PULUMA EB-FM2.0 Folding Electric Bike

1. Introduction and Safety Messages

Please read this instruction manual carefully before setting up and riding your PULUMA EB-FM2.0 eBike. Familiarize yourself with its operation, features, capabilities, and limitations to ensure a long, trouble-free life. Proper care and maintenance, as described herein, are crucial. It is not practical to warn about all hazards; therefore, always use your own good judgment.

For any replacement parts and accessories, use PULUMA eBikes-approved parts, specifically designed for your bicycle and manufactured to meet PULUMA eBikes' demanding standards.

This manual is a permanent part of your bicycle and should remain with it when sold. If you need assistance, please do not hesitate to contact us.

1.1. Important Safety Information

WARNING: To prevent serious injury or death, always adhere to the following safety guidelines:

• Read all safety warnings and instructions thoroughly.
• Always ride within your limits and the limits of your eBike.
• Bicycles are intended for use by persons 16 years old and above.
• Riders must possess the physical coordination, reaction, and mental capabilities to control a bicycle and manage traffic and road conditions.
• Do not ride under the influence of drugs and/or alcohol.
• Consult a doctor before using the device if you have any medical condition that affects your ability to safely perform physical activities, or if you are pregnant, have heart/respiratory/back/joint/orthopedic conditions, high blood pressure, difficulty with physical exercise, or have been instructed to restrict physical activity.
• Keep small parts away from children as they may present a choking hazard.
• Never modify your frame or bicycle in any way (e.g., sanding, drilling, filing, removing parts, installing incompatible components).
• Always use proper lifting techniques to prevent injury, as your eBike may be significantly heavier than a standard bicycle.
• Take responsibility for your safety. If you have questions, contact Puluma eBikes.

1.2. Helmets

• Always wear a helmet. Wearing a helmet properly may reduce the risk of a severe head injury. When riding, always wear a helmet that meets or exceeds the standards of the EU EPAC safety regulations (PPE). Check the manual that comes with your helmet.
• Ensure your helmet fits your head and is properly secured.
• Read your helmet manual to make sure it is adjusted properly according to the fitting instructions provided by the helmet manufacturer.
• A proper-fitting helmet should be comfortable and should neither rock forward/backward nor side to side.

1.3. Pre-Ride Safety Check

• Before each ride, inspect your eBike for damage. Do not ride if damage is found.
• Verify that the front and rear axles are secure.
• Verify that handlebar and seat clamps are closed and tightened to the specified torque.
• Verify that both the handlebar latch and frame latch are secure and fully closed.
• Check the tire pressure of both wheels.
• Pull the brake levers to ensure brakes are working properly and adjust if necessary.
• Never exceed the maximum total weight limit of 150 kg. The front rack can hold a maximum of 15 kg.

1.4. Riding Practices

• Always keep both hands on handlebar grips and brake levers.
• Never use headphones or a cell phone while riding.
• Ride defensively, watching for potential obstacles.
• Look ahead and brake sooner, as eBikes may be faster and heavier than regular bicycles.
• Stop pedaling before approaching corners.

1.5. Riding in Wet Conditions

• Use caution; braking distance increases and tires may slip.
• The eBike can withstand light rain and small splashes (IPX6 rated), but is not designed for inclement weather, heavy showers, or submersion. Water damage is not covered by warranty.

1.6. Riding at Night

• Exercise increased caution due to decreased visibility.
• Turn front headlight and rear taillight ON and adjust for clear visibility.
• Check front, rear, and wheel reflectors.
• Wear reflective clothing and consider additional flashing lights.

1.7. Disclaimer

Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.

2. Product Overview

The PULUMA EB-FM2.0 is a folding electric bike designed for versatile use. Below is a diagram illustrating its main components.

2.1. Key Components

• Saddle / Seat: For rider comfort.
• Seat Post Clamp: Secures the seat post at the desired height.
• Rear Rack: For carrying cargo.
• Tail Light: Rear illumination for safety.
• Fender: Protects from splashes.
• Fender Stay: Supports the fender.
• Hub Motor: Provides electric assistance.
• Tire: 20x4.0 inch all-terrain tires.
• Rear Derailleur: Manages gear changes.
• Kick Stand: For parking the bike.
• LCD Display: Shows real-time data, battery, speed, and range.
• Battery: Removable 48V 15Ah Lithium battery.
• Shifter: For changing gears (7-speed).
• Brake Lever: Controls the hydraulic disc brakes.
• Quick Plugs: Electrical connectors.
• Front Mount Holes: For accessories.
• Head Light: Front illumination for safety.
• Suspension Fork: Front suspension for comfort.
• Crank Arm: Connects pedals to the chainring.
• Chain / Chainring: Drivetrain components.
• Pedal: Footrests for propulsion.
• Brake Pad: Part of the disc brake system.
• Front Hub: Center of the front wheel.
• Disc Rotor: Part of the disc brake system.

