KTC H27T27

KTC H27T27 27-inch QHD IPS Monitor User Manual

Model: H27T27

1. Introduction

The KTC H27T27 is a high-performance, intelligent multiple frequency scanning display featuring an active matrix thin-film transistor LED-backlit LCD. It is controlled by microcomputer MCU digital technology, offering a compact and lightweight design suitable for various working environments.

For a comprehensive guide and detailed diagrams, please refer to the official user manual PDF: KTC H27T27 User Manual (PDF)

2. Important Safety Precautions

  • Read all instructions carefully before using the product.
  • Unplug the power cord before cleaning. Wipe with a soft, wet cloth. Avoid liquid or spray cleaners; use LCD screen cleaner for stubborn stains.
  • Do not use accessories not recommended by the manufacturer.
  • When unplugging, hold the power plug, not the cord.
  • Do not place the display near water or on wet surfaces. Avoid pressing the LCD screen surface with fingers or hard objects.
  • Ensure proper ventilation. Do not block ventilation holes on the shell. Avoid placing the display on soft surfaces (bed, sofa, carpet) or near radiators/heaters. Do not place in embedded devices without adequate ventilation.
  • Use only the power supply type indicated on the nameplate. Consult your dealer or power administration if unsure.
  • If the power cord or adapter has a three-prong plug, ensure it is used with a properly grounded socket. Contact an electrician if your socket does not match.
  • Do not attempt to repair the display yourself due to high voltage risks. Contact qualified maintenance personnel.
  • Unplug the power cord and contact qualified personnel if the power cord/plug is damaged, the display has been dropped/damaged, or any obvious abnormality occurs.
  • Place the display in a well-ventilated environment, away from strong light, high temperatures, or humidity.
  • Storage temperature should be between -20°C and 55°C to prevent permanent damage.
  • The monitor screen is fragile; handle with care.

3. Package Contents

Before installation, please check if the following accessories are complete in the packing box:

  • 1 x Monitor
  • 1 x Stand
  • 1 x Quick Start Guide
  • 1 x HDMI Cable
  • 1 x Power Adaptor
  • 1 x Power Cord
  • 1 x Warranty Card
  • 1 x Screwdriver

Notice: Specific accessories may vary. Please keep packing materials for future movement.

Table showing package contents and product dimensions.
Package Contents and Product Dimensions

4. Setup

4.1. Installing the Base

To install the monitor base:

  1. Carefully remove the monitor from its packaging.
  2. Attach the stand to the monitor using the provided screws.
  3. Ensure the stand is securely fastened.

To remove the base, reverse the installation steps. The product screws are randomly delivered; please refer to the actual product.

4.2. Wall Mount Installation

The KTC H27T27 monitor supports VESA wall mounting with a 100x100mm pattern. Wall mounting screws should be M4*8mm.

Monitor mounted on a VESA arm, illustrating the 100x100mm VESA mount compatibility.
VESA Mount Compatibility (100x100mm)

Installation Guide:

  • The display should be installed near an AC power socket that is easily accessible.
  • It is recommended to use a suitable base or wall mount for safety.
  • To prevent injury, the display should be placed on a smooth, horizontal plane or securely mounted.
  • Avoid placing the display where it may be subject to mechanical vibration or insect entry.
  • Do not place the display directly facing an air conditioner, as internal panel condensation may lead to faults.
  • Avoid strong electromagnetic fields, which can cause interference and damage.

4.3. Connecting Your Monitor

The monitor provides multiple interface options for connecting to your devices:

  • 2 x HDMI 2.0: Supports 2560x1440 resolution at 120Hz.
  • 1 x DisplayPort 1.4: Supports 2560x1440 resolution at 120Hz.
  • 1 x Earphone Jack: For audio output.
Diagram showing the monitor's input ports: 2 HDMI 2.0, 1 DisplayPort 1.4, and 1 headphone jack.
Monitor Connectivity Ports

5. Operating Instructions

5.1. Monitor Controls (Joystick)

The monitor features a joystick control for navigating the On-Screen Display (OSD) menu:

  • Short-press: Turn on the display.
  • Press and hold for 3 seconds: Turn off the display.
  • Move Up (↑): Select Signal Source Input.
  • Move Down (↓): Adjust Brightness.
  • Move Left (←): Shortcut Key for Gaming Assistance.
  • Move Right (→): Shortcut Key for Preset.
  • Press (Enter): Open Sub-menu and Select an Option.
  • Press (Back): Exit and Return to Previous Menu.

5.2. Power Indicator

The power indicator light provides status information:

  • Constant indicator: The display is in normal operation.
  • Flashing indicator: Indicates no signal state. The display will resume normal operation if a signal is provided again.

The display remains powered on in standby. Always unplug the power cord when not using the display for safety.

