ANERN FGI-S12000

Contents

Anern Hybrid Solar Inverter User Manual

Model: FGI-S12000 Series

Brand: ANERN

1. Introduction

This manual describes the assembly, installation, operation, and maintenance of the Anern Hybrid Solar Inverter. This is a multifunctional solar inverter, integrated with an MPPT solar charge controller, a high-frequency pure sine wave inverter, and a UPS function module in one machine. It is designed for off-grid backup power and self-consumption applications and can operate with or without batteries.

The complete system requires additional devices such as PV modules, a generator, or a utility grid for full functionality. The inverter features a built-in or plug-and-play WiFi module for remote monitoring, allowing users to check the PV system status via mobile phone or website anytime, anywhere.

Video: Overview of the Anern MPPT Solar Inverter FGI-S/P Series, highlighting key features and connections.

Anern Hybrid Solar Inverter FGI-S12000 with key specifications

Image: Anern Hybrid Solar Inverter FGI-S12000 with key specifications (12000W/6500W, 160A/120A Max Charging Current, 48V/24V Nominal Output Voltage, 500VDC Max DC Voltage).

System diagram showing solar panel, utility, inverter, battery, and house loads

Image: System diagram showing solar panel, utility, inverter, battery, and house loads, indicating suitability for acid and lithium batteries.

2. Safety Instructions

This chapter contains important safety and operating instructions. Read and keep this manual for future reference.

WARNING!

A high level of potential danger, which, if not avoided, could result in death or serious injury to personnel.

CAUTION!

A moderate or low level of potential danger, which, if not avoided, could result in moderate or minor injuries to personnel. In some bad situations, it could result in death or serious injury to personnel.

  • Ensure you select the correct battery system type (lithium or lead-acid). Incorrect selection can prevent the energy storage system from functioning normally.
  • Before using the unit, read all instructions and cautionary markings on the unit, batteries, and all appropriate sections of this manual. The company reserves the right to deny quality assurance if the instructions are not followed, leading to equipment damage.
  • All operation and connection procedures must be performed by a professional electrical or mechanical engineer.
  • All electrical installations must comply with local electrical safety standards.
  • When installing PV modules during the daytime, cover them with opaque materials to avoid dangerous high terminal voltage from sunlight.
  • CAUTION - To reduce the risk of injury, charge only deep-cycle lead-acid type rechargeable batteries and lithium batteries. Other types of batteries may burst, causing personal injury and damage.
  • Do not disassemble the unit. Take it to a qualified service center when service or repair is required. Incorrect re-assembly may result in a risk of electric shock or fire.
  • To reduce the risk of electric shock, disconnect all wiring before attempting any maintenance or cleaning. Turning off the unit alone will not eliminate this risk.
  • NEVER charge a frozen battery.
  • For optimum operation, follow the required specifications to select appropriate cable sizes. Correct operation of this inverter is crucial.
  • Be very cautious when working with metal tools on or around batteries. Dropping a tool could spark or short-circuit batteries or other electrical parts, potentially causing an explosion.
  • Strictly follow the installation procedure when disconnecting AC or DC terminals. Refer to the Installation section for details.
  • GROUNDING INSTRUCTIONS – This inverter must be connected to a permanent grounded wiring system. Comply with local requirements and regulations for installation.
  • NEVER short-circuit AC output and DC input. Do NOT connect to the mains when DC input is short-circuited.
  • Ensure the inverter is completely assembled before operation.

3. Setup

3.1 Unpacking and Inspection

Products are strictly tested before leaving the factory. Inspect upon receipt. If damaged, contact your local distributor. Open the box to check for outer packaging integrity and internal equipment damage.3.2 Installation Tools

The following tools are required for installation:

  • Multi-meter
  • Protective gloves
  • Insulated anti-smashing shoes
  • Safety glasses
  • ESD wrist strap
  • Hammer drill
  • Electric screwdriver
  • Cross screwdriver
  • Rubber mallet
  • Spirit level
  • Wire cutter / stripper
  • Terminal crimping tool

3.3 Mounting the Unit

Consider the following for installation location:

  • Do not mount on flammable construction materials.
  • Mount on a solid surface.
  • Install at eye level for easy LCD display reading.
  • Ambient temperature should be between -10°C and 60°C for optimal operation.
  • Mount vertically as recommended.
  • Ensure 30cm clearance on all sides for heat dissipation and wiring access.

