HiQiS V9 Pro

Contents

HiQiS V9 Pro Electric Scooter User Manual

Model: V9 Pro

Brand: HiQiS

Important Safety Information

Disclaimer:

Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.

Always wear a helmet and other protective gear (knee pads, elbow pads) when riding. Ensure you understand and follow all local laws and regulations regarding electric scooter usage.

1. Setup and Assembly

1.1 Unfolding the Scooter

  1. Place the scooter on a flat surface.
  2. Locate the folding mechanism near the base of the handlebar stem.
  3. Release the locking mechanism.
  4. Carefully lift the handlebar stem until it clicks into place in the upright position.
  5. Ensure the locking mechanism is securely engaged before riding.
Illustration of the HiQiS V9 Pro Electric Scooter folding mechanism and a person carrying it.
Figure 1: The scooter features a 3-second folding mechanism for easy portability and storage. Folded dimensions are approximately 56cm (22 inches) in height and 118cm (46.5 inches) in length.
Detailed view of the scooter's folding mechanism with arrows indicating the steps.
Figure 2: Detailed steps for folding the scooter, highlighting the quick release and locking points.

1.2 Initial Charging

  1. Before first use, fully charge the scooter's battery.
  2. Connect the charger to the charging port on the scooter.
  3. Plug the charger into a standard wall outlet.
  4. The charging indicator light on the charger will typically change color (e.g., red to green) when fully charged.
  5. Charging time is approximately 4-7 hours.
Diagram showing the efficient battery with fast charge and overcharge protection features.
Figure 3: The efficient battery offers approximately 4 hours fast charge and includes overcharge protection for safety and longevity.

1.3 App Connection

  1. Download the official HiQiS app from your smartphone's app store (compatible with iPhone and Android).
  2. Enable Bluetooth on your smartphone.
  3. Open the HiQiS app and follow the on-screen instructions to pair with your V9 Pro Electric Scooter.
  4. The app allows you to lock your scooter, view riding statistics (such as battery life and mileage), and access other smart features.
Image showing the Smart LCD Display and a smartphone with the app interface.
Figure 4: The scooter features a Smart LCD Display and can be controlled via a dedicated app, providing access to Start Mode, 3 Speed Mode, Cruise Control, Battery Power, Riding Mileage, and Fault Detection.

2. Operating Instructions

2.1 Power On/Off and Speed Modes

  1. To power on, press and hold the power button on the handlebar.
  2. To power off, press and hold the power button again.
  3. The scooter offers 3 speed modes. Press the mode button (if available, or cycle through with power button presses) to switch between modes:
    • Mode 1: Lowest speed, suitable for beginners or crowded areas.
    • Mode 2: Medium speed, for balanced performance.
    • Mode 3: Max speed (up to 19 MPH), for experienced riders on open roads.

2.2 Acceleration and Braking

  1. To accelerate, gently press the throttle control lever on the handlebar.
  2. The scooter is equipped with a dual braking system: an E-brake (electronic brake) and a drum brake.
  3. To brake, gently squeeze the brake lever on the handlebar. Both braking systems will engage for effective stopping power.
  4. The E-brake also features regenerative anti-lock braking.
Close-up of the scooter's handlebar showing the throttle control and brake levers, and a view of the non-slip deck.
Figure 5: The scooter features a front E-Brake and a rear Drum Brake for reliable stopping power, along with intuitive throttle control and a non-slip deck for rider safety.
Diagram illustrating the dual braking system and shock absorbers.
Figure 6: The dual braking system combines an E-brake and a drum brake for secure stopping. Front and rear shock absorbers ensure a smooth ride on various terrains.

2.3 Lighting System

  1. The scooter is equipped with an LED headlight and a tail light that also functions as a brake light.
  2. Activate the lights using the dedicated light button on the handlebar (refer to your scooter's specific controls).
  3. Ensure lights are on when riding in low-light conditions or at night to increase visibility.
Image detailing the scooter's headlight and taillight features.
Figure 7: The strong LED headlight enhances visibility during night rides, while the rear light makes you more visible to vehicles behind.
Visual representation of the scooter's safety features including LED headlight, tail light, brake light, drum brake, and E-brake.
Figure 8: The scooter's strong security features include an LED Headlight, Tail Light & Brake Light, Drum Brake, and E-Brake for enhanced rider safety.

3. Maintenance

3.1 Battery Care

  • Always use the original charger provided with the scooter.
  • Do not overcharge the battery; the scooter has overcharge protection.
  • Store the scooter in a cool, dry place, away from direct sunlight and extreme temperatures.
  • If storing for an extended period, ensure the battery is charged to about 50-70% and recharge it every 1-2 months to prevent deep discharge.
  • Avoid exposing the battery to water or moisture.

