1. Introduction
Thank you for choosing the iSCOOTER W5 Electric Scooter. This manual provides essential information for the safe operation, assembly, maintenance, and troubleshooting of your new electric scooter. Please read this manual thoroughly before your first ride to ensure optimal performance and safety.
2. Important Safety Warnings
☢️ Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.
- Always wear a helmet and other protective gear (knee pads, elbow pads) when riding.
- Do not ride in wet conditions, heavy rain, or through puddles deeper than 1 inch.
- Avoid riding on slippery surfaces, steep inclines, or uneven terrain.
- Ensure all bolts and quick releases are securely fastened before each ride.
- Do not allow children under the age of 16 to ride the scooter.
- Observe local traffic laws and regulations.
- Do not perform stunts or sudden maneuvers.
- Maintain a safe distance from other vehicles and pedestrians.
- Do not carry passengers or heavy loads.
- Always use the charger provided with the scooter.
3. Package Contents
Please check the contents of your package carefully. If any items are missing or damaged, contact your retailer for assistance.
- iSCOOTER W5 Electric Scooter
- Power Adapter/Charger
- User Manual
- Assembly Tools (if required)
4. Product Overview
Familiarize yourself with the main components of your iSCOOTER W5.



5. Setup and Initial Use
5.1. Assembly
- Carefully remove the scooter from its packaging.
- Lift the stem until it locks into place.
- Attach the handlebars to the stem, ensuring they are securely fastened with the provided screws and tools.
- Check that all connections are tight and secure.
5.2. Initial Charging
Before your first ride, fully charge the scooter's battery.
- Locate the charging port on the scooter.
- Connect the charger to the charging port, then plug the charger into a power outlet.
- The charging indicator on the charger will typically show red while charging and turn green when fully charged.
- Charging time is approximately 6-8 hours for a full charge.
- Do not overcharge the battery. Disconnect the charger once charging is complete.
6. Operating Instructions
6.1. Unfolding and Folding
The iSCOOTER W5 features a 3-second folding design for easy portability and storage.
To Unfold:
- Place the scooter on a flat surface.
- Release the folding latch mechanism.
- Lift the stem until it clicks securely into the upright position.
- Ensure the locking mechanism is fully engaged before riding.
To Fold:
- Ensure the scooter is powered off.
- Locate and disengage the folding latch.
- Carefully fold the stem downwards until it locks into the folded position.
6.2. Riding Your Scooter
The iSCOOTER W5 offers a top speed of 19 Mph and a long range of 15-21 miles on a single charge.
- Power On: Press the power button on the handlebar display.
- Kick Start: Place one foot on the deck and use the other foot to push off the ground.
- Accelerate: Once moving, gently press the throttle lever to engage the motor.
- Braking: The scooter is equipped with a Dual-Braking Safe System, including an E-Brake and a Disk Brake. Use the brake levers on the handlebars to slow down or stop.

6.3. Lighting System
The scooter features an excellent lighting system to ensure safety, especially when riding at night.

- Headlight: Turn on the headlight for improved visibility in low-light conditions.
- Taillight: The taillight automatically illuminates when the scooter is in use, enhancing your visibility to others.
6.4. Tires
The iSCOOTER W5 is equipped with 8.5-inch pneumatic tires designed for various terrains.
- These tires provide shock absorption for a smoother ride.
- Their anti-slip properties offer better grip on different surfaces.
- The wear-resistant design ensures durability.
7. Maintenance
7.1. Cleaning
- Wipe the scooter with a soft, damp cloth. Do not use alcohol, gasoline, kerosene, or other corrosive chemical solvents.
- Do not wash the scooter with a high-pressure water jet or immerse it in water.
7.2. Battery Care
- Charge the battery regularly, even if the scooter is not in use, to prolong its lifespan.
- Avoid completely draining the battery.
- Store the scooter in a cool, dry place, away from direct sunlight and extreme temperatures.
7.3. Tire Maintenance
- Regularly check tire pressure and inflate to the recommended PSI (refer to tire sidewall for details).
- Inspect tires for wear and tear, punctures, or damage.
7.4. General Inspection
- Periodically check all screws and fasteners to ensure they are tight.
- Inspect brake cables and mechanisms for proper function and adjustment.
8. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not turn on | Low battery; Loose connections | Charge the battery; Check all cable connections. |
| Reduced range/speed | Low tire pressure; Overloaded; Battery degradation | Inflate tires to correct pressure; Reduce load; Consult support for battery issues. |
| Brakes not effective | Brake cable loose; Worn brake pads | Adjust brake cable tension; Replace brake pads. |
| Unusual noises | Loose components; Debris in wheels | Inspect and tighten all parts; Clean wheels and brakes. |
9. Specifications
| Feature | Specification |
|---|---|
| Model Number | iSCOOTER W5 |
| Category | Two-wheel Scooter |
| Applicable People | Unisex |
| Tire Size | 8.5 inch |
| Power (W) | 251-500W |
| Voltage | 36V |
| Range Per Charge | 40-60km (approx. 15-21 miles) |
| Charging Time | 6-8 hours (approx. 3-5 hours for fast charging) |
| Folded | Yes |
| Certification | CE |
| Origin | Mainland China |
| Unfolded Dimensions | 43.31" x 19.29" x 43.31" (110cm x 49cm x 110cm) |
| Folded Dimensions | 43.31" x 19.29" x 18.11" (110cm x 49cm x 46cm) |
| Net Weight | 31.31 lbs (14.2 kg) |
10. User Tips
- For optimal battery life, avoid storing the scooter in extremely hot or cold conditions.
- Always check tire pressure before riding for a smoother and safer experience.
- Practice riding in an open, safe area before navigating crowded spaces.
- Utilize the dual-braking system effectively by applying both brakes gently for controlled stops.
- Keep the LED instrument panel clean for clear visibility of your riding data.
11. Warranty and Support
Your iSCOOTER W5 Electric Scooter is designed for durability and performance. For any issues not covered in this manual, please contact customer support.
11.1. Return & Refund Policy
Please refer to the seller's specific return and refund policy for details regarding product returns or issues.
11.2. Security & Privacy
Your personal details are protected. We do not share your personal details with any third parties without your consent, ensuring safe payments and secure personal information.