WARNING!

Inverter is suitable for mounting on concrete or other non-combustible surfaces only.

Installation Steps:

  1. Use an Ø8 drilling bit to drill holes on the mounting surface. The distance between holes is 110mm. Insert expansion screw tubes (M6 suggested).
  2. Pick up the inverter vertically and align the screw holes at the top with the installed expansion screw tubes. Fix the inverter with screws.
  3. Before connecting wiring, remove the bottom cover by unscrewing four screws.
Back panel connections of the inverter

Image: Back panel connections of the inverter, showing AC IN, Main OUT, Second OUT, WiFi, BMS, Battery Input, PV Input, ON/OFF switch, AC Input Breaker, PE.

3.4 AC Input / Output Connection

CAUTION!

Before connecting to AC input power source, install a separate AC breaker (recommended 80A) between the inverter and AC input power source. This ensures secure disconnection during maintenance and overcurrent protection.

CAUTION!

There are three terminal blocks: 'AC IN', 'AC OUT1', 'AC OUT2'. Do NOT mis-connect input and output connectors.

CAUTION!

Connect AC cables with correct polarity. Reversed L and N wires can cause utility short-circuiting in parallel operation.

WARNING!

All wiring must be performed by qualified personnel.

WARNING!

Use appropriate cable sizes for AC input and output connections to ensure system safety and efficient operation. Refer to the table below for recommended sizes.

Recommended AC Input Wires:

GaugeCable (mm²)
6 AWG13.3

Recommended AC Output Wires:

TerminalGaugeCable (mm²)
AC OUT1 (Max current is 70A)6 AWG13.3
AC OUT2 (Max current is 40A)10 AWG5.26

WARNING!

AC OUT2 terminal cannot be connected with a load current > 40A, or an error will be raised.

WARNING!

Ensure AC power is disconnected before connecting AC power to the unit. All electrical connection operations and component specifications must comply with local laws and regulations.

AC Input (AC IN) Connection Steps:

  1. Before making AC connection, open the AC circuit breaker.
  2. Remove 12mm of insulation from cable ends, shorten the conductor part to 10mm. Insert into tubular terminal and crimp tightly.
  3. Insert AC input cables according to polarities (PE: Protective Earth (yellow-green), L: LINE (brown or black), N: Neutral (blue)) and tighten terminal screws. Connect PE protective cable first.
  4. Ensure cables are securely connected.

CAUTION!

Appliances like air conditioners require 2-3 minutes to restart. If a power shortage occurs and recovers quickly, it can damage connected appliances. Check if your appliance has a time-delay function before installation. Otherwise, the inverter may trigger an overload fault and cut off output, potentially causing internal damage.

3.5 PV Connection

CAUTION!

Before connecting to PV modules, install a separate DC circuit breaker between the inverter and PV modules.

WARNING!

Do not ground the positive or negative terminals of the PV modules, as this can severely damage the inverter.

WARNING!

Exposure to sunlight can generate lethal high voltages in photovoltaic strings. Strictly adhere to safety precautions.

WARNING!

Connect PV terminals to the corresponding ports on the inverter. Reversing polarity can damage the inverter.

WARNING!

All wiring must be performed by a qualified personnel.

Recommended PV Module Cable:

GaugeCable (mm²)
10 AWG5.26

PV Module Selection Parameters:

  • Max PV Array Open Circuit Voltage (Voc): 500Vdc
  • Start-up Voltage: 80Vdc
  • PV Array MPPT Voltage Range: 60Vdc~450Vdc

WARNING!

Do not connect any DC switches or AC/DC circuit breakers before completing the electrical connections.

