iScooter W3

Contents

iScooter W3 Electric Scooter User Manual

Model: W3

Your guide to safe and efficient operation.

Introduction

Thank you for choosing the iScooter W3 Electric Scooter. This manual provides essential information for the safe assembly, operation, maintenance, and troubleshooting of your scooter. Please read it carefully before use and keep it for future reference.

Illustrations of the product, accessories, and user interface in this manual are for reference purposes only. Actual product and functions may vary due to product enhancements.

For additional resources, including a digital manual, step-by-step setup videos, FAQs, troubleshooting, and electronic lock features, you can install the "Voltix" App by scanning the QR code below:

QR code for Voltix App

Scan to install the "Voltix" App for digital manual, setup videos, FAQs, and electronic lock.

A comprehensive user manual is also available in PDF format: W3 Electric Scooter User Manual (PDF)

Package Contents

Ensure all items are present and in good condition upon unboxing:

Image showing all package contents: scooter, T-wrench, charger, instruction manual, inner tube, post screws, extension tube.

Package contents include the W3 Electric Scooter, T-wrench, charger, instruction manual, inner tube, post screws, and extension tube.

  • W3 Electric Scooter
  • T-wrench (x1)
  • Charger (x1)
  • Instruction Manual (x1)
  • Inner Tube (x1)
  • Post Screws (x6, including 2 spare)
  • Extension Tube (x1)

Product Overview

Familiarize yourself with the components of your W3 Electric Scooter:

Diagram of W3 Electric Scooter with numbered parts.

Diagram illustrating the main components of the W3 Electric Scooter.

  1. Fender Clip
  2. Bell
  3. Brake Lever
  4. Headlight
  5. Display
  6. Throttle
  7. Folding Mechanism
  8. Charging Port
  9. Kickstand
  10. Fender Hook
  11. Brake Light

Setup and Assembly

1. Unfolding the Scooter

To prepare your scooter for riding:

  1. Press the folding buckle to release it from the rear fender.
  2. Lift the stem to the riding position.
  3. Close the folding latch until you hear a click.
Diagram showing the unfolding process of the scooter.

Visual guide for unfolding the scooter: 1. Lift the handlebar stem into riding position. 2. Close the folding lock until it clicks.

2. Handlebar Installation

Attach the handlebar assembly to the stem:

  1. Install the handlebar assembly onto the stem.
  2. Pre-tighten all four bolts.
  3. Fully tighten them using the supplied T-wrench.
Diagram showing handlebar installation.

Step 3: Install the handlebar on the stem. Pre-tighten the four bolts and tighten them securely using the provided tool.

Operating Instructions

Basic Operations

  • Power ON/OFF: Press and hold the Power button for 2 seconds.
  • Headlight ON/OFF: While the scooter is powered on, press the Power button once to turn the headlight and taillight on/off.
  • Switch Riding Mode: Press the Power button twice to cycle through riding modes.
  • Switch Speed Unit: Press the Power button three times to switch between km/h and mph.
  • Switch Start Mode: Press the Power button four times to switch between zero-start and non-zero start.
  • Cruise Control ON/OFF: Press the Power button five times.

Display Overview

The smart LED display provides real-time information:

Smart LED display showing cruise control, battery level, driving mode, and headlights on indicators.

The smart LED display shows key information such as cruise control status, battery level, current driving mode, and headlight status.

IndicatorDescription
1. Real-time Speed / Error CodeDisplays current speed or error codes (e.g., E10, E14, E15, E16, E50).
2. Speed UnitIndicates whether speed is displayed in km/h or mph.
3. Riding ModeShows the current riding mode (e.g., ECO, D, S).
4. HeadlightIndicates if the headlight is on.
5. App ConnectedShows if the scooter is connected to the Voltix app.
6. Motor OverheatingWarning indicator for motor overheating.
7. Battery LevelDisplays the current battery charge level.
8. Cruise ControlIndicates if cruise control is active.
9. Error PromptGeneral error indicator.

Riding Modes and Speeds

Riding ModeEuropean Max SpeedNorth American Max Speed
6 km/hN/A
ECO15 km/h6 mph (10 km/h)
D25 km/h12 mph (20 km/h)
SN/A18 mph (29 km/h)

Note: The scooter has standard speeds of 6 / 15 / 25 km/h (3 gears). Unlocked speeds are 6 / 10 / 20 / 30 km/h (4 gears after hack).

Folding the Scooter

For storage or transport, fold your scooter:

  1. Turn the scooter off.
  2. Open the folding latch.
  3. Fold down the stem so that the folding buckle on the handlebar catches the hook on the rear fender.
Image showing a person carrying a folded scooter and a diagram of the folded dimensions.

The scooter is easy to fold and store. Folded size: 1050*450*490mm. Net weight: 10.4KG. Maximum load: 100KG.

Safety Guidelines

Always prioritize safety when operating your electric scooter.

