PULUMA EB-FM2.0 Folding Electric Bicycle Instruction Manual

1. Introduction

Please read this instruction manual carefully before setting up your eBike and riding. You should be familiar with the operation of your eBike, its features, capabilities, and limitations. To ensure a long, trouble-free life for your PULUMA eBike, provide it with the proper care and maintenance as described in this manual. Of course, it is not practical or possible to warn you about all of the hazards associated with operating or maintaining your PULUMA eBike. For this, you must use your own good judgment.

For any replacement parts and accessories, please use PULUMA eBikes-approved parts, as they have been specially designed for your bicycle and manufactured to meet PULUMA eBikes' demanding standards.

This manual should be considered a permanent part of your bicycle and should remain with the bicycle when it is sold. Please contact us if you need any assistance; please do not hesitate to reach out to us.

2. Safety Messages

Like any sport, bicycling involves the risk of injury and damage. By choosing to ride a bicycle, you assume the responsibility of that risk; you need to know and practice the rules of safe and responsible riding as well as proper use and maintenance. Proper use and maintenance of your bicycle reduces the risk of injury.

Read Manual Before Riding

Please read the manual before you take the ride on your new eBike and keep it for reference. This Owner's Manual contains important safety, performance, and service information.

Rider's Responsibility Regarding Regulations

It is the rider's responsibility to obey the regulations that apply to your eBike. The regulations covering the use of your eBike vary by state and even municipality in certain locations. You must comply with the local regulations related to the minimum age of the rider, driver's license, insurance, license plate, traffic, maximum speed regulations, and any other regulations. These regulations may change at any time.

Intended Use

The intended use of your eBike is to be ridden by one rider at an appropriate time and place for general transportation or recreational use. Any other use is prohibited and may result in SERIOUS INJURY or DEATH. Your bicycle is NOT INTENDED for off-road or mountain bicycle use or any kind of jumping. Some of these bicycles have suspension features, but these features are designed only to add comfort, not off-road capabilities. Riders should be proficient cyclists (ages 16+), riding on paved surfaces where the tires are always on the ground, on roadways, or dedicated bicycle-only lanes where permitted by law (not on pedestrian-use shared lanes or sidewalks). Your bicycle should not be used to tow another bicycle. For trailer towing, consult this Owner's Manual and the trailer owner's manual for towing instructions and towing compatibility.

General Safety Guidelines

• Always keep both hands on the handlebar grips and the brake levers so they are within reach while riding.
• Never use headphones or a cell phone to talk or text when riding.
• Always ride defensively. Watch out for potential obstacles that could force you to swerve suddenly or lose control. Braking while steering may reduce your ability to control your bicycle.
• Look ahead and brake sooner. You may be moving faster on your eBike, and it may be heavier, compared to a bicycle, which means you may need to react and brake sooner when riding. Other road users may not expect you to be traveling at higher speeds. Riding faster may increase your risk of a crash.
• Stop pedaling well before approaching corners to avoid entering a corner too quickly. You should also pay particular attention to terrain conditions as you may approach obstacles faster than expected.

Riding in Wet Conditions

• Use caution when riding in wet conditions as it will take longer to brake and to stop. Your tires may slip when turning. The risk of a crash is dramatically increased in wet conditions.
• Your electric bicycle can withstand light rain and small splashes, but it is not designed to be subjected to inclement weather, extremely heavy showers, or submersion in water. The electric bike's components have an IP rating of 65. Damage caused by water damage will not be covered by the warranty.

Riding at Night

• Riding at night comes with more risks than riding during the day due to decreased visibility; riders are encouraged to exercise increased caution in nighttime conditions.
• Turn lights ON for safety. For increased visibility, ensure that the front headlight and rear taillight are turned ON and adjusted so that other people on the road can see them clearly. Also check your front, rear, and wheel reflectors.
• Riders should wear reflective clothing at night. You may want to attach additional flashing lights to your clothing or helmet.

3. Assembly and Initial Setup

Note Before Assembly

Your bicycle comes fully assembled. These instructions are intended to assist you in setting up and getting familiar with your new bicycle.

