GTMEDIA EVPAD 12P

EVPAD 12P Android TV Box User Manual

Model: EVPAD 12P | Brand: GTMEDIA

1. Important Safety Instructions

Thank you for choosing our product. Before installation, please read these important notes for safe and proper operation:

  • Always read this user manual completely before operating the device.
  • If the unit is moved from a cold to a hot area, condensation may occur. Turn off the power and wait 1-2 hours before turning it on again.
  • Place the device in a clean area with adequate ventilation. Do not cover the device or place it near heat-emitting units.
  • Clean the casing with a soft cloth and a small amount of cleaning liquid.
  • Do not remove the cover of the device.
  • Avoid exposing the unit to extreme heat, cold, or humid conditions.
  • Ensure no liquids or foreign materials enter the unit.

2. Package Contents

Verify that all items are present in your EVPAD 12P package:

  • EVPAD 12P TV Box
  • Remote Control
  • HDMI Cable
  • Type-C Power Cable
  • Power Adapter
  • Product Manual
EVPAD 12P Package Contents
Image: EVPAD 12P Package Contents

3. Product Overview

3.1 Device Layout

Familiarize yourself with the ports and indicators on your EVPAD 12P:

EVPAD 12P Front View
Image: EVPAD 12P Front View with LED Display
EVPAD 12P Back Ports
Image: EVPAD 12P Back Ports (LAN, HDMI, SPDIF, AV, Type-C)
EVPAD 12P Side Ports
Image: EVPAD 12P Side Ports (USB, Type-C, TF Card)

3.2 Key Features

  • High-Resolution Output: Supports 8K and 4Kx2K video output for stunning visuals.
  • HDR10 Support: Delivers vivid colors and enhanced details for a superior viewing experience.
  • Powerful Performance: Equipped with 4GB DDR3 RAM and 64GB eMMC storage for smooth operation.
  • Advanced Connectivity: Features WiFi 6 (802.11 a/b/g/n/ac/ax 2.4Ghz +5.1&5.8Ghz) and 1000M LAN for high-speed, low-latency network access.
  • Bluetooth 5.2: For seamless connection with peripherals.
  • Type-C Upgrade: Faster data transfer and stronger connection interface.
  • Intelligent Remote: Includes a 2.4G Bluetooth remote control with voice assistant support (Google Assistant).
  • Versatile Entertainment: Supports KTV function and multi-audio live channels.
  • Mobile Synchronization: Offers a dual experience with TV Box plus Mobile synchronization.

4. Setup

4.1 Initial Connection

Follow these steps to connect your EVPAD 12P to your television and power source:

  1. Connect to TV: Use the provided HDMI cable to connect the HDMI port on the EVPAD 12P to an available HDMI input on your television.
  2. Connect Power: Connect the Type-C power cable to the Type-C IN port on the EVPAD 12P and plug the power adapter into a wall outlet.
  3. Network Connection (Optional): For a wired connection, connect an Ethernet cable from your router to the LAN (1000M) port on the EVPAD 12P. For wireless, you will configure Wi-Fi after powering on.
  4. USB Devices (Optional): Connect any USB devices (e.g., external storage, keyboard, mouse) to the USB ports.
  5. AV Connection (Optional): If using an older TV, connect an AV cable from the AV OUT port on the EVPAD 12P to the AV input on your television.

4.2 Power On

After connecting all necessary cables, press the power switch on the device or use the remote control to turn on the EVPAD 12P. The LED display on the front panel will light up.

4.3 Remote Control

The EVPAD 12P comes with a 2.4G Bluetooth remote control. Ensure the remote has batteries inserted. The remote supports voice commands via Google Assistant.

EVPAD 12P Remote Control
Image: EVPAD 12P Intelligent Remote Control

5. Operating Instructions

The EVPAD 12P runs on Android 12.0, providing a user-friendly interface. Navigate using the remote control's directional pad and OK button.

5.1 Supported Internet Services

The device supports various internet services including NETFLIX, BROWSER, and other applications available through the Android ecosystem.

5.2 Google Assistant

Utilize the built-in Google Assistant for voice commands. Press the dedicated voice button on your remote control and speak your commands to search for content, check weather, or control smart home devices.

EVPAD 12P Google Assistant Feature
Image: EVPAD 12P Supports Google Assistant

5.3 KTV Function

Indulge in a high-quality entertainment experience with the supported KTV function, allowing you to enjoy karaoke directly from your TV Box.

EVPAD 12P KTV Function
Image: EVPAD 12P Supports KTV Function

5.4 Multi-Audio Live Channel

The EVPAD 12P supports multi-audio live channels, offering different language options for the same content, enhancing your viewing experience.

