COMFAST BE3600 WIFI7 Outdoor AP Router User Manual

1. Introduction

The COMFAST BE3600 WIFI7 Outdoor AP Router (Model CF-EW87) is a high-performance outdoor access point designed to provide robust and extensive wireless network coverage. It features WiFi7 wireless transmission, dual-band operation (2.4GHz & 5.8GHz) with speeds up to 3600Mbps, and three high-gain omnidirectional antennas for 360° signal coverage. Its rigorous outdoor shell design ensures waterproof, lightning-proof, moisture-proof, and anti-freeze capabilities, making it suitable for various outdoor environments such as squares, resorts, and scenic spots.

This manual provides detailed instructions for the installation, configuration, and maintenance of your COMFAST BE3600 WIFI7 Outdoor AP Router.

Note on Models: While this manual primarily focuses on the CF-EW87 (BE3600), another model, CF-EW71, is also available. The key differences are:

• CF-EW71: 300Mbps, 2.4Ghz, 2*5dBi External Antennas, 48V PoE Adapter, supports up to 40 users.
• CF-EW87 (BE3600): 3600Mbps, 2.4/5.8Ghz Dual Band, 3*5dBi External Antennas, 48V PoE / DC Adapter, supports up to 120 users.

2. Key Features

• Advanced Chipset: Equipped with IPQ5312+QCN6412+QCA8337 brand chip solution for stable performance.
• Dual-Band Concurrent: Operates on 2.4GHz and 5.8GHz bands for stable signals and efficient anti-interference.
• Flexible Power Supply: Supports both POE (Power over Ethernet) and DC dual-mode power supply for easier installation.
• High Wireless Speed: Achieves up to 3600Mbps wireless speed for a superior internet experience.
• Latest Wireless Standards: Supports IEEE802.11a/b/g/n/ac/ax/be protocols (WiFi7).
• Detachable Antennas: Features three high-gain detachable omnidirectional antennas for strong signal and 360° coverage.
• Outdoor Durability: IP66 protection rating provides sunburn protection, waterproof, dustproof, anti-freeze, high and low temperature resistance, antioxidant, anti-rust, and corrosion resistance.
• Gigabit Ethernet Ports: Equipped with Gigabit ports for unrestricted network speed.
• High Concurrent Device Capacity: Supports simultaneous connection of 120+ terminal devices.

3. Specifications

Note: Dimensions are measured manually, there may be slight errors. Some specifications might have slight discrepancies between different data sources; the values above are compiled from the most detailed available information.

4. Package Contents

Please refer to the actual product received for the packaging box. Packaging updates will not be notified separately.

• COMFAST BE3600 Outdoor Wireless AP (CF-EW87) Unit
• Network Cable
• POE Power Supply
• Cable Ties
• Waterproof Caps
• Gaskets & Screws
• Installation Manual (Quick Installation Guide)

5. Setup and Installation

5.1 Installation Diagrams

Note: For Solution 1 (Single Device Settings), configure the device independently via its web interface. For Solution 2 (Multiple Devices Settings), centralized management and local portal settings are done via an AC core gateway. Refer to the packing list for non-standard POE power and other devices.

5.2 Physical Installation

The device supports both wall-mounted and pole-mounted installations.

5.2.1 Wall-mounted Installation

1. Remove the chassis of the AP unit and fix it securely to the wall using screws.
2. Connect the LAN port of the device with a network cable. (If multiple devices are used for centralized management, connect the WAN port of the device with a network cable.)
3. Fix the chassis back onto the AP unit appropriately.

Note: This guide uses a circled ceiling AP as an example. Some square ceiling APs have 4 screws and require pushing from one side to install.

5.2.2 Pole-mounted Installation

1. Attach the mounting bracket to the back of the AP unit.
2. Secure the AP unit to a pole using the provided straps or clamps.
3. Connect the necessary cables (LAN/WAN, power) to the device.

5.3 Initial Device Configuration

5.3.1 Connection Diagram for Single Device Configuration

To configure the device, set your computer to obtain an IP address automatically. Then, connect your computer's network port to the LAN port of the AP device.

5.3.2 Accessing the Web Interface

1. Under default configuration, power on the device and wait approximately 90 seconds for it to start up.
2. Connect the device's LAN port to your computer using a network cable.
3. Open a web browser on your computer and enter 192.168.10.1 in the address bar to access the setup interface.
4. The device is defaulted to Router Mode. The first time you log in, you will need to set a password.
5. The device supports both Chinese and English languages. You can select the language using the icon in the top right corner of the interface.

6. Operating Modes

Once you access the setting page, you will find four main working modes in the Wizard: AP Mode, Bridge Mode, Router Mode, and Repeater Mode.

6.1 AP Mode Configuration

In AP Mode, you can set up the IP Address and Subnet Mask. The IP address and Subnet Mask must be within the same network segment as the upper network and must not conflict with the IP address of the upper network router.

After configuration, you can access the device using the newly set IP address by connecting to the internet via the device's WAN port or the POE adapter's LAN port.

• In AP mode, IP addresses for other devices connected to the AP will be allocated by the upper network router.
• The AP requires an intranet IP address (do not use the same IP address as the upper router). To manage the device, manually set the IP address to be within the same network segment as the intranet IP.

