Novastar TB20 Plus

Novastar TB20 Plus LED Controller User Manual

Model: TB20 Plus

Introduction

The Novastar TB20 Plus is a new-generation multimedia LED controller designed for full-color LED displays. It integrates media playback and sending card functions into one compact device, offering powerful performance, cloud control, and versatile installation options. This device supports 650,000 pixels output, 4K video decoding, Wi-Fi AP + STA dual mode, and cloud-based remote publishing. It is an excellent solution for various commercial display applications, including LED posters, advertising screens, smart city displays, digital signage, lamp-post LED screens, window displays, and retail chain applications, ensuring stable 24/7 playback.

The TB20 Plus supports USB playback, HDMI synchronous input, and content publishing via computer, phone, or tablet, providing flexible workflow options for installers and end users.

Package Contents

Please verify that all items are present and in good condition upon opening the package:

  • 1 × TB20 Plus Multimedia Player
  • 1 × Wi-Fi Antenna
  • 1 × Power Adapter
  • 2 × Mounting Racks
  • 4 × Phillips Screws
  • 1 × Quick Start Guide
  • 1 × Certificate of Approval
  • 4G Module (optional, if purchased)
Novastar TB20 Plus package contents
Image: Contents of the Novastar TB20 Plus package, including the player, power adapter, antenna, mounting accessories, and documentation.

Product Overview

The Novastar TB20 Plus features a compact design with various ports and indicators for easy operation and integration.

Novastar TB20 Plus LED Media Player with key features
Image: Front view of the Novastar TB20 Plus, highlighting its key features: TB20 Plus model, upgraded from TB2, 650K pixels capacity, and HDMI input.

Front/Top Panel

Novastar TB20 Plus front panel ports and indicators
Image: Detailed view of the Novastar TB20 Plus front panel, showing the Wi-Fi antenna connector, SWITCH button, SIM card slot, PWR, CLOUD, and SYS RUN indicator LEDs, USB ports (USB and USB 2.0), and an ETHERNET port.
  • Wi-Fi Antenna Connector: For attaching the included Wi-Fi antenna.
  • SWITCH: Power on/off button.
  • SIM: Slot for an optional 4G SIM card.
  • PWR LED: Power indicator.
  • CLOUD LED: Cloud connection status indicator.
  • SYS RUN LED: System running status indicator.
  • USB: Standard USB port for content playback or firmware updates.
  • USB 2.0: Additional USB 2.0 port.
  • ETHERNET: RJ45 port for network connection.

Rear Panel

Novastar TB20 Plus rear panel ports
Image: Detailed view of the Novastar TB20 Plus rear panel, showing COM 2, RESET button, AUDIO OUT jack, HDMI IN port, LED OUT port, COM 1, 12V power input, and a grounding screw.
  • COM 2: Serial communication port.
  • RESET: System reset button.
  • AUDIO OUT: 3.5mm audio output jack.
  • HDMI IN: HDMI 1.3 input for synchronous content.
  • LED OUT: RJ45 output port for connecting to the LED display.
  • COM 1: Serial communication port.
  • 12V: Power input for the 12V DC adapter.
  • Ground: Grounding screw.
Video: An unboxing and quick overview of the Novastar TB20 Plus, showcasing its physical appearance and port layout.

Setup Instructions

  1. Unboxing and Initial Inspection

    Carefully remove the TB20 Plus and all accessories from the packaging. Inspect for any signs of damage. Retain the packaging for future transport or storage.

  2. Attach Wi-Fi Antenna

    Screw the provided Wi-Fi antenna onto the designated connector on the front panel of the TB20 Plus. Ensure it is securely fastened for optimal signal reception.

  3. SIM Card Installation (Optional)

    If your model includes the 4G module, insert a compatible SIM card into the SIM card slot on the front panel. Ensure the SIM card is correctly oriented as indicated on the device.

  4. Mounting the Device

    Attach the two mounting racks to the sides of the TB20 Plus using the provided Phillips screws. These racks allow for secure installation in various environments.

  5. Connect to LED Display

    Connect an Ethernet cable from the LED OUT port on the rear panel of the TB20 Plus to the input port of your LED display receiving card.

  6. Connect Input Source (Optional)

    If using synchronous display mode, connect your video source (e.g., computer, media player) to the HDMI IN port on the rear panel using an HDMI cable.

  7. Network Connection

    Choose one of the following methods for network connectivity:

    • Ethernet: Connect an Ethernet cable from your network router/switch to the ETHERNET port on the front panel.
    • Wi-Fi: The device supports Wi-Fi AP (hotspot) and STA (client) modes. Configure Wi-Fi settings via the NovaLCT software or cloud platform.
    • 4G (Optional): If a 4G module and SIM card are installed, the device will automatically attempt to connect to the 4G network.
  8. Power Connection

    Connect the provided 12V power adapter to the 12V input port on the rear panel, then plug the adapter into a power outlet. Ensure the grounding screw is properly connected if required by your installation environment.

