Varstrom ECity

Varstrom ECity 28-inch Electric City Bike User Manual

Model: ECity | Brand: Varstrom

1. Introduction

The Varstrom ECity 28-inch Electric City Bike is designed for efficient and comfortable urban mobility. This e-bike is suitable for individuals aged 16 to 65 years and supports a maximum load of 150 kg. It features a powerful electric motor, a long-lasting battery, and a reliable Shimano 7-speed gear system, all integrated to provide a smooth and enjoyable riding experience. This manual provides essential information for the safe assembly, operation, and maintenance of your Varstrom ECity e-bike.

Varstrom ECity 28-inch Electric City Bike, white model
Figure 1: Varstrom ECity 28-inch Electric City Bike (White Model)

2. Safety Warnings

  • Fire Risk: Please be aware of potential fire risks associated with batteries. Strictly follow the instruction manual for charging and storage procedures.
  • Protective Equipment: Always wear appropriate protective equipment, such as a helmet, while using the product.
  • Legal Compliance: Fully comply with all applicable local laws and regulations regarding electric bicycles.
  • Age and Weight Limits: The e-bike is designed for users aged 16 to 65 years with a maximum load capacity of 150 kg. Do not exceed these limits.

3. Package Contents

Upon receiving your Varstrom ECity e-bike, please ensure all the following components are present in the package:

  • Varstrom ECity Electric Bike (85% pre-assembled)
  • Rechargeable Lithium Battery (pre-installed)
  • Battery Charger
  • Pedals
  • Assembly Tools
  • Instruction Manual (this document)
  • Integrated Luggage Rack (pre-installed)
  • Front and Rear Mudguards (pre-installed)
  • Chain Guard (pre-installed)
  • Bell (pre-installed)
  • Front and Rear LED Lights (pre-installed)

4. Technical Specifications

FeatureSpecification
Model NumberECity
Brand NameVarstrom
CertificationCE
Rated Passenger CapacityOne Seat
StyleStandard Type
Max Speed25 km/h (<25km/h)
Range per PowerAbout 120-140 km (> 60 km)
Wattage200 - 250W
Power Supply/SourceLithium Battery
MotorBrushless 250W Rear Hub Motor (Gear Drive)
OriginMainland China
FoldedNo
Wheel Size28”
Frame Material6061 Aluminum alloy
Battery561Wh (43.2V 13Ah) Lithium Battery
Charging Time6-7 hours
Gear SystemShimano 7-speed (MF-TZ500-7 Sprocket, RD-TY300 Rear Derailleur, SL-TX50 Shifter)
DisplayIntelligent LCD Display
Assistance Levels4 levels
Net Weight26 kg
Package Weight30 kg
Package Size154 x 28 x 89 cm
Recommended Rider Height160-190 cm
SuspensionSuntour NEX Fork with Hydraulic Suspension (63mm travel)
TiresKenda tyres 700x40
Integrated FeaturesBell, luggage rack, stand, mudguards, chain guard, front and rear LED lights
Warranty2 Years

5. Setup and Assembly

Your Varstrom ECity e-bike is delivered 85% pre-assembled, requiring minimal setup before your first ride. Please follow these steps carefully:

  1. Unpacking: Carefully remove the e-bike and all components from the packaging. Retain the packaging for potential future use (e.g., returns or transport).
  2. Front Wheel Installation: Attach the front wheel to the fork using the provided assembly tools. Ensure it is securely fastened.
  3. Handlebar Adjustment: Adjust the handlebars to a comfortable riding position and tighten all fasteners.
  4. Pedal Installation: Screw the pedals into the crank arms. Note that pedals are typically marked 'L' for left and 'R' for right, and the left pedal often has a reverse thread.
  5. Seat Adjustment: Adjust the seat height to ensure a comfortable and ergonomic riding posture. The adjustable handlebar and seat allow riders between 160-190 cm to find their optimal fit.
  6. Battery Check: Ensure the 43.2V 13Ah lithium battery is securely installed within the frame.
  7. Initial Charge: Before your first ride, fully charge the battery using the provided charger. A full charge typically takes 6-7 hours.
Diagram showing e-bike assembly steps and components
Figure 2: E-bike Assembly Overview
Diagram illustrating e-bike dimensions and recommended rider height
Figure 3: E-bike Dimensions and Rider Height Guide

6. Operating Your E-Bike

6.1. Riding Modes

The Varstrom ECity offers three distinct riding modes to suit various terrains and preferences:

  • Pedal Assistance Mode: This mode provides electric assistance as you pedal. There are 4 adjustable support levels, allowing you to control the amount of power provided by the motor. This is ideal for extending your range and making climbs easier.
  • Teaching Aid Mode: This mode likely offers a low-power assist or walk-assist function, useful for learning or maneuvering the bike at very low speeds.
  • Bicycle Mode: In this mode, the electric motor is disengaged, and the bike operates like a traditional bicycle, powered solely by your pedaling.

