Preface
Thank you for purchasing Acer products. For optimum operation, please read this manual carefully before using.
Product Overview
Item Name
TWS Wireless headset
Product Description
This TWS earphone is a wireless connectivity-enabled audio product, which is compatible with Android and iOS smartphones, tablets, and other portable electronic devices. By eliminating the constraints of wired connections, it offers users enhanced convenience and unrestricted mobility, catering to a wide range of application scenarios.
What's in the Box (Product List)
- Earphones Headphones x2
- Charging case x1
- Type-C charging cable x1
- Instruction manual x1
Product Structure Diagram

Diagram of Acer OHR637 TWS Wireless Headphones with key components labeled.
- Function Key (Touch)
- Headphone Indicator Light
- Charging case indicator Light
- Charging case
- Charging port
Setup and First Use
Initial Charging
Before using this product for the first time, please fully charge it. Use a 5V/1A charger that has passed the safety certification of a regular manufacturer to avoid damage. The charging method for the charging case is via the Type-C interface. When charging the charging case, please unplug the charging cable as soon as possible after the power is fully charged to prevent battery damage from long-term charging.
Wearing the Earphones
Gently place the earphones into the external ear canal and adjust them after insertion to a comfortable angle.
Wireless Connection (Pairing)
On Android/iOS platforms, open the charging case to automatically power on the earbuds. Then, navigate to the Wireless settings page of your mobile phone to search for and connect to the 'OHR637' device.
Video demonstrating the unboxing, earbud placement, and connection process.
Operation Instructions
Power On/Off
- Power On: Open the charging case. The earbuds will turn on automatically when taken out of the case. Alternatively, press and hold either the left or right earbud for 8-10 seconds.
- Power Off: The earbuds will turn off when placed in the charging case.
Multifunction Touch Controls
The earphones feature touch controls on the function key (1) as shown in the product structure diagram.

Detailed touch control commands for the earbuds.
- Playback: Press and hold the right ear for 2 seconds.
- Pause: Press and hold the right ear for 2 seconds.
- Answering/Hanging up calls: Click the right ear/left ear once.
- Rejecting incoming calls: Press and hold the left ear/right ear for 2 seconds.
- Previous/Next Track: Double-click the right ear for the previous track / double-click the left ear for the next track.
- Voice Control: Press and hold the left ear for 2 seconds.
- Low Latency Mode: 3 Click the left earbud to toggle Low Latency On/Off.
- Noise Reduction Modes: 3 Click the right earbud to cycle through Noise Reduction On, Transparent Mode, and Noise Reduction Off.
Note: This product can be connected and used with any device equipped with Wireless functionality.
Product Specifications

