DIVEDEER Window Cleaning Robot User Manual

1. Safety Instructions

Application

This product is suitable for cleaning all kinds of smooth flat surfaces, such as glass, floor, tile, marble, etc.

★ This product is a cleaner for glass. The circumstances and safety of the place where it can be used should be judged by the user.

Safety Precautions Before Using

Please read the instructions carefully before using this product.

1. Be sure to fasten the safety rope before using, and tie the safety rope to a fixed object inside the house to avoid danger.
2. Please check whether the safety rope is damaged and whether the knot is loose before using.
3. For glass and windows without a balcony, a danger warning must be set on the ground downstairs to forbid people approaching.
4. The machine must be connected to the power by adapter to operate normally.
5. Please use it when the built-in battery is fully charged (green light is on).
6. Please turn on the power button before placing the machine on the glass or floor.
7. When placing the machine on the glass, please make sure that the machine is adsorbed tightly.
8. Please remove the machine before turning off the power.
9. Before using, please make sure that the cleaning ring is installed on the cleaning wheel to avoid air leakage.
10. Do not use it in rainy or humid weather.
11. Do not spray water directly onto the machine.
12. Keep children away from the machine.
13. This product is not a toy. Please do not let children use and operate it. Keep vigilant when using the instrument. Please do not let children approach the working area of the machine.
14. Do not use on cracked glass. When using on reflective glass or coated glass, be careful for scratches on the surface of glass due to wind and sand.
15. Do not let hair, corners of clothes, fingers, and any part of the body close to the opening of the product or rotating parts.
16. Do not let the machine inhale flammable liquid or gas such as gasoline or use it near flammable liquid or gas.

2. Product Overview

Product Features

• Can wipe any thickness of glass.
• Manual and remote control mode.
• Artificial intelligence technology.
• Ultrasonic automatic water spraying.
• Automatic mode in three directions to clean the whole window automatically.
• Ultra-fine fiber cleaning cloth.
• Automatic stop after wiping.
• High strength safety rope and safety rope buckle.
• Built-in persistent UPS system can maintain 20 minutes in case of power failure.
• Wireless remote control operation.
• Anti-falling control algorithm.
• Automatic detection of window frame.
• Power consumption: 90W, 100-240Vac, 50~60Hz.

Product Components

• Main device ×1
• Remote control ×1
• Power adapter (100-240V, 50-60Hz) ×1
• Power cable ×1
• DC extension cable (4M) ×1 (Integrated)
• Clean cloth ×10
• Clean ring ×4
• Safety rope (4M) ×1
• User manual ×1

Product Diagram

1. Indicator Lights: Red (abnormal state), Blue (normal operation), Green (charging completed), Orange (charging in progress).
2. Remote Control Receiving Window
3. Power On/Off Button
4. Exhaust Outlet
5. Water Filler Hole
6. Power Socket
7. Safety Rope Socket
8. Blue Light (bottom)
9. Red Light (bottom)
10. Remote Control Receiving Window (bottom)
11. Nozzle

3. Setup

Power Connection

1. Connect the AC power cord to the adapter.
2. Insert the L-type threaded connector into the power connector of the fuselage and tighten it.
3. Plug the power cord into the socket.

Charging

The device has a built-in battery for standby power supply in case of power failure. Please make sure the battery is fully charged before use (green light is on).

1. First, turn off the power switch on the device, connect the power cord. The orange light will be on, indicating that it is in the charging state.
2. When the green light is on, it means the battery is fully charged.

Installing Cleaning Cloth and Ring

Make sure the cleaning cloth is put on the cleaning ring, and the cleaning ring is correctly put on the cleaning wheel to prevent air leakage.

Attaching Safety Rope

1. For glass doors and windows without a balcony, a danger warning must be put on the ground downstairs to ensure people do not approach.
2. Please check whether the safety rope is damaged and whether the knot is loose before using.
3. Be sure to fasten the safety rope before using, and tie the safety rope to fixed objects in the house to avoid danger.

Filling Water/Detergent

Only use water or special detergent diluted with water. Do not add any other detergent to the water tank.

4. Operating Instructions

Attaching the Robot to Glass

1. Long press the power on key for 2 seconds to start the machine and confirm the fan rotation.
2. Put the machine on the glass at a distance from the window frame.
3. Make sure the machine can be adsorbed on the glass before letting go.

Power On/Off

Press the Power On/Off button (labeled '3' in Figure 1) to turn the device on or off.

Automatic and Manual Modes

1. Select one of the three automatic modes on the remote control to automatically clean the window completely.
2. Press the || key to stop the machine.
3. Press the directional arrows to operate the machine manually.
4. Press AU for automatic water spraying mode.
5. Press the water droplet icon for manual water spraying mode.

Remote Control Functions

Intelligent Path Planning Modes

Cleaning Process (Dry/Wet Wipe)

1. First Step: Dry Wipe

• For the first time, you must perform a "dry wipe" (turn off the water spray function and do not spray any water) to first remove sand from the glass surface.
• If water (detergent) is sprayed on the cleaning cloth or glass first, it will mix with sand and turn into yellow mud, resulting in poor wiping.
• When the machine is used in sunny or low humidity weather, the dry rubbing effect is best.
• In case of slipping, spray water on the cleaning cloth.

2. Second Step: Wet Wipe

• Change to a clean cloth, turn on the automatic water spraying function, or keep the upper cleaning wheel clean and dry. Spray a little detergent (1 ~ 2 sprays) on the lower cleaning wheel. Do not wet the whole cloth, as a fully wet cloth will affect machine operation.

