1. Safety Information
WARNING!
- Avoid immersing the AC charging connection device in water.
- Do not step on, pull, bend, or knot the charging cable.
- Do not insert foreign objects into any part of the Charging vehicle connector.
- Refrain from dropping the control box or placing heavy objects on its surface.
- Do not install or use the charger near flammable, explosive, harsh, or combustible materials, chemicals, or vapors.
- Ensure the operating ambient temperature of the equipment remains within the range of -30°C to +55°C.
- Don't use the charger when you, the vehicle, or the charger is exposed to severe rain.
- Do not use the charger if it is defective, appears cracked, frayed, broken, otherwise damaged, or fails to operate.
- Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication of damage.
- Do not attempt to open, disassemble, repair, tamper with, or modify the charger.
- This product is exclusively designed for electric vehicle charging purposes.
- Avoid using external wires or adapters.
- This product must be well-grounded when used.
- Never insert your fingers into the charging plug.
- The EV charger is not user serviceable. Contact us at tina@feyree.com for any repairs.
- If the device fails to charge normally as per the operation manual, please contact the seller or consider a replacement.
- Never allow children to play with the charger cable.
- To avoid the risk of fire or electric shock, do not use this device with an extension cord.
- Using a worn or damaged AC outlet may cause burns or start a fire.
- Risk of explosion. This equipment has arc or sparking parts that should not be exposed to flammable vapors.
- Risk of electric shock. Do not remove the cover or attempt to open the enclosure of the charger unit. No user-serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION! Please Note Before Start Charging
Precautions 1:
- It is recommended that electrical outlets for your charger should be installed by a licensed and qualified electrician. To avoid serious injury or death; installation must comply with local codes.
- This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to help reduce the risk of electric shock.
Precautions 2:
- Ensure the power plug and socket are compatible before initiating the charging process.
- Do not charge if the socket is damaged, rusty, cracked, or has a loose connection. In case the socket is dirty or wet, please disconnect the power supply first. Wipe the charging plug with a dry and clean cloth to ensure it is dry and free from any debris.
- Verify that the charging connector, cable, control box, and plug surface are in good condition without any scratches, rust, breaks, or damages.
2. Product Overview
The feyree 11KW 16A EV Portable Charger is designed for efficient and safe charging of electric vehicles. It features a Type 2 EVSE connector and a CEE plug, supporting 3-phase charging with adjustable current settings.
The charger offers real-time monitoring and protection features, ensuring a secure charging experience.
3. Setup
3.1 Power Connection
The charger utilizes a CEE Stecker (standard wall plug) for power input. Ensure you have a compatible Schuko outlet (380V±20%) available.
As stated in the safety information, ensure the electrical outlet is properly installed by a qualified electrician and the product is well-grounded.
4. Operating Instructions
4.1 Adjust Current
Before connecting to your vehicle, you can adjust the charging current using button "A" on the control box. The available current settings are 8A, 10A, 13A, and 16A. The charging current set shouldn't be higher than the supply current, otherwise there may be a safety hazard.
4.2 Plug in the Charging Connector
Once the current is set, connect the Type 2 charging plug to your Electric Vehicle (EV) to initiate charging.
4.3 Control Box LCD Display
The LCD display on the control box provides real-time information during charging. This includes:
- Ground Check (PE) status
- Charging Status
- Set Current
- Charging Voltage
- Real-time Temperature
- Charging Current
- Real-time Power
- Power Consumption
- Charging Duration
The display also indicates various error conditions such as Error CP, Under Voltage, Over Voltage, Leakage, Over Current, Over TEMP, PE missing warns, Leakage self check, and Relay self check. Refer to the Troubleshooting section for details on these warnings.
4.4 Ending Charging
There are several ways to end the charging process:
- **Plan A (Automatic Stop):** The charger will automatically stop charging when the car is fully charged. You can then directly unplug the charger.
- **Plan B (Power Switch):** Turn off the main power switch to the charger to end charging, then unplug the charger.
- **Plan C (Vehicle Control):** Stop charging from the electric vehicle itself. Usually, there is a stop charging button or switch in the car. Activate this to stop charging, then unplug the charger plug.
Do not unplug the charger during active charging without first stopping the charging process.
