1. Introduction
This manual provides detailed instructions for setting up and operating your BLKJ Q19 Android TV Box. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize your entertainment experience.
Video: Unboxing the Android TV Box Q19 and its accessories.
2. Package Contents
Verify that all items are present in your package:
- Android TV Box Q19
- HD Data Cable
- Bluetooth Remote Control
- Power Supply Adapter
- User Manual (this document)
Image: Contents of the Android TV Box Q19 package.
3. Setup Guide
3.1 Connecting the Device
- Connect the Android TV Box to your TV using the provided HDMI cable.
- Connect the power adapter to the TV Box and then plug it into a power outlet.
- Connect the remote control (or other input devices like a mouse/keyboard) to the TV Box via the USB port.
- The power LED on the box will turn blue once connected and powered on.
3.2 Network Connection
3.2.1 Wi-Fi Function
- From the Home Screen, navigate to SETTINGS.
- Select Network.
- Choose Wi-Fi to enable the Wi-Fi function.
- Select your desired Wi-Fi hotspot from the list, enter the password, and connect to the network.
3.2.2 Ethernet Function
- From the Home Screen, navigate to SETTINGS.
- Select Network.
- Choose Ethernet to enable the Ethernet function.
- Insert a network cable into the Ethernet port on the TV Box. The network will connect automatically.
Image: The Android TV Box supports 2.4GHz+5.8GHz Dual-band Wi-Fi 6 with 100M Ethernet for stable network performance.
3.3 External Storage
3.3.1 Reading U Disk (USB Drive)
Insert a USB flash drive or removable hard disk into a USB port on the TV Box. An icon will appear in the top left corner of the desktop. Open "FileBrowser", and the identified USB drive (e.g., A:) will appear under "Local Disk". You can now access its contents.
3.3.2 Reading TF Card (MicroSD Card)
Insert a TF card into the designated slot on the device. An icon will appear in the top left corner of the desktop. Open "FileBrowser", and the identified External Storage Card will appear under "Local Disk". You can now access its contents.
Image: Port layout and dimensions of the Android TV Box.
3.4 Power Plug Selection
The Android TV Box is compatible with various power plug types. Please select the appropriate plug for your region (EU, US, AU, UK) as shown in the image below.
Image: Available power plug types for the Android TV Box.
4. Operating Instructions
4.1 Power On/Off and Sleep Mode
- When the device and cables are connected, the power LED will turn blue.
- To enter sleep mode, press the remote control's power button while the device is powered on.
- To wake the device from sleep mode, press the remote control's power button again.
- The power LED turns off when the device and cables are disconnected.
4.2 Navigating Applications
4.2.1 Opening Applications
Use the remote control's arrow keys to select the desired program, then press the OK button to open it.
4.2.2 Switching Applications
Click the "My Apps" icon to view recently used programs. Click any program icon to switch to that application.
4.2.3 Closing Applications
In Mouse mode, click and hold the application icon from the recently used programs list, then drag it to a blank area to close the application.
4.2.4 Returning to Home Screen
Click the home icon on the remote control or the on-screen home icon to return to the main home screen.
Image: Upgraded Android 16.0 OS interface, easy to use and supports more apps.
5. Advanced Features
5.1 Smart Voice Remote Control
The included remote control features voice command capabilities. Press the voice button on the remote to search for shows, get recommendations, and control your TV faster using your voice.
Image: Smart Voice Remote Control for searching shows and getting recommendations.
5.2 Power Key Infrared Study Function (for Remote Control)
This feature allows your air mouse remote to learn infrared codes from your TV remote, enabling it to control basic TV functions.
- Press and hold the "Power" button on the air mouse until the LED flashes, indicating it has entered IR learning mode.
- Hold the air mouse and your TV remote's infrared receiving parts against one another.
- Press the power button on your TV remote. The LED indicator on the air mouse will turn on, then flash, confirming successful code reception.
- The LED turns off, indicating the air mouse has successfully learned the infrared code.
- After successful learning, the product will automatically store the code and exit learning mode.
- To clear learned infrared codes, press "OK" + "DEL" simultaneously.
Image: Instructions for Power Key Infrared Study Function.
5.3 Multi-screen Interaction
The TV Box supports Airplay, DLNA, and Miracast, allowing you to easily cast videos and photos from your mobile phone, tablet, or other compatible devices to the big screen.
Image: Wonderful Multi-screen Interaction via Airplay, DLNA, and Miracast.
5.4 Bluetooth 6.0 Connectivity
With Bluetooth 6.0, you can easily pair speakers, headsets, game controllers, and other Bluetooth-enabled equipment with your TV Box for an enhanced experience.
Image: Bluetooth 6.0 support for linking to multiple devices.
5.5 WLAN Hotspot
The TV Box can function as a Wi-Fi hotspot. Ensure it is connected to a wired network first.
- From the Home Screen, navigate to SETTINGS.
- Select Setting, then More..., and finally Portable hotspot.
- Select "Set up Wi-Fi hotspot" to configure the Network SSID, Security type, and Password.
- Once configured, the TV Box can act as a wireless access point for other devices in your home.
5.6 Optional Mini Keyboard
If your package includes a mini wireless keyboard, it offers convenient control with a touchpad and backlit keys.
- 2.4GHz Wireless Connection: Connects via a USB receiver for up to 10 meters range.
- Touchpad: High sensitivity touchpad with adjustable DPI functions.
- Ergonomic Design: Handheld design for comfortable use.
