Proscenic Q10

Proscenic Q10 Robot Vacuum Cleaner User Manual

Model: Q10

Introduction

Thank you for choosing the Proscenic Q10 Robot Vacuum Cleaner. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your device. Please read it thoroughly before use and keep it for future reference to ensure optimal performance and longevity of your robot vacuum.

Important Safety Information

Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury. Failure to follow these instructions may result in damage to the product or personal injury.

  • Read all instructions carefully before operating the appliance.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Ensure the charging base is placed against a wall on a hard, level surface, away from water sources.
  • Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
  • Do not pick up large, sharp, or burning objects (e.g., glass, nails, hot ashes).
  • Do not use the robot in wet conditions or on wet surfaces.
  • Only use attachments and accessories specified by the manufacturer.
  • Do not operate the robot in a room where an infant or child is sleeping.

Package Contents

Please verify that all components are present and in good condition upon unpacking:

Proscenic Q10 Robot Vacuum Cleaner and all included accessories laid out

Image: Proscenic Q10 Robot Vacuum Cleaner with charging base, remote control, adapter, cleaning brush, HEPA filters, side brushes, and mops.

  • 1 x Main Body (Robot Vacuum)
  • 1 x Charging Base
  • 1 x Adapter
  • 2 x HEPA Filter (1 in Machine + 1 Extra)
  • 2 x Side Brush (1 in Machine + 1 Extra)
  • 1 x Cleaning Brush
  • 2 x Mop (1 in Machine + 1 Extra)
  • 1 x Remote Control
  • 1 x User Manual

Product Overview

The Proscenic Q10 is an advanced 3-in-1 robot vacuum cleaner designed for comprehensive home cleaning. It integrates sweeping, vacuuming, and mopping functionalities, powered by cutting-edge LIDAR navigation for intelligent and efficient cleaning.

Key Features:

  • 8000Pa Ultra-Powerful Suction: Effortlessly lifts embedded pet hair, stubborn dust, and large debris from various floor types.
  • LiDAR Laser Precision Mapping: Utilizes 360° scanning to create highly accurate home maps, supporting multi-floor mapping, custom cleaning zones, and no-go areas.
  • 3-in-1 Cleaning System: Offers sweep-only, mop-only, or combined cleaning modes. Features adjustable water flow to protect wood floors while thoroughly cleaning multiple surfaces.
  • Auto Recharge & Resume: The robot automatically returns to its charging base when the battery is low (at 15%) and resumes cleaning from where it left off once sufficiently charged (at 80%).
  • Multiple Control Options: Command your clean from anywhere using the dedicated app, voice commands (Amazon Alexa/Google Assistant), the included remote control, or even your Apple Watch.
  • Full Sensor Protection: Equipped with DTOF LIDAR, Collision Detection, Infrared Obstacle Avoidance, and Cliff Sensors for safe and intelligent navigation, preventing bumps and falls.
Top view of Proscenic Q10 Robot Vacuum Cleaner with charging base and app interface

Image: The Proscenic Q10 Robot Vacuum Cleaner, showcasing its sleek design and smart control options.

Visual representation of 8000Pa ultra-power suction lifting debris

Image: Illustration of the Q10's powerful 8000Pa suction, effectively lifting dirt and debris.

Setup Guide

1. Unpacking and Charging Base Placement

  1. Carefully remove the robot and all accessories from the packaging.
  2. Place the charging base against a wall on a hard, level surface. Ensure there are no obstacles within 1 meter (3 feet) to the front and 0.5 meters (1.5 feet) to the sides of the charging base to allow the robot to dock easily.
  3. Connect the adapter to the charging base and plug it into a power outlet. Ensure the power indicator on the charging base lights up.
Diagram showing optimal placement of the charging base with clear space around it.

Image: Optimal placement of the charging base, indicating required clear space for docking.

2. Initial Charge

  1. Place the robot onto the charging base. Ensure the charging contacts on the robot align perfectly with those on the base.
  2. The robot will automatically begin charging. For its first use, allow it to fully charge (approximately <6 hours). The indicator light on the robot will change to solid white when fully charged.

3. App Connection (2.4GHz Wi-Fi Only)

  1. Download the "ProscenicHome" app from your smartphone's app store (available on iOS and Android).
  2. Open the app and create an account or log in if you already have one.
  3. Follow the detailed in-app instructions to add your Q10 robot vacuum. It is crucial that your smartphone is connected to a 2.4GHz Wi-Fi network during the setup process, as the Q10 does not support 5GHz networks.
  4. Once successfully connected, you can control the robot, schedule cleanings, manage maps, and access various settings via the app.
Screenshot of the ProscenicHome app interface showing cleaning preferences, water flow, and mapping options.