PV Module Connection Steps:

  1. Before making PV connection, open the DC circuit breaker.
  2. Remove 12mm of insulation from cable ends, shorten the conductor part to 10mm. Insert into tubular terminal and crimp tightly.
  3. Use a multi-meter to check polarities (+ → PV+ (red), - → PV- (black)).
  4. Insert PV cables according to polarities and tighten terminal screws.
  5. Ensure cables are securely connected.
  6. PV1 and PV2 can be connected to different panel strings. If connected to the same panel string, change setting 62 to enable PV parallel mode.

3.6 Battery Connection

3.6.1 Lead-acid Battery Connection

Choose a proper capacity lead-acid battery with a nominal voltage of 48V. Select 'AGM' or 'FLD (flooded)' as the battery type.

CAUTION!

For safety and regulation compliance, install a separate DC over-current protector or disconnect device (recommended 250A) between the battery and inverter.

WARNING!

All wiring must be performed by a qualified person.

WARNING!

Use appropriate cable and terminal sizes for battery connection. Refer to the table below for recommended sizes.

WARNING!

Ensure AC power is disconnected before attempting to connect AC power to the unit. All electrical connection operations and component specifications must comply with local laws and regulations.

Recommended Battery Cable and Terminal Size:

GaugeCable (mm²)
000 AWG85

For lead-acid batteries, the recommended charge current is 0.3C (C ≤ battery capacity).

Battery Connection Steps:

  1. Unscrew pre-fixed screws on battery poles. Prepare 2 DT terminals.
  2. Remove 12mm of insulation from cable ends, shorten the conductor part to 10mm. Insert into the DT terminal and crimp tightly.
  3. Pass the battery cable through the battery installation hole on the bottom shell and tighten the terminal screws. Ensure correct polarity at both the battery and inverter/charger, and that DT terminals are tightly screwed to the battery terminals.
  4. Connect all battery packs as required. It is suggested to connect at least a 200Ah capacity battery.

WARNING! Shock Hazard

Installation must be performed with care due to high battery voltage in series.

3.6.2 Lithium Battery Connection

If using a lithium battery, first check protocol compatibility. The lithium battery has two connectors: an RJ45 port for BMS and a power cable.

Lithium Battery Connection Steps:

  1. Follow section 3.6.1 to connect the power cable.
  2. Connect the RJ45 terminal of the battery communication cable to the BMS communication port of the inverter. The communication protocol should be RS485 or CAN.
  3. Insert the other end of the RJ45 (battery communication cable) into the battery's communication port.

Note: If using a lithium battery, ensure the BMS communication cable is connected between the battery and the inverter.

Compatible with multiple battery types

Image: Compatible with multiple battery types: AGM, GEL, FLD, SLD, LiFePO4.

Support Batteryless Mode wiring diagram

Image: Support Batteryless Mode: No batteries required, Direct photovoltaic supply, Plug and Play, with simple vs. complex wiring diagrams.

3.7 Meter Connection

The inverter can connect to an external meter installed at the grid side to enable precise grid-tied functionality. The inverter's interface for the meter uses RS485A and RS485B in the BMS interface. When RS485 A/B are used with a meter, CAN H/L can also be connected with BMS. Ensure the meter model supports the inverter's communication protocol.3.8 Smart Communication Stick Connection (Optional)

The smart communication stick (WiFi) connects the inverter to a cloud platform. Insert the stick directly into the COM port. Some models have a built-in WiFi monitoring function. Refer to the solar APP quick configuration guide for details.3.9 Final Assembly

After connecting all wiring, re-attach the bottom cover by screwing in the four screws mentioned in Section 3.3.

4. Operating

4.1 Power ON/OFF

Once the unit is properly installed and batteries are connected, press the ON/OFF switch (located on the bottom of the case) to turn on the unit.

4.2 Operation and Display Panel

The front panel of the inverter features an operation and display panel, including four indicators, four function keys, and an LCD display. This panel shows the operating status and input/output power information.

Detailed LED Display with icons and button functions

Image: Detailed LED Display with icons and button functions.

