1. Safety Precautions
Read and observe the following warnings and information below to ensure safe operation and prevent damage to your monitor.
- Before cleaning, always unplug your monitor. Use a dry cloth or lightly damp cloth. If using a damp cloth, wait for the monitor to completely dry before plugging it in again.
- Do not use alcohol or ammonia-based cleaner and/or liquids to clean your monitor.
- This monitor features ventilation openings on the back. Avoid blocking these openings to prevent overheating.
- Avoid placing this monitor near any heat sources (e.g., portable heaters or heating vents) as this may cause damage.
- Do not spray cleaner or any liquid directly onto the monitor's screen or any part of the monitor.
- Do not insert anything into any part of the monitor, especially the ventilation openings.
- Always ensure your monitor is placed on a secure, level surface to prevent it from falling and sustaining damage.
- Unplug your monitor during any extended periods of non-use.
- Do not place heavy items on the monitor or monitor cables.
- Do not attempt to disassemble or remove parts from the monitor. Any unauthorized disassembly or modification can result in damage, exposure to high voltage electricity, and serious injury or death.
FYHXele is not responsible for injury or damage due to failure to adhere to these precautions.
Image Persistence
This product is not designed to have fixed image patterns on the screen for extended periods of time.
CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.
To reduce the risk of electric shock, do not remove the cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel.
The "bolt of lightning" symbol indicates uninsulated material within the unit that may cause an electrical shock. For safety, do not remove product covering.
The "exclamation point" symbol calls attention to features for which you should read the enclosed literature closely to prevent operating and maintenance problems.
WARNING: To reduce the risk of fire or electric shock, this apparatus should not be exposed to rain or moisture and objects filled with liquids, such as vases, should not be placed on this apparatus.
2. Box Contents
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact customer support.
- Monitor (1x)
- Stand Stem (1x)
- Stand Base (1x)
- M6*16mm Screws (1x, for Stand Installation)
- Power Cable (1x)
- DP Cable (1x)
- User Manual (1x) - View PDF
Note: Extra screws may be included as backup.
Image: User Manual Cover
3. Product Overview
3.1 Monitor Buttons
The monitor features several buttons for navigation and control, typically located on the back or bottom right side.
| No. | Button | Description |
|---|---|---|
| 1 | M (Menu) | Display the OSD menu or enter sub-menus. |
| 2 | ▼ (Down) | Press to move down in the menus. |
| 3 | ▲ (Up) | Press to move up in the menus. |
| 4 | E (Exit) | Press to exit. |
| 5 | ⏻ (Power) | Power on/off. |
Image: Diagram showing monitor buttons (M, ▼, ▲, E, ⏻) and their corresponding numbers.
3.2 Monitor Ports
The monitor provides various ports for connectivity, typically located on the rear panel.
- DP (DisplayPort): DisplayPort 1.4, supports up to 1920*1080P@180Hz (Max) or 2560x1440@165Hz.
- HD-interface (HDMI): HDTV 2.1, supports up to 1920*1080P@180Hz (Max) or 2560x1440@165Hz.
- AUDIO OUT: Connect external audio devices like speakers or headphones.
- USB Type-A Port: USB2.0, for connecting USB devices.
- DC Power Input: Insert the power cable to supply power to the monitor.
Image: Diagram showing the monitor's rear ports: DP, HD-interface, Audio Out, USB Type-A, and DC power input.
WARNING: Always use the appropriate power cord.
3.3 Indicator Light
The indicator light, usually located on the front bottom bezel, provides status information:
- Solid blue light: Indicates power is on and the monitor is operating normally.
- Flashing blue light: Indicates no video source, no horizontal or vertical signal detected, or low voltage. Ensure your computer is on and all video cables are fully inserted and/or connected.
Image: Diagram showing the location of the indicator light on the monitor.
3.4 Product Display
Visual representations of the monitor from various angles.
Image: Front view of the monitor.
Image: Rear view of the monitor, showing ports and stand attachment.
Image: Side view of the monitor, illustrating its slim profile and tilt adjustment capability.
4. Installation
Follow these steps to assemble and set up your monitor.
- Unpack the Monitor: Gently open the package and take out the product with the foam still attached. Place it on a desktop or table.
- Assemble the Stand Base: Take out the stand base, insert it into the stand stem, and secure it with one M6*16mm screw.
- Attach Stand to Monitor: Use a little force to insert the assembled stand into the slot on the back of the monitor in parallel until you hear a "click" sound.
- Position the Monitor: Hold the stand riser with both hands firmly and lift the monitor. Then place the monitor in an upright position on a flat surface.
Image: Diagram showing the stand base being attached to the stand stem with a screw (Picture 1 from manual).
Image: Diagram showing the assembled stand being inserted into the back of the monitor (Picture 2 from manual).
VESA Mounting
The monitor supports VESA mounting standard 75 x 75 mm, allowing you to mount it on a compatible wall mount or monitor arm (sold separately).
5. OSD Setup (On-Screen Display)
The OSD Menu allows you to adjust your monitor's settings. It appears on screen after turning on the monitor and pressing the 'M' button.
