1. Product Overview
The Proscenic Q10 is an advanced robot vacuum cleaner with integrated mopping functionality, designed to provide efficient and thorough cleaning for your home. It features powerful suction, precise LiDAR navigation, and smart control options.
Key Features:
- 8000Pa Ultra-Powerful Suction: Effortlessly lifts embedded pet hair, dust, and large debris.
- 360° LiDAR Navigation: Creates highly accurate home maps for precise and efficient cleaning.
- 3-in-1 Functionality: Sweeping, vacuuming, and mopping in a single device.
- Long Runtime: Up to 200 minutes in ECO mode, suitable for large homes.
- Auto-Recharge & Resume: Automatically returns to the charging base when battery is low and resumes cleaning from where it left off.
- Multiple Control Options: Control via mobile app, Alexa/Google Assistant voice commands, remote control, or Apple Watch.
- Full Sensor Protection: Equipped with DTOF LiDAR, collision detection, infrared obstacle avoidance, and cliff sensors for safe operation.
2. Setup
2.1 Package Contents
Before starting, please ensure all items are present in the package:
- 1 x Main Body (Robot Vacuum)
- 1 x Charging Base
- 1 x Adapter
- 2 x HEPA Filter (1 pre-installed in machine + 1 extra)
- 2 x Side Brush (1 pre-installed in machine + 1 extra)
- 1 x Cleaning Brush
- 2 x Mop (1 pre-installed in machine + 1 extra)
- 1 x Remote Control
- 1 x User Manual
2.2 Charging Base Placement
- Place the charging base against a wall in an open area.
- Ensure there is at least 0.5 meters (1.6 feet) of clear space on both sides of the charging base and 1.5 meters (5 feet) in front of it.
- Connect the adapter to the charging base and plug it into a power outlet.
- Make sure the charging base is powered on and its indicator light is illuminated.
2.3 Initial Charging
Before first use, fully charge the robot vacuum. Place the robot onto the charging base, ensuring the charging contacts align. The robot will indicate it is charging. A full charge typically takes less than 6 hours.
2.4 App Setup (Wi-Fi 2.4GHz)
For full functionality, download the Proscenic app and connect your robot vacuum to your home Wi-Fi network (2.4GHz only).
- Download the Proscenic app from your smartphone's app store.
- Create an account or log in.
- Follow the in-app instructions to add your Q10 robot vacuum. This typically involves pressing a button on the robot to enter pairing mode and connecting to its temporary Wi-Fi hotspot before connecting it to your home network.
3. Operating Instructions
3.1 Starting a Cleaning Cycle
- Via Robot Button: Press the power button on the robot once to start a standard cleaning cycle.
- Via Remote Control: Use the provided remote control to start, stop, or direct the robot.
- Via App: Open the Proscenic app, select your device, and tap 'Start' or choose a specific cleaning mode/area.
- Voice Control: If integrated with Alexa or Google Assistant, use voice commands like "Alexa, start cleaning with Proscenic Q10."
3.2 Cleaning Modes and Suction Levels
The Q10 offers various cleaning modes and suction levels to suit different needs:
- Suction Modes: ECO, Standard, Max. Adjust these via the app or remote control.
- Cleaning Types:
- Vacuum Only: For dry debris.
- Mop Only: For wet mopping.
- Vacuum & Mop: Combined cleaning for both dry and wet messes.
- Carpet Boost: Supported. The robot automatically increases suction power when detecting carpets.
- Deep Cleaning: The robot can perform 2x deep cleaning, cleaning specific areas twice in cross directions to target tough messes and stains.
3.3 Smart Navigation and Mapping
The Q10 uses LiDAR technology for precise home mapping and efficient navigation:
- Precision Home Mapping: Creates an accurate map of your home, visible in the app.
- Multi-Floor Mapping: Stores up to 5 different maps, ideal for multi-story homes.
- Customized Cleaning: Use the app to define specific areas for cleaning, set no-go zones, or virtual walls.
- Scheduled Cleaning: Set cleaning schedules for specific times and days via the app.
3.4 Auto-Recharge and Resume
The robot is designed to manage its battery life intelligently:
- When the battery level drops below 15%, the robot will automatically return to its charging base.
- Once the battery recharges to 80%, it will resume cleaning from the exact spot it left off.
4. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your Proscenic Q10.
4.1 Dustbin and Water Tank
- Emptying the Dustbin: After each cleaning cycle, remove the 2-in-1 tank and empty the dustbin.
- Cleaning the Water Tank: If using the mopping function, empty any remaining water and rinse the water tank after each use to prevent mold or odors.
4.2 Filters
- HEPA Filter: Tap the HEPA filter gently to remove dust. Do not wash with water. Replace every 3-6 months depending on usage.
4.3 Brushes and Mops
- Main Brush: Remove hair and debris tangled around the main brush using the provided cleaning brush.
- Side Brushes: Check side brushes for tangled hair or damage. Clean them regularly and replace if worn.
- Mop Pads: Remove and wash mop pads after each mopping session. Air dry completely before reattaching.
4.4 Sensors and Charging Contacts
- Wipe all sensors (LiDAR, collision, infrared, cliff) and charging contacts on both the robot and the charging base with a clean, dry cloth.
5. Troubleshooting
If you encounter issues with your Proscenic Q10, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not turn on | Low battery; Power button not pressed; Robot stuck. | Charge the robot; Press and hold the power button; Check for obstructions. |
| Robot cannot connect to Wi-Fi | Incorrect Wi-Fi password; Router is 5GHz only; Robot too far from router. | Verify password; Ensure 2.4GHz network is used; Move robot closer to router. |
| Poor cleaning performance | Dustbin full; Brushes tangled; Filter clogged; Low suction mode. | Empty dustbin; Clean main and side brushes; Clean/replace filter; Select higher suction mode. |
| Robot gets stuck frequently | Obstacles on floor; Sensors dirty; Robot trying to climb high obstacles. | Clear floor of cables/small items; Clean sensors; Use no-go zones for high thresholds. |
| Mopping function not working | Water tank empty; Mop pad not attached; Water flow setting too low. | Fill water tank; Attach mop pad correctly; Adjust water flow in app. |
6. Specifications
| Category | Detail |
|---|---|
| General |
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| Performance |
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| Physical Characteristics |
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7. User Tips
- Pre-Clean Floor: For best results, remove large obstacles, cables, and small items from the floor before a cleaning cycle.
- Optimize Mopping: Adjust the water flow level in the app based on your floor type (e.g., lower for wood, higher for tile) to prevent over-wetting.
- Utilize No-Go Zones: Use the app to set virtual boundaries or no-mop zones for areas you don't want the robot to enter or mop, such as pet bowls or delicate rugs.
- Regular Maintenance: Consistently empty the dustbin and clean brushes/filters to maintain strong suction and prevent clogs.
- Charging Base Location: Ensure the charging base is in an easily accessible area with sufficient clear space around it for the robot to dock reliably.
8. Warranty and Support
The Proscenic Q10 Robot Vacuum Cleaner comes with a 12-month warranty from the date of purchase, covering manufacturing defects and malfunctions under normal use.
For technical support, warranty claims, or any questions regarding your product, please refer to the contact information provided in your original purchase documentation or visit the official Proscenic support website.