RGB Indicator Light:

  • Connect the battery: The RGB lights will be red.
  • Connect to photovoltaic system: The RGB lights are orange.
  • Connect to mains electricity: The RGB lights will be blue.

LED Indicator Messages:

LED IndicatorStateMessages
AC (Green)Solid OnMains power is normal and in operation.
FlashingMains power is normal, but not yet in operation.
OffMains power is abnormal.
Invert (Yellow)Solid OnOutput is powered by battery or PV in battery mode.
OffOther states.
Charging (Yellow)Solid OnBattery is in float charging.
FlashingBattery is in constant voltage charging.
OffOther states.
Fault (Red)Solid OnFault occurs in the inverter.
FlashingWarning condition occurs in the inverter.
OffInverter is working properly.

Function Buttons:

ButtonDescription
ESCTo exit setting mode
UPTo go to previous selection
DOWNTo go to next selection
ENTERTo confirm the selection in setting mode or enter setting mode

4.3 LCD Setting

To enter setting mode, press and hold the ENTER button for 2 seconds. Use the 'UP' or 'DOWN' buttons to select programs, then press 'ENTER' to confirm or 'ESC' to exit.

Key settings include:

  • Output Voltage (Program 01): Adjustable to 220V, 230V, 240V (default 230V).
  • Output Frequency (Program 02): Adjustable to 50Hz, 60Hz (default 50Hz). Takes effect immediately in standby or grid mode.
  • Output Source Priority (Program 03):
    • **Grid First (default):** Grid powers loads first. Solar charges battery. If solar is insufficient, grid charges battery. If grid is insufficient for all loads, solar assists. If both are insufficient, battery assists. If all are insufficient, inverter goes to standby and charges battery.
    • **Solar First:** Solar powers loads first. If solar is sufficient, it charges battery. If solar is insufficient for all loads, grid assists. Extra grid power charges battery. If all are insufficient, inverter goes to standby and charges battery.
    • **PBG Priority:** Solar powers loads first. If solar is sufficient, battery charges with solar. If solar is insufficient, battery assists. If solar and battery are insufficient, grid assists. If all are insufficient, inverter goes to standby and charges battery.
    • MKS: Generator powers loads first. Work mode is PBG if generator, PV, and battery exist. GPB if generator and battery exist (no PV). PBG if generator and PV exist (no battery).
  • Input Mode (Program 04):
    • APP (Appliance, default): For household appliances. Typical switching time: 10ms.
    • UPS: For computer and other devices. Typical switching time: 10ms.
    • GEN: To connect a generator from AC IN port. Typical switching time: 20ms.
  • Charger Source Priority (Program 05):
    • PNG (PV and Grid, default): PV and Grid charge at the same time.
    • OPV (Only PV): Only PV charges.
    • PVF (PV first): If both grid and PV are available, PV charges. If only PV is available, PV charges. If only grid is available, grid charges.
  • Grid Charging Current (Program 06): Set charging current for grid chargers (2-160A, default 60A).
  • Maximum Charging Current (Program 07): Set total charging current for solar and grid chargers (2-160A, default 100A). Follows BMS data if connected.
  • Menu Default (Program 08): ON (default) returns to first page after 1 min inactivity; OFF stays on current page.
  • Auto Restart on Overload (Program 09): ON (default) enables auto restart.
  • Auto Restart on Over Temperature (Program 10): ON (default) enables auto restart.
  • Main Input Cut Warning (Program 11): ON (default) enables grid input loss alarm (buzzer for 5s). OFF disables buzzer.
  • Energy-saving Mode (Program 12): OFF (default). ON: In battery mode, if load < 25W/100VA, output stops then resumes. If load < 25W, loops stop/resume. If load > 35W/120VA, resumes continuous normal output.