Physical dimensions and key technical parameters.
| Feature | Specification |
|---|---|
| Product Model | OHR637 |
| Item Name | TWS Wireless headset |
| Material | Plastic (ABS) |
| Product Weight | 34.5g |
| Earbud Weight (Single) | 3.5g / 0.12oz |
| Earphones Size | 32*22.8*21.3mm (1.26*0.9*0.84 IN) |
| Charging Case Size | 53.5*49*26mm (2.11*1.93*1.02 IN) |
| Wireless Version | V5.4 |
| Wireless Type | Bluetooth |
| Communication Distance | Approximately 10 meters (in open and unobstructed surroundings) |
| Frequency Response Range | 20Hz - 10KHz |
| Impedance Range | up to 32 Ω |
| Vocalism Principle | Dynamic |
| Noise Reduction Function | ANC/ENC (Active Noise-Cancellation, Dual Mic Noise Reduction, 25-30dB Noise Reduction Depth) |
| Sound Quality | HiFi Sound, Panoramic Sound Effect, Sound Isolating |
| Microphone | Yes |
| Volume Control | Yes |
| Control Button | No (Touch Control) |
| Voice Assistant Built-in | No |
| NFC Technology | No |
| Waterproof | No |
| Support APP | No |
| Support Memory Card | No |
| Earphone Battery Capacity | 30mAh (One-Time Standby ≈ 4H) |
| Charging Case Battery Capacity | 350mAh (Total Standby ≈ 24H with charging case) |
| Charging Port | Type-C |
| Compatible System | Windows/Mac OS/iOS/Android |
| Certification | CE, FCC, RoHS |
The picture materials, product models, test data, functional performance, specification parameters, etc. presented in this store are for reference only. The design data are all internal test results of our store's laboratory. The data will have different degrees of error in different environments. Please refer to the actual machine experience.
Maintenance and Care
- Do not use abrasive cleaners to clean this product.
- Before cleaning and maintaining this product, stop using it, turn off the application, and disconnect all connections or cables to other equipment.
- If you do not plan to use this product for a long time, please store it in a dry environment and charge the headset at least once a month to prolong its life and avoid extreme temperature and dust.
- To ensure the normal operation of the headphones, please make sure the headphones have sufficient power.
Safety Guidelines and Warnings
- The product is not a toy, and children under the age of 12 must use it under the supervision of an adult.
- Do not allow this product to be heated or close to a fire source, such as a cooking stove.
- Do not expose the product to direct sunlight for a long time.
- Do not discard this product in fire to avoid explosion.
- Do not attempt to disassemble this product to make any modifications, as it does not contain any user-serviceable components.
- Do not use this product in rain.
- Permanent hearing loss may occur if earphones or headphones are used at high volume for prolonged periods of time.
- When using this product with Wireless connection, please adjust the sound of the earphones to an appropriate volume to avoid hearing damage caused by long-term loud volume.
- If you use this product while engaging in activities that require concentration, you should pay attention to your own safety and the safety of others, such as when driving or cycling, on roads, construction sites, railways, or walking. You should remove your headphones or adjust the volume to ensure that you can hear the sounds around you, including alarms and warning signals.
- Please follow the relevant regulations of your region or country and use this product as required when driving.
- This product contains magnetic materials; please keep it away from electrical appliances with strong magnetic or electric fields, such as microwave ovens, refrigerators, etc., when using or placing the product.
- It is recommended to use this product in an environment with a temperature of -0°C~45°C. When the ambient temperature is below +5°C, battery performance may be limited.
- Do not use this product in places where it is expressly prohibited to use wireless equipment, as it may interfere with other electronic equipment or cause other dangers.
- Before approaching medical or industrial equipment or boarding a plane, please ask the local staff if they can use it.
- Please dispose of waste electronic products properly in accordance with local laws and regulations, and do not dispose of electrical and electronic equipment, parts, batteries, and other household waste.
- Regarding the rechargeable headphones, please use our company's standard USB cable or the designated charging cable to charge the headphones.
- The power delivered by the charger must be between min 5 Watts and max 10 Watts in order to achieve the maximum charging speed.
User Tips
- For optimal battery life, ensure the charging case is fully charged before extended use.
- Experiment with the different noise reduction modes (Noise Reduction On, Transparent Mode, Noise Reduction Off) to find the best setting for your environment.
- Regularly clean the earbuds and charging case with a soft, dry cloth to maintain performance and hygiene.
Troubleshooting
- Earbuds not pairing: Ensure both earbuds are in the charging case, then open the case. Check your device's Bluetooth settings to ensure 'OHR637' is visible and selected. If issues persist, try forgetting the device on your phone and re-pairing.
- One earbud not working: Place both earbuds back in the charging case, close it, then open it again. Ensure both earbuds have sufficient charge.
- Low volume or poor sound quality: Check your device's volume settings. Ensure earbuds are properly seated in your ears. Clean any debris from the earbud speakers.
- Charging issues: Ensure the Type-C cable is securely connected to both the charging case and a compatible 5V/1A power adapter. Check the charging case indicator light for charging status.
- Touch controls unresponsive: Ensure your fingers are clean and dry. Try restarting the earbuds by placing them in the case and taking them out again.
Compliance Information
FCC Warning
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly approved by the manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 0cm between the radiator and your body.
CE Declaration of Conformity
Hereby, Acer Gadget Inc. declares in compliance with the essential requirements and the other relevant provisions of the Radio Equipment Directive 2014/53/EU and RoHS Directive 2011/65/EU.
Disposal of Waste Equipment by Users in Private Households in the European Union

This symbol on the product or its packaging indicates that this product must not be disposed of with other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the store or the shop where you purchased the product.
Warranty and Support
For warranty information and customer support, please refer to the documentation provided with your purchase or visit the official Acer support website. Keep your proof of purchase for any warranty claims.