WARNING: After you make your first adjustments and inspect your bicycle, we recommend seeking professional help from a reputable and certified bicycle mechanic to check your bicycle before your first ride.

Before removing the packaging material from your bicycle, remove all items from the box and make sure you have the following: Puluma eBike, eBike Charger, Manuals, Manufacturer Manuals, Battery Keys. If anything is missing or is damaged, contact Puluma eBikes immediately for assistance.

Serial Number

Please record your bicycle's serial number in the space below. The serial number is located on the head tube of your bicycle as shown in the diagram. You may be asked for your bicycle's serial number as part of a warranty request. You may also be asked to provide this number to law enforcement if your bicycle is stolen.

Serial Number: _________________________

Setting Up Your Puluma eBike

NOTE: This manual is not intended to be an extensive reference book about service, maintenance, and/or repairs. You can find more information on our website: Puluma bike.com

1. Insert the folding stem: Insert the folding stem into the frame's head tube.
2. Secure the folding stem: Open the folding stem and, using the designated tool, tighten the screws inside the folding stem to secure it. Check the stability of the connection between the frame and the folding stem.
3. Adjust the handlebar: Use the designated tool to loosen the screws as shown in the diagram. Secure the handlebar in the latch, rotate it to the desired angle, then tighten the screws. Check the stability of the connection between the handlebar and the folding stem.
4. Attach headlight and front fender: Use the designated tool to tighten the screws for the headlight and front fender as shown. Secure them onto the front fork, and check the stability of the connection between the front light and fender with the front fork.
5. Secure fender and front fork: Use the designated tool to tighten the screws shown in the picture, secure it on the front fork, and check the stability of the connection between the fender and the front fork.
6. Install front wheel: Using the designated tool, remove the Shipping Axle, and secure the front wheel in the position shown in the diagram. Ensure that the disc brake and brake are on the same side. Use the specified tool to tighten the screws as shown in the diagram and check the stability of the connection between the front wheel and the front fork.
7. Install pedals: First, distinguish the installation position of the left/right pedal according to the marked position in the picture, use the designated tools to tighten and fix the left/right pedal in the corresponding position, and check the stability of the connection between the pedal and the frame.
8. Adjust seat post: Open the seat post clamp handle, insert the seat post into the seat tube, adjust it to the appropriate saddle height, close the seat post clamp handle, and secure the seat post.
9. Install rear rack: Tighten the screws shown in the diagram (four in total, two on each side) using the specified tool, and check the stability of the connection between the rear rack and the frame.
10. Install taillight: Use the specified tool to tighten the taillight, check the stability of the connection between the taillight and the rear rack, and use zip ties to secure the taillight's wire to the rear rack.
11. Final handlebar adjustment: Finally, check that the handlebar is perpendicular to the direction of riding. If there is any deviation, open the folding stem fixing screws and adjust the handlebar direction accordingly.

4. Operation

Product Overview Diagram

LCD Display Controls

The LCD display provides real-time information and allows control over various eBike functions.

Display Operations

NOTE: Unable to enter the Display Settings System when the ebike is moving.

To prevent serious injury or death, DO NOT change settings excluded from the table. Changing settings not listed in the following table may cause your bike to stop working properly. If you need the default setting values of settings not listed, contact puluma eBikes. DO NOT ride your bicycle until the default settings have been restored.

To change display settings, hold the plus (+) and the minus (-) buttons simultaneously to enter into the Settings Menu. Press the 'i' button to toggle between each numbered setting. To adjust the value of each setting, click the plus (+) and the minus (-) buttons as needed. There are 20 settings (P01-P20). You should only change the settings listed below:

Restore Factory Default Parameter Settings

dEF is the restore factory default parameter settings, dEF-Y is to restore default settings, and dEF-N is not to restore. Enter into the main setting interface and keep the speed at 0, press and hold power and plus simultaneously for 2s to enter the restore factory default setting interface. Pressing plus/minus to toggle to dEF-Y. Then after pressing 'i' to confirm, the display will show dEF-0 for a few seconds and then automatically start to restore the factory default settings.