Image: ProscenicHome app interface for controlling the robot vacuum, displaying cleaning preferences and scheduling options.

Operating Instructions

1. Starting/Pausing Cleaning

  • Via Robot: Press the Power button (Power button icon) on the robot's top panel to start or pause a cleaning cycle.
  • Via App: Tap the "Start" or "Pause" button within the ProscenicHome app.
  • Via Remote Control: Use the dedicated Start/Pause button on the included remote control.
  • Via Voice Command: Integrate with Amazon Alexa or Google Assistant and use commands like "Alexa, start cleaning" or "Hey Google, tell Proscenic to clean."

2. Cleaning Modes

The Q10 offers various cleaning modes to suit different cleaning needs and preferences:

  • Auto Cleaning: The robot intelligently navigates and cleans your entire home based on its mapped layout.
  • Spot Cleaning: Directs the robot to clean a specific small area intensively, ideal for spills or concentrated dirt.
  • Edge Cleaning: The robot cleans along walls and furniture edges to ensure thorough coverage.
  • Zone Cleaning: Define specific areas on the app map for the robot to clean, allowing targeted cleaning of particular rooms or sections.
  • Scheduled Cleaning: Set specific cleaning times and days via the app for automated cleaning routines.
  • Suction Modes: Choose between ECO, Standard, and Max suction power levels, adjustable via the app or remote control.
  • Mopping Modes: Select sweep-only, mop-only, or combined cleaning. Adjustable water flow settings are available for different floor types to prevent over-wetting.
Diagram showing the robot vacuum cleaning different rooms at scheduled times with varying intensity.

Image: The robot vacuum intelligently cleaning different rooms at scheduled times, demonstrating smart navigation and task management.

Comparison of Matrix Road (2 passes) vs Linear Road (1 pass) cleaning patterns

Image: Comparison of cleaning patterns, highlighting the Q10's efficient 'Matrix Road' 2x deep cleaning for 98% coverage.

3. Mapping and Navigation

The Q10 utilizes advanced 360° LIDAR navigation to create and store up to 5 detailed maps of your home, enabling highly efficient and customized cleaning:

  • Precision Home Mapping: Generates accurate room recognition and efficient cleaning paths, minimizing missed spots.
  • Customized Cleaning: Allows you to select specific rooms or zones to clean, or to define cleaning sequences.
  • No-Go Zones & Virtual Walls: Define areas the robot should avoid (e.g., pet bowls, delicate items, or areas with loose cables) directly on the app map.
  • Multi-Floor Mapping: Store maps for different levels of your home, making it easy to use the robot on multiple floors without re-mapping.
Comparison of Q10 LIDAR navigation features versus robots without LIDAR, showing precision mapping, no-go zones, and multi-floor mapping.

Image: Comparison illustrating the superior mapping and navigation features of the Q10 with LIDAR versus basic robots without it.

Maintenance

Regular maintenance is crucial for ensuring the optimal performance and longevity of your Proscenic Q10. Always turn off the robot and disconnect it from the charging base before performing any maintenance tasks.

1. Dustbin and Filter Cleaning

  1. Press the dustbin release button and pull out the dustbin from the robot.
  2. Open the dustbin cover and empty its contents into a trash bin.
  3. Remove the HEPA filter and primary filter. Tap them gently over a trash can to remove accumulated dust. Do not wash the HEPA filter with water.
  4. Rinse the dustbin with water. Ensure it is completely dry before re-installing it into the robot.
  5. Re-install the dry filters and dustbin securely.
  6. Replace HEPA filters every 3-6 months, depending on usage frequency and environment.

2. Side Brush Cleaning

  1. Carefully pull the side brushes upwards to remove them from their posts.
  2. Remove any hair or debris wrapped around the brushes and their posts.
  3. Re-install the side brushes, ensuring they click firmly into place.
  4. Replace side brushes every 3-6 months or when they show visible signs of wear or damage.

3. Main Brush Cleaning

  1. Flip the robot over to access the main brush compartment.
  2. Press the tabs to release the main brush guard and then remove the main brush.
  3. Use the cleaning tool (provided) to cut and remove any hair or debris tangled around the brush.
  4. Re-install the main brush and its guard, ensuring it is securely locked.

4. Mop Pad and Water Tank Cleaning

  1. Remove the water tank and mop pad assembly from the robot.
  2. Detach the mop pad and rinse it thoroughly with clean water. Allow it to air dry completely before re-attaching.
  3. Empty any remaining water from the tank and rinse it.
  4. Re-attach the dry mop pad and water tank assembly to the robot.
  5. Replace mop pads as needed, especially if they become heavily stained or worn.