3. Setting Up Your PULUMA eBike

Your bicycle comes partially assembled. These instructions will guide you through the final setup steps. For more detailed information, refer to the full user manual PDF or contact Puluma eBikes.

NOTE: After assembly and initial adjustments, it is highly recommended to seek professional help from a reputable and certified bicycle mechanic to check your bicycle before your first ride.

Before removing packaging, ensure all items are present: Puluma eBike, eBike Charger, Manufacturer Manuals, and Battery Keys.

3.1. Assembly Steps

1. Install Folding Stem: Insert the folding stem into the frame's head tube.
2. Secure Folding Stem: Open the folding stem latch and use the designated tool to tighten the screws inside the folding stem to secure it. Check the stability of the connection between the frame and the folding stem.
3. Adjust Handlebar: Use the designated tool to loosen the screws. Secure the handlebar in the latch, rotate it to the desired angle, then tighten the screws. Check the stability of the connection.
4. Install Headlight and Front Fender: Use the designated tool to tighten the screws for the headlight and front fender. Secure them onto the front fork. Check the stability of the connection.
5. Secure Front Fork Fender: Tighten the screws on the front fork to secure the fender.
6. Install Front Wheel: Remove the shipping axle. Secure the front wheel in position, ensuring the disc brake and brake are on the same side. Tighten the screws and check stability.
7. Install Pedals: Distinguish left/right pedals according to markings. Use tools to tighten and fix each pedal. Check connection stability.
8. Adjust Seat Post: Open the seat post clamp handle, insert the seat post into the seat tube, adjust to appropriate saddle height, then close and secure the clamp handle.
9. Secure Rear Rack: Tighten the four screws (two on each side) for the rear rack using the specified tool. Check stability.
10. Secure Taillight: Tighten the taillight using the specified tool. Check stability of the connection between the taillight and rear rack. Use zip ties to secure the taillight's wire to the rear rack.
11. Final Handlebar Alignment: Check that the handlebar is perpendicular to the riding direction. If not, open the folding stem fixing screws and adjust the handlebar direction accordingly.

Serial Number: The serial number is located on the head tube of the bicycle. Please record it for warranty requests or in case of theft.

4. Operating Instructions

4.1. How to Start and End Your Ride

1. Insert Key: Insert the key and turn counterclockwise to the ON position. The key will be parallel with the frame and cannot be removed from the battery pack in this position.
2. Power On Display: Hold down the power button (usually on the left handlebar) until the LCD display comes on.
3. Select PAS Level: Select a Pedal Assist (PAS) level using the plus (+) and minus (-) buttons. PAS 0 provides no motor assist, while PAS 5 is the highest level of assist.
4. Turn Off Display: When the bicycle is at a complete stop, press and hold the power button to turn the display OFF. This prevents the motor from activating until the display is turned ON again.

CAUTION: Exercise extreme caution when using the twist throttle. When at a complete stop with the bicycle power ON, be careful not to twist the throttle, or the bicycle could accelerate and cause you to crash.

Do not engage Walking Mode when riding or sitting on your eBike. Holding the minus (-) button will engage the motor up to a walking speed.

4.2. LCD Display Controls

The LCD display provides real-time data and allows control over various eBike functions. Below is a table summarizing the operations.

NOTE: Unable to enter the Display Settings System when the eBike is moving.

WARNING: To prevent serious injury or death, DO NOT change settings not listed in the table. Changing unlisted settings may cause your bike to stop working properly. If default settings are needed, contact Puluma eBikes. Do not ride until default settings are restored.

Do not tamper with your bicycle. Tampering (removing/replacing original equipment or modifying design/operation) can impair handling, stability, and safety, void warranty, and render your bicycle non-compliant with laws. Puluma eBikes is not responsible for damages due to tampering.

To change display settings, hold the plus (+) and the minus (-) buttons simultaneously to enter the Settings Menu. Press the 'i' button to toggle between settings. Use plus (+) and minus (-) buttons to adjust values. Only change settings P01-P20 as listed in the manual.

5. Battery Safety and Charging

The PULUMA EB-FM2.0 is equipped with a removable 48V 15Ah Lithium battery. Proper handling and charging are crucial for safety and longevity.

5.1. Charging the Battery

WARNING: Fire and explosion hazards. Never leave your battery unattended while charging to prevent serious injury or death. You should fully charge the battery before your first ride.

