FITCAMX Dashcam User Manual

1. Important Notice Before Use

Thank you for purchasing a FITCAMX product! Please read this manual carefully before use to ensure correct operation.

To further improve our products, the user manual and firmware may be updated and upgraded without prior notice.

This product saves driving videos, but malfunctions may occur. Please check the product's working status regularly. If a malfunction is found, contact us for assistance as soon as possible. FITCAMX is not liable for compensation or responsibility for any traffic accidents.

Format the memory card every 2-3 months to help maintain stable performance of the dash cam.

The memory card is a consumable item with a limited lifespan. If you find the memory card can no longer save videos, it is recommended to replace it. Use the AJA System Test software on a computer to check the memory card's speed; if the write speed is less than 10MB/s, replace the memory card.

Please use this product within the limits permitted by local laws.

2. Package Contents

The package includes the following items:

• Front Camera x 1: (Varies by model/version)
• Power Cable x 1: (Varies by model/version)
• Memory Card x 1: (Includes 64GB or 128GB Micro SD card, Supports up to 256GB)
• USB Card Reader x 1: (For viewing videos on a computer)
• User Manual x 1
• Plastic Pry Tool x 1
• Rear Camera Cable & Rear Camera: (Optional, for dual-channel versions)

Note:

If you purchased the front camera only version, you cannot add a rear camera separately as they have different circuit boards.

3. Product Overview

The FITCAMX Dashcam is designed for seamless integration and high-quality recording. Below is an overview of its components and functions.

Image: FITCAMX Dashcam installed in a car, showing the discreet fit and a smartphone displaying the companion app interface.

Controls and Indicators

1. Power Button: The dash cam powers on automatically when the car starts; manual power-on is not required. During recording, a short press pauses/resumes recording.
2. Camera Button:
   • While recording, quickly press to lock and protect the current video clip.
   • Press and hold for 10 seconds for the following functions:
     1. Restore Default Settings
     2. Reset Wi-Fi Name and Password to default (Default password: 12345678)
     3. Format Memory Card. Note: Remove the memory card before using this function to prevent accidental deletion of all videos.
3. Microphone: The dash cam can record audio. This function can be enabled or disabled in the App settings.
4. LED Indicator:
   • Flashing Blue: Recording.
   • Solid Blue: Recording Paused.
   • Flashing Red: Wi-Fi connected to a mobile device.
   • Solid Red: Wi-Fi not connected.
5. Reset Button: Press the reset button to restart the device.
6. TF Card Slot: Supports Micro SD cards up to 256GB. Recommended cards: FITCAMX brand, SanDisk, Lexar, with U3 speed class.

Memory Card Insertion

1. Correct orientation is indicated by a springy feeling when inserting.

2. Press firmly with a fingernail or plastic tool until you hear a 'click'.

4. Installation Guide

The FITCAMX Dashcam is designed for a perfect, integrated fit with your vehicle's rearview mirror area. Installation is typically plug-and-play, utilizing existing power sources.

4.1 Plug-and-Play (Y-Cable) Installation

This method connects directly to your vehicle's auto-dimming rearview mirror power source, offering a clean, wiring-free installation.

1. Ensure the vehicle's power/ignition is OFF during installation to prevent potential error codes on the dashboard. If error codes appear, reinstall the original factory connector, turn off the vehicle, lock it, wait 10 minutes, and then retry installation.
2. Use the trim removal tool to carefully open the factory cover panel around the rearview mirror.
3. Move the clips from the factory cover onto the dashcam.
4. Move the tail component from the factory cover to the dashcam.
5. Pull out the power connector from the rearview mirror assembly.
6. Connect the Y-Cable in series with the rearview mirror's power connector.
7. Plug the 8-pin circular connector from the Y-cable into the dashcam.
8. Route the cable to the back and push the dashcam upward to install it into the housing.

Note:

When removing the original plastic cover, do not use the rearview mirror as a lever, as this may damage the windshield.

Note:

If the power cable has an 8-pin cylindrical plug, be careful to align the Positioning Pin and insert it fully. Connecting the wrong pin may cause a short circuit; be careful to find the correct Positioning Pin.

Video: Detailed installation guide for the FITCAMX Dashcam.

4.2 Fuse Box Hardwiring Installation (Optional)

The Fuse Box Cable enables Parking Mode. When parked, if an impact is detected, the dash cam will start recording for 1 minute and lock the video file. This is an optional cable not included with the standard package. For detailed installation instructions, please refer to the user manual PDF available at FITCAMX User Manual (PDF).