- Multimedia Control: Features multimedia control keys and PC gaming control keys.
- Power Saving: Automatic sleep and wake modes.
- Compatibility: Supports Windows, Linux, Android/Google/Smart TV, etc.
Image: Mini wireless keyboard with 2.4GHz connectivity.
Image: Mini keyboard with multicolor LED backlight.
Image: Mini keyboard dimensions and layout.
6. Specifications
6.1 Hardware
- CPU: Allwinner H618 Quad-core Cortex-A53
- GPU: Mali-G31 MP2
- SDRAM: 4GB or 8GB DDR3 (depending on configuration)
- FLASH (Internal Storage): 32GB, 64GB, 128GB, or 256GB eMMC (depending on configuration)
- Power Supply: DC 5V/2A
- Case: Plastic material (Private model)
- OS: Android 16.0
- KODI: 18.1
- Wi-Fi: 2.4G + 5G + BT6.0 (802.11n 2.4GHz/5 GHz)
- Ethernet: 100M
- Bluetooth: Yes (Bluetooth 6.0)
- 3D: Hardware 3D graphics acceleration
- Max Output: 8K @ 30 Hz
- HDR Standards: HDR10
- Video Code: VP8, H.264/AVC, H.265/HEVC, H.266/VVC, VP9, MPEG-4
- USB Ports: 2x USB 2.0
- Max. Extended Capacity: TF Card Up To 128GB
- Supported Internet Services: NETFLIX, YouTube, SKYPE
- Remote controller included: Yes
- Voice assistant built-in: Yes
- Auto Frame Rate: Yes
- Inbox adaptor: Yes
- Voltage range: Low voltage non-USB (below 75V DC, below 50V AC)
- Certification: CE, FCC, RoHS, KC
- Origin: Mainland China
6.2 Available Configurations
- Q19 H618 4G/32G 2.4G&5GWifi6+Android 16.0+Bluetooth 6.0
- Q19 H618 4G/64G 2.4G&5GWifi6+Android 16.0+Bluetooth 6.0
- Q19 H618 8G/128G 2.4G&5GWifi6+Android 16.0+Bluetooth 6.0
- Q19 H618 8G/256G 2.4G&5GWifi6+Android 16.0+Bluetooth 6.0
Image: Allwinner H618 processor details.
Image: 8K Video Decoding capabilities.
7. Maintenance
To ensure the longevity and optimal performance of your Android TV Box, consider the following maintenance tips:
- Keep it Clean: Regularly dust the device and its vents to prevent overheating. Use a soft, dry cloth.
- Proper Ventilation: Ensure the TV Box is placed in a well-ventilated area and not covered by other objects.
- Software Updates: Periodically check for and install system updates to benefit from performance improvements and security patches.
- Avoid Extreme Conditions: Do not expose the device to extreme temperatures, humidity, or direct sunlight.
- Safe Shutdown: Always power off the device properly before unplugging it.
8. Troubleshooting
8.1 Reflashing the Box (Firmware Update)
If you encounter persistent software issues, a firmware reflash might be necessary. Proceed with caution as incorrect procedures can damage the device.
- Uncompress the downloaded firmware (ROM) to the root directory of an SD card (format your SD card first).
- Insert the SD Card into the powered-off TV Box (power cable not plugged in) with no external USB storage attached.
- Using a toothpick, insert it into the AV port of the Box. Press and hold the hidden button inside while plugging in the power cable. Do not release the button until you see the screen with the Robert Logo.
- The update process will run automatically. Once completed, choose "Reboot". You can disregard any errors displayed after the update, as they may not be relevant to your device.
- After the system reboots, check if Wi-Fi is working by going to Settings -> Wi-Fi. Turn on Wi-Fi if it's off, and you should be able to connect.
8.2 Common Issues
- No Signal on TV: Ensure all cables (HDMI, power) are securely connected. Check if the TV is on the correct HDMI input.
- Remote Not Responding: Check battery levels. Ensure the USB receiver for the remote is properly inserted into the TV Box.
- Apps Crashing/Freezing: Try clearing the cache of the problematic app (Settings > Apps > [App Name] > Clear Cache). If the issue persists, try reinstalling the app.
- Slow Performance: Close unused background applications. Consider clearing system cache or performing a factory reset if performance remains poor (backup data first).
- Wi-Fi Connectivity Issues: Ensure the Wi-Fi function is enabled in settings. Verify the Wi-Fi password. Try restarting your router and the TV Box.
9. User Tips
- Optimize Play Store: If you're looking for apps from a specific region (e.g., Spanish apps), ensure your Google Play Store account region is set correctly, or explore VPN options if necessary to access region-locked content.
- Regular Updates: Keep your apps and system firmware updated for the best performance and security.
- Clear Cache: Periodically clear the cache of frequently used apps to free up storage and improve speed.
- External Storage: Use a high-speed TF card or USB drive for storing large media files or apps to enhance performance.
- Voice Control: Familiarize yourself with the voice commands for quick navigation and content search.
10. Warranty and Support
For any issues not covered in this manual or for further assistance, please contact the seller or manufacturer directly. Refer to the official user manual PDF for additional details and legal notices.
Important Note: This product is intended for overseas use. The content installed should comply with relevant local laws and regulations. The manufacturer does not bear responsibility for any violations of laws and regulations. The manufacturer promises that the preinstalled content complies with local laws and regulations and does not involve illegal content.
A detailed user manual in PDF format is available for download: View User Manual (PDF)