  • Wear protective equipment, including a helmet, at all times.
  • Comply with all applicable local laws and regulations regarding electric scooter usage.
  • Be aware of your surroundings and ride defensively.
  • Avoid sudden braking.
  • Cruise Control Warning: Automatic cruise control activates at 18 MPH (or 29 km/h). To disengage cruise control, briefly squeeze the brake lever (do not hold it) or quickly press the thumb throttle and release it immediately.
  • Do not use the scooter in heavy rain or wet conditions.
  • Ensure the scooter is fully charged before long rides.
  • The scooter is designed for a maximum load of 100 kg (220 lbs). For the best riding experience, 70% of the maximum load is recommended.
  • Please mind potential fire risk and strictly follow the instruction manual for charging and storage.
Image showing a person riding the W3 Electric Scooter with safety features highlighted.

Safety design includes a built-in intelligent BMS system for real-time monitoring and multiple protections.

Charging Your Scooter

Follow these guidelines for safe and effective charging:

Diagram showing the charging port location and charger connected to the scooter.

Connect the charger to the charging port located on the scooter deck.

  • The scooter is fully charged when the charger indicator changes from red to green.
  • Do not overcharge the scooter.
  • Keep the charging port cover closed when not charging.
  • During charging, the scooter cannot be turned on.
  • For safety, never charge the scooter in the rain or wet conditions.
  • Charging time is approximately 5-6 hours.

Maintenance

Regular maintenance ensures the longevity and performance of your W3 Electric Scooter.

  • Cleaning: Wipe the scooter with a damp cloth. Do not use high-pressure water or immerse the scooter in water.
  • Tires: The scooter uses 8.5-inch pneumatic (inner & outer) road tires. Regularly check tire pressure and for any signs of wear or damage. Maintain proper tire pressure for optimal performance and safety.
  • Brakes: Periodically check the functionality of both the rear drum brake and the electronic brake. Ensure they respond effectively.
  • Folding Mechanism: Keep the folding mechanism clean and free of debris to ensure smooth operation.
  • Storage: Store the scooter in a cool, dry place away from direct sunlight and extreme temperatures. If storing for an extended period, ensure the battery is charged to about 50-70% and recharge it every 1-2 months to prevent deep discharge.

Troubleshooting: Error Codes

If your scooter displays an error code, refer to the table below for common issues. If the problem persists or you encounter an unlisted code, contact customer support.

CodeDefinition
E10Communication Fault
E14Throttle Fault
E15Brake Lever Fault
E16Motor Hall Sensor Fault
E50Over-voltage

Specifications

Detailed technical specifications for the iScooter W3 Electric Scooter:

Table of W3 Electric Scooter specifications.

Comprehensive specifications for the W3 Electric Scooter.

FeatureSpecification
ModelW3
Expanded Size1050 x 450 x 1100 mm (41.3 x 17.7 x 43.3 in)
Folded Size1050 x 450 x 490 mm (41.3 x 17.7 x 19.3 in)
Net Weight10.4 KG (22.9 lbs)
Gross Weight12.5 KG
Battery CapacityDC 36V, 7.8Ah
Motor Power350W
Wheel Diameter8.5 inches (21.6 cm)
Range24-34 km (15-21 miles)
Maximum Load Capacity100 kg (220 lbs)
Working Temperature-2°C to 35°C (28.4°F to 95°F)
Charger InputAC 100-240V, 50/60Hz
Charger OutputDC 42V, 1A
Charging Time5-6 hours
Max Speed30 km/h (unlocked) / <25 km/h (standard)
Waterproof RatingIPX4
Applicable PeopleUnisex
Recommended Age14+
CertificationCE

User Tips

  • Pre-Ride Check: Always perform a quick check of your brakes, tires, and battery level before each ride.
  • Smooth Acceleration: For a comfortable ride and to conserve battery, accelerate smoothly rather than abruptly.
  • Tire Pressure: Maintaining optimal tire pressure (as specified in the manual or on the tire sidewall) can significantly improve range and ride comfort.
  • Folding for Transport: Practice the folding mechanism a few times to become proficient, especially if you plan to frequently carry it on public transport or store it in tight spaces.
  • Night Riding: Utilize the front headlight and rear brake light for visibility during low-light conditions. Consider wearing reflective clothing.

Compliance and Support

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by the manufacturer could void your authority to operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

RF Exposure Information: The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions, compliance with exposure requirements.

CE Warning

  • The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
  • Children being supervised are not to play with the appliance.

Disposal of Electrical and Electronic Equipment

The crossed-out garbage can symbol indicates that you are legally obliged to dispose of these devices separately from unsorted municipal waste. Disposal via the residual waste bin or the yellow bin is prohibited. If the products contain batteries or rechargeable batteries that are not permanently installed, they must be removed before disposal and disposed of separately as a battery.

Options for Returning Old Devices (EAR): Owners of old devices can hand them over within the scope of the options for returning or collecting old devices that have been set up and made available by public waste disposal authorities, so that proper disposal of the old devices is ensured.

Declaration of Conformity

To obtain the full text of the EU Declaration of Conformity, please contact our support team at support@e-scootworld.com.

Manufacturer Information

Manufacturer: Dongguan Yicheng Shengda Information Technology Co., Ltd.

Address: Room 301, No. 28, Houshan Road, Nanchongkou, Humen Town, Dongguan City, Guangdong Province, China

E-mail: support@e-scootworld.com

Model Version: W3_EU_NA_V2

Product Demonstration Video

Watch a demonstration of the iScooter W3 Electric Scooter, showcasing its features and ease of use.


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