Removing the Robot from Glass

1. Hold the window cleaning machine with one hand and turn off the power with the other hand (long press the power key for 2 seconds).
2. Remove the window cleaner.

UPS Power Failure Protection

In case of power failure, the device will automatically switch to its built-in battery power, which can last for 20 minutes. During this time, the robot will remain in place, emit a warning sound, and the red/blue lights will flash alternately. You should retrieve the machine as soon as possible to prevent it from falling.

5. Maintenance

Cleaning Cloth Care

• When using the cleaning cloth for the first time (especially in dirty environments), clean and dry it before use.
• Spray a little water or glass cleaner on the cloth or the glass surface.
• After wetting, wring the cloth dry before placing it on the cleaning ring.
• Replace dirty cleaning cloths to avoid leaving marks on the glass.

Nozzle Cleaning

If the machine does not spray water:

1. Confirm the water spray function switch is on.
2. Clean the ultrasonic nozzle with a clean soft cloth.
3. Check the water tank for water and ensure the cleaning solution is clean and pure.

Battery Maintenance

• To maintain the lifespan of the built-in battery, charge it every 4-6 months to ensure normal use.
• If the battery is not used properly, it may cause fire or chemical burns. Do not break or short circuit, or expose to temperatures above 60°C.

6. Troubleshooting

Machine Runs Slowly or Fails

• Clean and dry the cleaning cloth before use.
• Spray a little water or glass cleaner on the cloth or glass.
• Ensure the cleaning cloth is wet and wrung dry before use.

Machine Does Not Run Smoothly / Warning Sound

The machine tests itself at the beginning of operation. If it cannot run smoothly with a warning sound, the friction is too large or too small. Check:

• Whether the cleaning cloth is too dirty.
• If glass stickers or fog stickers are used, they may not be suitable due to low friction.
• If the glass is very clean, it might be too slippery.
• If humidity is too low (e.g., air-conditioned room), the glass might be too slippery after multiple wipes.

Cannot Detect Upper Edge

If pressing the up automatic cleaning button does not detect the upper edge due to sliding, press the || key to switch to 18 or 8 auto clean mode.

Cannot Wipe Upper Left Side

Use manual window cleaning mode via remote control to wipe the missed part. This can occur if the glass/cloth is slippery, the wiped glass width is larger, or the top line slides slightly.

Doesn't Clean Completely but Finishes Early

Press 18 or 8 auto window mode to continue the unfinished part.

Slipping and Not Climbing

Possible reasons:

• Friction is too small (e.g., on certain stickers or insulation films).
• Cleaning cloth is too wet.
• Glass is very clean (too slippery).
• Humidity is too low (too slippery after multiple wipes).
• When starting, place the machine at a distance from the window frame to avoid wrong judgment.

Machine Doesn't Run Smoothly

• Cleaning cloth is too dirty; replace it.
• Different areas on glass surface (glass, sticker, insulation, fog film); use in a single area.
• If the screw of the cleaning wheel is loose, lock it (do not overtighten).

Round Wheel Marks Remain on Glass

The cleaning cloth is too dirty; replace it with a clean cloth and wipe again.

Warning Sound and Red Light Flashing (Power Failure)

1. Gently pull the safety rope back to the machine, keeping it close to the glass.
2. Turn off the machine power switch.
3. Check the wire for poor contact or breakage.

Stops Due to Unknown Obstacles (Red Light Flashes, No Warning)

1. Remote control the machine to a safe location, or gently pull the safety rope back, keeping it close to the glass.
2. Remove obstacles on doors and windows.
3. Check for air leakage.

Arc Marks on Polished Glass (Shining at Night)

For the first wipe, turn off water spray and use a clean cloth to remove sand. For the second wipe, clean and replace the cloth, turn on water spray, or keep the upper wheel clean and dry, and spray a little detergent/alcohol on the lower wheel (1 or 2 sprays), ensuring it's not completely wet. All wet cleaning cloth will affect machine operation.

Doesn't Stop Automatically After Cleaning

Press the || key to stop the operation.

Will Not Spray Water

1. Confirm water spray function switch is on.
2. Clean the ultrasonic nozzle with a clean soft cloth.
3. Check water tank for water and ensure cleaning solution is clean and pure.

7. Specifications

8. User Tips

• Always ensure the safety rope is securely fastened to a fixed object indoors before operating the robot.
• For very dirty windows, always perform a dry wipe first to remove loose debris and sand before proceeding with wet cleaning.
• Regularly clean or replace the microfiber cleaning cloths for optimal performance and to prevent streaks.
• Ensure the water tank has sufficient water or diluted cleaning solution for continuous spraying during wet cleaning cycles.
• When storing, ensure the battery is charged every 4-6 months to maintain its health.

9. Warranty and Support

Safety Warning

• Please keep this instruction manual properly.
• Be sure to comply with all indicative warnings related to the product.
• Do not expose the machine to rain or damp places; keep it away from liquid.
• Do not expose the machine to sunlight or heat.
• Keep the machine and accessories out of the reach of children.
• Operating temperature: 0°C ~ +40°C.
• Storage temperature: -10°C ~ 50°C.

Customer Support

For any damage, quality issues, or inquiries regarding your product, please contact after-sales customer service via email at cutelin9@qq.com. Please provide your order number and a complete unboxing video for efficient support.

Please note: This product needs to be connected to a power source to function properly, rather than being unplugged after charging. It is recommended to charge the product for more than 2 hours when you first receive it, but the robot must be powered on when in use. Charging is only to prevent the robot from falling immediately in case of a sudden power outage in your home. You can let it stay on the glass for a while, which is designed to prevent it from falling.