1. Introduction
Thank you for choosing the ATK Neptune N9 Series Gaming Headset. This manual provides essential information for setting up, operating, and maintaining your headset to ensure optimal performance and longevity. The Neptune N9 Series offers a versatile gaming experience with multiple connection modes, high-fidelity audio, and a comfortable, lightweight design.
2. Package Contents
Please check the box for the following items:
- ATK Neptune N9 Series Headset
- 2.4G Wireless Transmitter (with adapter)
- Type-C to USB-A Data Cable
- Type-C to 3.5mm Audio Cable
- Detachable Microphone
- User Manual (this document)
- Warranty Card
- Safety Specification Guide
3. Specifications
| Feature | N9 Pro | N9 Ultra/Ultra+ |
|---|---|---|
| Product Name | ATK Neptune N9 Series Wireless Gaming Headset | |
| Model | N9 Pro | N9 Ultra/N9 Ultra+ |
| Color Matching | Black/White | Starry Orange/Starry Pink |
| Sound Effects | "Kongyu" Spatial Audio, Virtual 7.1 Surround Sound | |
| Driver Unit | 53mm PET Diaphragm Dynamic Unit | 53mm Titanium-Plated Diaphragm Dynamic Unit |
| Frequency Range | 20Hz-20kHz | 10Hz-40kHz |
| Earmuffs | Protein Leather | |
| Microphone Monitoring | Supported | |
| Battery Capacity | 1500mAh | |
| Battery Life | Up to 130 hours | |
| Weight | Approx. 270g | |
| Microphone | "Star Pick" Omnidirectional ENC Noise-Cancelling Microphone (Detachable) | |
| Latency | Single-direction <10ms (2.4G mode) | |
| Driver Software | ATK HUB 3.0 Client Driver | |
| Compatible Platforms | PC, Android, iOS, Nintendo Switch, PS4, PS5, Xbox (via 3.5mm) | |
| Connection Modes | 2.4G Wireless, Bluetooth 5.3, USB Sound Card, 3.5mm Wired | |
| Additional Functions | Ear Return Function, Power Display, EQ Adjustment, Preset Sound Effects | |
4. Setup
4.1 Charging the Headset
Before first use, ensure your headset is fully charged. Connect the headset to a computer using the provided Type-C to USB-A data cable. The headset cannot be charged using a wall charger; only use a computer USB port for charging.
4.2 Attaching the Microphone
The ATK Neptune N9 Series comes with a detachable omnidirectional ENC noise-cancelling microphone. Insert the microphone into the designated port on the headset until it clicks securely into place.
4.3 Connection Modes
The headset supports four primary connection modes:
- 2.4G Wireless Mode: For PC, tablets, laptops, desktops, Nintendo Switch, PS4, and PS5. Provides ultra-low latency (<10ms).
- Bluetooth 5.3 Mode: For PC, tablets, laptops, desktops, Nintendo Switch, PS4, PS5, and Xbox.
- 3.5mm Wired Mode: For PC, tablets, laptops, desktops, Nintendo Switch, PS4, PS5, and Xbox. Use the provided Type-C to 3.5mm audio cable.
- USB Sound Card Mode: For PC, tablets, laptops, desktops, Nintendo Switch, PS4, and PS5.
To switch between 2.4G and Bluetooth modes, double-press the designated button on the headset (refer to Section 5.1 for controls).
5. Operating Instructions
5.1 Headset Controls
The headset features intuitive controls for various functions. The following functions are available in 2.4G mode:
- Switch 2.4G/Bluetooth: Double-press the mode button.
- Volume Up: Single-press the volume up button.
- Previous Song: Double-press the volume up button.
- Maximum Volume: Long-press the volume up button.
- Volume Down: Single-press the volume down button.
- Next Song: Double-press the volume down button.
- Minimum Volume: Long-press the volume down button.
- Microphone On/Off: Single-press the microphone button.
- Spatial Audio On/Off: Double-press the spatial audio button.
- Ear Return Function On/Off: Triple-press the ear return button.
5.2 Wearing the Headset
The ATK Neptune N9 Series is designed for comfort during extended use. It weighs approximately 270g and features an adjustable headband with 8 gears for a personalized fit. The protein leather earmuffs provide a soft and comfortable experience.
5.3 ATK HUB 3.0 Software
For advanced customization and features, download and install the ATK HUB 3.0 client driver. This software allows you to:
- Adjust volume settings.
- Customize various sound effects.
- Utilize multi-segment EQ adjustment.
- Enable virtual 7.1 surround sound.
- Monitor power display.
6. Maintenance
- Cleaning: Use a soft, dry cloth to wipe the headset. Do not use harsh chemicals or abrasive materials.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
- Battery Care: To prolong battery life, avoid fully discharging the headset frequently. Charge it regularly, even if not in use for extended periods.
- Microphone Care: Handle the detachable microphone gently. Avoid bending or twisting it excessively.
7. Troubleshooting
- No Sound:
- Ensure the headset is powered on and properly connected (2.4G dongle, Bluetooth, or 3.5mm cable). Check the volume levels on both the headset and your device. Verify that the correct audio output device is selected in your system settings.
- Microphone Not Working:
- Ensure the microphone is securely attached and not muted (check the headset's microphone button). Verify that the correct input device is selected in your system's sound settings. Test the microphone on another device if possible.
- Connection Issues (2.4G/Bluetooth):
- For 2.4G, ensure the dongle is plugged in and the headset is in 2.4G mode. For Bluetooth, ensure the headset is in pairing mode and visible to your device. Try restarting both the headset and the connecting device. Move closer to the transmitter/device to rule out interference.
- Short Battery Life:
- Ensure the headset is fully charged. Battery life can vary based on usage (e.g., high volume, continuous microphone use). If battery life significantly degrades, contact support.
8. User Tips
- Optimal Comfort: Adjust the headband to find the perfect fit for long gaming sessions. The 8-gear adjustment allows for precise customization.
- Spatial Audio Advantage: Experiment with the "Kongyu" Spatial Audio feature, especially in competitive games, to enhance directional sound cues like footsteps and gunshots.
- Software Customization: Utilize the ATK HUB 3.0 software to fine-tune EQ settings and create custom sound profiles for different game genres or media consumption.
- Low Latency Gaming: For critical gaming where every millisecond counts, prioritize the 2.4G wireless connection mode for its ultra-low latency performance.
9. Warranty and Support
For driver downloads, software updates, and additional support, please visit the official ATK GEAR website:
Refer to your warranty card for specific warranty terms and conditions. Keep your proof of purchase for any warranty claims.





