1. Introduction
Thank you for choosing the Cenava W14u Industrial Rugged Notebook Tablet PC. This device is designed for demanding environments, offering robust performance and durability. It features a 14-inch display, runs Windows 10, and includes advanced features like fingerprint recognition and Beidou GPS. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device to ensure optimal performance and longevity.

Figure 1: Cenava W14u Industrial Rugged Notebook Tablet PC
Video 1: Cenava W14u Product Overview
2. Safety Information
- Do not expose the device to extreme temperatures outside its operating range (-20°C to 55°C) or storage range (-30°C to 70°C).
- Avoid using unauthorized power adapters or batteries. Use only the provided AC adapter (19V 3.42A) and genuine Cenava batteries.
- Keep the device away from strong magnetic fields.
- Do not attempt to disassemble or repair the device yourself. Refer to qualified service personnel.
- Ensure all port covers are securely closed to maintain IP65 water and dust protection in harsh environments.
- Clean the device with a soft, damp cloth. Avoid harsh chemicals.
3. Package Contents
Please check the package for the following items:
- Cenava W14u Industrial Rugged Notebook Tablet PC
- AC Power Adapter (19V 3.42A)
- User Manual (this document)
- (Optional accessories may vary based on purchase)
4. Device Overview
4.1. External Features and Ports
The Cenava W14u is equipped with various ports and features designed for industrial use. Ensure port covers are closed when not in use to maintain environmental protection.

Figure 2: Left Side Ports (Covers Open)
Left Side Ports:
- USB 3.0: High-speed data transfer.
- HDMI Interface: Connect to external displays.
- Network Port (RJ45): Wired network connection.
- Vents: For cooling the device.

Figure 3: Left Side Ports (Covers Closed)

Figure 4: Right Side Ports
Right Side Ports:
- Power Supply: Connect the AC adapter.
- USB 3.0: High-speed data transfer.
- USB 2.0: Standard USB connection.
- Headset Jack (3.5mm): For audio output and microphone input.
- RJ232 Serial Port: For industrial communication.
- SD Card Slot: For expandable storage.
- SIM Card Slot: For cellular connectivity (if 3G/4G module is installed).
4.2. Bottom Features

Figure 5: Bottom View
Bottom Features:
- Pogo Pin: For docking station connectivity.
- Hard Drive Lock: Secures the internal storage.
- Air Inlet: Part of the cooling system.
- Battery Lock: Secures the removable battery.
- Drainage Hole: For water drainage, part of IP65 protection.
4.3. Keyboard and Indicator Lights

Figure 6: Fingerprint Sensor

Figure 7: Power Button

Figure 8: Status Indicator Lights
Indicator Lights (from left to right):
- Power Indicator: Shows device power status.
- Mail Indicator: Indicates new email notifications.
- Battery Indicator: Shows battery charge status.
- Lock Indicator: Indicates Caps Lock, Num Lock, or Scroll Lock status.
- Signal Indicator: Shows wireless signal strength.
5. Initial Setup
5.1. Charging the Battery
- Open the protective cover for the power supply port on the right side of the device.
- Connect the AC power adapter to the power supply port.
- Plug the other end of the AC adapter into a wall outlet.
- The battery indicator light will show charging status. A full charge typically takes several hours.
5.2. First Power On
- Ensure the battery is sufficiently charged or the device is connected to power.
- Press the Power Button (refer to Figure 7) to turn on the device.
- Follow the on-screen instructions to complete the initial Windows 10 setup, including language, region, network connection, and user account creation.
5.3. Installing/Replacing Battery
The Cenava W14u features a dual-battery design with a removable, hot-swappable external battery for extended use and easy replacement.

