feyree Portable EV Charger

Contents

Feyree Portable EV Charger Instruction Manual

Models: 7KW 1-Phase 32A, 11KW 3-Phase 16A

Introduction

Thank you for choosing the Feyree Portable EV Charger. This manual provides essential information for the safe and efficient operation of your new EV charger. Please read these instructions carefully before use and retain them for future reference.

Feyree 7KW 1-Phase Portable EV Charger with GB/T connector and CEE plug

Figure 1: Feyree 7KW 1-Phase Portable EV Charger (GB/T connector, CEE plug)

Feyree 11KW 3-Phase Portable EV Charger with GB/T connector and CEE plug

Figure 2: Feyree 11KW 3-Phase Portable EV Charger (GB/T connector, CEE plug)

Important Safety Information

WARNING!

  • Avoid immersing the AC charging connection device in water.
  • Do not step on, pull, bend, or knot the charging cable.
  • Do not insert foreign objects into any part of the charging vehicle connector.
  • Refrain from dropping the control box or placing heavy objects on its surface.
  • Do not install or use the charger near flammable, explosive, harsh, or combustible materials, chemicals, or vapors.
  • Ensure the operating ambient temperature of the equipment remains within the range of -30°C to +55°C.
  • Don't use the charger when you, the vehicle, or the charger is exposed to severe rain.
  • Do not use the charger if it is defective, appears cracked, frayed, broken, otherwise damaged, or fails to operate.
  • Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication of damage.
  • Do not attempt to open, disassemble, repair, tamper with, or modify the charger.
  • This product is exclusively designed for electric vehicle charging purposes.
  • Avoid using external wires or adapters.
  • This product must be well-grounded when used.
  • Never insert your fingers into the charging plug.
  • The EV charger is not user serviceable. Contact tina@feyree.com for any repairs.
  • If the device fails to charge normally as per the operation manual, please contact the seller or consider a replacement.
  • Never allow children to play with the charger cable.
  • To avoid the risk of fire or electric shock, do not use this device with an extension cord.
  • Using a worn or damaged AC outlet may cause burns or start a fire.
  • Risk of explosion. This equipment has arc or sparking parts that should not be exposed to flammable vapors.
  • Risk of electric shock. Do not remove the cover or attempt to open the enclosure of the charger unit. No user-serviceable parts inside. Refer servicing to qualified service personnel.

CAUTION!

Please Note Before Start Charging

Precautions 1:
  • It is recommended that electrical outlets for your charger should be installed by a licensed and qualified electrician. To avoid serious injury or death; installation must comply with local codes.
  • This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to help reduce the risk of electric shock.
Precautions 2:
  • Ensure the power plug and socket are compatible before initiating the charging process.
  • Do not charge if the socket is damaged, rusty, cracked, or has a loose connection. In case the socket is dirty or wet, please disconnect the power supply first. Wipe the charging plug with a dry and clean cloth to ensure it is dry and free from any debris.
  • Verify that the charging connector, cable, control box, and plug surface are in good condition without any scratches, rust, breaks, or damages.

Setup and Connection

1. Unboxing and Initial Inspection

Upon receiving your Feyree Portable EV Charger, carefully open the packaging and inspect all components. The package typically includes the portable EV charger unit (control box with integrated cable and connectors), a carrying bag, and a user manual.

Video 1: Unboxing the 7KW 1-Phase Portable EV Charger and overview of components.

2. App Installation and Device Pairing

The Feyree Portable EV Charger features smart control via a mobile application. Follow these steps to install the app and pair your device:

  1. Download the "Tuya Smart" or "Smart Life" app from your mobile app store.
  2. Open the app and ensure your phone's Wi-Fi and Bluetooth are enabled.
  3. In the app, select "Add Device". The app will search for nearby devices.
  4. Once "feyree" is discovered, tap "Add".
  5. Enter your Wi-Fi network information (SSID and password) when prompted.
  6. The device will be added successfully. Tap "Done" to complete the pairing process.
Tuya Smart app interface for adding a device

Figure 3: App interface for adding a new device.