EVPAD 12P Multi-Audio Live Channel
Image: EVPAD 12P Supports Multi-Audio Live Channel

5.5 TV Box plus Mobile Synchronization

Experience dual enjoyment by synchronizing your TV Box with your mobile device, allowing for a more integrated entertainment experience.

EVPAD 12P TV Box plus Mobile Sync
Image: EVPAD 12P TV Box plus Mobile Synchronization

6. Maintenance

6.1 Cleaning

To clean the device, use a soft, dry cloth. For stubborn marks, slightly dampen the cloth with water or a mild cleaning solution. Do not use harsh chemicals or abrasive cleaners.

6.2 Software Updates & Backup

The EVPAD 12P supports USB upgrades for software. To update, download the latest firmware file to a USB drive, insert it into the device, and follow the on-screen instructions in the system settings. It is recommended to back up your data to a USB disk before performing major updates or factory resets. Warning: Do not turn off power or remove the USB drive during an update, as this may damage the device software.

7. Troubleshooting

7.1 Charging Tips

When the power adapter is connected for charging, the device may restart once. This is normal behavior and not a product malfunction. The device supports 5V/9V/12V fast charging, up to 18W.

7.2 Common Issues

  • No Display: Ensure HDMI/AV cables are securely connected and the correct input source is selected on your TV. Check if the power adapter is properly connected.
  • No Sound: Check the volume levels on both the TV Box and your television. Verify audio settings in the device's system menu.
  • Remote Not Responding: Ensure batteries are correctly inserted and charged. If it's a Bluetooth remote, re-pair it in the system settings if necessary.
  • Network Connection Issues: For Wi-Fi, check your router and ensure the correct password is entered. For wired, ensure the Ethernet cable is properly connected.

8. Specifications

Detailed technical specifications for the EVPAD 12P Android TV Box:

EVPAD 12P Specifications Table
Image: EVPAD 12P Specifications Table
FeatureSpecification
ModelEVPAD - 12P
SolutionAllwinner H618 Quad core 4K HDR 10bit
CPUQuad-core A53 64bit
GPUG31
OSAndroid 12.0
Memory4G DDR3
Flash64G EMMC 5.0
WiFi802.11 a/b/g/n/ac/ax 2.4Ghz +5.1&5.8Ghz
BluetoothBT V5.2+BLE/V3.0/V2.1+EDR
LAN1000M standard RJ45
Video Output4Kx2K & Full HD1080P@60 fps video output
Audio DecodingMPEG L1/L2, AAC-LC and HE AAC V1/V2, APE, FLAC, OGG, AMR-NB, AMR-WB, G.711(u/a)
Video DecodingH.265/HEVC Main/Main 10 profile@level 5.1 high-tier, H.264/AVC BP/MP/HP@level 5.1, H.264/AVC MVC, VP6/VP8/VP9/ MPEG1/MPEG2 /MPEG4/, Support 4Kx2K decoding, 1080p@60fps/ 2x 1080p@30fps/ 4x720p@30fps simultaneous encoding
Photo FormatsJPG, JPEG, BMP, GIF, PNG, JFIF
LanguagesEnglish, French, German, Spanish, Italian, etc. (multilateral)
Remote ControlInfrared / 2.4G remote control
Power SupplyInput 100-240V, Output DC 5V/2A
Front PanelColorful lamp, LED Display
I/O Ports2x Type-C IN, LAN(1000M), AV-OUT, 1x USB, IR Extension, HDMI, SPDIF, TF-Card
Machine Size110*110*19mm
Machine Weight≤0.8KG

9. User Tips

  • For optimal performance, ensure your internet connection is stable, especially when streaming 4K or 8K content.
  • Regularly check for software updates to benefit from new features and performance improvements.
  • Consider using an external USB hard drive for additional storage for media files and recorded content.
  • If experiencing lag with the remote, ensure there are no obstructions and that the batteries are fresh.

10. Warranty and Support

For technical support, warranty claims, or further assistance, please contact the seller or manufacturer directly. The manufacturer information is as follows:

Manufactured by: Shenzhen Jiti Multimedia Technology Co.,Ltd
Address: 601A, comprehensive building, Nankeng second industrial zone, Nankeng community, Bantian street, Longgang District Shenzhen, 518000, Guangdong, CN
Name: GTMAX TECHNOLOGY, S.L.
Address: C. DEL PUERTO DE POZAZAL, 4, NAVE 32, 28031 MADRID, ESPAÑA
Contact: Samuel
Tel: +34 910641455
Mail: sp-sales01@gtmedia.cc

Please note that a PDF user manual for a 'GTMEDIA V8 Finder 2' is available at this link, but it pertains to a different product model and its instructions may not be applicable to the EVPAD 12P Android TV Box.

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