Introduction
Thank you for choosing the Philips SHM5178 Business Wireless Earphones. These open-top single-ear headphones are designed for comfort and clear communication, featuring Bluetooth 5.3 connectivity, an HD microphone with ENC noise reduction, and long battery life. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.

Package Contents
Please check that all items are present in your package:
- Philips SHM5178 Wireless Earphone
- User Manual
- USB Type-C Adapter / Charging Cable
Product Overview
The Philips SHM5178 features an ergonomic ear-hook design for comfortable, pressure-free wear. The adjustable microphone allows for use on either the left or right ear.


Controls and Indicators
The earphone features a function key, a mute key, and a volume up/down push rod for easy control of calls and media playback.

Setup
1. Charging the Earphones
Before first use, fully charge the earphones. Connect the supplied USB Type-C charging cable to the earphone's charging port and a power source. A full charge takes approximately 2 hours.

2. Pairing with a Bluetooth Device
- Ensure the earphones are charged.
- Turn on the Bluetooth function on your mobile phone or other Bluetooth device.
- Power on the Philips SHM5178 earphones. They should automatically enter pairing mode (indicated by a flashing LED, if available).
- On your device, search for Bluetooth devices and select "Philips SHM5178" from the list.
- Once connected, the earphone's indicator light will change (e.g., solid blue) and you may hear a confirmation tone.
3. Connecting Two Mobile Phones Simultaneously
The Philips SHM5178 supports simultaneous connection to two devices, allowing for seamless switching between calls and media.

Operating Instructions
Power On/Off
- Power On: Press and hold the Function key for a few seconds until the indicator light turns on.
- Power Off: Press and hold the Function key for a few seconds until the indicator light turns off.
Call Management
- Answer/End Call: Press the Function key once.
- Reject Call: Press and hold the Function key for approximately 2 seconds.
- Mute/Unmute Microphone: Press the Mute key during a call.
Volume Control
- Increase Volume: Push the volume rod upwards.
- Decrease Volume: Push the volume rod downwards.
Music Playback
- Play/Pause: Press the Function key once.
- Next Track: Double-press the Function key.
- Previous Track: Triple-press the Function key.
Maintenance
- Cleaning: Wipe the earphones with a soft, dry cloth. Do not use abrasive cleaners or solvents.
- Battery Care: To prolong battery life, avoid fully discharging the earphones frequently. Charge them regularly, especially if not used for extended periods.
- Water Resistance: The earphones are IPX4 splash resistant, meaning they can withstand splashes of water from any direction. They are not fully waterproof and should not be submerged in water or exposed to heavy rain.
- Storage: Store the earphones in a cool, dry place away from extreme temperatures and direct sunlight.
Troubleshooting
If you encounter issues with your Philips SHM5178 earphones, please refer to the following common problems and solutions:
- The Bluetooth earphones cannot be turned on.
- The battery may be low. Charge the earphones fully. - Bluetooth earphones cannot pair with Bluetooth devices.
- Ensure the Bluetooth function is enabled on your device. Turn on your Bluetooth device and activate its Bluetooth function before powering on the headphones. - Unable to pair (previously connected devices).
- Ensure that any previously connected Bluetooth devices have their Bluetooth function disabled. Go to your Bluetooth device's settings and remove "Philips SHM5178” from the Bluetooth list, then attempt to pair again. - The sound quality is poor, or you hear popping sounds.
- The Bluetooth device might be out of the connection range. Shorten the distance between the headphones and your Bluetooth device, or remove any obstacles between them. Ensure the earphones are sufficiently charged. - Mobile phone transmission is slow, or audio transmission is impossible/poor quality.
- Ensure your phone supports not only (mono) HFP but also A2DP, and is compatible with BT4.0x (or a higher version). Refer to your phone's technical specifications.
Specifications
| Feature | Specification |
|---|---|
| Brand Name | Philips |
| Model | SHM5178 |
| Style | OWS Ear Hook Headphones |
| Communication | Wireless (Bluetooth 5.3) |
| Bluetooth Version | 5.3 |
| Material | Plastic, Silica Gel |
| Battery Capacity | 90mAh (Polymer lithium battery 3.8V) |
| Listening Time | Up to 22 hours |
| Call Time | Up to 12 hours |
| Standby Time | Up to 100 hours |
| Charging Time | Approximately 2 hours |
| Maximum Wireless Range | <10m |
| Frequency Response Range | 20 - 20000Hz |
| Impedance Range | from 33 to 100 Ω |
| Vocalism Principle | Dynamic |
| Number Of Drivers | 1 |
| Codecs | AAC, SBC |
| Microphone | Electret condenser microphone, with HD Mic Call and ENC Noise Reduction |
| Features | With microphone, Environmental Noise Cancelling (ENC), Volume Control, Control Button |
| Sound Isolating | No |
| Voice Assistant Built-in | No |
| Water Resistance | IPX4 Splash Resistant (Not fully waterproof) |
| Certification | CE, FCC |
| Origin | Mainland China |
User Tips
- For optimal sound quality and stable connection, always ensure your earphones are fully charged and within the recommended Bluetooth range (<10m) of your paired device.
- If experiencing pairing issues, try removing the earphones from your device's Bluetooth history before attempting to reconnect.
- Regularly clean your earphones with a soft, dry cloth to maintain hygiene and performance.
- Take advantage of the adjustable microphone to find the most comfortable and effective position for clear calls, whether you wear it on your left or right ear.
Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the documentation provided at the point of purchase or contact your retailer/manufacturer directly. Keep your proof of purchase for any warranty claims.