• The battery can be charged either by removing it from the bike or while it is installed.
• If charging while installed, remove the dust plug from the frame and insert the charging connector.
• If charging removed, directly insert the charging connector into the battery's charging port.
• The charger's indicator light is red while charging and turns green when fully charged. It is also red when not charging.
• Do not leave your battery unattended while charging.
• Do not connect the battery pack to the charger until it has reached an allowable charging temperature.
• Only use the charger provided by Puluma eBikes.
• Charge indoors in dry spaces, within 10°F of room temperature.
• Ensure no flammable items, dirt, or debris are nearby.
• The charger automatically stops charging when full.
• Avoid leaving the charger plugged in when the battery is fully charged.
• Do not charge if the battery is damaged, excessively hot, leaking, smells, or discolored.
• Charging typically takes 7-8 hours if the battery is mostly empty.
• Store the battery indoors in a dry space, away from heat or flame, and out of direct sunlight.
• The charger may get hot (>165°F) when charging; use caution.
• Only charge Puluma eBikes-approved lithium-ion battery packs. Battery pack voltage must match charger voltage.
• Do not expose the charger to rain or wet conditions.
• Keep the battery charger clean.
• Always check the charger, cable, and plug for damage before use.
• Do not operate the charger on easily ignited surfaces or in flammable environments.
• Take care if you touch the charger while it is charging, as it can get very hot.
• If the battery gives off fumes, ventilate the area and seek medical attention.
• Note the household voltage; it must correspond to the charger nameplate.

To Charge: Plug the charger cable into the port on the side of the battery pack. Plug the charger power cable into an electrical mains wall socket. The charging process is only possible when the battery temperature is within the permitted range. PAS is deactivated during charging. After charging, disconnect the cable from the battery port and the power cord from the wall socket. If charging in the frame, carefully insert the plug to prevent dirt or water entry.

5.2. Battery Safety Guidelines

The safety of our customers and products is paramount. Our eBike batteries are lithium-ion, developed with the latest technology, and comply with relevant safety standards. Handle with care to prevent property damage or serious injury.

• Do not open the battery, even for repairs. Risk of fire due to short circuit.
• The battery is protected against deep discharge, overloading, overheating, and short-circuiting by Electronic Cell Protection (ECP).
• Only use original Puluma eBike batteries. Using other batteries can lead to injuries and fire hazards.
• Do not leave your battery unattended while charging.
• When removing the battery, unplug the rubber stopper on the charging point.
• Remove the battery from the bicycle when not in use and store in a secure location to prevent unauthorized use.
• Do not submerge the battery in liquid.
• Do not touch the terminals.
• Turn the display OFF when not in use and before removing the battery pack.
• Battery leakage may occur under extreme usage or temperature conditions. Avoid contact with skin and eyes. If contact occurs, wash with soap and water. If liquid contacts eyes, flush with water for 15 minutes and seek medical attention.
• Batteries must not be subjected to mechanical shock.
• The battery may give off fumes if damaged or used incorrectly; ensure ventilation and seek medical attention if adverse effects occur.
• Keep the battery away from children.
• Always turn the display OFF before removing the battery pack.
• Always remove the key from the battery pack after each use to prevent unauthorized use and removal.

5.3. Storing the Battery

• For long-term storage (weeks or months), remove the battery from the eBike and store it at about 60% charge (indicated by the Energy Bar on the display).
• Check the battery charge level every 2-3 months and recharge to 60% if necessary.
• Storing at no charge for extended periods can damage the battery and reduce capacity.
• For optimum service life, charge the battery to 100% a few hours before you plan to ride.
• DO NOT charge the battery unattended or leave it connected to the charger overnight.
• Store the battery in a dry, well-ventilated place, protected from moisture and water.
• Ensure the storage location has a smoke alarm, is away from combustible/flammable objects, and heat sources.
• Store at temperatures between 50°F and 68°F (10°C and 20°C). Never store below 14°F (-10°C) or above 140°F (60°C).
• Leaving the battery installed on the bicycle for long-term storage is not recommended.

6. Specifications

The following table details the technical specifications of the PULUMA EB-FM2.0 Folding Electric Bike.

Note on Motor Wattage: The manual specifies a 250W motor. Some product descriptions might mention 500W. Please refer to local regulations regarding motor wattage for e-bikes.

7. Maintenance

Regular maintenance is essential for the longevity and safe operation of your PULUMA EB-FM2.0 eBike. It is recommended to have your bicycle maintained at regular intervals by a local bicycle shop.

