1. Introduction
Thank you for choosing the HTC NE20 Bluetooth 6.0 Wireless Headphones. These advanced earbuds feature AI translation capabilities, active noise reduction, and a durable IPX4 waterproof rating, designed for a superior audio experience and seamless communication across languages. This manual will guide you through the setup, operation, and maintenance of your new device.
2. Package Contents
Please check the box for the following items:
- Quick Start Guide x1
- Charging case x1
- USB-C cable x1
- Lanyard x1
- Earphones x2 (Left and Right)
3. Setup
3.1 Initial Charging
- Place both earbuds into the charging case.
- Connect the USB-C cable to the charging port on the case and to a power source.
- The charging case display will indicate the charging status. Ensure the earbuds and case are fully charged before first use.
3.2 Bluetooth Pairing
The HTC NE20 utilizes Bluetooth 6.0 for a faster and more stable connection.
- Open the charging case. The earbuds will automatically enter pairing mode.
- On your device (smartphone, tablet, etc.), go to Bluetooth settings and enable Bluetooth.
- Search for "HTC NE20" in the list of available devices and select it to pair.
- Once paired, you will hear a confirmation tone, and the earbuds will be ready for use.
4. Operating Instructions
4.1 Basic Controls
The HTC NE20 earbuds feature touch controls for various functions. While specific touch gestures are not detailed, common functions typically include:
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Answer/End Call: Single tap on either earbud.
- Reject Call: Press and hold either earbud.
- Activate Voice Assistant/AI Translator: Triple tap or press and hold (refer to the Quick Start Guide for exact gestures).
Volume control is available via your connected device.
4.2 AI Translator Function
The earbuds support AI translation into 134 languages, facilitating two-way audio translation for conversations and travel.
4.2.1 Machine Translation Mode
For one-to-one translation during negotiations or travel, both users wear an earbud, and the phone displays the translated conversation.
4.2.2 Headphone + Phone Mode
In this mode, one person wears an earbud, and the phone is passed to the other party for direct conversation translation.
4.3 Low-Latency Gaming
The earbuds are designed to provide a low-latency audio experience, ensuring minimal delay for an immersive gaming experience.
4.4 Active Noise-Cancellation
The HTC NE20 features active noise-cancellation to reduce ambient sounds, allowing for clearer audio and more focused listening.
4.5 Bass Quality Enhancement
Experience enhanced bass quality with increased space reverberation for a richer audio output.
4.6 Product Overview Video
5. Maintenance
5.1 Cleaning
- Gently wipe the earbuds and charging case with a soft, dry, lint-free cloth.
- Avoid using abrasive materials, solvents, or harsh chemicals.
- Ensure charging contacts are clean and dry.
5.2 Waterproof Rating
The HTC NE20 earbuds have an IPX4 waterproof rating, meaning they are resistant to splashing water from any direction. This makes them suitable for use during exercise where sweat may be present.
- Do not submerge the earbuds in water.
- Ensure earbuds are dry before placing them back into the charging case to prevent damage.
5.3 Storage
When not in use, store the earbuds in their charging case to protect them and keep them charged. Store in a cool, dry place away from extreme temperatures.
6. Troubleshooting
- Earbuds not pairing: Ensure both earbuds are in the charging case, then open the lid to activate pairing mode. Check your device's Bluetooth settings and try reconnecting.
- No sound: Verify that the earbuds are connected to your device and the volume is turned up on both the earbuds (if applicable) and your device.
- Charging issues: Ensure the USB-C cable is securely connected to both the case and the power source. Check for any debris in the charging port.
- Translation not working: Ensure the companion app is installed and properly configured on your smartphone. Check internet connectivity for AI translation features.
- Low latency not experienced: Ensure your device and application support low-latency audio. Close other background applications that might interfere.
7. Specifications
| Feature | Specification |
|---|---|
| Brand Name | MMD |
| Model | HTC NE20 |
| Category | Earphones & Headphones |
| Material | Metal, Silica Gel |
| Wireless Type | Bluetooth |
| Bluetooth Version | 6.0 |
| Communication | Wireless |
| Style | TWS in-ear headphones |
| Waterproof | Yes (IPX4 Rating) |
| Active Noise-Cancellation | Yes |
| Volume Control | Yes |
| Control Button | No (Touch controls implied) |
| Vocalism Principle | Dynamic |
| Origin | Mainland China |
| Package Weight | 0.15 kg |
| Package Dimensions (L x W x H) | 10 x 10 x 8 cm |
8. User Tips
- Secure Fit for Activity: The lightweight design ensures the earbuds stay in place even during strenuous activities like running. Choose the correct ear tip size for optimal comfort and stability.
- Maximize Translation: For best results with the AI translation feature, ensure you are in a quiet environment and speak clearly. Keep your smartphone close for seamless app integration.
- Battery Management: Regularly place earbuds back into the charging case when not in use to ensure they are always ready. The case provides significant extended battery life.
9. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the contact information provided with your purchase or visit the official HTC support website. Keep your proof of purchase for any warranty claims.