Things To Know Before The Ride

Things To Check

• Check your eBike to ensure the front axle, the rear axle, the handlebars, and the seat are secure.
• Check that both the handlebar latch and frame latch are fully closed and locked.
• Check the tire pressure of both wheels.
• Pull the brake levers to make sure your brakes are working properly and adjust them if necessary.

The total weight limit is 150KG, and the front shelf load does not exceed 15KG. When the rider weighs 100KG, the rear shelf load is 35KG. Only carry the cargo you need. More weight will drain the battery faster and affect how the bike handles. Ensure all components are properly secured. Make sure your battery is fully charged. Please secure your helmet.

Safety Tips

The acceleration of your eBike might be faster than anticipated and may feel unadaptable at first. Before your ride, please use the lowest level of pedal assist (PAS 1) and become familiar with the operation of your Aipas eBike by practicing starting, stopping, cornering, and navigating obstacles in a safe environment away from other bicycles, pedestrians, and/or vehicles. You should also pay particular attention to terrain conditions as you may approach obstacles faster than expected.

The Pedal Assist may be activated as soon as you step onto the pedals and the bicycle is in motion. ALWAYS be seated on the bicycle and engage at least one brake before starting to pedal. DO NOT place one foot on a pedal then throw your other leg over the bicycle or your eBike could accelerate unexpectedly.

How To Start And End Your Ride

1. Insert key: Insert key and turn counterclockwise to the ON position. The key will be parallel with the frame and you will not be able to remove the key from the battery pack.
2. Turn on display: Hold down the button located on the left handlebar until the display comes on.
3. Select PAS level: Select a Pedal Assist (PAS) level using the plus (+) and minus (-) buttons. PAS 0 provides no motor assist. PAS 1 is the lowest level of assist and PAS 5 is the highest level of assist.
4. Turn off display: When the bicycle is at a complete stop, press and hold the button to turn the display OFF. This ensures the motor will not activate until the display is turned ON again and you are ready to ride.

Note: Exercise extreme caution when using the twist throttle. When at a complete stop with the bicycle power ON, be careful not to twist the throttle, or the bicycle could accelerate and cause you to crash.

Do not engage in Walking Mode when riding or sitting on your Aipas eBike. Holding the minus (-) button will engage the motor up to a walking speed.

5. Battery Management

Charge The Battery

WARNING!

1. The battery can be charged either by removing it from the bike or while it is installed on the bike.
2. When charging the battery without removing it, first remove the dust plug located on the frame, then insert the charging connector into the charging port.
3. When charging the battery after removing it, directly insert the charging connector into the battery's charging port.
4. Typically, the charger's indicator light shows red while charging, green when fully charged, and also red when not charging.

You should fully charge the battery before your first ride.

Fire and explosion hazards. Never leave your battery unattended while charging to prevent serious injury or death.

Battery Safety

Battery pack refers to all original Puluma eBikes battery packs. The safety of both our customers and our products is important to us. Our eBike batteries are lithium-ion batteries, developed and manufactured with the latest technology. We comply with or exceed the requirements of all relevant safety standards. When charged, these lithium-ion batteries contain a high level of energy. If a fault occurs (which may not be detectable from the outside), in very rare cases and under unfavorable conditions, lithium-ion batteries can catch fire. Take care when using and charging your battery. Failure to follow the guidelines below could damage property and/or serious injury. Contact Puluma eBikes immediately if you have any questions regarding battery safety.

• Your Puluma eBike battery must not be opened, even for repairs. There is a risk your eBike battery could catch fire, e.g., due to a short circuit.
• The battery is protected against deep discharge, overloading, overheating, and short-circuiting by Electronic Cell Protection (ECP). In the event of a fault, a protective circuit switches the battery pack off automatically.
• Only use original Puluma eBike batteries for your eBike. Using other batteries can lead to injuries and pose a fire hazard. Puluma eBikes accepts no liability or warranty claims if other batteries are used.

