ACECONN ACEMIX TV Box User Manual

Introduction

This manual provides detailed instructions for setting up, operating, and maintaining your ACECONN ACEMIX TV Box. Please read this guide thoroughly before using the device to ensure optimal performance and safety.

Key Features

• Android 9.0 Operating System with ARM Cortex-A55 processor.
• TVONAIR 3 OTT/IPTV Streaming Platform support.
• 3D Graphics: OpenGL ES 1.1/2.0 and Open VG 1.1.
• Video Decoding: 4KP75 10B, H.265, VP9 Profile 2, AVS2 4Kp30 H.264, MPEG-4, DIVD/DIVX, Real8/9/10, RM, RMVB, PMP, FLV, MP4, M4V, VOB, WMV, 3GP, MKV.
• Audio Decoding: Stereo DACs, 2x I2S in, 8x I2S out, 8x DAIC, MPEG1 layer I, MPEG1 layer II, MPEG1 layer III, MPEG2 AAC, MPEG4 HE-AAC, Dolby.
• Supports 6000+ TV and Radio programs.
• 32 different favorite groups selection.
• Electronic Program Guide (EPG) and Subtitle support.
• Teletext supported by VBI insertion and software emulation.
• USB PVR Ready, Recording and Time Shift functions.
• Auto scan, Fast scan and LCN function.
• Parental lock facility by channel and program event.
• Multilingual menu text support.
• Software upgrade via USB and OTA.
• Built-in 2.4G/5G WIFI (IEEE 802.11 b/g/n/ac) + Bluetooth 5.0.
• 2GB DDR3 RAM + 32GB EMMC Internal Storage.
• DVB Function: Supports DVB-S/S2/S2X, DVB-T/T2+Cable+J.83B+ISDBT.
• 4K @ 60 Hz Video Output for crystal-clear visuals.
• Widevine LEVEL 1 for HD and Full HD content from popular streaming services.
• All-Format Support for video, audio, and image files.

Package Contents

Ensure all items are present in the box:

• ACECONN ACE MIX TV Box
• Remote Control Unit (RCU)
• Power Adapter (US/EU/UK/AU Plug options)
• HDMI Cable
• Tuner Converter
• User Manual (this document)

Image: Contents of the ACECONN ACE MIX package, including the TV box, remote control, power adapter, HDMI cable, tuner converter, and user manual.

Safety Instructions

Please read and follow these safety precautions carefully:

• Mains Supply: Use only 100-240V AC 50/60Hz power source as specified.
• Overloading: Do not overload wall outlets, extension cords, or adapters to prevent fire or electric shock.
• Liquids: Keep liquids away from the STB. Do not expose to dripping or splashing.
• Cleaning: Disconnect from power before cleaning. Use a lightly damp cloth.
• Ventilation: Ensure slots on the STB are uncovered for proper airflow. Avoid soft furnishings, direct sunlight, heaters, or stacking other electronic equipment.
• Attachments: Use only recommended attachments.
• Connection to Satellite Dish LNB: Disconnect STB from mains before connecting/disconnecting LNB cable to prevent damage.
• Connection to TV: Disconnect STB from mains before connecting/disconnecting TV cables to prevent damage.
• Earthing: The LNB cable MUST be earthed to the system earth for the satellite dish. Unplug during lightning storms or long periods of disuse.
• Location: Place the STB indoors, away from lightning, rain, or direct sunlight.
• Warning: Terminals marked with "!" may carry sufficient voltage to cause electric shock. External wiring requires professional installation or ready-made leads.
• Caution: Risk of electric shock. Do not open the casing. Refer servicing to qualified personnel.
• Correct Disposal: Do not dispose with household waste. Recycle responsibly. Operating temperature: 0~35°C.

Setup

1. Connecting to TV

Connect the HDTV cable to the product's HD OUT interface and the other end to your TV. Set your TV to the appropriate HDTV input mode.

Image: Diagram illustrating how to connect the TV Box to a television, antenna, router, and power adapter. It shows connections for USB, HD OUT, ANT IN, LNB IN, SPDIF, and DC 12V.

2. Remote Control Pairing & Learning

The remote control supports Bluetooth transmission, voice control, and infrared transmission.

Bluetooth Pairing Steps:

1. Turn on the Bluetooth device (TV Box).
2. Press "MENU" and "▼" on the remote control simultaneously. The indicator light will flash once, then go out. After 3 seconds, the red light will flash slowly, indicating the remote control has entered broadcast scan mode. You can release the buttons after it enters this mode.
3. On the TV Box, navigate to the Bluetooth settings (search device) and search for available devices.
4. Select "ACE MIX" from the list of found devices.
5. Click on the "ACE MIX" device. The remote control will enter pairing mode, and the red light will flash quickly.
6. Once connected successfully, the red light will stay on for 2 seconds and then turn off.
7. If pairing is not successful within 60 seconds, repeat steps 2 and 3.

