ASECAM 4K 8MP PTZ IP Camera User Manual

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your ASECAM 4K 8MP PTZ IP Camera. Designed for both indoor and outdoor security surveillance, this camera features advanced imaging technology, intelligent detection capabilities, and flexible connectivity options to ensure reliable monitoring of your property.

Figure 1: ASECAM 4K 8MP PTZ IP Camera

2. Package Contents

Please check the package carefully to ensure all items are present and in good condition:

• 8MP 4K POE PTZ Camera x1
• Wall Bracket x1
• Screw set x1
• Waterproof connector x1
• User Manual & CD (Online) x1

Note: Power adapter is not included.

Figure 2: Camera components and included accessories

3. Specifications

4. Setup

4.1 Physical Installation

The ASECAM PTZ IP Camera can be installed in various locations, including ceiling, embedded, side, normal, wall-mounted, pendant mount, vertical pole mount, or corner mount. Choose a location that provides the best viewing angle and is within reach of power and network connections.

1. Mounting: Use the provided wall bracket and screws to securely mount the camera to your chosen surface. Ensure the mounting surface can support the camera's weight.
2. Weatherproofing: For outdoor installations, utilize the waterproof connector to protect network cables from moisture. The camera has an IP67 weatherproof rating, making it suitable for various climates.

4.2 Power and Network Connection

The camera supports Power over Ethernet (PoE) or a DC 12V power supply.

• PoE (802.3af, max. 10W): Connect a single Ethernet cable from a PoE-enabled NVR or PoE switch directly to the camera. This cable will provide both power and data transmission.
• DC 12V (±25%, 0.75A, max. 9W): If not using PoE, connect a standard DC 12V power adapter (not included) to the camera's power input and an Ethernet cable to your router or network switch.

Figure 3: Power and Network Connection Options

4.3 Initial Configuration

1. Connect to Network: Ensure the camera is properly connected to your network via Ethernet.
2. Find IP Address: The camera operates in DHCP mode by default. Use an IP search tool (provided on CD or available online) to find the camera's IP address on your network. If no router is present, the default IP address is 192.168.0.123.
3. Access via Web Browser: Open a web browser and enter the camera's IP address.
4. Login: Use the default credentials: Username: admin, Password: 123456. It is highly recommended to change the default password immediately after the first login for security reasons.

5. Operating Instructions

5.1 PTZ Control and Zoom

The camera offers Pan, Tilt, and Zoom (PTZ) functionalities for dynamic surveillance.

• Pan & Tilt: Control the camera's horizontal movement (Pan 0°-360°) and vertical movement (Tilt 70°) remotely via the mobile app or PC software. This allows for all-round monitoring without blind spots.
• 30X Zoom: The camera features 20X optical zoom and 10X digital zoom, allowing you to magnify distant subjects while maintaining clarity.

Figure 4: Pan & Tilt Control

Figure 5: 30X Zoom Capability

5.2 Preset Positions and Cruise Zoom

You can configure up to 16 preset points for the camera. For each preset point, you can define specific zoom levels. The camera will then monitor and scan these points, switching between different zoom levels as configured. This is useful for focusing on areas of interest without constant manual adjustment.

Figure 6: Preset Positions for Monitoring

5.3 Two-Way Audio

The camera features a built-in microphone and speaker with anti-noise technology, enabling clear two-way communication. You can speak to visitors or deter intruders directly through the camera using the mobile app.

Figure 7: Two-Way Audio in Use

5.4 Smart Night Vision

The camera is equipped with Smart Dual-Light Night Vision, offering multiple modes for low-light conditions:

• Infrared Night Vision: 6 IR Array LEDs provide clear black and white images up to 80-100 meters in complete darkness.
• Full-Color Night Vision: 2 warm lights enable full-color night vision when triggered by AI functions, providing more detailed visual information.
• Starlight Ultra Low-light: The HD Sony IMX415 Starvis Sensor delivers high-detailed color images even in extremely low light (0.001 Lux) without supplementary lighting.

Figure 8: Smart Dual-Light Night Vision Modes

Figure 9: Starlight Ultra Low-light Sensor

5.5 Motion Detection and Alarms

The camera features professional humanoid and vehicle detection to reduce false alarms. When motion is detected, the camera can trigger various responses:

• AI Auto Human Tracking Zoom: The camera automatically tracks moving humans and adjusts zoom based on distance.
• Audible Alarm: The camera can sound an alarm to deter intruders.
• Spotlights Warning: Activated LEDs turn white, providing color images and acting as a visual deterrent.
• App Push Notifications: Real-time video/snapshots are sent to your mobile phone.

Figure 10: AI Human Tracking Auto Zoom

Figure 11: Alarm Modes & App Push

Figure 12: Smart Human & Vehicle Detection

5.6 Recording Options

The camera offers flexible recording and storage solutions:

• Micro SD Card: Supports up to 256GB Micro SD card for local storage and playback (card not included).
• NVR HDD Recording: Compatible with PoE NVRs for 24/7 continuous recording.
• Cloud Storage: Supported via the mobile application.

