIOS and select "Boot".
2. Select "State After G3", press Enter, select "SO State", press Enter.
3. Press F4 to save and then Enter.

4.5 Real-Time Clock Wake-up

To configure the Mini PC to wake up at a specific time:

1. Quickly press the "Del" key to enter BIOS and select "Boot".
2. Select "Wake system from S5 [Disabled]" and press Enter.
3. Select "Fixed Time" and press Enter.
4. Edit the time by selecting "Wake up hour" / "Wake up minute" / "Wake up second".
5. After setting, press the F4 key to save. You need to enter the system again, then shut down from the system, and then press Enter to restart.

5. Specifications

6. Maintenance

6.1 Cleaning and Maintenance

1. Turn off the product and unplug the power adapter before cleaning.
2. Wipe the product housing with a wet towel, avoiding interfaces and electrical components, then wipe it dry with a soft cloth. Do not use corrosive cleaning fluids.
3. Do not immerse the product in water or other liquids.
4. After cleaning, place it in a dry and ventilated environment to dry thoroughly before use or storage.

7. Troubleshooting

Q1: Why can't the machine be turned on?

A1: First, confirm the machine is connected to the power supply and using the original charger. If the power light is off and no response, disassemble the machine (refer to disassembly video steps), unplug and replug the power cable on the motherboard, then try again. If it still doesn't work, contact FIREBAT support.

Q2: Why is the fan working and the light working normally, but it can't be turned on?

A2: This usually indicates a system problem preventing normal boot. Try unplugging and replugging the hard disk. For non-onboard machines, try unplugging and replugging the memory stick. If it still fails, download the image system from the FIREBAT official website and reinstall it.

Q3: How to solve the blue screen crash?

A3: Blue screen crashes are often caused by driver incompatibility. Check the blue screen code to identify the incompatible driver. After entering the desktop, uninstall the problematic driver, then download and install the factory driver from the FIREBAT official website, or reinstall the system directly.

Q4: Why is the network slow or the WiFi connection keeps disconnecting?

A4: a. Check your router and network bandwidth. Consider upgrading your network environment or bandwidth. Being far from the WiFi source or having obstacles (walls) can weaken the signal. Move the device closer to the signal source. b. Uninstall and reinstall the network card driver. c. If the network and driver are fine, poor WiFi contact might be the issue. You can disassemble the machine and unplug/replug the wires on the WiFi network card.

Q5: How to change the operating system?

A5: Insert a bootable U disk, press "Delete" key to enter BIOS, navigate to "startup" then "boot", press "Enter" to access the system priority boot menu. Set the U disk as the priority boot device, then save and exit. (Note: We only provide maintenance for pre-installed systems.)

Q6: Why can't the USB port be used?

A6: If a USB port is unresponsive after booting to the desktop, shut down the computer. Press and hold the power button for 30 seconds, repeat 3 times to discharge static electricity, then wait five minutes before turning on. If the USB port still doesn't work, contact the FIREBAT team.

Q7: Why is it always stuck in the "Windows Preparing Automatic Repair" state?

A7: This is usually a system issue. a. Wait patiently; the machine might repair itself. b. If repair fails, download the corresponding image system from the official website and reinstall it. c. Unplug the hard disk. If the issue persists, reinstall the system. If a blue screen error is reported, disassemble the machine, unplug the hard disk and memory stick, then download and reinstall the image system.

Q8: How to solve video playback lag?

A8: a. Check if limited network speed is the cause. b. Check for issues with the video website's transmission bit rate. c. If the computer is not under high load but still freezing, reinstall the system. If it still doesn't work, contact the FIREBAT team.

Q9: What is the reason why the computer becomes very hot?

A9: Overheating can occur during high-load operation. This is normal. Clean the cooling system (fan, silicone grease) and improve the cooling environment (e.g., use an external fan). Optimize processes and close unnecessary software to free up RAM.

Q10: How to fix the display that cannot be woken up after sleep?

A10: a. Open Device Manager, right-click the mouse, and select "Properties". b. Select "Power Management" and check "Allow this device to wake the computer". c. Return to the previous level, right-click "Keyboard Property Management". d. Switch to power management and check "Allow this device to wake the computer".

Q11: Why can't the computer reach the described pulse frequency?

A11: When idle, the CPU runs at its lowest frequency to save power. During operation, the CPU speed increases. Right-click the taskbar, open "Task Manager", go to "Performance", and observe the CPU status.

Q12: What to do if the mini-computer cannot shut down?

A12: Press and hold the power button for at least 4-6 seconds until the mini computer shuts down.

Q13: Internet access disappears when connecting an SSD?

A13: This is an unusual issue. Ensure the SSD is properly installed and not interfering with internal WiFi antenna connections. If the problem persists, contact support.

8. User Tips

• RAM Upgrade: The Mini PC has one DDR4 SO-DIMM slot. While it ships with 2666MHz RAM, the Intel N100 processor supports up to 3200MHz DDR4. Consider upgrading for better performance.
• Storage Expansion: The M.2 slot supports both SATA and NVMe SSDs (2280 length) up to 2TB.
• Operating System Flexibility: The device comes with Windows 11 pre-installed. Users can also install other operating systems like Ubuntu.
• Gaming Performance: This Mini PC is suitable for light gaming and emulation (PS1, PSP, PS2, Wii). For demanding games like Valorant or Counter-Strike 2, expect lower frame rates or reduced settings.
• Fan Noise: If the fan is noisy, check for dust accumulation. For advanced users, adjusting power limits in the BIOS might help reduce noise, but proceed with caution and consult technical support.
• Power Supply: Always use the provided 12V/2.5A DC adapter. Using alternative power sources, such as a car cigarette lighter socket (approx. 13.5V), is not recommended as it may damage the device.
• Wake on LAN: The Mini PC supports Wake on LAN, allowing it to be powered on remotely via the network.

9. Warranty and Support

9.1 Warranty

We provide a one-year product quality warranty from the date of purchase and free lifetime product technical support. For normal faults or quality problems within the warranty period, we offer free replacement or repair services. For damage caused by manual operation, the cost of product parts for repair will be charged. Our technical support team is available 24 hours a day. If you encounter any problems during use, please feel free to contact us.

9.2 Contact Us

For more support or product information, please get in touch with us or visit our website.

• Email: support@firebatpc.com
• Website: www.firebatpc.com
• Facebook: Firebat

You can also refer to the official user manual PDF for additional details: User manual (PDF)

10. Product Video Overview

Watch this video for an unboxing and overview of the FIREBAT AK2 PLUS Mini PC, showcasing its components and features.