1. Introduction
The Broadlink RM MAX Smart Home Hub is a high-performance universal remote control designed to integrate and manage your infrared (IR) and radio frequency (RF) controlled devices. With enhanced Bluetooth Low Energy (BLE) for faster pairing and local control, it offers seamless integration with popular voice assistants like Amazon Alexa and Google Home. This manual provides essential information for setting up, operating, and maintaining your RM MAX hub to create a smarter, more automated home environment.
2. Safety Information
- Ensure the device is powered by a 5V DC, 1A or greater power supply.
- Do not expose the device to water or moisture.
- Operate the device within the specified temperature range of 0-50°C and humidity ≤85% RH.
- Keep the device away from direct sunlight and heat sources.
- Do not attempt to disassemble or repair the device yourself. Contact support for assistance.
- This device is intended for indoor use only.
3. Package Contents
Please check the box for the following items:
- Broadlink RM MAX Smart Home Hub
- USB Power Cable
- Power Adapter (if included with your specific purchase option)
4. Specifications
| Feature | Description |
|---|---|
| Brand | BroadLink |
| APP | BroadLink Magic Home |
| Adaptable Power Supply | 5V DC ≥1A |
| Operating Temperature | 0-50°C |
| Operating Humidity | ≤85% RH |
| Wireless Communication Method | 2.4G Wi-Fi |
| Wi-Fi Frequency Range | 2.412 GHz - 2.472 GHz |
| IR Frequency Range | Supports IR Carrier Frequency Learning |
| IR Communication Distance | 8m |
| RF Frequency Range | 315; 305-335MHz; 433; 430-440MHz |
| RF Communication Distance | 50m |
| Indicator Light | Blue, Orange |
| Containment | Multi-Directional Infrared Transmittance |
| Implementation Standards | GB4943.1 |
| Certification | CE/ROHS |
| Overall Dimensions (L x W x H) | 114.6 x 108.8 x 36.5 mm |
5. Setup Guide
Follow these steps to set up your Broadlink RM MAX Smart Home Hub:
Download the BroadLink APP
Download the latest BroadLink APP from the Apple App Store or Google Play. Search for "BroadLink Magic Home" or "BroadLink" in your app store.
Power On and Check LED Status
Connect the RM MAX to a power source using the provided USB cable and a 5V DC, 1A (or greater) power adapter. Check the LED indicator light on the device. It should be flashing, indicating it's ready for pairing.
Connect to Bluetooth or Wi-Fi
Open the BroadLink APP. The app will guide you through connecting the RM MAX to your home network. You can connect via Bluetooth for quick local control or via 2.4GHz Wi-Fi for stable remote access and voice control. Ensure your phone is connected to a 2.4GHz Wi-Fi network during setup.
Add Your IR/RF Devices
Within the BroadLink APP, follow the instructions to add your IR and RF controlled devices (e.g., TV, AC, fan, blinds). The app provides options for pre-set device types or a manual learning function for custom remote signals.
Link with Voice Assistants (Optional)
To enable voice control, link your BroadLink account with Amazon Alexa or Google Home through their respective apps. Once linked, you can control your added devices using voice commands.
6. Operating Instructions
The Broadlink RM MAX offers multiple ways to control your home appliances:
6.1. Local Control (BLE)
For instant control without an internet connection, the RM MAX supports local control via Bluetooth Low Energy (BLE) and Fastcon pairing. Once configured, you can control your devices directly from the BroadLink app on your smartphone when within range, even if your Wi-Fi network is down.
6.2. Remote Control (Wi-Fi)
Once connected to your 2.4GHz Wi-Fi network, the RM MAX allows you to control your home appliances from anywhere using the BroadLink app on your smartphone. This requires an active internet connection for both the hub and your smartphone.
6.3. Voice Control
After linking your BroadLink account with Amazon Alexa or Google Home, you can use voice commands to control your devices. Examples include: "Alexa, turn on the fan" or "Hey Google, turn on the fan."
6.4. Timer & Schedule
Use the BroadLink app to set daily schedules for your devices. This allows you to automatically turn appliances on or off at specific times, enhancing convenience and energy efficiency.
6.5. Preset Scenes & Smart Routines
Create custom one-tap scenes and automation routines within the BroadLink app. For example, a "Good Morning" scene could open your blinds and turn on your music, while a "Bedtime" scene could power down all entertainment devices.
6.6. Manual Learning Function
If your device's remote control is not in the BroadLink app's database, you can use the manual learning function. The RM MAX can learn and replicate IR signals from your existing physical remote controls, allowing you to control virtually any IR device.
6.7. FastCon Integration
The RM MAX acts as a smart hub for managing and automating your FastCon ecosystem. It integrates with FastCon-enabled smart bulbs (e.g., LB4E26, GU10) and sensors (e.g., motion, door, temperature/humidity), providing a unified control experience.
7. Maintenance
- Cleaning: Use a soft, dry cloth to clean the surface of the device. Do not use liquid cleaners or aerosols.
- Placement: Place the RM MAX in a central location within your home to ensure optimal IR and RF signal coverage. Avoid placing it behind obstacles that could block signals.
- Firmware Updates: Regularly check the BroadLink app for firmware updates to ensure your device has the latest features and security enhancements.
8. Troubleshooting
- Device not powering on: Ensure the USB cable is securely connected to the RM MAX and the power adapter, and that the adapter is plugged into a working power outlet.
- Cannot connect to Wi-Fi:
- Ensure your Wi-Fi network is 2.4GHz. The RM MAX does not support 5GHz Wi-Fi.
- Check your Wi-Fi password for accuracy.
- Move the RM MAX closer to your Wi-Fi router.
- Restart your router and the RM MAX.
- IR/RF devices not responding:
- Ensure the RM MAX has a clear line of sight to IR-controlled devices.
- Verify that the correct remote codes or learned signals are configured in the app.
- Check the distance between the RM MAX and the controlled device; ensure it's within the specified communication range (8m for IR, 50m for RF).
- Voice control not working:
- Confirm that your BroadLink account is correctly linked to Alexa or Google Home.
- Check your internet connection.
- Ensure the device names in the BroadLink app match those recognized by your voice assistant.
- Resetting the device: If you encounter persistent issues, locate the reset button (as shown in the specifications diagram) and press it according to the instructions in the app or support documentation to factory reset the device.
9. User Tips
- Optimal Placement: For best performance, place your RM MAX in a central location in the room where most of your IR/RF devices are located, ensuring minimal obstructions.
- App Familiarity: Take time to explore the BroadLink Magic Home app's intuitive interface. Its refined design makes configuration and management straightforward.
- Leverage FastCon: If you have other FastCon-enabled devices (like smart bulbs or sensors), use the RM MAX as your central hub to manage and automate them for a cohesive smart home ecosystem.
10. Warranty and Support
For warranty information and technical support, please contact Broadlink directly. You can find more information on their official website:
Manufacturer: Hangzhou BroadLink Technology Co.,Ltd.
Address: Building C, 57 Jiang'er Road, Binjiang, Hangzhou, 310052, P.R.China
A user manual in PDF format is available for download: Broadlink RM MAX User Manual (PDF)
11. Regulatory Information
FCC Radiation Exposure Statement
This device contains an FCC ID which refers to the product label. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
Certification: CE/ROHS Compliant