When using the monitor for the first time, settings will automatically adjust to optimal settings according to your computer's configuration.
- Press any one of the buttons (M, ▼, ▲, E, ⏻) to activate the navigation window.
- Press 'M' to enter the OSD menu.
- Use '▼' or '▲' to browse functions. Highlight the desired function, then press 'M' to enter the sub-menu.
- Use '▼' or '▲' to browse sub-menus. Highlight the desired function, then press 'M' to highlight an option.
- Press 'M' to confirm the settings and exit the current screen.
- Press 'E' to exit the current screen.
Image: Diagram showing the OSD menu structure with options like Brightness, Contrast, ECO, OSD, DCR.
5.1 OSD Menu Functions
Below is a detailed list of the OSD menu options and their descriptions. Note that functions may change due to version upgrades.
| Main Menu | Sub-Menu | Options | Description |
|---|---|---|---|
| Luminance | Brightness | 0-100 | Adjust display brightness |
| Contrast | 0-100 | Adjust display contrast | |
| ECO Mode | Standard, Game, Internet, Movie | Set visual mode | |
| DCR | ON/OFF | Turn dynamic contrast on/off | |
| Over Driver | ON/OFF | Set the Over driver function | |
| HDR | ON/OFF | Turn on/off HDR function | |
| Image Setup | Aspect | Wide, 4:3 | Set image aspect ratio to fullscreen or 4:3 |
| Color Temp. | Warm, Cool, User, Normal | Set the display color temperature mode: Warm(5500K), Cool(7500K), Normal(6500K), User(set temperature by user) | |
| Color Setup | RED | 0-100 | Customize the display screen RGB component according to preference |
| BLUE | 0-100 | ||
| GREEN | 0-100 | ||
| Low Blue Mode | Off, Week, Medium, Strong | Set blue light filtering level | |
| OSD Setup | Language | English, Nederlands, Français, Deutsch, 한국, Español, Pусский, Português, Turkce, Italiano, Polski, 日本語 | Set OSD language |
| OSD H. Position | 0-100 | Adjust the OSD Horizontal position | |
| OSD V. Position | 0-100 | Adjust the OSD Vertical position | |
| Timeout | 0-60 | Adjust OSD display time | |
| Transparency | 0-100 | Adjust OSD transparency | |
| Reset | Reset | None | Reset monitor configurations |
| Black Level | 0-100 | Adjust the 'Black Level' value from 0 to 100. | |
| Extra | Input Set | HDMI/DP | DP or HDMI signals input |
| Mute | ON/OFF | Turn audio on/off | |
| Volume | 0-100 | Adjust the volume | |
| FreeSync | ON/OFF | Turn on/off FreeSync | |
| Mprt | ON/OFF | Turn MPRT On or Off |
6. Features
The FYHXele 27-inch curved gaming monitor offers a range of features designed to enhance your gaming and viewing experience.
- High Refresh Rate: Enjoy smooth and fluid visuals with a 165Hz refresh rate, reducing motion blur in fast-paced games.
- Fast Response Time: A 1ms (MPRT) response time minimizes ghosting and smearing for clear, sharp images.
- Curved VA Panel: The 2800R curvature (or 1800R on some models/descriptions) provides an immersive viewing experience, reducing visual distortion and eye strain.
- AMD FreeSync Technology: Synchronizes the monitor's refresh rate with your GPU, eliminating screen tearing and stuttering for a seamless gaming experience.
- High Resolution Options: Available in 1920x1080 (FHD) and 2560x1440 (QHD) resolutions to suit your preference.
- HDR Support: High-Dynamic Range (HDR400) provides enhanced contrast and color accuracy, revealing more detail in both bright and dark scenes.
- Low Blue Light & Flicker-Free: Reduces eye fatigue during extended use by minimizing harmful blue light emissions and eliminating screen flicker.
- Wide Color Gamut: Features 98% sRGB color gamut for rich and accurate color reproduction.
- Built-in Speakers: Integrated speakers provide audio output without the need for external devices.
- Multiple Connectivity: Equipped with HDMI and DisplayPort interfaces for versatile connection to various devices.
Image: Illustration of AMD FreeSync technology reducing screen tearing.
Image: Visual demonstrating the smoothness of a 165Hz refresh rate.
Image: Comparison showing "DC-No-flicker" versus "Flicker" for eye comfort.
Image: Diagram illustrating the isometric viewing benefits of a 2800R curved panel.
Image: Summary of key monitor features.
Image: Visual comparison of 1ms MPRT response time.
Image: Explanation of 1800R curvature.