To prevent serious injury or death:

• Do not leave your battery unattended while charging.
• When removing the battery, unplug the rubber stopper on the charging point.
• Please remove the battery from the bicycle when not in use and store in a secure location to prevent unauthorized use.
• Please do not submerge the battery in liquid of any kind.
• Do not touch the terminals on your battery.
• Turn the display OFF when not in use and before removing the battery pack.
• Battery leakage may occur under extreme usage or temperature conditions. Avoid contact with skin and eyes. Battery liquid is caustic and could cause chemical burns. If battery liquid comes in contact with the skin, wash quickly with soap and water. If the liquid contacts your eyes, immediately flush eyes with water for a minimum of 15 minutes and seek medical attention. The battery pack should not be excessively difficult to insert or remove. Do not force the battery pack in or out of the bike frame.
• Only charge the battery using the original Puluma eBikes chargers.
• Use the battery only in conjunction with your Puluma eBike.
• Keep the battery away from children.
• Always turn the display OFF before removing the battery pack.
• Always remove the key from the battery pack after each use. This prevents both unauthorized use of the powered features of your Puluma eBike and removal of the battery by unauthorized persons when your Puluma eBike is not in use. Failure to secure your bicycle from unauthorized use can result in death or serious injury to others.

Charge Safety

Locate the charge port on the side of the battery. You can charge the battery from this port while the battery is in or out of the bicycle.

• Do not leave your battery unattended while charging.
• Do not connect the battery pack to the charger until it has reached an allowable charging temperature.
• Do not charge the battery with chargers other than the charger provided by Puluma eBikes.
• Only charge the battery indoors and in dry spaces that are not excessively hot or cold (within 10°F of room temperature).
• Ensure there are no flammable items, dirt, or debris nearby when using the charger.
• The charger will automatically stop charging once the battery reaches its full capacity.
• The light on the charger will be red when the battery is charging and will turn green when charging has finished.
• Avoid leaving the charger plugged in when the battery is fully charged.
• Do not charge the battery if you notice the battery is damaged, excessively hot, leaking, smells, or is discolored.
• Charging the battery should take approximately 4-6 hours if the battery is mostly empty.
• Store the battery indoors in a dry space, away from heat or flame sources, and out of direct sunlight.
• The charger may get hot (>165°F) when charging. Use caution and avoid touching the body of the charger.
• To reduce the risk of injury, charge only the batteries of your Puluma eBike. Other types of batteries may burst, causing personal injury and damage.
• Only charge Puluma eBikes-approved lithium-ion battery packs. The battery pack voltage must match the battery pack charging voltage of the charger. Otherwise, there is the risk of fire and explosion.
• Only use the original Puluma eBikes battery charger supplied with your eBike or one approved for your eBike by the manufacturer and purchased from a trusted source. Bypassing the battery charger or the use of a non-approved or counterfeit battery charger can lead to death or serious injury.
• Do not expose the charger to rain or wet conditions. If water enters a charger, there is a risk of electric shock.
• Keep the battery charger clean. Contamination can lead to the risk of an electric shock. Clean only with the use of a damp cloth (mild soap/water).
• Always check the charger, cable, and plug before use. Stop using the charger if you find any damage. Do not open the charger. Damaged chargers, cables, and plugs increase the risk of electric shock.
• Do not operate the charger on easily ignited surfaces (e.g., paper, textiles) or in flammable environments. The charger may heat up and cause a fire.
• Take care if you touch the charger while it is charging. The charger can get very hot, especially when the ambient temperature is high.
• If the battery gives off fumes due to damage or incorrect use, ventilate the area and seek medical attention if needed. These fumes can irritate the respiratory tract.
• Batteries must not be subjected to mechanical shock. There is a risk of damage to the battery pack.
• Keep the battery charger away from children.
• Persons who cannot safely operate the charger due to physical, sensory, or mental limitations, or due to lack of experience or knowledge, should only use it under supervision or after instruction by a responsible person to avoid operating errors and injuries.
• Note the household voltage! The voltage of the power supply must correspond to the specifications given on the battery charger nameplate.

To Charge:

Plug the cable from the charger into the port on the side of the battery pack. Plug the charger power cable into an electrical mains wall socket. Use only the supplied input connection: standard AC power cord when connecting to the household electrical supply.

