AISIA Q1 Pro 3D AI Skin Diagnosis Machine

1. Introduction

The AISIA Q1 Pro is a professional 3D AI skin diagnosis machine designed for comprehensive facial and scalp analysis. It utilizes advanced spectral imaging technology and a high-definition industrial camera to detect and analyze various skin problems, providing detailed reports and personalized skincare recommendations. This manual provides essential information for the safe and effective use of your device.

2. Safety Information

This equipment is classified as Class 1, mobile general equipment. Please read and adhere to all safety precautions to prevent injury and ensure proper operation.

2.1 General Safety Precautions

• Only trained and qualified personnel should operate and maintain this equipment.
• Do not open the equipment casing under any circumstances.
• If the equipment malfunctions, do not attempt to repair it yourself. Contact after-sales support immediately.
• Ensure the device is placed on a stable surface. If using a bracket, ensure its casters are locked during operation.
• Do not operate the equipment if the chassis is open.
• When connecting or disconnecting accessories, ensure to twist the spiral fixed lock on the plug clockwise/counterclockwise to completely loosen it.

2.2 Electrical Safety

• Ensure the metal enclosure is well-protected against lightning strikes.
• Do not open the equipment shell during operation or when connected to power. Only an authorized service engineer may do so.
• Always turn off the system power supply before cleaning.
• If the power plug or socket is loose, or the power line insulation is damaged, stop using it immediately to prevent fire or electric shock.
• If the power cord or accessory wire is damaged, it must be replaced with a special component from the manufacturer or maintenance department.

2.3 Environmental Safety

• Do not operate this device outside the specified operating environment limits:
• Operating ambient temperature range: 10 to 40°C
• Relative Humidity (RH): 75%
• Altitude level: -500m to 4600m
• Power supply voltage: 100-240VAC, frequency 50/60 HZ
• Keep the environment clean, avoid shocks, and keep away from corrosive medicine, dust, high temperature, and humid conditions.
• Ensure the installation and use of this instrument is not subject to strong electromagnetic interference from sources like wireless transmitters or mobile phones.

2.4 Handling Safety

• Operate only by professionals or trained personnel to avoid incorrect operation.
• If you feel uncomfortable during use, stop immediately.
• After use, power down and unplug the power cord.
• Do not unplug the instrument during its operation.
• In case of emergency during use, immediately turn off the power supply and unplug the power cord. Contact after-sales personnel.
• When performing maintenance, always remove the power supply input plug first.

3. Setup

3.1 Package Contents

Upon receiving the product, please verify that all accessories are complete according to the packing list below:

3.2 Unpacking

1. Before opening the box, check for any damage to the outer packaging. If damaged, contact the sales outlet or personnel, take photos, and retain evidence. If the instrument is damaged, contact the logistics company immediately to file a claim.
2. After unpacking, verify the contents against the packing list (found on the back of the manual). If any items are missing, contact the instrument seller immediately.

3.3 Installation Steps

1. Open the instrument packing box, remove the instrument, and check for any obvious damage to the shell and accessories. Verify that all accessories are complete against the packing list.
2. Display Support Installation: Clamp the pillar into the base and tighten the screw. Then, fix the support to the display with the screw.
3. Connect the data cable to the host and the display. Insert the power cable into the instrument's power supply input jack, and plug the power cable into a wall outlet or power strip.

3.4 Instrument Diagram

Host Machine Components:

• Power Switch
• USB Data Interface
• USB Power Interface
• Power Cord Socket

Display Screen (15.6/21.5 inch) Components:

• Switch Reset Key
• Power Interface
• HDMI Data Interface
• Network Cable Interface
• USB Data Interface (multiple)

4. Operating Instructions

4.1 Boot and Shutdown

Starting Up: After installation, ensure all external communication cables are correctly connected and the power switch is on. Plug the equipment power plug into a 100-240VAC socket. Press the power switch button to turn on the device.

Shut Down: Turn off the power switch. You can then unplug the power cord.

4.2 Software Operation

1. Connect to Network (WIFI): On the display desktop, find the WIFI icon. Click to open "network and Internet" options, turn on the WIFI switch, and search for the corresponding WIFI network. If a network cable is available, plug it directly into the network cable jack behind the instrument for a smoother connection.
2. Register and Login: Click the "Geely Cat AI skin tester" icon on the display screen to enter the skin measurement system. New users click "Register now," enter required information (store name/name, mobile number/email), obtain a verification code, set and confirm a password, then register and log in. Existing users can log in directly with their mobile number/email and password.
3. Create Archives: After successful login, you will enter the main page. For first-time skin test customers, click "open skin test" or scan a code to create a new file. Alternatively, go to file management to find existing files. Fill in customer details (name, mobile number, gender, age, skin type, nursing needs). Ensure the real age is entered for accurate detection. Click OK to proceed to the photo process.
4. Photograph:
   • Position the customer: Ask the customer to place their chin on the lower tray and forehead on the upper forehead bracket, aligning their nose with the middle line.
   • Preparation: Ensure the customer's face is clean and free of makeup. Remind the customer to close their eyes.
   • Capture: Click "photo" to start. The device will automatically take photos of the front, left, and right sides of the face. You do not need to manually turn the head.
   • Upload: After collection, click "Submit" to upload the picture data to the cloud server for AI intelligent analysis.