Tuya Smart app interface for entering Wi-Fi information

Figure 4: App interface for entering Wi-Fi credentials.

Tuya Smart app interface after successfully adding a device

Figure 5: App confirmation of successful device addition.

Operating Instructions

1. Control Box LCD Display Overview

The control box features an LCD display that shows real-time charging status and allows for manual adjustments.

Detailed view of the charger's control box display showing charging state, voltage, temperature, current, power consumption, and time settings.

Figure 6: Control Box LCD Display Details (Single-Phase)

Single-phase LCD display for the control box

Figure 7: Single-Phase Control Box LCD Display

Three-phase LCD display for the control box

Figure 8: Three-Phase Control Box LCD Display

2. Adjusting Settings via Control Box Buttons

The control box has three buttons (A, D, T) for manual adjustments:

  • Button A (Adjust Current): Click to decrease the charging current. The device cannot adjust the current during charging.
  • Button D (Set Delay Time): Click to enter the delay time setting.
  • Button T (Set Charging Time): Long press for 10 seconds to enter the settings page for charging time.
Control box with buttons for adjusting current, setting delay time, and setting charging time

Figure 9: Control Box Buttons

3. Adjusting Settings via Mobile App

The mobile app provides a convenient interface for controlling your charger:

  • Set Current: Adjust the charging current (e.g., from 32A down to 9A).
  • Set Delay Time: Schedule a delay before charging starts (e.g., 7 hours).
  • Set Charge Time: Set the duration for charging (e.g., 15 hours).
Main control screen of the Feyree app with device status, current, delay time, and charge time settings

Figure 10: App Main Control Screen

4. Charging Steps

  1. Adjust Current: Tap button "A" on the control box or use the app to adjust the current before connecting to the EV. The charging current set shouldn't be higher than the supply current, otherwise there may be a safety hazard.
  2. Plug in the charging connector: Connect the charging plug to your Electric Vehicle (EV). The charger is now ready to start charging.
Illustration of connecting the charging plug to the EV

Figure 11: Connecting the Charger to the EV

5. Ending a Charge Session

There are several ways to end a charging session:

  • Plan A (Automatic Stop): The charger will automatically stop charging when the car is fully charged. You can then directly unplug the charger.
  • Plan B (Manual Stop via Power Switch): Turn off the power switch supplying the charger, then unplug the charger.
  • Plan C (Manual Stop via EV): Stop charging from the electric vehicle itself (usually via a stop charging button or switch in the car). Then unplug the charger plug.
  • Plan D (Manual Stop via App): Click "Stop charging" on the app, and then pull out the charger plug.

WARNING: Do not unplug the charger during active charging unless using Plan A, B, C, or D.

6. Scheduled Charging

Utilize the scheduled charging feature to charge during off-peak hours and save money. You can delay charging from 1 to 15 hours using the app or control box settings.

Diagram illustrating scheduled charging to save money during off-peak hours, with a delay charging option from 1-15 hours.

Figure 12: Scheduled Charging Feature

Maintenance

To ensure the longevity and safe operation of your Feyree Portable EV Charger, follow these maintenance guidelines:

  • Regular Cleaning: Keep the charging cable, connectors, and control box clean and free from dust, dirt, and moisture. Use a dry, clean cloth for wiping.
  • Inspect for Damage: Periodically inspect the entire charging unit for any signs of wear, cracks, fraying, or other damage to the cable, connectors, or control box. Do not use if any damage is found.
  • Proper Storage: When not in use, store the charger in its carrying bag in a dry, cool place, away from direct sunlight and extreme temperatures. Avoid kinking or bending the cable excessively.
  • Avoid Harsh Environments: Do not expose the charger to corrosive substances, extreme temperatures outside its operating range, or severe weather conditions (e.g., heavy rain) unless actively charging and designed for such conditions.
  • No User-Serviceable Parts: The charger unit contains no user-serviceable parts. Do not attempt to open or repair the device yourself. Any unauthorized tampering will void the warranty and may pose a safety risk.