Infrared Learning Function (TV Control Zone):

This allows the ACE MIX remote to control basic functions of your TV.

1. Press and hold for 5 seconds. The LED goes from blinking to solid and STB RCU enters learning mode.
2. Press the key to be programmed on this RCU (e.g., TV Power On/Off). The LED will begin blinking slowly.
3. Aim your TV's original remote control towards the front of this RCU (distance less than 3cm). Press the corresponding button on the TV remote (e.g., TV Power). If programmed correctly, the LED on the ACE MIX RCU will flash 3 times.
4. Repeat steps 2-3 for other keys you wish to program.
5. Exit learning mode by pressing any other button on this RCU. The LED turns off.

To pair the RCU with STB: Press "VOL+" and "VOL-" together for 3 seconds until the LED is flashing. RCU enters pairing mode. Open the Remotes & Accessories search option on STB, select the name ACE666 and click it to pair.

Operating Instructions

1. Startup

Ensure all cables are properly installed and connected. If the receiver is in factory status or has no program list, the Main Menu will be displayed upon power-on. The LED light will be on, and after approximately 60 seconds, the main interface will appear.

Use the navigation buttons (Up/Down/Left/Right) and "OK" button on the remote to select and enter applications.

Image: The ACECONN ACE MIX TV Box and its remote control, highlighting key features and the device's sleek design.

2. Remote Control Description

Familiarize yourself with the remote control buttons:

Image: Detailed diagram of the remote control with each button clearly labeled for its function.

3. Interface Navigation

The ACE MIX TV Box features an intuitive Android interface. The main screen typically displays categories such as Live TV, Movies, Series, EPG, and Portals. Below these, you'll find various app icons for services like TVONAIR, YouTube, Netflix, Disney+, Google Play, and a File Manager. Use the remote's navigation buttons to move between options and the OK button to select.

TV Guide (EPG)

Access the Electronic Program Guide by pressing the dedicated EPG button on your remote or selecting the EPG icon on the main interface. This will display channel listings and program information, allowing you to browse upcoming shows and set reminders.

Video On Demand (VOD)

Navigate to the Movies or Series sections, or open specific streaming apps like Netflix or Amazon Prime Video, to access Video On Demand content. Browse through available titles and select your desired content for playback.

Maintenance

To ensure the longevity and optimal performance of your ACECONN ACEMIX TV Box, follow these maintenance guidelines:

• Cleaning: Always disconnect the device from the power supply before cleaning. Use a soft, dry cloth to wipe the exterior. For stubborn marks, a lightly damp cloth can be used, but avoid harsh chemicals or abrasive cleaners.
• Ventilation: Ensure that the ventilation slots on the device are never blocked. Proper airflow is crucial to prevent overheating. Do not place the TV Box on soft surfaces like carpets or bedding, or in enclosed spaces without adequate air circulation.
• Environment: Keep the device in a cool, dry place, away from direct sunlight, heat sources (like radiators or ovens), and excessive humidity. Avoid placing it near sources of electromagnetic interference.
• Cable Management: Periodically check all connected cables (HDMI, power, antenna, network) to ensure they are securely plugged in and free from damage. Avoid bending cables sharply.
• Software Updates: Regularly check for and install available software updates (OTA or USB) to benefit from performance improvements, new features, and security patches.

Software Update

1. OTA (Over-The-Air) Update

Open the "Update" application on your TV Box. Select "online update" to check for and install the latest software package. Ensure you have a stable internet connection.

2. Local Update (via USB)

Open the "Update" application. Choose "local update". Insert a USB flash drive containing the upgrade file into a USB port on the TV Box. Ensure the upgrade file is in the root directory of the USB drive. Select the upgrade file and proceed. The system will automatically run the upgrade and restart upon completion.

Note: Do not power off the device during the upgrade process. Only use software provided by ACECONN to avoid system damage.

Troubleshooting

Before requesting service, check the following common issues and solutions:

Warning: Do not attempt to repair the receiver yourself. Tampering with the receiver may result in fatal electric shock and will invalidate your warranty.

Specifications

Note: Specifications are subject to change without further notice. The manufacturer holds the rights of changes without any further notice. The image shown here is indicative only. The actual product may differ.

User Tips

• IPTV Subscriptions: The device supports IPTV. For specific "forever server" or other IPTV services, you may need to install compatible applications or configure settings according to your service provider's instructions. The TV Box provides the platform; service subscriptions are separate.
• Optimal Performance: For the best streaming experience, especially with 4K content, ensure your internet connection is stable and fast. Using the 5GHz WiFi band or a wired Ethernet connection is recommended.
• Storage Management: Periodically clear cache for frequently used apps to free up internal storage and maintain smooth operation.

Warranty and Support

For detailed warranty information and technical support, please refer to the official product documentation or contact ACECONN customer service.

A comprehensive user manual in PDF format is available for download: Download User Manual (PDF)