1. Introduction
Thank you for choosing the HiQiS V8 E-scooter. This manual provides essential information for the safe assembly, operation, maintenance, and troubleshooting of your electric scooter. Please read this manual thoroughly before your first ride to ensure optimal performance and safety.

2. Safety Information
⚠️ Disclaimer: Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.
- Always wear a helmet and other protective gear (knee pads, elbow pads) while riding.
- Ensure you are familiar with local laws and regulations regarding electric scooter usage.
- Do not ride in heavy rain, on slippery surfaces, or through puddles deeper than 2 cm.
- Avoid riding on uneven terrain, stairs, or over obstacles.
- Maintain a safe distance from other vehicles and pedestrians.
- Do not allow children under the age of 16 to ride the scooter.
- Do not perform stunts or sudden maneuvers.
- Regularly check the brakes, tires, and all fasteners before each ride.
3. Product Overview
The HiQiS V8 is a foldable electric scooter designed for adults, featuring a powerful motor, long-lasting battery, and smart app connectivity.
Key Features:
- Motor: 350W powerful motor, capable of 15% uphill climbing.
- Battery: 36V 10.5Ah high-capacity battery for extended range.
- Tires: 8.5-inch honeycomb tires, offering water-resistant, anti-slip, durable, and shock-absorbing properties.
- Speed: Max speed of 19 MPH (30 KM/H) with three-speed gears (Eco, Slow, Sport).
- Range: Up to 16-21 miles (20-30 KM) on a single charge.
- Braking System: Reliable drum brake for effective stopping power.
- Portability: Lightweight (28 LBS / 12.5 KG) with a 3-second folding system for easy transport and storage.
- Lighting: Equipped with a bright front headlight and rear taillight for night riding safety.
- Smart App Integration: Connects to a smart app for digital display and control.


4. Specifications
| Feature | Specification |
|---|---|
| Model Number | V8 |
| Motor Power | 350W |
| Voltage | 36V |
| Battery Capacity | 10.5Ah |
| Max Speed | 30 KM/H (19 MPH) |
| Max Range Per Charge | 20-30 KM (16-21 Miles) |
| Tire Size | 8.5 inch Honeycomb Tire |
| Max Load | 120 KG (265 LBS) |
| Net Weight (N.W) | 12.5 KG (28 LBS) |
| Gross Weight (G.W) | 15 KG |
| Charging Time | 4-5 hours |
| Motor Drive | Front-wheel drive |
| Brake System | Drum brake |
| Speed Gears | 3 Speed (Eco, Slow, Sport) |
| Uphill Climbing | 15% |
| Folded | Yes |
| Scooter Dimensions (L*W*H) | 1080*430*1100 MM |
| Packing Dimensions (L*W*H) | 1090*150*500 MM |
| Certification | CE/UKCA/MSDS/UN38.3 |
5. Assembly and Initial Setup
Your HiQiS V8 E-scooter comes partially assembled. Follow these steps to complete the setup:
- Unpack the Scooter: Carefully remove the scooter and all accessories from the packaging. Retain packaging for future transport or storage.
- Unfold the Scooter: Locate the folding mechanism on the stem. Release the latch and lift the handlebar stem until it locks securely into place. Ensure it clicks firmly.
- Attach Handlebars: Insert the handlebar assembly into the stem. Ensure the cables are not pinched. Tighten any screws or clamps as per the instructions provided in the box to secure the handlebars.
- Initial Charge: Before your first ride, fully charge the scooter's battery. Connect the charger to the charging port and then to a power outlet. The indicator light on the charger will change (e.g., from red to green) when fully charged. This typically takes 4-5 hours.
- Tire Check: Inspect the honeycomb tires for any visible damage. While honeycomb tires do not require inflation, ensure they are free from debris.
- Brake Check: Test the drum brake by squeezing the brake lever. Ensure it engages smoothly and effectively.
- Power On: Long press the power button on the display to turn on the scooter.
- App Connection (Optional): Download the official HiQiS app (if available) from your smartphone's app store. Follow the in-app instructions to connect your scooter via Bluetooth for additional features and settings.

