1. Introduction
The UGREEN Nexode 500W Desktop Charger is a powerful multi-device charging hub designed for professionals, gamers, and households with high charging demands. Featuring GaN technology and smart temperature control, it provides efficient and safe charging for a wide range of devices.
This manual provides essential information for the safe and effective use of your UGREEN Nexode 500W Desktop Charger. Please read it thoroughly before use and retain it for future reference.
2. Key Features
- High Power Output: Total 500W output, with up to 240W from a single USB-C port (PD3.1).
- Multi-Port Charging: 6 charging ports (5 x USB-C, 1 x USB-A) for simultaneous charging of multiple devices.
- GaN Technology: Efficient power delivery in a compact form factor.
- Smart Temperature Control: Ensures safe operation and prevents overheating.
- Wide Compatibility: Ideal for laptops, tablets, smartphones, cameras, game players, and other universal devices.
- Advanced 11-Level Protection: Includes Fire-resistant enclosure, Overvoltage, Over-power, Soft-start, Overcurrent, Over-temperature, Anti-interference, Lightning, Short-circuit, Electrostatic, and Anti-surge protection.
3. Setup Instructions
- Unpack the Charger: Carefully remove the UGREEN Nexode 500W Desktop Charger and its accessories from the packaging.
- Connect Power Cable: Insert one end of the provided AC power cord (2m, 250V ~ 10A) into the power input port on the back of the charger.
- Connect to Power Outlet: Plug the other end of the AC power cord into a standard wall outlet (100–240V ~ 50/60Hz).
- Placement: Place the charger on a stable, flat surface with adequate ventilation. Avoid placing it in enclosed spaces or near heat sources.
- Ready for Use: The charger is now ready to connect your devices.
4. Operating Instructions
4.1 Connecting Devices
The charger features 5 USB-C ports and 1 USB-A port. Identify the appropriate port for your device based on its charging requirements.
- USB-C1 Port: Supports up to 240W (PD3.1) for high-power devices like gaming laptops, workstations, and MacBook Pro 16".
- USB-C2 to C5 Ports: Each supports up to 100W for devices like Dell XPS15, MacBook Pro 13"/14", power banks, and drones.
- USB-A Port: Supports up to 20W for smaller devices such as iPad series, iPhone series, Galaxy series, smartwatches, and AirPods.
- Connect your device's charging cable to the appropriate port on the UGREEN Nexode 500W Desktop Charger.
- Connect the other end of the cable to your device.
- The charger will automatically detect the device and begin charging at the optimal speed.
4.2 PD3.1 Fast Charging
The PD3.1 protocol allows for significantly higher power delivery, up to 240W on the USB-C1 port. This is particularly beneficial for power-hungry devices that previously required dedicated power bricks.
Note: To achieve PD3.1 speeds, both your device and the charging cable must support the PD3.1 protocol.
5. Maintenance and Care
- Cleaning: Disconnect the charger from the power outlet before cleaning. Use a soft, dry cloth to wipe the surface. Do not use liquid cleaners or aerosols.
- Storage: When not in use for extended periods, store the charger in a cool, dry place away from direct sunlight and extreme temperatures.
- Handling: Avoid dropping or subjecting the charger to strong impacts.
- Ventilation: Ensure the charger has adequate airflow around it during operation to prevent overheating. Do not cover the charger.
6. Troubleshooting
- Device not charging:
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- Ensure the charger is properly plugged into a live power outlet.
- Check if the charging cable is securely connected to both the charger and your device.
- Try a different charging cable or port to rule out cable or port issues.
- Verify that your device and cable support the power output of the selected port.
- Slow charging:
-
- Ensure you are using a high-quality cable that supports fast charging protocols (e.g., PD3.1, PD3.0, QC3.0).
- Check if your device supports fast charging.
- If multiple devices are connected, the total power output is shared. Disconnecting other devices might increase charging speed for a specific device.
- Ensure the correct USB-C port is used for high-power devices (e.g., USB-C1 for 240W).
- Charger feels warm:
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- It is normal for the charger to become warm during operation, especially when charging multiple high-power devices.
- Ensure adequate ventilation around the charger. If it becomes excessively hot, disconnect it and allow it to cool down.
- The built-in smart temperature control will prevent overheating.
7. Specifications
| Feature | Detail |
|---|---|
| Model | UGREEN 55549 (also 55547) |
| Input | 100–240V ~ 50/60Hz, 7.0A Max |
| Total Output | 500W Max |
| Ports | 6 (5 × USB-C + 1 × USB-A) |
| USB-C1 Output | Up to 240W (PD3.1) – 5V/9V/12V/15V/20V/28V/36V/48V |
| USB-C2 ~ C5 Output | Up to 100W each – 5V/9V/12V/15V/20V |
| USB-A Output | Up to 20W – 5V/9V/12V/10V |
| Supported Protocols | PD3.1, PD3.0, PPS, QC3.0/2.0, UFCS, SCP, FCP, AFC, and more |
| Safety Features | Overcurrent, overvoltage, short-circuit, and overheating protection with real-time temperature monitoring |
| Color | Space Gray |
| Dimensions | 146 × 114.6 × 60.6 mm |
| Weight | 2207 g (≈2.2 kg) |
| Power Cable | AC power cord, 2m, 250V ~ 10A |
| Material | GaN |
| Place of Origin | Mainland China |
8. User Tips
- For optimal performance, use high-quality charging cables that match the power delivery capabilities of your devices and the charger ports.
- When charging multiple devices, prioritize high-power devices on the USB-C1 port for maximum efficiency.
- Keep the charger's vents clear to ensure proper heat dissipation, especially during heavy loads.
9. Warranty and Support
For warranty information and technical support, please refer to the official UGREEN website or contact their customer service directly. Keep your purchase receipt as proof of purchase for warranty claims.