  • Overload Transfer to Bypass (Program 13): OFF (default). ON: In PBG or MKS mode, if overload occurs, system immediately transfers to bypass mode (grid power output).
  • Silent Mode (Program 14): OFF (default). ON: Buzzer will not sound for alarms or faults. Button sound is unaffected.
  • Battery Return to Grid Voltage Point (Program 15):
    • AGM/FLD: 44-52V (default 46V).
    • LIB/FEL/CUS: 40-50V (default 47.6V for LIB/CUS, 49.6V for FEL).
  • Switching Back to Battery Mode Voltage Points (Program 16):
    • AGM/FLD: 48-58V (default 52V).
    • LIB/FEL/CUS: 46-58V (default 54.4V for LIB/CUS, 53.2V for FEL).
  • Battery Type (Program 17): Select AGM, Flooded, Lithium (Ternary), FEL (Lithium Iron), or User-Defined.
  • Battery Low Voltage Alarm Setting (Program 18):
    • LIB/FEL: 41.2-50V (default 47.6V for LIB, 48V for FEL).
    • CUS: 42-54V (default 47.6V).
    • AGM/FLD: Not adjustable, default 44V.
  • Battery Shutdown Voltage Point (Program 19):
    • LIB/FEL: 40-48V (default 46V for LIB, 42V for FEL).
    • CUS: 40-48V (initial settings same as LIB).
    • AGM/FLD: Not adjustable, default 42V.
  • Constant Voltage Mode Voltage Point Setting (Program 20):
    • AGM: Not configurable, default 56.4V.
    • FLD: Not configurable, default 58V.
    • LIB/CUS: 48-60V (default 56.4V).
    • FEL: 48-60V (default 55.2V).
  • Floating Charge Mode Voltage Point Setting (Program 21):
    • AGM/FLD: Not configurable, default 54V.
    • CUS: 48-60V (default 55.2V).
    • LIB/FEL: 50-58V (default 55.2V for LIB, 54.4V for FEL).
  • Grid Low Voltage Point (Program 22):
    • APP/GEN: 90-154V (default 154V).
    • UPS: 170-200V (default 185V).
  • Grid High Voltage Point (Program 23):
    • APP/GEN: 264-280V (default 264V).
    • UPS: Not changeable.
  • Automatic Turn Off Backlight (Program 24): ON (default) turns off backlight after 1 minute of no button operation.
  • Inverter Soft Start Setting (Program 25): OFF (default). ON: Inverter output gradually increases from 0 to target voltage.
  • Reset Factory Setting (Program 26): OFF (default). ON: Restores all settings to factory defaults.
  • Battery Disconnection Alarm (Program 29): OFF (default) disables the alarm.
  • Battery Dual Output Low Voltage Shutdown Point (Program 38): 44-60V (default 48V). When enabled, secondary output turns off if battery voltage drops below set point.
  • Battery Dual Output Duration (Program 39): 5-900 minutes (default OFF). FUL for unlimited output.
  • Dual Output Battery Mode Cut-off SOC (Program 40): 5-90% (default 20%). Secondary output turns off if battery SOC is below set value.
  • BMS Communication Function (Program 44): OFF (default). ON: Inverter communicates with lithium battery BMS via specific protocols (CVT, PYL, GRO, VOL, IRO, PAC).
  • BMS ID (Program 45): AtO (auto, default) or numerical value [0, 15].
  • Low SOC Shutdown (Program 46): 5-50% (default 20%). Inverter shuts down if battery SOC is low.
  • High SOC to Battery (Program 47): 10-100% (default 90%). In PBG priority mode, inverter switches to battery mode when lithium battery SOC reaches set value.
  • Low SOC to Grid (Program 48): 10-90% (default 50%). In PBG priority mode, inverter switches to grid mode when lithium battery SOC is low.
  • Battery Max. Discharge Current (Program 61): 10-220A (default OFF). Limits discharge current.
  • PV Parallel Mode (Program 62): OFF (default). ON: PV1/PV2 are connected to the same PV string.

4.4 Display Information

The LCD display information can be cycled by pressing the 'UP' or 'DOWN' keys. If there is no operation for a long time, the daily PV power generation will be displayed.