Troubleshooting

If you encounter issues with your Feyree Portable EV Charger, refer to the following table for common problems and their solutions. If the problem persists, contact customer support.

Fault NameReason for FailureRecommendations
Over VoltageAC input voltage is too high (e.g., >264V)
  1. Ask a licensed electrician to measure the input voltage of the charger's power distribution box.
  2. If the actual voltage is over 264V for a short time, wait for the power system to restore itself to the normal voltage range.
  3. If the actual voltage is over 264V for a long time, contact the local power supply department.
  4. If the actual voltage of the electrical system in your home is less than 264V, contact us.
Under VoltageAC input voltage is too low (e.g., <85V)
  1. Ask a licensed electrician to measure the input voltage of the charger's power distribution box.
  2. If the actual voltage is less than 85V for a short time, wait for the power system to restore itself to the normal voltage range.
  3. If the actual voltage is less than 85V for a long time, contact the local power supply department.
  4. If the actual voltage of the electrical system in your home is over 85V, contact us.
Over CurrentAC input current is too high
  1. Cut off the power of the charger's power distribution box right away.
  2. Check the charging plug for foreign objects and the car's on-board charger for abnormalities.
  3. After troubleshooting, reconnect the power supply. If the fault still exists, contact us.
Over TEMPCharger internal temperature greater than 85°C
  1. Check that there is no other heat generating equipment or devices next to the charging station and make sure that the ambient temperature is below 50°C.
  2. If the problem cannot be solved, contact us.
Elec leakageLeakage is greater than specified values (TypeA: AC20mA/30mA, TypeB: AC 30mA+DC 6mA)
  1. Cut off the power of the charger's power distribution box right away.
  2. Check the charging plug for foreign objects and check the car for electrical leakage.
  3. After troubleshooting, reset leakage protector, reconnect the power supply. If the fault still exists, contact us.
Leakage self checkThe sensor for detecting leakage is abnormal
  1. Cut off the power of the charger's power distribution box right away.
  2. Check whether the output cable of the charging station is broken or connected to ground.
  3. After troubleshooting, reconnect the power supply. If the fault still exists, contact us.
PE FaultPoor grounding or incorrect wiring
  1. Cut off the power of the charger's power distribution box right away.
  2. Check if the charging station is grounded properly.
  3. After troubleshooting, reconnect the power supply. If the fault still exists, contact us.
Err:cpCharging plug CC/CP connection abnormality
  1. Check if the wiring of the charging plug is correct.
  2. After troubleshooting, if the fault still exists, contact us.

Safety Protections

The Feyree charger incorporates advanced safety features to ensure secure charging:

  • Temperature Control Chip: Prevents excessive temperature due to prolonged charging.
    • Below 65°C: Automatic start charging.
    • Above 70°C: Automatic current reduction.
    • Above 85°C: Cut off within 0.2 seconds.
  • Master Chip Safety Protection: Similar temperature thresholds for current management and emergency shutdown.
Diagram showing temperature control chip protection, including automatic current reduction above 70°C, cut-off above 85°C, and automatic start charging below 65°C.

Figure 13: Temperature Control Protection

Internal view of the master chip for safety protection, detailing temperature thresholds for current reduction and cut-off.

Figure 14: Master Chip Safety Protection

Specifications

General Product Properties

  • Brand Name: feyree
  • Charger Type: Portable Charger
  • Material: Copper alloy, silver plating
  • Operating Temperature: -30°C to 55°C
  • IP Rating: IP66
  • RCD: TypeB AC30mA + DC6mA
  • Cable Length: 5m
  • Weight: 3kg
  • Dimensions (Control Box): 38cm (Width) x 38cm (Length) x 8cm (Height)
Dimensions of the charging control box (100mm width, 227mm length, 56.5mm thickness)

Figure 15: Control Box Dimensions

Charging Box Specifications (GB/T Standard)