6. Operation
6.1 Basic Controls
- Power On/Off: Long press the power button on the display.
- Shift Gears (Speed Modes): Press the power button once to cycle through the 3-speed gears (Eco, Slow, Sport).
- Headlight On/Off: Press the power button twice to turn the headlight on or off.
- Start Mode (0-start/Non-0-start): Press the power button five times to switch between 0-start (requires a kick-off) and non-0-start (starts directly with throttle).
6.2 Riding Modes
The HiQiS V8 offers three distinct riding modes:
- Eco Mode (9 MPH): Energy-efficient mode for longer range and relaxed cruising.
- Slow Mode (12 MPH): Balanced mode for moderate speed and range.
- Sport Mode (19 MPH): Maximum speed mode for dynamic riding.

6.3 Braking
To brake, gently squeeze the drum brake lever on the handlebar. Apply pressure gradually to avoid sudden stops. For emergency stops, apply firm pressure to the brake lever.

6.4 Smart App Functions
When connected to the smart app, you can access additional features:
- Lock & Unlock: Secure your scooter remotely.
- Cruise Control: Activate and manage cruise control settings.
- Riding Mode: Select and customize riding modes.
- Lighting Switch: Control the scooter's lights.
- Riding Status: View real-time riding data (speed, mileage, battery).
- Firmware Update: Keep your scooter's software up-to-date.
- Personalized Settings: Adjust various scooter parameters to your preference.
- Service and Tutorials: Access helpful guides and support.

7. Maintenance
7.1 Battery Care
- Charge the battery fully before first use.
- Do not overcharge or completely drain the battery.
- If storing the scooter for an extended period, charge the battery to 50-70% every 30-60 days.
- Store the scooter and battery in a cool, dry place away from direct sunlight and extreme temperatures.
7.2 Tire Maintenance
- Regularly inspect the honeycomb tires for wear, cuts, or embedded debris.
- While honeycomb tires are puncture-resistant, severe damage can affect performance.
7.3 Brake System
- Periodically check the brake lever for proper tension and responsiveness.
- Ensure the drum brake is functioning correctly and provides adequate stopping power.
- If the brake feels loose or ineffective, have it inspected by a qualified technician.
7.4 Cleaning and Storage
- Clean the scooter with a damp cloth. Do not use high-pressure water jets or harsh chemicals.
- Ensure the charging port cover is securely closed to prevent water ingress.
- Store the scooter in a dry, indoor environment to protect it from weather elements.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not turn on | Low battery; Loose connections; Faulty power button | Charge the battery; Check all cable connections; Contact support if issue persists. |
| Reduced speed or range | Low battery; Overload; Riding uphill; Extreme temperatures | Fully charge battery; Ensure rider weight is within max load; Avoid steep inclines; Ride in moderate temperatures. |
| Brakes feel weak | Brake cable loose; Worn brake pads | Adjust brake cable tension; Inspect and replace brake pads if worn (professional service recommended). |
| App not connecting | Bluetooth off; App not updated; Scooter not powered on | Ensure Bluetooth is enabled on phone; Update app to latest version; Turn on scooter; Restart phone/scooter. |
9. User Tips
- Ride Safely: Always prioritize safety. Wear appropriate gear and be aware of your surroundings.
- Plan Your Route: For longer rides, plan your route to avoid steep hills or rough terrain that might drain the battery faster.
- Regular Checks: A quick check of tires, brakes, and battery level before each ride can prevent unexpected issues.
- Smooth Acceleration: Accelerate gradually to conserve battery life and ensure a smoother ride.
- Proper Storage: Storing your scooter correctly, especially the battery, will prolong its lifespan.
10. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the documentation provided at the point of purchase or contact your retailer. Keep your purchase receipt as proof of purchase.