Figure 13: SD Card & Cloud Storage

Figure 14: ASECAM 4K POE NVR

5.7 Remote Access and RTMP Streaming

Monitor your property anytime, anywhere:

• Mobile App & PC Software: Access live video and view playbacks instantly via the free "Videolink" app on your smartphone (Android, iOS) or PC software (Windows 7/8/10, macOS).
• RTMP Streaming: The camera supports RTMP streaming, allowing you to live stream to platforms like Twitch, YouTube, Facebook Live, Dacast, Ant Media, and Wowza.

Figure 15: Easy Remote Access

Figure 16: RTMP Live Streaming

5.8 Image Enhancement Features

• HDR (High Dynamic Range): Captures important details in scenes with varying light conditions by automatically adjusting brightness.
• 3DNR (Digital Noise Reduction): Filters out noise in low-light settings and motion, providing clearer, sharper images and reducing video file sizes.
• 120dB Super WDR: Sensor-based WDR ensures true color reproduction and greater scene details even under extreme backlight and high contrast.

Figure 17: Enhanced Security Monitoring with HDR

Figure 18: 3DNR Enhanced Clarity

Figure 19: 120dB Super WDR

6. Maintenance

• Cleaning: Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality. Avoid using harsh chemicals.
• Firmware Updates: Check for firmware updates periodically to ensure optimal performance and access to new features. Firmware can be updated via web browser, search tool, or PC client (Configuration > System > Update).
• Environmental Protection: Although IP67 weatherproof, avoid directing high-pressure water jets directly at the camera. Ensure all cable connections are sealed, especially for outdoor use.

Figure 20: IP67 Weatherproof Design

7. Troubleshooting

Q: Why can't I open the default IP address 192.168.0.123 via web browser?

A: The camera works in DHCP mode by default and obtains IP settings from the router automatically. Install the IP search tool to find the camera's actual IP address. The IP address will only be 192.168.0.123 if there is no router in the LAN.

Q: How to reset the password?

A: The default Username is admin and Password is 123456. If you lost the password or wish to reset camera settings, use the IP search tool to find the camera IP and click the 'Reset factory' button.

Q: How to upgrade the IP camera?

A: Obtain the suitable firmware from the supplier. You can use a web browser, search tool, or PC client to upgrade. Navigate to Configuration > System > Update, browse for the firmware file, and click 'Upgrade'. Wait for the process to complete.

Q: How to fetch the RTSP video stream and HTTP snapshot?

A:

• VLC test Main Stream: rtsp://admin:123456@IP:554/stream0
• VLC test Sub Stream: rtsp://admin:123456@IP:554/stream1
• Low resolution snapshot: http://IP/cgi-bin/snapshot.cgi?stream=1
• HD snapshot: http://IP/cgi-bin/snapshot.cgi?stream=0 (some models support)

Q: Why does the NVR not show an image after adding the IP camera?

A:

• Ensure you selected the correct protocol and entered the correct username and password when adding cameras.
• Verify that the NVR and IP camera are on the same IP subnet (e.g., NVR: 192.168.1.x, IP camera: 192.168.1.y).
• If the NVR does not support H.265, try changing the camera's encode mode to H.264 (Configuration -> Camera -> Video > Encode mode: H.264).

Q: How to make the NVR record in motion detection mode?

A:

• Add the IP camera via ONVIF protocol.
• Change the NVR record mode to Motion Detection mode.
• Check the NVR screen for the MD icon and attempt playback. Refer to your NVR manual for specific motion record options.

8. User Tips

• Password Security: Always change the default password immediately after initial setup to prevent unauthorized access.
• Network Compatibility: For seamless integration with an NVR, ensure both the camera and NVR are on the same network subnet.
• Optimal Zoom: Utilize the 30X zoom feature to capture fine details from a distance, enhancing surveillance effectiveness.
• AI Detection: Configure AI Human and Vehicle Detection settings to minimize false alarms and focus on relevant events.
• Regular Checks: Periodically check camera feed and recordings to ensure proper functioning and adjust settings as needed.

9. Statement of Compliance

9.1 Disclaimer

⚠️ Camera products can only be used for purposes permissible under applicable law and regulations. Misuse of the product for any illegal activities is strictly forbidden. Please comply with the applicable laws and regulations in your country/area.

9.2 Certifications

This product is CE certified.

10. Warranty and Support

For warranty information, technical support, or service inquiries, please contact your retailer or the ASECAM customer service directly. Keep your purchase receipt as proof of purchase.

The camera is compatible with Hikvision NVR Agreement and supports ONVIF protocol, allowing connection to third-party video recorders. For optimal performance and full functional advantages, consider using ASECAM NVRs.

Figure 21: NVR Compatibility