Feature7.6KW (1-Phase)11KW (3-Phase)22KW (3-Phase)
APP ControlYesYesYes
Leakage ProtectionTypeB AC 30mA + DC 6mA
Power Supply SystemSingle PhaseThree PhaseThree Phase
Rated Voltage85V-264V380V±20%380V±20%
Rated Current8-10-13-16-20-25-32A8-10-13-16A8-10-13-16-20-25-32A
Input Frequency50Hz/60Hz
Charger PlugIP66
Charger BoxIP66
Working Temperature-30°C ~ +55°C
Storage Temperature-40°C ~ +80°C
Standby Power<3W
Working Humidity5%~95% non-condensation
Cable Specification3G 6mm² + 1*0.5mm²5G 2.5mm² + 1*0.5mm²5G 6mm² + 1*0.5mm²

Charging Box Specifications (TYPE1 Standard)

FeatureLevel 2 - 7.6KWLevel 2 - 9.6KWLevel 2 - 12KW
APP ControlYesYesYes
Leakage ProtectionTypeA(60Hz)AC 20mA, TypeA (50Hz)AC 30mA
Power Supply SystemLevel 1 and Level 2
Rated Voltage85V-264V
Rated Current8-10-13-16-20-25-32A8-10-13-16-20-25-32-40A8-10-13-16-20-25-32-40-50A
Input Frequency50Hz/60Hz
Charger PlugIP66
Charger BoxIP66
Working Temperature-30°C ~ +55°C
Storage Temperature-40°C ~ +80°C
Standby Power<3W
Working Humidity5%~95% non-condensation
Cable Specification3G 6mm² + 1*0.5mm²3G 8mm² + 2*0.5mm²3G 10mm² + 2*0.5mm²

Charging Box Specifications (TS-NACS Standard)

FeatureLevel 2 - 7.6KWLevel 2 - 9.6KWLevel 2 - 12KW
APP ControlYesYesYes
Leakage ProtectionTypeB AC 30mA + DC 6mA
Power Supply SystemLevel 1 and Level 2
Rated Voltage85V-264V
Rated Current8-10-13-16-20-25-32A8-10-13-16-20-25-32-40A8-10-13-16-20-25-32-40-50A
Input Frequency50Hz/60Hz
Charger PlugIP66
Charger BoxIP66
Working Temperature-30°C ~ +55°C
Storage Temperature-40°C ~ +80°C
Standby Power<3W
Working Humidity5%~95% non-condensation
Cable Specification3G 6mm² + 1*0.5mm²3G 8mm² + 2*0.5mm²3G 10mm² + 2*0.5mm²

User Tips

  • App Connectivity: The charger connects quickly to smart home apps like Tuya Smart or Smart Life. Once connected, it retains settings even after power outages.
  • Current Adjustment: The ability to choose and adjust the charging current is a highly valued feature, allowing users to control charging speed.
  • Quality and Reliability: Users consistently praise the product's quality, sturdiness, and reliable operation.
  • Compatibility: The charger works directly with various EV models without complex setup.

Warranty and Support

Two-Year Warranty

Feyree offers a two-year warranty to customers who purchase original Feyree products.

Lifetime Technical Support

In case of any product-related issues, we encourage you to reach out to us. We can provide pictures and videos for further assistance.

Exclusions

The warranty does not cover:

  • Any product damage resulting from failure to follow the recommended guidelines.
  • Damage caused by unauthorized disassembly of the machine or seeking maintenance from a non-designated service center.
  • Purchased non-original Feyree products.
  • Any modifications or do-it-yourself alterations carried out without guidance from a licensed electrician.

Customer Service Team

E-mail: tina@feyree.com

Additional Resources

A detailed user manual in PDF format is available for download: Feyree Portable EV Charger User Manual (PDF)

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such modifications could void the user's authority to operate the equipment.

The device has been evaluated to meet general RF exposure requirement. To maintain compliance with FCC's RF exposure guidelines, the distance must be at least 20cm between the radiator and your body, and fully supported by the operating and installation configurations of the transmitter and its antenna(s).

© 2023 Feyree. All rights reserved.


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