4.3 OBD Cable Installation (Optional)

This is an optional cable not included with the standard package. It also enables Parking Mode. For detailed installation instructions, please refer to the user manual PDF available at FITCAMX User Manual (PDF).

4.4 Rear Camera Installation (Optional)

The rear camera is an optional accessory and is not waterproof. It must be installed inside the vehicle on the rear windshield.

Image: Diagram showing rear camera wiring, mounting options (rear windshield or facing cabin), and components of the rear cam kit.

Note:

Use either connection method (Y-Cable or Fuse Box Cable). The Fuse Box Cable is typically an optional accessory. If you want to install the rear camera on the front windshield, you can connect the front cam and rear cam directly without using the rear cam cable.

5. Wi-Fi Connection & App

5.1 Download the App

Scan the QR code below with your phone to download the FITCAMX App from the App Store or Google Play.

Image: QR codes for downloading the FITCAMX App on iOS and Android.

5.2 Wi-Fi Connection Steps

1. Start the car's engine/power. The dash cam's LED lights will turn on.
2. Open your phone's Wi-Fi settings and find the dash cam's network. The SSID is typically:
   • CAR-CAM-xxxx
   • CAR-xxxxx
   • LHD-xxxx

   Note:

   'x' represents random letters/numbers. The SSID may vary by firmware. If you cannot find the WIFI network, please contact us.

3. Enter the default Wi-Fi password: 12345678
4. After successful connection, your phone may show "No Internet Connection." This is normal, as the dash cam creates a local network, not providing internet access.
5. Open the FITCAMX App.

5.3 Troubleshooting Connection Failures

• If your phone is connected to CarPlay or Android Auto, please turn off Bluetooth before connecting to the dash cam's Wi-Fi.
• If you have a VPN enabled on your phone, turn it off before connecting.
• iPhone Users: Grant the FITCAMX App local network access: Go to Phone Settings -> FITCAMX -> Enable "Local Network" and "Wireless Data".
• Android Users: If prompted "No internet, keep this WLAN connected?", please select "Keep this WLAN connected" or similar.
• If connection still fails, 'Forget' the dash cam's Wi-Fi network on your phone settings and reconnect by re-entering the password.
• Press and hold the Camera Button for 10 seconds to reset the dash cam, then try reconnecting.
• A faulty rear camera can affect Wi-Fi. Unplug the rear camera and try re-connecting to Wi-Fi.
• A faulty memory card can affect Wi-Fi. Remove the memory card and try re-connecting to Wi-Fi.

If problems persist, please email support@fitcamx.com for assistance (Include order number in subject).

5.4 Format Memory Card

After successfully connecting to the dash cam, open the App, go to Camera Settings, scroll down, and tap "Format SD Card".

5.5 App Interface & Settings Menu Options

The FITCAMX App provides a user-friendly interface for managing your dashcam.

Image: Comparison of FITCAMX App interface with a generic app, highlighting ease of use and features.

App Interface Elements:

1. Check Firmware
2. Connect to Dash Cam
3. Enter Live View Interface
4. Local Album: Stores videos manually downloaded to your phone (Videos are not saved here automatically).
5. App Language Settings

Settings Menu Options:

• Sound: Enable/disable audio recording.
• Resolution: Set video resolution.
• Loop record: Set the duration of each video clip. 1 minute is recommended for memory card stability.
• Exposure Compensation: Adjust video brightness.
• Video Watermark (Timestamp): Show/hide timestamp on videos.
• Collision Sensing: Impact sensitivity while driving (Locks video upon detection).
• Parking Monitor Collision Detection: Impact sensitivity while parked. Requires hardwiring (OBD or Fuse Box Cable) to activate.
• Wi-Fi name and password: Can only be set using numbers and English letters.
• Format SD card: Erases all data on the memory card. Format every 2-3 months for optimal performance.

6. How to Play Videos on a Computer

Besides using the App, you can use the included USB Card Reader to view videos on a computer. Some videos are in TS format and require a compatible media player.

Recommended players for TS format:

• Mac: VLC Player, Fig Player
• Windows: PotPlayer, KM Player

Note:

If videos downloaded via the App won't play in your phone's default gallery/file manager, try using MX Player. If they play normally, MX Player is not needed.