Note: The charging process is only possible when the temperature of your Puluma eBike battery is within the permitted charging temperature range. Note: PAS is deactivated during the charging process.

After charging is complete and the light on the charger is green, disconnect the cable from the battery port and the power cord from the wall socket. If you have charged the battery in the bicycle frame, carefully insert the plug after charging, so that no dirt or water can enter the battery port.

Storing The Battery

Note of storing

When the battery pack will not be used for weeks or months, remove it from the eBike and store the battery pack at about 60% charge as indicated by the Energy Bar on the display. At about 60% charge, the battery will degrade less, compared to higher charge levels. Every 2-3 months check the battery charge level and recharge to 60%, if necessary.

Note: If the battery is stored at no charge for an extended period of time, it may be damaged despite the low self-discharge and may reduce the battery capacity.

For optimum service life for your battery pack, charge the battery pack to 100% a few hours before you plan to ride. For example, if you ride the bicycle and the charge level falls to 50% but you plan to use the bicycle again in a few days, wait until the day before you plan to use it again to charge it to 100%.

DO NOT charge the battery unattended or leave the battery connected to the charger overnight.

Leaving the battery permanently connected to the charger is not recommended. As the battery pack ages, capacity will diminish and the battery pack will eventually need to be replaced. A significantly reduced operating period after charging indicates that the battery pack is worn out and must be replaced. You may replace it yourself by purchasing a replacement battery pack from Puluma eBikes.

Storage Conditions

If possible, store the battery pack in a dry, well-ventilated place. Protect it from moisture and water. Always store your Puluma eBike battery pack in a location that:

• The battery is in a room with a smoke alarm;
• The battery is away from combustible or easily flammable objects;
• The battery is away from heat sources.

For an optimum service life, store your Puluma eBike battery at temperatures between 50° F and 68° F. Never store it at temperatures below 14° F or above 140° F. Make sure the maximum storage temperature is not exceeded. Do not leave the battery in your car during the summer, for example, and store it away from direct sunlight.

NOTE: Leaving the battery installed on the bicycle for long-term storage is not recommended.

6. Specifications

7. Maintenance

Note: Our warranty does not include any maintenance fees.

You should have your bicycle maintained at regular service intervals at your local bicycle shop. NEVER open any of the components, including the battery, display, motor, or PAS sensor. Service should only be performed by a bicycle repair shop. Always remove the battery pack before performing any bicycle inspection, maintenance, or repair.

If you suspect that something is loose, do not ride your bicycle. All nuts, bolts, and screws require the proper tightening force. Too little force and the fastener may not hold securely. Too much force and the fastener can strip threads, stretch, deform, or break. Either way, incorrect tightening force can result in component failure, which can cause you to lose control and crash. Take your bicycle to a bicycle repair shop for service.

Do not paint any components of your Puluma eBike as they may cause premature failure of the component. Do not submerge your Puluma eBike or its components in water; use a pressure washer to clean it.

Always observe the operating and storage temperatures of your Puluma eBike and its components. Protect motor, display, and battery pack against extreme temperatures (e.g. from intense sunlight without adequate ventilation). Extreme temperatures can damage components (especially the battery pack). Please have your Puluma eBike serviced at least once a year.

Tightening Torque Specifications

Maintenance Schedule

8. Troubleshooting

Common Issues and Solutions

Error Codes

The components of your Puluma eBike are continuously monitored automatically. If a fault is detected, the error code will appear on the display.

9. User Tips

No specific user tips were available from the provided data. Always refer to the manual for best practices.

10. Warranty and Support

Legal Warranty

Puluma eBikes warrants to the original registered purchaser that Puluma eBikes shall be free from all defects in material and workmanship for a period of one year from the date of purchase.

Disclaimer of consequential and incidental damages: the original registered purchaser of this bike, subsequent owners, and all other intended and unintended users of this bike, shall not be entitled to recover from Puluma eBikes any consequential or incidental damages. There is no warranty of merchantability or fitness for a particular purpose. The warranty is non-transferable and only applies to the original owner. This warranty gives you specific rights and purchasers may also have other rights, which may vary from state to state. Damage caused by failing to follow instructions in the manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, installation of parts or accessories not originally intended or compatible with the Puluma eBike as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance is not covered under this warranty. Warranty parts will only be shipped within the continental United States.