Key display information includes:

  • P1: Daily PV power generation from solar.
  • P2: Total PV power generation from solar.
  • P3: Lithium battery voltage and current. Displays ERR if BMS communication fails or if BMS function is disabled.
  • P4: Lithium battery temperature and SOC. Displays ERR if BMS communication fails or if BMS function is disabled.
  • P5: Lithium battery rated capacity and remaining capacity. Displays ERR if BMS communication fails or if BMS function is disabled.
  • P6: Lithium battery maximum charging voltage and minimum discharging voltage. Displays ERR if BMS communication fails or if BMS function is disabled.
  • P7: Lithium battery maximum charging current and maximum discharging current. Displays ERR if BMS communication fails or if BMS function is disabled.
  • P8: Lithium battery alarm and fault information. Displays ERR if BMS communication fails or if BMS function is disabled.
  • P9: Inverter firmware version.
User-submitted image of the inverter's LCD display showing operational data

Image: User-submitted image of the inverter's LCD display showing operational data.

5. Maintenance

5.1 Battery Equalization

Battery equalization reverses the buildup of negative chemical effects like stratification and removes sulfate crystals that reduce battery capacity. It is recommended to equalize batteries periodically.

Note:

Do not activate this mode when using lithium batteries.

How to Apply Equalization Function:

Enable battery equalization in monitoring LCD setting Program 32 by setting time, or choose immediate equalization on Program 35. Then, apply this function by:

  • Set equalization voltage point on Program 31.
  • Set equalization charging time on Program 32.
  • Set equalization delay time on Program 33.
  • Set equalization interval time on Program 34.
  • Set immediate equalization mode activation on Program 35.

When to Equalize:

In the float stage, when the set equalization interval (battery equalization cycle) is reached, or if immediate equalization is active, the controller will enter the Equalize stage.

Equalize Charging Time and Timeout:

During the Equalize stage, the controller supplies power to charge the battery until its voltage reaches the equalization voltage. Constant-voltage regulation maintains the battery voltage. The battery remains in the Equalize stage until the set equalized time is reached.

If the equalized time expires and the battery voltage has not reached the equalization voltage point, the charge controller will extend the equalized time until the battery voltage achieves the equalization voltage. If the battery voltage is still lower than the equalization voltage when the equalized timeout setting is over, the charge controller will stop equalization and return to the float stage.

6. Troubleshooting

6.1 Fault Reference Code

When a fault occurs, the fault indicator is always on, and the buzzer sounds for 10 seconds then stops. The system will attempt to restart automatically. If the machine does not work after six restarts, it will remain in fault status, and the LCD will display the fault code. To restart, completely power off the machine (off the screen) or wait for 15 minutes.

User-submitted image of the inverter's specification label (AN-FGI-S6500)

Image: User-submitted image of the inverter's specification label (AN-FGI-S6500), showing a fault code example.

Fault Code Sheet:

Fault CodeMeaningRelevant ActionTrigger ConditionsResume Conditions
1Bus boost failTurn fault modeGrid soft start process starts but bus voltage does not reach set valueRestore after reaching the set voltage for 15 seconds
2Bus over voltageTurn fault modeBus voltage is higher than set valueRestore after reaching the set voltage for 15 seconds
3Bus below voltageTurn fault modeBus voltage is lower than set valueRestore after 15 seconds
4Battery over currentTurn fault modeBattery current is higher than set valueCannot restore
5System over temperatureTurn fault modeTemperature is higher than set value or fan is not connectedRestore after temperature lower than set value and fan connected for 15 minutes
6Battery over voltageTurn fault modeBattery voltage is higher than set valueRestore after reaching the set voltage for 15 seconds
7Bus soft start failedTurn fault modeBattery soft start process starts but the bus voltage has not reached set valueRestore after reaching the set voltage for 15 seconds
8Bus short circuitTurn fault modeBus voltage is lower than set valueCannot restore
9Inverter soft start failedTurn fault modeInverter soft start process starts but the inverter voltage has not reached set valueRestore after reaching the set voltage for 15 seconds
11Inverter under voltageTurn fault modeThe inverter voltage is lower than the set value in battery modeRestore after reaching the set voltage for 15 seconds
12Inverter short circuitTurn fault modeInverter voltage is less than the set value and current is higher than the set valueRestore after reaching the set value for 15 seconds
13Inverter negative powerTurn fault modeThe inverter power is negative and exceeds the set value for a period of timeRestore after reaching the set value for 15 seconds
14Over loadTurn fault modeThe load current is higher than the set valueRestore after reaching the set value for 15 seconds
17Program updatingTurn fault modeInverter updating or OTARestore after updating
18PV reverse connectionTurn fault modePV reverse connectionRestore after connecting correctly for 15 seconds
26BMS faultTurn fault modeError code in BMS message.Restore after BMS fault resolved
29Inverter load abnormalTurn fault modeAbnormal inverter load leads to abnormal voltageRestore after voltage returning normal for 15 seconds