You can also configure the 2.4G/5.8G wireless SSID, password, channel, and country in advance. Once set up, mobile devices can connect to the configured SSID to access the internet through the AP's WAN port or POE adapter's LAN port.

6.2 Bridge Mode Configuration

Before configuring Bridge Mode, ensure that WDS (Wireless Distribution System) is enabled on your upper network router.

The AP device can be set up within an intranet segment (do not use the same IP address as the upper router). Then, select the wireless SSID signal you wish to bridge (distinguish between 5.8GHz and 2.4GHz) and enter the wireless password.

Note: The password for the bridged network is the same as your upper network router's password.

Set the SSID and password for the device and click "Next" to finalize the settings.

6.3 Repeater Mode Configuration

In Repeater Mode, the AP device can set its internal network segment. The gateway IP should not be the same as the upper device's gateway IP. Next, select the wireless SSID signal you want to relay (distinguish between 5.8GHz and 2.4GHz) and input the wireless password.

Note: The password for the repeater network is the same as your upper network router's password.

Set the SSID and password for the device and click "Next" to finalize the settings.

6.4 Router Mode Configuration

There are three primary ways to connect to the internet in Router Mode: PPPOE, Static IP, and DHCP. Refer to your router's specific settings for detailed configuration of these options.

7. Maintenance

• Regular Cleaning: Periodically clean the exterior of the device to prevent dust and debris buildup, especially around ventilation areas. Use a soft, dry cloth.
• Firmware Updates: Check the manufacturer's website (www.szcomfast.com) regularly for firmware updates. Keeping the firmware updated ensures optimal performance, security, and access to new features.
• Environmental Protection: Despite its robust outdoor design, ensure the device is installed in a location that minimizes direct exposure to extreme weather conditions where possible, to prolong its lifespan.
• Cable Integrity: Periodically inspect all connected cables (network, power) for any signs of wear, damage, or loose connections. Replace damaged cables immediately.
• Resetting the Device: If the device experiences persistent issues, a factory reset may resolve them. Refer to the troubleshooting section for instructions on how to perform a reset.

8. Troubleshooting

No Power/Device Not Turning On:

• Ensure the power adapter is securely connected to both the device and a working power outlet.
• If using POE, verify the POE injector/switch is powered on and functioning correctly.
• Check the power cable for any damage.

Cannot Access Web Management Interface (192.168.10.1):

• Ensure your computer is directly connected to the AP's LAN port.
• Verify your computer's IP settings are set to "Obtain an IP address automatically".
• Try a different web browser.
• Temporarily disable any firewall or antivirus software on your computer.
• Perform a hard reset on the AP (see below).

Weak or Unstable Wi-Fi Signal:

• Check the physical placement of the AP. Ensure it has a clear line of sight to the desired coverage area and is free from obstructions.
• Adjust the orientation of the detachable antennas for optimal signal.
• Minimize interference from other electronic devices or neighboring Wi-Fi networks by changing the Wi-Fi channel in the settings.
• Ensure the AP is operating in the correct mode (e.g., AP mode for extending coverage).

Slow Network Speed:

• Verify your internet connection speed from your ISP.
• Ensure the AP is connected to your main network via a Gigabit Ethernet port for optimal wired performance.
• Check for high network traffic or too many connected devices. The CF-EW87 supports 120+ devices, but performance can degrade with excessive simultaneous high-bandwidth usage.
• Consider changing the Wi-Fi channel or frequency band (2.4GHz vs. 5.8GHz) to reduce congestion.

How to Perform a Factory Reset:

Locate the "RESET" button on the device (often a small pinhole). With the device powered on, use a paperclip or similar pointed object to press and hold the reset button for approximately 5-10 seconds until the indicator lights change, then release. The device will reboot with factory default settings.

9. User Tips

• Optimal Placement: For best outdoor coverage, mount the AP in a central location with minimal physical obstructions. Consider mounting it high on a pole or wall to maximize its 360° omnidirectional coverage.
• Antenna Adjustment: Experiment with the orientation of the detachable antennas to fine-tune signal direction and strength for your specific coverage needs.
• Power Options: Utilize the POE power supply for simplified installation, especially in outdoor environments where power outlets might be scarce. This eliminates the need for a separate power cable.
• Security: Always change the default login password for the web interface immediately after initial setup to prevent unauthorized access.
• Network Segmentation: If using multiple APs or managing a complex network, consider using the centralized management features with an AC core gateway for easier administration and reduced debugging costs.

10. Warranty and Support

Manufacturer: Shenzhen Four Seas Global Link Network Technology CO.,Ltd. Company

Address: Room 607-610, Block B Tao JINDI Electronic Business Incubation Base, Tenglong Road, Longhua District, Shenzhen, China

Hotline: 0755 83790059 / 83790659

Website: www.szcomfast.com

Product specifications and information mentioned in this manual are for reference and are subject to updates without notice. This manual serves as a user guide only. All statements and information herein do not constitute any form of guarantee unless otherwise specifically agreed upon.

COMFAST is a registered trademark of Shenzhen Four Seas Global Link Network Technology Co.,Ltd. Company. All other trademarks or registered trademarks mentioned in this document belong to their respective owners.