Parts covered by the warranty: frame, forks, stem, handlebars, headset, seat post, saddle, brakes (excluding brake pads), lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, motor, throttle, controller, wiring harness, display (excluding damage due to water), kickstand, reflectors, and hardware. The battery warranty does not include damage from power surges, use of 3rd party charger, improper maintenance or other such misuse, normal wear, or water damage (including rust).

Accessories sold on Puluma bike.com are not covered under warranty. Stolen bikes are not covered under warranty.

Necessary precautions must be taken to ensure the bike and battery are not exposed to severe weather conditions. Exposure to very wet, hot, or cold conditions may void the warranty. Puluma eBikes will replace any parts deemed to have been damaged during shipping. Shipping damage must be reported to Puluma eBikes within 14 days of shipment arrival. This applies to all products, including bikes and accessories.

You will NOT be refunded as compensation for your time or efforts in replacing damaged parts. Replacement parts will not be sent until photographic evidence has been provided to Puluma eBikes. Puluma eBikes may request additional documentation (such as video) to assist with accurately diagnosing the problem and processing the warranty claim.

Most warranty parts are fulfilled 1-10 business days after the request is put into our system by a customer service representative. Warranty parts are sent using USPS First Class, FedEx Express, or FedEx Ground, depending on the size of the part. Warranty parts will not be expedited.

Items including the chain, tires, wheels, rims, tubes, battery handle, brake rotors, brake pads, cables and housings, grips, and spokes are considered wear items. These items wear down with normal use and are not covered under warranty. You are responsible for replacing and maintaining these worn items.

Any unauthorized alterations or repairs are not covered and may void this warranty.

For warranty services, please contact Puluma eBikes' online support by email at service@pulumaebike.com. Bikes or parts returned without proper documentation may result in delayed service or denied warranty coverage. Warranty return shipping costs along with duties and taxes are the responsibility of the claimant. All unauthorized returns will be refused.

Note that your insurance policies may not provide coverage for accidents involving Puluma eBikes. To determine if coverage is provided, you should contact your insurance company or agent. Damage as a result of an accident is not covered under this warranty, and Puluma eBikes is not responsible for the repair or replacement of damaged bikes or parts.

Puluma eBikes reserves the right to change its warranty at any time and without notice. Any action, lawsuit, or other proceeding, under this warranty or otherwise related to the bike must be commenced within ninety (90) days after expiration of the one-year warranty period.

Performance Disclaimer

The bikes listed range and top speed are estimates (not guarantees) of expected performance. Performance will vary with rider weight, cargo weight, rider/cargo shape (both contribute to drag), terrain, tire pressure, brake adjustment, throttle vs PAS usage, pedal power, battery charge level, ambient temperature, and wind conditions. Under certain conditions, it is possible to get ranges and top speeds that are different from the listed estimates.

Liability Disclaimer

Riding any kind of bicycle comes with inherent risks and dangers that cannot be predicted or avoided. These dangers could result in a serious accident, injury, or death of the rider. It is the sole responsibility of the rider to become properly educated and prepared to ride safely. Once in possession of the bike, Puluma eBikes strongly encourages and recommends that all customers have a certified and reputable bicycle mechanic complete a full inspection of each component on the bicycle to ensure it is safe for operation. Puluma eBikes makes no claims or guarantees that the brakes, battery, frame, motor, motor controller, display, electrical cables, electrical cable housings, fasteners, grips, fork, stem, shifters, headset, seat post, seat post clamp, handlebar stem clamp, saddle, wheel hubs, spokes, rims, tires, tubes, derailleur, freewheel, cassette, throttle, kickstand, lights, reflectors, hardware, bottom bracket, or any other part or accessory, will be properly secured and adjusted upon arrival. Before every ride, fully inspect your bicycle to ensure everything is secured and adjusted properly.

Additional Resources

A user manual in PDF format is available for download: PULUMA EB-FM2.0 User Manual (PDF)