6.2 Alarm Reference Code

When an alarm occurs, the inverter does not enter fault mode, but the LED red light flashes, and the LCD displays the alarm code.

Alarm Code Sheet:

Alarm CodeMeaningRelevant ActionTrigger ConditionsResume Conditions
50Battery openAlarmBattery disconnected for no more than 10 minutesRestore after battery connected for 2 minutes
51Battery under voltageAlarm, battery low voltage shutdown or cannot power onBattery voltage is lower than BAU set valueRestore after the battery voltage exceeding the BAU set value by 2V
52Battery low voltageAlarmBattery voltage is lower than BAL set valueRestore after the battery voltage exceeding the BAL set value by 2V
53Battery charge short circuitAlarm, battery does not chargeBattery voltage is less than 24V and the charging current exists.Restore after the short circuit is eliminated.
56BMS lossAlarmCommunication failure after BMS communication function is enabledRestore after communication function disabled or communication success
58Fan errorAlarm, fan operation in full speedNo fan speed signal detectedRestore after fan speed signal detected
59EEPROM errorAlarmEEPROM read/write exceptionCan not restore
60OverloadAlarmThe mains current/battery discharge current/load power is higher than the rated value.Restore after the mains current/battery discharge current/load power is less than the rated value.
62PV energy weakAlarm, Turn off the PV output to the load, but keep the PV charging the batteryWhen the battery is not connected, the bus voltage is lower than the set valueRestore after battery connected or grid connected, or 10 minutes later.
68Battery under SOC shutdownAlarm, turn to standby modeBMS reports SOC lower than BSU set valueRestore after meeting one of the following three conditions: 1. Disable low SOC shutdown function 2. Disable BMS communication function 3. SOC is higher than the set value by 5%
69Battery below SOC warningAlarm, if it is in standby mode, it will remain in standby mode.Lithium battery SOC is lower than set value+5% (grid mode or battery mode), lower than set value+10% (standby mode)Restore after meeting one of the following three conditions: 1. Disable low SOC shutdown function 2. Disable BMS communication function 3. SOC is higher than the set value by 10%
72Battery cannot startupAlarmDuring standby, battery voltage is lower than the allowed startup voltageRestore after the battery voltage is higher than the allowed startup voltage
77Grid power is unstableAlarmLoss of grid power three times within 5 minutesRestore after 5 mins
78Meter LossAlarmWhen the grid power is connected and the grid connected inverter function is set to Meter, the meter communication is disconnectedRestore after grid is disconnected, or detection device is not set to Meter, or meter communication restore

6.3 General Troubleshooting

This section provides solutions for common issues not covered by specific fault or alarm codes.