5. Sensor Cleaning

Regularly wipe all sensors with a clean, dry cloth to maintain optimal navigation and obstacle avoidance:

  • Cliff Sensors: Located on the bottom of the robot.
  • Infrared Obstacle Avoidance Sensor: Located on the front bumper of the robot.
  • Charging Contacts: On the bottom of the robot and on the charging base.
  • LIDAR Sensor: The rotating dome on the top of the robot.
Diagram showing the location of DTOF LIDAR sensor, Collision Detection Sensor, Infrared Obstacle Avoidance Sensor, and Cliff Sensors on the robot vacuum.

Image: Location of various sensors on the Proscenic Q10 robot vacuum, crucial for navigation and obstacle avoidance.

Troubleshooting

If you encounter issues with your Proscenic Q10, refer to the following table for common problems and their solutions. If the problem persists, please contact customer support.

ProblemPossible CauseSolution
Robot does not turn on.Low battery; Power switch off.Charge the robot fully; Ensure the main power switch (usually on the side or bottom) is in the 'ON' position.
Robot cannot charge.Charging contacts dirty; Charging base not powered; Robot not properly docked.Clean charging contacts on both robot and base; Check power connection to the charging base; Re-dock the robot manually.
Robot gets stuck frequently.Obstacles (cables, rugs); Sensors dirty; Robot operating in a confined space.Clear obstacles from the cleaning path; Clean all sensors; Use 'No-Go Zones' in the app for problematic areas.
Poor cleaning performance.Dustbin full; Brushes tangled with hair/debris; Filter clogged; Mop pad dirty.Empty dustbin; Clean/replace main and side brushes; Clean/replace filter; Clean/replace mop pad.
App connection failed.Incorrect Wi-Fi frequency (not 2.4GHz); Router issues; Incorrect password.Ensure your phone is on a 2.4GHz Wi-Fi network; Restart your router; Verify Wi-Fi password; Re-attempt app pairing process.
Robot makes unusual noise.Debris tangled in brushes or wheels; Fan obstruction.Inspect and clean main brush, side brushes, and wheels thoroughly; Check for any foreign objects in the suction inlet.

Specifications

Detailed technical specifications for the Proscenic Q10 Robot Vacuum Cleaner:

FeatureDetail
BrandProscenic
ModelQ10
TypeRobot vacuum with charging station
ColorGray
Suction Power8000Pa
Suction ModesECO / Standard / Max
Carpet BoostSupported
Map Storage5 Maps
Quick Mapping Time15 Mins
2-in-1 Tank Capacity350ml Dustbin + 250ml Water Tank
Climbing Height2cm
Battery Capacity3200mAh
Runtime (ECO Mode)≤200 Mins
Charging Time<6 Hours
Robot Height9.7cm
Noise Level≤64dB
Product Weight2.5kg
Product Size (L x W x H)30.6 × 30.6 × 9.7cm
Package Weight3.7kg
Package Size (L x W x H)34 × 14 × 41cm

User Tips

Maximize your cleaning experience with these helpful tips:

  • For optimal mopping results, always pre-wet the mop pad before attaching it to the water tank. This ensures immediate and even water distribution.
  • Regularly check and clean the main brush and side brushes, especially if you have pets. This prevents hair tangles, maintains cleaning efficiency, and prolongs brush life.
  • Utilize the "No-Go Zones" and "Virtual Walls" features in the app to protect delicate items, define areas where the robot might get stuck, or prevent it from entering specific rooms.
  • If the robot frequently loses Wi-Fi connection, ensure your router is within range and broadcasting a strong 2.4GHz signal. Consider repositioning the router or the charging base for better connectivity.
  • For very dirty floors, consider running the vacuum mode first to pick up loose debris, then running the mop mode separately for a more thorough wet clean, rather than using the combined mode.
  • Keep the robot's top LIDAR sensor clear of obstructions. Avoid placing items on top of the robot that could interfere with its navigation.

Warranty and Support

Proscenic is committed to providing high-quality products and customer satisfaction. The Proscenic Q10 Robot Vacuum Cleaner typically comes with a 2-year warranty from the date of purchase.

For warranty claims, technical support, or any service inquiries, please contact Proscenic customer service through their official website or the contact information provided in your purchase documentation. Please retain your proof of purchase (e.g., order number, invoice) as it will be required for warranty validation.

For the most up-to-date support information, please visit the official Proscenic website.

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