Figure 9: Dual Battery Design

Figure 10: Removable Battery
To replace the external battery:
- Locate the battery lock on the bottom of the device (refer to Figure 5).
- Slide the battery lock to the unlock position.
- Carefully remove the external battery.
- Insert a new, charged external battery, ensuring it clicks into place.
- Slide the battery lock to the locked position.
6. Operating Your Device
6.1. Basic Navigation
Use the keyboard and touchpad for interacting with the Windows 10 operating system. The touchpad supports multi-touch gestures for scrolling, zooming, and other functions.
6.2. Wireless Connectivity
Wi-Fi:
- Click the Wi-Fi icon in the system tray.
- Select your desired network from the list.
- Enter the network password if prompted and click 'Connect'.
Bluetooth:
- Go to Windows Settings > Devices > Bluetooth & other devices.
- Ensure Bluetooth is turned 'On'.
- Select 'Add Bluetooth or other device' and follow the on-screen instructions to pair with your Bluetooth device.
3G/4G (Optional Module):
If your device is equipped with an optional 3G/4G module, insert a compatible SIM card into the SIM card slot (refer to Figure 4). Windows will typically detect the module and prompt for setup. Follow the instructions provided by your mobile network operator.
6.3. GPS/Beidou Navigation
The Cenava W14u supports GPS positioning and optional Beidou navigation for multi-mode precise positioning. Location services can be managed through Windows Settings. For specific navigation applications, refer to the software's instructions.
6.4. Fingerprint Recognition
The device features a fingerprint sensor for secure login (refer to Figure 6). To set up fingerprint recognition:
- Go to Windows Settings > Accounts > Sign-in options.
- Under 'Windows Hello Fingerprint', click 'Set up' and follow the on-screen prompts to register your fingerprints.
6.5. NFC Functionality (Optional)
If your device includes the optional NFC module, it supports 14443A/14443B/15693/18092/mifare protocol under ISO/IEC for reading various cards and devices. Specific applications will utilize this feature.
7. Maintenance
7.1. Cleaning the Device
Due to its rugged nature, the W14u is designed to withstand harsh environments. To clean:
- Wipe the exterior with a soft, damp cloth.
- For stubborn dirt, use a mild soap solution and then wipe with a clean, damp cloth.
- Ensure all port covers are closed before cleaning with liquids.
- Do not use abrasive cleaners, solvents, or aerosol sprays.
7.2. Battery Care
- To maximize battery life, avoid fully discharging the battery frequently.
- Store the device in a cool, dry place if not used for extended periods.
- If storing for a long time, charge the battery to about 50-60% before storage.
7.3. Storage Conditions
When storing the device, ensure the environment is within the specified storage temperature range of -30°C to 70°C and humidity of 95% non-condensing.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on | Low battery, faulty power adapter, hardware issue | Connect to power adapter and charge. Ensure adapter is working. If problem persists, contact support. |
| Wi-Fi connection issues | Incorrect password, out of range, router issue, driver problem | Verify password, move closer to router, restart router, check Wi-Fi drivers in Device Manager. |
| Fingerprint sensor not working | Finger not clean, sensor dirty, software issue | Ensure finger and sensor are clean and dry. Re-register fingerprint in Windows Hello settings. |
| GPS/Beidou not acquiring signal | Indoors, obstructed view of sky, location services off | Move to an open outdoor area. Ensure Windows location services are enabled. |
| Device is slow or unresponsive | Too many applications open, low storage, malware | Close unnecessary applications. Check storage space. Run antivirus scan. Restart device. |
9. Specifications
| Feature | Specification |
|---|---|
| Model | W14u |
| Type | 14-inch Three-proofing Strengthening Notebook |
| Dimensions | 356 x 269 x 37 mm |
| Weight | 2850g (only product) |
| Screen Size | 14" 16:9 |
| Screen Resolution | 1920(H)×1080(V) FHD |
| Screen Brightness | 700 Nit |
| TP Touch Screen | Ten-point capacitive screen, Corning (No touch cover plate) |
| Battery | 2000mHA/7.4V + 6300mHA/7.4V (pluggable) |
| Camera | Front 2.0MP (USB) |
| Speaker/MIC | Double speaker / Double digital MIC, supports Cortana |
| CPU | 8th Generation KBL-R Intel® Core™ i5-8250U (Optional: i7-8550U) |
| GPU | Intel® UHD Graphics 620 |
| RAM | 8GB (Optional: 16GB) |
| SSD | 256GB (Optional: 512GB, supports extended HDD) |
| Operating System | Windows 10 Home (Optional: Win 10 Pro/IOT/Win 7) |
| Wi-Fi | WIFI 802.11(a/b/g/n/ac) 2.4G+5.8G dual-frequency, Intel 3165D2WG |
| Bluetooth | BT4.2 (BLE) class1, Transmission distance: 10m |
| 3G/4G | Optional: HUAWEI MU709s-2 Mini PCIe (3G), Quecte EC25-AU Mini PCIe (4G) |
| GPS | U-blox NEO-7 (Optional: BEIDOU, UM220-III) |
| NFC | Optional: NXP NPC300 |
| Fingerprint | SPI Fingerprint (Boot login) |
| USB Interface | 3x USB 3.0, 1x USB 2.0 |
| Earphone Interface | 1x 3.5mm Standard earphone interface |
| SD Card | 1x SD Card slot |
| SIM Card | 1x SIM Card slot |
| HDMI | 1x HDMI port |
| DC Interface | 1x DC 19V 3.42A power interface (∮5.5mm) |
| POGO PIN | 1x POGO 5pin (USB interface definition) |
| Serial Port Interface | 1x RS232 |
| RJ45 Interface | 2x (10/100/1000M self-adaption) |
| Expansion Slot | 2.5" HDD slot, 1x PCIE X4 slot (for customize transfer cards) |
| Anti-theft Lock Hole | 1x Kensington lock |
| Power Adapter | AC100V ~ 240V, output DC 19V 3.42A/65W |
| Certifications | IP65, CE-NB, MIL-STD-810G, Battery (UN38.3, MSDS, Aviation and shipping reports, IEC62133), FCC, CCC, RoHS |
| Drop Height | American standard MIL-STD-810G 1.22m Resistance to fall |
| Working Temperature | -20 °C to 55 °C |
| Storage Temperature | -30 °C to 70 °C |
| Humidity | 95% Non-Condensing |
10. User Tips
- Maximize Battery Life: Utilize the hot-swappable external battery feature for continuous operation in the field. Keep a spare charged battery ready.
- Secure Ports: Always ensure the protective covers for all ports are securely closed when working in dusty or wet environments to maintain the IP65 rating.
- Optimal Performance: For demanding industrial applications, consider the i7 processor and 16GB RAM options for smoother operation.
- Navigation Accuracy: For best GPS/Beidou performance, operate the device in areas with a clear view of the sky.
- Data Security: Make full use of the fingerprint login feature for quick and secure access to your device and data.
11. Warranty and Support
The Cenava W14u comes with a 1-year warranty. For warranty claims, technical support, or service inquiries, please contact your point of purchase or the manufacturer's authorized service center. Please have your product model and serial number ready when contacting support.