ProblemFault EventTrigger ConditionsWhat to do
Unable to startOver temperaturePFC temperature exceeds protection threshold for >20s, or Alarm 58 lasts for 5s.Check if the fan is connected or if there are loose wiring issues. If the fan is not connected for more than 5 minutes, the machine will report fault code 5.
Inverter short circuitIn battery/standby mode, if inverter voltage < 80V and current > 30A, it responds within 100-120ms.1. Check for short circuits at output terminals. 2. Verify inverter voltage and current meet triggering conditions.
LED screen display fault code 58Fan malfunctionAny fans rotating less than 8 times within 2 seconds.1. Check if the fan is connected properly or if there are loose connections. 2. If fan is connected: a) Check for issues with fan detection circuit (e.g., excessive soldering). b) Check if the fan itself is damaged.
Unable to startBatteryRequires voltage ≥11.5V/N to start in battery mode. Common reasons for failure include improper calibration or insufficient battery voltage.1. Check if battery voltage sampling is functioning properly and calibrated. 2. Use a multimeter to measure battery terminal voltage. Note: Configure battery voltage according to machine model to avoid capacitor explosion.
Unable to startUtility powerN/A1. Check for short circuits at mains terminal. 2. Check for wiring errors (e.g., mains input to output terminals).
Unable to startPVN/A1. Check if PV input voltage is too close to critical threshold. 2. For low voltage versions, check if main control software versions are compatible.
PV not chargingN/AN/AConnecting the wrong battery voltage can damage the auxiliary power supply on the PV side, causing loss of power and inability to communicate with main control.

7. Specifications

INVERTER MODELAN-FGI-S12000
AC INPUT
Rated Input Voltage (VAC)220/230/240; L+N+PE
Voltage Range (VAC)90~280 (APP mode); 170~280 (UPS mode)
Frequency (Hz)50/60 (Auto Adaptive)
AC Output
Rated Capacity (kW)12 (Max current of AC output 1 is 70A. Max current of AC output 2 is 40A)
Surge Power (kVA)24
Voltage (VAC)220/230/240
Power Factor (PF)1
Frequency (Hz)50/60±0.1%
Switch Time (ms)10 (APP/UPS mode) / 20 (GEN mode)
WaveFormPure Sine Wave
Overload Capacity (Battery Mode)1min@ 102%~125% load
10s@ >125% load
Max. Efficiency (Battery Mode)94%@48V
Charger (PV/AC)
Solar Charger TypeMPPT
Max PV Input Current/PowerSingle PV Input: 27A/9000W
Dual PV Input: 22.5*2A/15000W
MPPT Range@Operating Voltage (VDC)60~450
PV Start-up Voltage80Vdc
Max PV Open Circuit Voltage (VDC)500
Max PV Charge Current (A)160
Max AC Charge Current (A)160
Max. Charge Current (PV+AC) (A)160
Battery
Normal Voltage (VDC)48
Battery TypeLithium and Lead-acid
General Data
HMILCD
InterfaceRS232/RS485/CAN
MonitoringWiFi(Optional)
Ingress ProtectionIP21
Operating Temperature-10℃~60℃
Relative Humidity5%~95% (Non-condensing)
Storage Temperature-15°C~60°C
Max. Operating Altitude4000m (Derating above 1000m)
Size53*44*14cm
Weight16kg
Comparison table FGI-S12000 vs MAX-10200

Image: Comparison table between FGI-S12000 and MAX-10200 models, showing Rated Output Power, Max PV Output Power, Number of MPPTs, IGBT, Electrolysis, Capacitor.

Solar Energy Storage System diagram

Image: Solar Energy Storage System diagram showing connections between Solar Panels, Grid, Generator, Inverter, Lithium/Lead-acid Battery, Home Loads, and Cloud/APP monitoring.

8. User Tips

  • Parameter Settings: Carefully set all operational parameters according to your specific system configuration and battery type for optimal performance and longevity.
  • Unboxing and Inspection: Always inspect the package and product thoroughly upon arrival for any damage, especially after long transit times.
  • Support: If you encounter any issues or have questions, reach out to the seller or technical support. Clear communication can help resolve problems efficiently.

9. Frequently Asked Questions (FAQ)

Q: What are the output voltage options for this inverter?
A: The inverter supports output voltages of 220V, 230V, and 240V AC.
Q: What is the weight of the product?
A: The inverter weighs 16kg.
Q: Does this inverter support 110V or 127V output?
A: The specifications indicate support for 220V, 230V, and 240V AC output. Please refer to the detailed specifications for your specific model variant.

10. Warranty and Support

For detailed warranty information, technical support, and service inquiries, please refer to the official user manual PDF provided by the manufacturer or contact your point of purchase. The comprehensive user manual can be found here.

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