1. Safety Information
Please read this manual carefully before operating the HiQiS V10 pro E-Scooter. Failure to follow instructions can lead to serious injury or property damage.
1.1 Disclaimer
Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.
1.2 General Safety Guidelines
- Always wear a helmet and other protective gear (knee pads, elbow pads) when riding.
- Do not ride in wet conditions, heavy rain, or through puddles.
- Avoid riding on uneven surfaces, potholes, or over obstacles.
- Ensure all screws and quick releases are tightened before each ride.
- Do not allow children under the age of 16 to ride the scooter without adult supervision.
- Adhere to local traffic laws and regulations.
- Do not perform stunts or dangerous maneuvers.
- Maintain a safe distance from other vehicles and pedestrians.
2. What's in the Box
Upon opening your HiQiS V10 pro E-Scooter package, you should find the following components:
- HiQiS V10 pro E-Scooter (main body)
- Handlebar assembly
- Power Adapter/Charger
- User Manual
- Assembly Tools (e.g., Allen wrench)
- Screws for assembly
If any items are missing or damaged, please contact customer support immediately.
3. Setup Instructions
Follow these steps to assemble your HiQiS V10 pro E-Scooter:
- Unboxing: Carefully open the packaging and remove the scooter and all accessories.
- Handlebar Installation:
Image: Handlebar assembly showing screw points and display.
Align the handlebar stem with the main frame. Connect the internal wiring harness. Secure the handlebar to the stem using the provided screws and Allen wrench. Ensure all screws are tightened securely. - Unfolding the Scooter: Locate the folding mechanism near the base of the stem. Release the latch and carefully lift the handlebar stem until it locks into the upright position. Ensure the locking mechanism is fully engaged.
- Initial Charge: Before your first ride, fully charge the scooter's battery. Connect the charger to the charging port on the scooter and then to a power outlet. The charging indicator on the charger will change (e.g., from red to green) when fully charged.
3.1 Unboxing and Assembly Video
Video: Demonstrates the unboxing process and initial assembly steps for the HiQiS V10 pro E-Scooter.
4. Operating Instructions
4.1 Power On/Off
To turn the scooter on or off, long press the power button on the digital display. The display will illuminate, showing speed, battery level, and riding mode.
Image: Smart APP Digital Display showing various functions including lock/unlock, cruise control, riding mode, and lighting switch.
4.2 Riding Modes and Speed Control
The scooter features 3 speed gears. Press the power button once (x1) to shift gears. The digital display will indicate the current speed mode (e.g., ECO, D, S).
- ECO Mode: Energy-saving mode for longer range and lower speed.
- D Mode: Standard drive mode for balanced performance.
- S Mode: Sport mode for maximum speed and power.
The scooter supports both 0-Start and non-0 start modes. Press the power button five times (x5) to switch between these modes. In 0-Start mode, the scooter will accelerate from a standstill. In non-0 start mode, you need to kick-push to gain initial speed before the motor engages.
4.3 Lighting System
Image: E-Scooter with bright front headlight, deck atmosphere lights, and rear taillight illuminated for safer night riding.
To turn on the headlights, press the power button twice (x2). To switch on the side atmosphere lights, press the power button three times (x3).
4.4 Braking
Image: Close-up of the rear wheel showing the dual braking system, designed for progressive and safe stopping.
The HiQiS V10 pro is equipped with a dual braking system (front and rear braking, drum brake). To brake, gently squeeze the brake lever on the handlebar. Apply brakes smoothly to avoid sudden stops.
4.5 Folding and Storage
Image: The 3-Second Folding System allows the scooter to be compactly stored in a car trunk or other small spaces.
To fold the scooter, ensure it is powered off. Release the folding latch and carefully fold the stem downwards until it clicks into place. This 3-second folding system makes it compact for transport and storage.
4.6 Smart App Connectivity
Image: Smartphone app interface displaying features like riding status, firmware updates, scooter lock/unlock, personalized settings, and tutorials.
The HiQiS V10 pro E-Scooter can connect to a smart app for enhanced control and monitoring. Download the official app (check packaging or product website for QR code/link). Through the app, you can:
- Lock and unlock the scooter.
- Monitor riding status and statistics.
- Perform firmware updates.
- Adjust personalized settings.
- Access service and tutorials.
5. Maintenance
5.1 Battery Care
Image: Close-up of the 36V/15AH high-capacity battery, highlighting 6 hours fast charging and overcharge protection.
- Charge the battery fully before first use.
- Do not overcharge the battery; the scooter has overcharge protection.
- Store the scooter in a cool, dry place when not in use, especially for extended periods.
- If storing for a long time, charge the battery to about 50-70% every 2-3 months to maintain battery health.
- Avoid exposing the battery to extreme temperatures.
5.2 Tire Maintenance
Image: Close-up of a 10 Inch Air Tire, emphasizing its water-resistant, anti-slip, shock-absorbing, and durable material properties.
- Regularly check the tire pressure of the 10-inch air tires. Maintain recommended pressure for optimal performance and safety.
- Inspect tires for wear, punctures, or damage before each ride.
- Replace worn tires promptly.
5.3 Cleaning and Storage
- Clean the scooter with a damp cloth. Do not use high-pressure water jets or corrosive cleaners.
- Ensure the charging port cover is securely closed to prevent water ingress.
- Store the scooter indoors in a dry environment.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not turn on | Low battery; Loose connections; Power button malfunction | Charge battery; Check all connections; Contact support |
| Reduced range/speed | Low tire pressure; Overload; Battery degradation; Riding uphill frequently | Inflate tires; Reduce load; Charge fully; Avoid steep inclines |
| Brakes not effective | Brake cable loose; Brake pads worn | Adjust brake cable tension; Replace brake pads; Contact support |
| Unusual noises | Loose components; Debris in wheels/motor | Inspect and tighten components; Clean scooter; Contact support |
7. Specifications
Image: Overview of the HiQiS V10 pro E-Scooter highlighting its main features and specifications.
| Feature | Specification |
|---|---|
| Model Number | V10 pro |
| Brand Name | HiQiS |
| Motor Power | 600W |
| Battery | 36V 15AH |
| Max Speed | 40KM/H (25 MPH) |
| Maximum Mileage | 35-45KM (28 Miles) |
| Tire Size | 10 inch Air Tire |
| Max Load | 150KG (265 LBS) |
| Uphill Climbing | 15% |
| Charging Time | 6-8 hours |
| Brake System | Dual Braking System (Drum brake, Front & Rear) |
| Folding System | 3-Second Foldable |
| Net Weight (N.W) | 17KG (35 LBS) |
| Product Dimensions | 1110*460*1150MM (45.3"L x 18"W x 44.5"H) |
| Certification | CE/UKCA/MSDS/UN38.3 |
| Applicable People | Unisex |
| Material | Alloy Steel, Aluminum |
| Suspension Type | Dual Suspension |
8. User Tips
- Check Local Regulations: Always verify local regulations regarding electric scooter usage, including speed limits and required certifications (e.g., DGT in Spain). The HiQiS V10 pro is CE/UKCA/MSDS/UN38.3 certified.
- Regular Inspections: Before each ride, quickly check tire pressure, brake function, and ensure all folding mechanisms are securely locked.
- Battery Optimization: For optimal battery life and range, try to maintain consistent speeds and avoid frequent rapid acceleration/deceleration.
- App Features: Utilize the smart app to customize settings and monitor your scooter's performance for a personalized riding experience.
9. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the contact details provided by your retailer or the manufacturer's official website. Keep your proof of purchase for warranty claims.