5. Image Acquisition: The interface will display 10 facial images (white light, parallel light, cross light, UV light, Wu's light, blue ray, red zone, brown, heat map, black and white) at the bottom for review.
6. Moisture Test: An algorithm analyzes overall skin hydration and predicts water content.
7. Analysis Report: View comprehensive and single-measure skin reports across 16 dimensions (pores, blackheads, wrinkles, collagen fiber, roughness, texture, acne, porphyrin, surface spots, UV spots, spots, sensitivity, red silk, fluorescent agent, heavy metals). The report provides status assessments, knowledge, daily nursing advice, and recommended schemes.
8. Comparative Analysis: Compare images and data from different times and dimensions, and view numerical chart comparisons.
9. 3D Simulation: Click on a problem skin area on the map to view local details in 3D stereo, including skin texture and thermal maps.
10. Skin Prediction: Observe skin aging and color trends. The image can be moved left for skin beautification simulation or right for skin aging simulation, providing a visual impact to encourage skincare.
11. Set Up:
    • Basic Setting: Configure customer file mobile phone number display, check for updates, and network diagnosis.
    • Fraction Control: Adjust skin measurement data for individual customers.
    • Function Management: Hide or display specific dimensions.

5. Maintenance

Maintenance work should only be performed by personnel with after-sales qualification or those familiar with the instrument. Always cut off the power supply and unplug the power cord before maintenance.

5.1 Cleaning

• After each use, wipe the external cover of the instrument with a soft, wet cotton cloth.
• For stubborn dirt, use a non-corrosive cleaner like facial milk. Do not allow detergent to penetrate inside the equipment.
• Pay special attention to cleaning connector heads, display panel edges, and other parts.
• For thorough cleaning, use soft semi-dry cotton balls with 75% alcohol. Avoid organic solvents like acetone.
• Do not disinfect at high temperatures.
• Avoid harmful gases and corrosive liquids. Water is strictly prohibited inside the main engine to prevent insulation reduction and personal injury.

5.2 Storage

• The operating environment should be dry and well-ventilated.
• When not in use, cover the machine with a cloth.
• For continuous storage, power on the instrument for 1-2 hours every 6 months to prevent moisture.
• Store the instrument in a non-corrosive gas and well-ventilated room.

6. Troubleshooting

If the instrument fails, identify the cause based on the fault phenomenon and take appropriate measures. If the cause cannot be found or resolved using the table below, contact your dealer's after-sales maintenance network.

7. Specifications

7.1 Product Properties

7.2 Electrical and Packaging Parameters

• Input: 100~240VAC 50/60 HZ
• Frequency: 50/60 HZ
• Impedance: 50 Ω
• Output power: 0~100W
• Rated current: 1A
• Host Dimensions: 35.5 x 43.5 x 54.5 cm
• Display Screen + Bracket Dimensions: 24 x 22 x 49 cm / 31.8 x 22 x 62.5 cm
• Package Size: 52 x 51 x 60 cm (outer box)
• Product Weight: 28KG
• Package Weight: 32KG

7.3 Transportation and Storage Requirements

• Temperature range: -20~60°C
• Humidity range: 80%
• Altitude level: -500m~13,100m
• The instrument should be stored in a non-corrosive gas and well-ventilated room.
• When not in use for a long time, it should be cleaned and stored. It is recommended to power it on for 1-2 hours annually to prevent moisture.
• During transportation, prevent violent vibration, collision, and falls. Ensure it is protected from rain and moisture.

7.4 Safety Symbols

8. Warranty and Support

8.1 Warranty Information

• The host machine comes with a 1-year warranty. Accessories and gifts have a 90-day warranty.
• Long-term after-sales maintenance service is provided.
• During the warranty period, users receive unified after-sales service and replacement parts.
• A valid warranty certificate must be presented for maintenance. The warranty period is valid from the date of purchase. If the certificate is lost, the warranty period will be calculated from the factory date.
• If the same part or fault reoccurs within 30 days after repair, free maintenance will be provided.
• Repaired and replaced parts during the warranty period belong to the after-sales maintenance network. After the warranty period, they belong to the user.
• Additional services and non-original configuration gifts promised by regional distributors are maintained by the distributor.

8.2 Exclusions from Warranty

• Damage caused by improper handling, use, maintenance, or storage by users.
• Damage due to using a voltage lower than 100V or higher than 240V.
• Damage resulting from failure to use, maintain, or service according to product instructions.
• Disassembly and maintenance by unauthorized personnel.
• Damage caused by using accessories or products not approved by the company, or by non-relevant after-sales service personnel.
• Damage caused by force majeure (e.g., lightning, fire, earthquake, flood).
• Products exceeding the warranty period.
• Model or serial number on the invoice or warranty card does not match the physical goods.

For situations outside the warranty scope, charge-based maintenance will be implemented, covering maintenance costs, parts costs, and door-to-door fees, as per relevant department standards.

8.3 After-sale Service

• Online Technical Guidance is available.
• Instruction manuals and detailed video instructions are provided.
• For any questions during use, contact the seller for consultation.
• If necessary, repair parts will be sent free of charge.

9. User Tips

• Preparation is Key: Always ensure the client's face is clean and free of makeup before a scan for the most accurate results.
• Proper Positioning: Guide the client to correctly place their chin and forehead on the designated supports to ensure optimal image capture.
• Network Stability: A stable internet connection is crucial for seamless data upload and analysis. Check your Wi-Fi signal strength if you experience delays.
• Regular Updates: Keep the software updated to benefit from the latest AI algorithms and features for improved accuracy and functionality.
• Professional Interpretation: While the device provides detailed reports, always combine the AI analysis with professional expertise for comprehensive client consultation and treatment planning.
• Utilize Cloud Storage: Take advantage of the unlimited cloud storage to maintain detailed client records and track progress over time.