You can easily switch between these modes using the intelligent LCD Display, adapting to road conditions and your personal needs.

6.2. Intelligent LCD Display

The LCD display provides crucial information about your ride and the e-bike's status:

  • Battery Capacity: Indicates the remaining charge of your 43.2V 13Ah battery.
  • Assistance Level: Shows the current level of pedal assistance (0-4).
  • Speed: Displays your current riding speed.
  • Total Distance (ODO): Records the total distance traveled by the e-bike.
  • Partial Distance (TRIP): Records the distance of your current ride.

The top speed and riding mode can be easily changed via parameter settings accessible through the display.

Close-up of the e-bike's LCD display showing speed, battery, and trip information
Figure 4: Intelligent LCD Display

6.3. Gear System

The Shimano 7-speed transmission system allows for smooth and efficient gear changes, enabling you to adapt to various terrains and maintain an optimal pace. Use the Shimano SL-TX50 shifter on the handlebars to change gears.

Close-up of Shimano 7-speed transmission components including sprocket, rear derailleur, and shifter
Figure 5: Shimano 7-Speed Transmission System

6.4. Lighting System

The e-bike is equipped with front and rear LED lights for enhanced visibility and safety, especially during night riding. The tail lights illuminate when the main light is turned on or when the crank is rotated in the opposite direction.

Image showing the e-bike's front lamp, ergonomic handlebars, and integrated rear rack
Figure 6: E-bike Lighting, Handlebars, and Rear Rack

7. Maintenance

Regular maintenance ensures the longevity and optimal performance of your Varstrom ECity e-bike.

7.1. Battery Care

  • The 43.2V 13Ah lithium battery supports approximately 3000 charge/discharge cycles.
  • It is designed to retain over 80% of its capacity for two years under normal use.
  • Always use the original charger provided with your e-bike.
  • Avoid completely draining the battery. Charge it regularly, especially if storing the bike for an extended period.
  • Store the battery in a cool, dry place, away from direct sunlight and extreme temperatures.
Diagram illustrating the features of the in-tube lithium-ion battery, including high performance, BMS, 1000 cycles, removable, safety, and waterproof
Figure 7: In-tube Lithium-Ion Battery Features

7.2. General Bike Care

  • Cleaning: Clean your e-bike regularly with a damp cloth. Avoid using high-pressure washers directly on electrical components.
  • Tire Pressure: Check tire pressure before each ride. The Kenda 700x40 tires require appropriate inflation for safety and performance.
  • Brakes: Periodically check the brake pads and cables for wear and proper function. Adjust or replace as necessary.
  • Chain: Keep the chain clean and lubricated for smooth gear changes and to prevent wear.
  • Fasteners: Regularly inspect all bolts and fasteners to ensure they are tight.

8. Troubleshooting

This section addresses common issues you might encounter with your e-bike. For more complex problems, please contact customer service.

ProblemPossible CauseSolution
E-bike does not power on.Battery is not charged or not properly connected.Ensure the battery is fully charged and securely seated in its compartment. Check all electrical connections.
Motor assistance is weak or non-existent.Low battery charge, incorrect assistance level selected, or sensor issue.Charge the battery. Check the LCD display to ensure a pedal assistance level (1-4) is selected. Ensure pedal sensor is clean and unobstructed.
Gears are not shifting smoothly.Dirty or unlubricated chain, misaligned derailleur, or worn cables.Clean and lubricate the chain. If the issue persists, a professional adjustment of the derailleur may be needed.
Brakes feel spongy or ineffective.Worn brake pads, loose brake cables, or air in hydraulic lines (if applicable).Inspect brake pads for wear and replace if necessary. Adjust brake cable tension. For hydraulic brakes, bleeding may be required by a professional.

9. User Tips

  • Battery Charger: A battery charger is included in the package for your convenience. Always use the provided charger.
  • Adjust for Comfort: Take the time to adjust the handlebar and seat height to your preference. This significantly impacts riding comfort and efficiency, especially for longer rides.
  • Explore Riding Modes: Experiment with the three riding modes and four assistance levels to find the best combination for different routes and energy levels.
  • Pre-Ride Check: Before each ride, quickly check tire pressure, brake function, and battery level for a safe journey.
  • Weight of the Bicycle: The net weight of the bicycle is 26 kg. Keep this in mind for transport or lifting.

10. Warranty and Support

10.1. Product Warranty

The Varstrom ECity Electric City Bike comes with a 2-year warranty covering manufacturing defects and major components. Please refer to your purchase documentation for specific terms and conditions.

10.2. Customer Support

Should you encounter any problems with your e-bike or require technical assistance, our customer service team is available 24/7. We have professional technicians, particularly in the EU (e.g., Poland), ready to provide technical support and help resolve any issues you may face.

Please contact us through the seller's platform or the contact information provided at the time of purchase for prompt assistance.

Map showing Bafang global service locations including Europe, US, and Asia
Figure 8: Global Service Locations (Bafang, Varstrom's partner)

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