1. Product Overview
The Redkey R10 is an advanced 2-in-1 robot vacuum and mop cleaner designed to provide efficient and thorough cleaning of your home. It features powerful suction, intelligent navigation, and an all-in-one self-cleaning station for a hands-free cleaning experience.
Package Contents
Please check the package contents against the list below. If any items are missing or damaged, please contact customer support.
- Robot Vacuum Cleaner
- Dust Collection Station
- Protective Shield
- Dust Bin
- Mop Pad Holder
- Side Brush
- Charging Port (integrated with station)
- Mop Pad (at least one)
- User Manual (this document)
2. Specifications
| Feature | Specification |
|---|---|
| Brand Name | Redkey |
| Model | R10 |
| Function | Mopping & Sweeping & Suction Type |
| Power (W) | 1000W (Dust Collection Fan) |
| Voltage | 110V-240V |
| Suction Power | 4000 Pa |
| Dust Box Capacity (L) | <0.5 L (Robot), 4L (Dust Bag in Station) |
| Filter Type | HEPA |
| Battery Type | Li-ion |
| Battery Capacity | 3200mAh |
| Battery Life | 1 hour and 30 minutes (90 minutes) / 180 minutes |
| Charging Time | Not specified, but implies automatic return to dust seat for charging. |
| Cleaning Route | Planned Type |
| Navigation Technology | USLAM Air 6.0 & LiDAR |
| Timing Reservation | Yes |
| Remote Control | No (App control available) |
| Number of Operating Modes | 3-4 (Suction Modes: 4) |
| Noise Level | 60db |
| Maximum Cleaning Area | 180m² |
| Obstacle Climbing Incline | 15° (18mm height) |
| Weight | 6-10 kg (Total package weight is 8.6kg) |
| Size (mm) | 400*400*350 (Package dimensions) |
| Certification | ROHS, CE |
3. Setup Guide
3.1 Unpacking and Placement
- Carefully remove all components from the packaging.
- Remove all protective films and packing materials from the robot and the dust collection station.
- Place the dust collection station against a wall in an open area, ensuring there are no obstacles within 1 meter (3 feet) to the front and 0.5 meters (1.5 feet) to the sides. This ensures the robot can easily dock and undock.
- Connect the power cord to the dust collection station and plug it into a power outlet.
3.2 Initial Charging
- Place the Redkey R10 robot onto the charging contacts of the dust collection station. Ensure the charging contacts on the robot align with those on the station.
- The robot will automatically begin charging. For first-time use, fully charge the robot before operation (approximately 4-6 hours).
- The indicator lights on the robot will show charging status.
3.3 Installing Accessories
- Side Brush: Snap the side brush onto its designated post on the underside of the robot until it clicks into place.
- Mop Pad: Attach the mop pad to the mop pad holder. Slide the mop pad holder into the slot at the rear of the robot until it is securely in place. Ensure the water tank (if separate) is filled before mopping.
3.4 App Connection (Wi-Fi)
The Redkey R10 supports intelligent APP control via a 2.4-GHz Wi-Fi network.
- Download the official Redkey app from your smartphone's app store (iOS or Android).
- Open the app and create an account or log in.
- Follow the in-app instructions to add your Redkey R10 device. This typically involves putting the robot into pairing mode (refer to the robot's specific button combination for pairing mode, usually holding down a button for a few seconds) and connecting your phone to the robot's temporary Wi-Fi hotspot, then selecting your home Wi-Fi network.
- Once connected, you can control the robot, view maps, set cleaning schedules, and customize settings via the app.
4. Operating Instructions
4.1 Starting and Pausing Cleaning
- Start Cleaning: Press the power button on the robot once, or use the "Start" button in the mobile app. The robot will begin cleaning in its default mode.
- Pause Cleaning: Press the power button on the robot once during operation, or use the "Pause" button in the mobile app.
- Return to Charging Station: Press and hold the power button on the robot for a few seconds, or use the "Recharge" button in the mobile app. The robot will return to the dust collection station.
4.2 Cleaning Modes and Suction Power
The Redkey R10 offers multiple cleaning modes and adjustable suction power to suit different cleaning needs.
- Suction Modes: Choose from 4 levels of suction power: Quiet, Standard, Strong, and Max. These can be selected via the mobile app.
- Quiet: Up to 150 minutes battery life.
- Standard: Up to 90 minutes battery life.
- Strong: Up to 75 minutes battery life.
- Max: Up to 55 minutes battery life.
- Mopping Function: The robot can sweep and mop simultaneously. Adjust water volume via the app (3 levels available).
- Turbo Carpet Auto: The robot automatically boosts suction power when it detects carpets for deeper cleaning.
4.3 Smart Navigation and Mapping
The Redkey R10 utilizes USLAM Air 6.0 and LiDAR Navigation for precise mapping and efficient cleaning.
- 360° LiDAR Navigation: Creates an accurate map of your home for systematic cleaning.
- Room Mapping & Path Planning: The app allows you to view the generated map, divide rooms, and set specific cleaning areas or sequences.
- S-Shaped Coverage: The robot follows an optimized S-shaped cleaning pattern to ensure high coverage and avoid missing spots.