WARNING: NEVER open any of the components, including the battery, display, motor, or PAS sensor. Service should only be performed by a bicycle repair shop. Always remove the battery pack before performing any bicycle inspection, maintenance, or repair.

If you suspect something is loose, do not ride. All nuts, bolts, and screws require proper tightening. Incorrect tightening can lead to component failure, loss of control, and crashes. Take your bicycle to a bicycle repair shop for service.

Do not paint any components as it may cause premature failure. Do not submerge your eBike or its components in water or use a pressure washer to clean it.

Always observe operating and storage temperatures. Protect motor, display, and battery pack from extreme temperatures (e.g., intense sunlight without adequate ventilation). Have your eBike serviced at least once a year.

7.1. Maintenance Schedule

7.2. Tightening Torque Specifications

Ensure all fasteners are tightened to the correct torque values to prevent loosening or damage.

8. Troubleshooting

This section provides solutions for common issues you might encounter with your PULUMA EB-FM2.0 eBike. If the problem persists, please contact customer support.

8.1. Common Solutions

8.2. Error Codes

The eBike continuously monitors its components. If a fault is detected, an error code will appear on the display.

To restore factory default parameter settings: Enter the main setting interface (speed at 0), press and hold D and + simultaneously for 2s. Toggle to dEF-Y using +/-. Press 'i' to confirm. The display will show dEF-0 and then restore settings.

9. User Tips

• Assembly: Many users find the assembly process straightforward due to the bike arriving mostly pre-assembled. Follow the steps in Section 3 carefully.
• Motor Wattage: While the manual specifies a 250W motor, some product descriptions may indicate 500W. Always verify the motor wattage with local regulations and seller information if this is a concern for your specific use case or legal requirements.
• Speed Unlock: The manual specifies a maximum speed of 25 KM/h. Information on unlocking higher speeds is not provided in this manual and may void your warranty or violate local regulations. Always comply with applicable laws regarding e-bike speed limits.
• Warranty: The standard warranty period for the eBike is one year from the date of purchase. Refer to Section 10 for full warranty details.

10. Warranty and Support

PULUMA eBikes provides a legal warranty for the EB-FM2.0 Folding Electric Bike. For detailed terms and conditions, please refer to the information below or the full user manual PDF.

10.1. Legal Warranty

• Warranty Period: PULUMA eBikes warrants to the original registered purchaser that the eBike shall be free from defects in material and workmanship for a period of one year from the date of purchase.
• Non-Transferable: This warranty is non-transferable and only applies to the original owner.
• Exclusions: Damage caused by failing to follow instructions, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of non-original parts, operator error, water damage, extreme riding, stunt riding, or improper maintenance is not covered.
• Covered Parts: Frame, forks, stem, handlebars, headset, seat post, saddle, brakes (excluding pads), lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, display (excluding water damage), kickstand, reflectors, and hardware.
• Battery Warranty: Does not include damage from power surges, use of 3rd party charger, improper maintenance, misuse, normal wear, or water damage (including rust).
• Wear Items: Chain, tires, wheels, rims, tubes, battery handle, brake rotors, brake pads, cables and housings, grips, and spokes are considered wear items and are not covered under warranty. These are the rider's responsibility to replace and maintain.
• Unauthorized Alterations: Any unauthorized alterations or repairs are not covered and may void this warranty.
• Shipping Damage: Shipping damage must be reported to Puluma eBikes within 14 days of shipment arrival.
• Replacement Parts: Will not be sent until photographic evidence is provided. Additional documentation (e.g., video) may be requested.
• Warranty Fulfillment: Most warranty parts are fulfilled within 1-10 business days. Warranty parts are not expedited.
• Performance Disclaimer: Listed ranges and top speeds are estimates. Actual performance varies with rider weight, cargo, rider/cargo shape, terrain, tire pressure, brake adjustment, throttle vs PAS usage, pedal power, battery charge level, ambient temperature, and wind conditions.

10.2. Liability Disclaimer

Riding any bicycle involves inherent risks. It is the rider's sole responsibility to be properly educated and prepared to ride safely. PULUMA eBikes strongly recommends that all customers have a certified and reputable bicycle mechanic complete a full inspection of each component upon arrival to ensure safe operation. PULUMA eBikes makes no claims or guarantees that components will be properly secured and adjusted upon arrival. Fully inspect your bicycle before every ride.

10.3. Contact and Further Information

For any assistance, questions, or to report issues, please contact PULUMA eBikes customer support at service@pulumaebike.com.

You can also visit www.pulumaebike.com to download the latest user manuals and find more information.

A PDF version of this user manual is available for download: PULUMA EB-FM2.0 User Manual (PDF).