7. User Tips

• Regularly format your memory card (every 2-3 months) to maintain optimal dashcam performance.
• If your memory card fails to save videos or causes Wi-Fi issues, replace it. Check its write speed with AJA System Test software; if below 10MB/s, replace the card.
• When connecting to the dashcam's Wi-Fi, temporarily disable Bluetooth if using CarPlay or Android Auto, and turn off any active VPNs.
• If the app shows "No Internet Connection" after connecting to the dashcam's Wi-Fi, this is normal as the dashcam creates a local network.
• For smooth playback of large video files from the app, download them to your phone's local album first.
• If playing TS format videos on a computer, use compatible media players like VLC, PotPlayer, or Fig Player.
• The dashcam records automatically when the car starts, regardless of Wi-Fi connection status.
• Avoid prolonged use of 24H Parking Mode with an OBD cable, as it may drain your car battery.

8. Troubleshooting (FAQs)

Q: Why does my phone show "No Internet Connection" when connected to the dash cam's Wi-Fi?

A: This is normal. The dash cam creates a local Wi-Fi network for communication with your phone and does not provide internet access. The message is expected.

Q: Can I use CarPlay/Android Auto and the dash cam Wi-Fi simultaneously?

A: No. Your phone can only connect to one Wi-Fi network at a time. Both the dash cam and CarPlay/Android Auto use Wi-Fi. To connect to the dash cam's app, temporarily disable Bluetooth to disconnect from CarPlay/Android Auto. However, the dash cam records automatically in the background, so you don't need to connect the app every time you drive. It will record even while you use CarPlay/Android Auto.

Q: Do I need to manually connect to the dash cam every time I drive?

A: No. The dash cam powers on and starts recording automatically when the car starts.

Q: What if I forget the Wi-Fi password?

A: The default password is 12345678. You can reset it by pressing and holding the Camera Button for 10 seconds.

Q: If I'm using CarPlay/Android Auto and my phone isn't connected to the dash cam's Wi-Fi, will it still record?

A: Yes. The dash cam records automatically regardless of whether your phone is connected to its Wi-Fi.

Q: What is the maximum supported memory card size?

A: 256GB. Regularly formatting the memory card is recommended for optimal performance.

Q: Do I need to update the firmware frequently?

A: No. Firmware updates are primarily used for troubleshooting if you encounter issues. Contact us for guidance.

Q: How long can a 64GB/128GB memory card record video?

A: Approximately 5 hours for 64GB and 10 hours for 128GB memory card. The dash cam uses loop recording, overwriting the oldest files when the memory card is full.

Q: What is Parking Mode and how do I activate it?

A: Please visit "support.fitcamx.com/hc" and search for "Parking mode" for detailed information.

Q: How can I make the dash cam record 24/7?

A: You can purchase an OBD Cable and set it to 24H Mode for continuous recording. However, we do not recommend prolonged use as it may drain your car battery.

Q: If I buy the dual-channel version, can I install the front camera now and add the rear camera later?

A: Yes.

Q: If I buy the front camera only version now, can I add a rear camera later by purchasing it separately?

A: No. The internal circuit boards are different. Upgrading requires replacing the entire main unit.

Q: What's the difference between the 'Album' and 'Camera File' in the App?

A: Album: Videos manually saved to your phone, accessible anytime. Camera File: All videos on the memory card, only viewable when connected to the dash cam's Wi-Fi, including all loop recordings.

Q: When playing videos directly from the 'Camera File' folder in the App, the video freezes or buffers. Is this normal?

A: Yes, this is normal for streaming large video files over Wi-Fi. For smooth playback, download the video to your phone first, then play it from the 'Album'.

Q: Why can't I play the videos on my computer after inserting the memory card?

A: If the videos are in TS format, you need a compatible media player like VLC, PotPlayer or Fig Player on your computer.

9. Specifications

The FITCAMX Dashcam offers various configurations. Below are the detailed specifications:

Image: Detailed specifications for 4K Single Front Cam, 2K Dual Cam, and 4K Dual Cam models.

10. Warranty & Support

FITCAMX offers a 12-month warranty from the date of receipt, covering the main unit, memory card, and accessories.

FITCAMX is not liable for any traffic accidents or related compensation. Regularly check the product's working status please.

If you encounter problems, contact us via:

Email: support@fitcamx.com

Web: support.fitcamx.com/hc

Please provide your order number when contacting us. We aim to reply within 24 hours. If no response after 48 hours, check your spam folder and resend your email.

PDF User Manual:

A detailed user manual in PDF format is available for download. This document contains additional guides and information not fully covered here. You can access it via: FITCAMX User Manual (PDF).