- Obstacle Climbing: Capable of climbing over obstacles up to 18mm (e.g., door sills, low-pile carpets).
4.4 Advanced App Features
- Scheduled Cleaning: Set weekly or daily cleaning appointments for automated cleaning.
- Customizable Room Cleaning: Tailor cleaning modes, suction power, and water volume for specific rooms.
- Virtual Walls & No-Go Zones: Use the app to define areas the robot should avoid or not mop.
5. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your Redkey R10.
5.1 Dust Collection Station and Dust Bag
- Automatic Dust Collection: The station automatically empties the robot's dust bin into a 4L dust bag.
- Dust Bag Replacement: The 4L dust bag can hold up to 90 days of debris. Replace the dust bag when the indicator light on the station signals it's full, or as needed. Open the station's lid, remove the full bag, and insert a new one.
- Dust Collection Fan: The station uses a 1000W fan for powerful dust collection. Ensure the fan intake is clear of obstructions.
5.2 Robot Dust Bin and Filter
- Emptying the Robot Dust Bin: Although the station auto-empties, it's good practice to manually check and empty the robot's internal dust bin periodically, especially if you don't use the auto-emptying feature frequently.
- Cleaning the HEPA Filter: Remove the HEPA filter from the robot's dust bin. Tap it gently to remove loose dirt. Do not wash the HEPA filter with water unless specified by the manufacturer (check the filter type). Replace the filter every 3-6 months, or as needed.
5.3 Brushes and Wheels
- Main Brush: Remove the main brush cover and lift out the main brush. Use the cleaning tool (if provided) to cut and remove any tangled hair or debris. Reinstall the brush.
- Side Brush: Regularly check the side brush for tangled hair or debris. Remove and clean it. If the bristles are worn, replace the side brush.
- Wheels: Clean the drive wheels and universal wheel to remove any hair or debris that might impede movement.
5.4 Sensors and Charging Contacts
- Sensors: Wipe all sensors (cliff sensors, wall sensors, LDS sensor window) on the robot with a clean, dry cloth. Dirty sensors can affect navigation and obstacle detection.
- Charging Contacts: Clean the charging contacts on both the robot and the dust collection station with a dry cloth to ensure a reliable connection.
5.5 Mop Pad and Water Tank
- Mop Pad: After each mopping session, remove the mop pad and wash it thoroughly. Allow it to air dry completely before reattaching.
- Water Tank: Empty any remaining water from the tank after mopping. Clean the tank regularly to prevent mold or blockages. Use only clean water or recommended cleaning solutions.
6. Troubleshooting
If you encounter issues with your Redkey R10, please refer to the following common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not turn on. | Low battery; Power button not pressed correctly. | Place the robot on the charging station to charge. Ensure the power button is pressed firmly. |
| Robot cannot return to charging station. | Charging station is blocked; Robot is too far; Dirty charging contacts. | Ensure the area around the charging station is clear. Move the robot closer to the station. Clean charging contacts on both robot and station. |
| Poor cleaning performance. | Dust bin full; Filter clogged; Brushes tangled; Suction mode too low. | Empty the dust bin. Clean or replace the HEPA filter. Clean main and side brushes. Increase suction mode via the app. |
| Robot gets stuck frequently. | Obstacles (cables, rugs); Dirty sensors. | Clear obstacles from the cleaning path. Use virtual walls/no-go zones in the app. Clean all sensors. |
| Mopping function not working. | Water tank empty; Mop pad not attached; Water outlet clogged. | Fill the water tank. Ensure mop pad and holder are correctly installed. Clean the water tank and check for blockages. |
| App connection issues. | Incorrect Wi-Fi password; Router too far; Only 5GHz Wi-Fi available. | Ensure correct 2.4GHz Wi-Fi network and password. Move robot closer to router. Restart robot and router. Re-attempt app pairing. |
If the problem persists, please contact Redkey customer support for further assistance.
7. Warranty and Support
The Redkey R10 Robot Vacuum & Mop Cleaner comes with a 2-year warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use conditions.
For warranty claims, technical support, or any questions regarding your product, please contact Redkey customer service through the retailer where you purchased the device or visit the official Redkey website for contact information.
Please retain your proof of purchase for warranty validation.
8. User Tips
- Pre-Clean Area: Before starting a cleaning cycle, remove any loose cables, small toys, or other items that could tangle the brushes or obstruct the robot's path.
- Regular Maintenance: Adhere to the recommended maintenance schedule for brushes, filters, and sensors to ensure consistent high performance.
- App Customization: Take advantage of the app's mapping features to set virtual walls, no-go zones, and customized cleaning schedules for different rooms to optimize cleaning efficiency.
- Dust Bag Check: While the 4L dust bag offers up to 90 days of use, check it more frequently if you have pets or high-traffic areas to prevent overfilling and maintain suction power.
- Mopping Best Practices: For best mopping results, pre-wet the mop pad slightly before attaching it. Avoid using harsh chemicals in the water tank; plain water or manufacturer-approved solutions are best.
9. Product Video Overview
Watch this video for a visual guide to the Redkey R10, including unboxing and key features.