3.2 Tire Care

  • The V9 Pro is equipped with 10-inch solid tires, which do not require inflation.
  • Regularly inspect tires for any signs of wear, cracks, or damage.
  • Clean tires periodically to remove dirt and debris that could affect grip.

3.3 General Cleaning and Inspection

  • Wipe down the scooter with a damp cloth after use. Do not use high-pressure water or immerse the scooter in water.
  • Regularly check all screws and bolts to ensure they are tight.
  • Inspect the braking system for proper function and wear.
  • Check the handlebar and folding mechanism for any looseness or damage.
  • Ensure the front and rear shock absorbers are clean and functioning smoothly.
Visual of the front and rear double shock absorbers.
Figure 9: The scooter is equipped with front and rear double shock absorbers to provide a comfortable ride by absorbing bumps and vibrations.

4. Troubleshooting

4.1 Common Issues and Solutions

  • Scooter does not power on:
    • Ensure the battery is charged.
    • Check all cable connections for looseness.
  • Reduced range or speed:
    • Battery may not be fully charged or is aging.
    • Riding conditions (uphill, heavy load, strong headwind) can affect performance.
    • Check for excessive friction in wheels or brakes.
  • App connectivity issues:
    • Ensure Bluetooth is enabled on your phone and the scooter is powered on.
    • Try restarting both the scooter and your smartphone.
    • Ensure the app is updated to the latest version.
  • Brakes feel weak:
    • Inspect brake cables and levers for proper tension and adjustment.
    • Check brake pads for wear.

For persistent issues, please contact customer support.

5. Specifications

Feature Specification
Model Number V9pro
Motor Power 350W Brushless Hub Motor
Battery 36V 13Ah (some variants may be 15Ah)
Max. Speed 19 MPH (30.5 km/h)
Max. Range Up to 28 Miles (45 km)
Tire Size 10 inch Solid Tires
Max Load 150 KG (approx. 330 lbs)
Charging Time 4-7 hours
Brake System E-brake and Drum Brake
Suspension Front and Rear Shock Absorbers
Folded Yes
Net Weight 16 KG (approx. 35.3 lbs)
Climbing Angle 15°
Certifications CE, UKCA, MSDS, UN38.3, UL 2271 (battery)
HiQiS V9 Pro Electric Scooter with key specifications listed: 36V 13AH Battery, 19MPH Max Speed, 28 Miles Max Range, 10 INCH Tire Size, 350W Motor, 17KG Weight.
Figure 10: Overview of the HiQiS V9 Pro Electric Scooter highlighting its main specifications.
Diagram illustrating the 350W powerful motor, top speed, uphill slope capability, and scooter dimensions.
Figure 11: The 350W motor provides a top speed of 19mph and can handle a 20% uphill slope. Scooter dimensions are 17 inches (43cm) in height and 43.3 inches (110cm) in length.
Image showing the 36V 15Ah rechargeable battery, max range, max speed, and solid tire size.
Figure 12: The 36V 15Ah rechargeable battery supports a max range of 28 miles and a max speed of 19 mph, utilizing 10-inch solid tires.
Diagram of the 350W brushless motor, indicating top speed and climbing angle.
Figure 13: The 350W brushless motor enables a top speed of 19 Mph and a climbing angle of 15°.
HiQiS Electric Scooter with icons for 10 inch solid tires, 350W brushless motor, 28 miles max range, 120KG load, 19MPH max speed, and dual brake.
Figure 14: Key features of the HiQiS Electric Scooter include 10-inch solid tires, a 350W brushless motor, 28 miles max range, 120KG max load, 19MPH max speed, and a dual brake system.

6. Warranty and Support

The HiQiS V9 Pro Electric Scooter comes with a standard manufacturer's warranty. Please refer to your purchase documentation for specific warranty terms and conditions.

For technical support, warranty claims, or spare parts, please contact the seller or HiQiS customer service through the platform where you purchased the scooter.

7. User Tips

  • Utilize the App: Connect your scooter to the HiQiS app via Bluetooth to monitor battery life, track mileage, and access smart features like cruise control and fault detection.
  • Regular Checks: Before each ride, quickly check the brakes, lights, and tire condition. Ensure all quick-release mechanisms are securely locked.
  • Practice Folding: Practice the 3-second folding mechanism a few times to become proficient, making it easier for quick storage or transport.
  • Ride Safely: Always wear appropriate safety gear, especially a helmet. Be aware of your surroundings and adhere to local traffic laws.
  • Optimal Charging: For best battery longevity, avoid completely draining the battery and try to charge it after each significant use.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.