7. Specifications
The following table details the technical specifications of the FYHXele 27-inch curved gaming monitor (Model FY27CW).
| Item | Detail |
|---|---|
| Model Number | FY27CW (Note: Generic manual may refer to FY24FHR for 24-inch models) |
| Display Size | 27 Inches (675mm) |
| Panel Type | VA (Soft Screen) |
| Screen Curvature | 2800R (Also seen 1800R in some descriptions/images) |
| Screen Surface | MATT |
| Display Ratio | 16:9 |
| Resolution | 1920x1080 (FHD) / 2560x1440 (QHD) |
| Refresh Rate | 165 Hz (Max 180Hz on some configurations) |
| Response Time | 1 ms (MPRT / Black and White Response Time) |
| Viewing Angle | 178° (Horizontal) / 178° (Vertical) |
| Brightness | Typical: 250 cd/m²; Max: 300cd/m² |
| Contrast Ratio | 3000:1 |
| High-Dynamic Range | HDR400 |
| Matrix Color Depth | 10 bit |
| Color Gamut | 98% sRGB / 72% NTSC |
| Refresh Rate Sync Technology | AMD FreeSync |
| Built-in Speaker | Yes |
| Interface Type | DP (DisplayPort), HDMI (HDTV 2.1), USB2.0, Audio Out |
| Power Input | AC100-240V 50/60Hz |
| Adapter Output | DC12V, 4.0A |
| Power Consumption | Typical: 20W; Max: 26W; Standby ≤ 0.5W |
| OSD Language | English, Simplified Chinese, Dutch, French, German, Korean, Spanish, Russian, Portuguese, Turkish, Italian, Polish, Japanese |
| Usage Temperature | 32°F~104°F (Operating) |
| Storage Temperature | -4°F~ 140°F (Storage) |
| Humidity | 10-85% RH (Non-Condensing) |
| Tilt Angle | Forward 5°; Backward 15° (±2°) |
| VESA Mounting | 75 x 75 mm |
| Dimensions (with stand) | 21.2 x 12.6 x 16.5 in (540 x 320 x 418mm) |
| Weight (with packaging) | 3.4kg / 7.5 lb. |
| Launch Date | 2022 |
| Origin | Mainland China |
8. Troubleshooting
If you encounter issues with your monitor, refer to the following troubleshooting guide.
The screen is blank
- Press the power button to turn the monitor on.
- Confirm that the brightness and contrast settings are set normally in the OSD menu.
- Check if the Indicator Light is flashing. If so, there is no signal from your video source.
- If your source is a notebook or laptop, ensure its settings are in mirror or extension mode and the device itself is powered on.
The image is out of focus
- Ensure the video cable is inserted properly at both ends.
The screen is flashing
- Try an alternative power source. Insufficient power may cause this issue.
- Ensure devices such as non-shielded speakers, fluorescent lighting, AC transformers, table fans, etc., are a safe distance away from your screen to avoid magnetic disturbances.
The color bleeds or visual effects appear unusual
- If your screen is all red or blue, or any colors disappear, check that the cable is properly inserted. A loose connection can cause a bad signal.
- Try connecting to another video source for comparison.
The screen appears to be scrolling, rolling, or moving unusually
- Check that your source frequency is within 48-170Hz.
- Reconnect and ensure your video cable is secure.
The monitor needs cleaning
- Make sure the monitor has been powered off before cleaning.
- Always use a soft, non-abrasive cloth for cleaning.
- Use a dry, non-abrasive cloth to gently remove debris or dust.
- If necessary, lightly dampen a non-abrasive cloth with water and gently clean the surface.
- Never use alcohol or ammonia-based cleaning solutions.
- Never spray liquid directly onto any part of the monitor.
The indicator light does not work
- Check if the power is on.
- Check if the power line is connected.
Cannot plug and play
- Inspect if the monitor is compatible with your PC.
- Inspect if your graphics card is compatible with the monitor.
- Inspect if the pins in the interface are curved or damaged.
Dim image
- Adjust the brightness and contrast ratio in the OSD menu.
Light indicator is on or flashing, but there is no image displayed on screen
- Check if the monitor power is on.
- Check if the graphics card is installed properly.
- Check if the signal line connects securely with the monitor.
- Check if the pins in the interface are curved or damaged.
Color shortage (red, green, or blue)
- Inspect if the pins in the interface are curved or damaged.
9. User Tips
Here are some general tips to optimize your experience with the FYHXele monitor:
- For optimal gaming performance, ensure your graphics card drivers are up to date to fully utilize the 165Hz refresh rate and AMD FreeSync technology.
- Experiment with the ECO modes (Standard, Game, Internet, Movie) in the OSD menu to find the best visual settings for different content types.
- If you experience eye strain, activate the Low Blue Light mode in the OSD settings to reduce blue light emissions.
- Regularly clean the screen with a soft, dry, non-abrasive cloth to maintain image clarity. Avoid harsh chemicals.
- Consider using the VESA mount option for a more ergonomic setup, especially if you spend long hours at your desk.
10. Warranty and Support
For further information, technical support, or warranty inquiries, please contact FYHXele customer service.
- Manufacturer: Shenzhen Fengyu Huaxin Technology Co., Ltd.
- Address: Room 517, 5th Floor, Building D, Shanhaiyunhui, No. 1067, Bantian Xuegang, Longgang District, Shenzhen, Guangdong Province, China.
- Customer Service Email: support@fyhxele.com
- Website: www.fyhxele.com
- User Manual (PDF): A detailed user manual in PDF format is available for download here.