5. Specifications
5.1 General Specifications
| Attribute | Value |
|---|---|
| Brand Name | feyree |
| Charger Type | Portable Charger |
| Cable Length | 5m cable |
| Operating Temperature | -30 ~ +55 °C |
| IP Rating | IP65 (Charger Plug), IP66 (Charger Box) |
| Voltage | 380V |
| Current | 16A (Adjustable: 8A-10A-13A-16A) |
| Power | 11KW |
| Material | copper alloy, silver plating |
| Number of phases | 3 phase |
| Origin | Mainland China |
5.2 Physical Dimensions
- Weight: 3kg (Product), 2.8kg (Package)
- Height: 8cm
- Width: 38cm
- Length: 38cm
5.3 Charging Box Description (TYPE2)
| Parameter | 7kW | 11kW | 22kW |
|---|---|---|---|
| Leakage protection | AC30mA | ||
| Power supply system | Single Phase | Three Phase | |
| Rated voltage | 85V-264V | 380V±20% | |
| Rated current | 8-10-13-16-20-25-32A | 8-10-13-16A | 8-10-13-16-20-25-32A |
| Input Frequency | 50Hz/60Hz | ||
| Charger Plug | IP65 | ||
| Charger Box | IP66 | ||
| Working temperature | -30°C ~ +55°C | ||
| Storage temperature | -40°C ~ +80°C | ||
| Standby power | <3W | ||
| Working humidity | 5%~95% non-condensation | ||
| Cable Specification | 3G 6mm² + 1*0.5mm² | 5G 2.5mm² + 1*0.5mm² | 5G 6mm² + 1*0.5mm² |
5.4 Real-time Monitoring and Protection
6. Maintenance
- Keep the charger clean and dry. Wipe the charging plug with a dry and clean cloth if it becomes dirty or wet.
- Regularly inspect the charging connector, cable, control box, and plug surface for any scratches, rust, breaks, or damages.
- Do not attempt to open, disassemble, repair, tamper with, or modify the charger. There are no user-serviceable parts inside.
- Refer all servicing to qualified service personnel.
7. Troubleshooting
This section outlines common issues and recommended solutions for the 11kW/22kW Control Box.
| Fault Name | Reason for Failure | Recommendations |
|---|---|---|
| Over Voltage | AC input voltage is too high (over 457V) |
|
| Under Voltage | AC input voltage is too low (less than 304V) |
|
| Over Current | AC input current is too high |
|
| Over TEMP | Charger internal temperature greater than 85°C |
|
| Elec leakage | Leakage is greater than TypeA:(60Hz)AC20mA/(50Hz)AC30mA |
|
| Leakage self check | The sensor for detecting leakage is abnormal |
|
| PE Fault | Poor grounding or incorrect wiring |
|
| Err:cp | Charging plug CC/CP connection abnormality |
|
8. User Tips
- **Grounding is Crucial:** Ensure your electrical outlet is properly grounded. The charger may not function correctly or safely without proper grounding.
- **Socket Condition:** Always check that the power socket is clean, dry, and undamaged before plugging in the charger.
- **Display Accuracy (3-Phase to 1-Phase):** If using a 3-phase charger on a single-phase connection, the display might show an incorrect total power (e.g., 10.5kW instead of 3.5kW), but the actual charging time and energy delivered to the car will be correct.
- **Settings Retention:** The device may not retain its current settings (e.g., current limit) when disconnected from power. Always verify settings before starting a new charging session.
- **Cable Length:** The standard cable length is 5 meters.
- **Automatic Start:** The charger is designed to start automatically when plugged in and connected to the EV.
9. Warranty and Support
9.1 Customer Service Team
E-mail: tina@feyree.com
9.2 Warranty
feyree offers a **Two-Year Warranty** to customers who purchase original feyree products.
9.3 Lifetime Technical Support
In case of any product-related issues, we encourage you to reach out to us, providing pictures and videos for further assistance.
9.4 Exclusions
The warranty does not cover:
- Any product damage resulting from failure to follow the recommended guidelines.
- Damage caused by unauthorized disassembly of the machine or seeking maintenance from a non-designated service center.
- Purchased not original feyree products.
- Any modifications or do-it-yourself alterations carried out without guidance from a licensed electrician.
9.5 FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates and uses can radiate radio frequency energy, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. Such modifications could void the user's authority to operate the equipment.
The device has been evaluated to meet general RF exposure requirement. To maintain compliance with FCC's RF exposure guidelines, the distance must be at least 20cm between the radiator and your body, and fully supported by the operating and installation configurations of the transmitter and its antennas.