5.3. Display Features and Settings

The KTC H27T27 monitor offers a range of features for an enhanced visual experience:

  • 2K QHD Resolution (2560x1440): Provides sharper and clearer images, ensuring every pixel matters.
  • Comparison of 2K QHD (2560x1440) resolution versus 1920x1080, showing increased clarity.
    2K QHD Clarity
  • 120Hz Overclock for Extra Fluidity: Overclockable from 100Hz to 120Hz for extra responsiveness, ideal for fast-paced content and gaming.
  • Comparison of 120Hz versus 100Hz refresh rates, demonstrating smoother motion at 120Hz.
    120Hz Overclock for Extra Fluidity
  • Fast IPS Panel: Delivers vibrant, accurate colors and wide viewing angles (178° horizontal and vertical).
  • Comparison of IPS panel technology versus VA panel, highlighting superior color and viewing angles of IPS.
    IPS Clarity for True-to-Life Colors
  • Richer Colors: Features 99% sRGB color gamut, 16.7 million display colors, and 300 cd/m² brightness for creative work and play.
  • Diagram illustrating color gamut (99% sRGB), display colors (16.7M), and brightness (300cd/m²).
    Richer Colors for Creative Work & Play
  • HDR10 Support: Enhances contrast and color for a more dynamic visual experience.
  • FreeSync (Adaptive-Sync): Provides smooth, stutter-free visuals for fast action and gaming by synchronizing the monitor's refresh rate with the GPU.
  • Comparison of FreeSync OFF versus FreeSync ON, showing reduced tearing and stuttering with FreeSync enabled.
    FreeSync for Tear-Free Viewing
  • Enhanced Eye Protection: Features Low Blue Light and Flicker-Free technology to reduce eye strain during prolonged use.
  • Monitor screen showing anti-blue light, flicker-free, and glare-free features for reduced eye strain.
    Less Strain, More Concentration (Anti-Blue Light, Flicker-Free, Glare-Free)
  • Ergonomic Tilting: Allows for tilt adjustment from -5° to 15° (±3°) for comfortable viewing.
  • Three-sided Frameless Design: Ultra-thin bezels maximize screen area for seamless immersion, especially in multi-monitor setups.
  • Two KTC H27T27 monitors side-by-side, showcasing the three-sided frameless design for multi-monitor setups.
    Three-sided Frameless Design

6. Technical Specifications

Table of KTC H27T27 Monitor Basic Features and Specifications including screen size, resolution, refresh rate, panel type, and connections.
KTC H27T27 Monitor Basic Features and Specifications
Detailed specifications table for KTC H27T27 monitor, covering General, Display, Interfaces, Features, Mechanical, Power, and Weight & Size.
Detailed Technical Specifications
CategorySpecification
GeneralBrand: KTC
Type: Office Monitor
Model: H27T27
DisplayPanel Size: 27 Inches
Panel Type: CSOT IPS
Curved or Flat: Flat
Aspect Ratio: 16:9
Maximum Resolution: 2560 x 1440
Backlight Type: ELED
Color Gamut: 99% sRGB
Brightness: 300 cd/m2 (Typ.)
Contrast Ratio: 1300:1 (Typ)
Viewing Angle: ±89 (H) ±89 (V) (Typ.)
Pixel Pitch: 0.2331 (H) x 0.2331 (V) mm
Color Support: 8bits
Response Time: 1ms
Refresh Rate: 120Hz
Interfaces2 x HDMI 2.0 (2560x1440@120Hz)
1 x DP 1.4 (2560x1440@120Hz)
1 x Earphone
FeaturesWall Mount: Yes
Low Blue Light: Support
Flicker-Free: Yes
HDR: Yes
MPRT: Yes
FreeSync (Adaptive-Sync): Yes
MechanicalTilt: -5°-15°(±3°)
VESA Mount: 100 x 100mm
PowerPower Input: DC12V/3A
Power Requirements for Adapter: AC100V~240V, 50/60 Hz
Working Consumption: ≤36W
Standby Consumption: ≤0.5W
Weight & SizeNet Weight: 4.25kg (with stand)
Gross Weight: 6.25kg
Product Size (without stand): 616×46.4×364.3mm
Product Size (with stand): 616×191×450.3mm
Package Size: 690x130x465mm

7. Maintenance

7.1. Cleaning the Monitor

When cleaning the display, please unplug the power cord. Wipe the display with a soft, wet cloth. Do not use liquid or spray cleaner directly on the screen. For stubborn stains, use an LCD screen cleaner.

7.2. Ventilation

Ensure adequate ventilation around the display. Leave at least 10cm of ventilated space around the display. Do not cover the ventilation holes or insert anything into the shell. Avoid placing articles on the display.

8. Troubleshooting

SymptomsDisposal Methods
1. Blank screen / Power indicator does not workCheck whether the power supply is in good contact with the display and the power socket; and check whether the display is turned off.
2. Dark screenEnter the "Display" menu to regulate the contrast and the brightness of the display.
3. Display overheatingLeave at least 10cm of ventilated space around the display. Do not place articles on the display.
4. Dark/light spots when powered onThis is normal. Due to temperature differences, the backlit tube may emit uneven light initially. It will normalize after about 20 minutes, and spots will be eliminated.
5. Image distortion, flashing, shakingCheck your computer configuration, choose the correct resolution, and reset your refresh rate. If the PC video signal exceeds the display's frequency range, the display will disable signals for protection. Set the PC output frequency to an acceptable range.
6. Noisy signal when powered offDuring power-off, some noisy signals may appear on the screen due to normal discharge. This is normal.

9. User Tips

  • Wall Mounting: The monitor is compatible with VESA 100x100mm mounts, offering flexibility for desk space optimization.

10. Warranty & Support

10.1. Warranty Rules

KTC provides a three-year free warranty from the date of purchase or as agreed in the contract. The warranty does not cover:

  • Failures or damages caused by artificial or natural disasters.
  • Failures caused by not following the operation methods and precautions in this User Guide.
  • Failures caused by user disassembly.

The warranty card's liability is limited to product maintenance and does not cover any other liabilities. For warranty policy details after the warranty period, please visit EN.KTCPLAY.COM.

10.2. Contact Information

For any questions or comments, please contact:

When applying for a warranty, please ensure your warranty card is filled out and returned.