Operating Instructions

  1. Powering On/Off

    Press the SWITCH button on the front panel to power on the device. Press it again to power off. Observe the indicator LEDs for status.

  2. Understanding Indicator Lights

    • PWR LED: Solid green indicates the device is powered on.
    • CLOUD LED: Indicates connection status to the cloud platform. Refer to the Quick Start Guide for specific blinking patterns.
    • SYS RUN LED: Indicates system operational status. Refer to the Quick Start Guide for specific blinking patterns.
  3. Content Publishing and Playback

    The TB20 Plus supports multiple methods for content management:

    • USB Playback: Insert a USB drive containing media files (images, videos) into one of the USB ports. The device can be configured to automatically play content from the USB drive.
    • HDMI Synchronous Input: When an HDMI source is connected to the HDMI IN port, the device can display content synchronously. This is ideal for live feeds or real-time presentations.
    • Wi-Fi / LAN / 4G Publishing: Utilize the NovaLCT software on a computer or the ViPlex Express/NovaStar App on a mobile device/tablet to publish content remotely over Wi-Fi, Ethernet, or 4G (if equipped). This allows for flexible content updates and scheduling.
    • Cloud-Based Remote Publishing: For large-scale deployments, the Novastar cloud platform enables centralized management, monitoring, and content distribution to multiple TB20 Plus devices from anywhere.
  4. Control Modes

    The TB20 Plus supports both asynchronous and synchronous control modes:

    • Asynchronous Mode: Content is stored on the device's internal memory (32GB) and played back independently. Updates are pushed to the device.
    • Synchronous Mode: Content is displayed in real-time from an external source connected via HDMI.

Maintenance

  • Cleaning: Keep the device clean and free from dust. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners or solvents.
  • Ventilation: Ensure proper airflow around the device. Do not block the ventilation holes to prevent overheating.
  • Firmware Updates: Regularly check for and install firmware updates provided by Novastar to ensure optimal performance, security, and access to new features. Updates can typically be performed via the cloud platform or NovaLCT software.
  • Storage: If storing the device for an extended period, disconnect power, remove any connected cables, and store it in a cool, dry place, preferably in its original packaging.

Troubleshooting

Problem Possible Cause Solution
Device does not power on (PWR LED off) No power, faulty power adapter, power switch off. Check power cable connection. Ensure power adapter is working. Press the SWITCH button.
No display on LED screen Incorrect LED OUT connection, display configuration error, no content loaded. Verify LED OUT cable. Check display settings in NovaLCT. Ensure content is published or HDMI source is active.
Cannot connect to network (CLOUD LED status abnormal) Incorrect network settings, Wi-Fi signal weak, Ethernet cable disconnected, 4G signal weak. Check network cable/Wi-Fi settings. Ensure antenna is attached. Verify 4G signal strength if applicable. Restart device.
USB content not playing Unsupported file format, USB drive not detected, content not configured for auto-play. Ensure media files are in supported formats. Try a different USB port or drive. Configure USB playback settings in software.
HDMI input not displayed HDMI cable issue, source not active, input not selected. Check HDMI cable and source device. Ensure HDMI input is selected as the active source in the device's settings.

If the problem persists after attempting these solutions, please consult the detailed troubleshooting guide in the full product manual (if available) or contact technical support.

Specifications

Feature Detail
Model Number Novastar TB20 Plus
Loading Capacity 650,000 pixels
Video Decoding 4K hardware decoding
HDMI Input HDMI 1.3
Control Type Synchronous & Asynchronous
Control Method WiFi / Hotspot / LAN
Content Release App / Laptop
Internal Storage 32GB
Connectivity Wi-Fi (AP + STA dual mode), Ethernet, USB, Optional 4G Module
Power Input 12V DC
Material Metal
Dimensions (L x W x H) 35 cm x 20 cm x 8 cm
Weight 1.2 kg

User Tips

Based on general usage patterns for similar devices, here are some tips to enhance your experience with the Novastar TB20 Plus:

  • Regular Backups: Periodically back up your content and configurations to prevent data loss.
  • Network Stability: For cloud-based operations, ensure a stable and strong internet connection (Wi-Fi, Ethernet, or 4G) to avoid interruptions in content publishing and monitoring.
  • Software Updates: Keep your NovaLCT software and mobile apps updated to the latest versions to ensure compatibility and access to the newest features and bug fixes.
  • Content Optimization: Optimize your video and image content for the specific resolution and aspect ratio of your LED display to ensure the best visual quality and smooth playback.
  • Secure Mounting: Always ensure the device is securely mounted in a location with adequate ventilation to prevent physical damage and overheating.

Note: No specific user reviews or Q&A were provided to generate product-specific tips. The above are general recommendations.

Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the official Novastar website or contact your authorized dealer. Keep your purchase receipt and product serial number handy when seeking support.

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