YOOSEE 8MP WiFi Surveillance Camera

1. Product Overview

The YOOSEE 8MP WiFi Surveillance Camera is an advanced outdoor security solution featuring dual lenses, 10X digital zoom, auto-tracking, and full-color night vision. Designed for both indoor and outdoor use, it offers comprehensive monitoring with smart features and robust weather protection.

2. Package Contents

Before proceeding with installation, please verify that all items are present in your package:

• YOOSEE 8MP WiFi Surveillance Camera
• Power Adapter
• Mounting Screws and Wall Plugs
• User Manual (this document)

3. Setup Guide

3.1. Downloading the YOOSEE App

The YOOSEE app is essential for controlling and monitoring your camera. You can download it using one of the following methods:

• Option 1: Search for "Yoosee" in your mobile device's App Store (for iOS) or Google Play Store (for Android).
• Option 2: Scan the QR code provided in the printed user manual to directly download the "Yoosee" mobile APP.

3.2. Account Registration

New users must register an account to use the app. Follow these steps:

1. Open the Yoosee app.
2. Click "Register".
3. Select your "Registration Location".
4. Enter your mobile phone number or email address.
5. Click "Next" and follow the in-app prompts to complete the registration and log in.

Precautions for Registration:

• In some countries/regions, mobile phone number registration may not be supported. Please use your email address in such cases.
• Data services are not compatible across different registered countries/regions. Ensure you select the correct region during registration.

3.3. Device Power-on

Before connecting the camera to the app, power it on:

1. Connect the camera to the power supply using the provided adapter.
2. Wait approximately 30 seconds for the camera to initialize.
3. The camera should emit a voice prompt: "Please scan the QR code to add the device" and a continuous "du du" sound.
4. If you do not hear these prompts, press and hold the RESET button on the camera until it beeps "di", then wait for the device to reboot.

3.4. Adding the Camera to the App

Once the camera is powered on and ready, add it to your Yoosee account:

1. In the Yoosee app, click the "+" icon in the upper right corner.
2. Go to "Prepare Camera".
3. Scan the QR code located on the camera itself.
4. Follow the in-app prompts to complete the camera addition process.

3.5. Installation

The camera offers flexible installation options suitable for various environments:

• Location: Suitable for both indoor and outdoor use.
• Mounting: Can be installed on ceilings, embedded surfaces, walls, pendant mounts, vertical poles, or corners.
• Weather Protection: The camera features an IP66 waterproof shell, making it resistant to water, sun, and dust.

3.6. Connectivity Precautions

• When adding a camera, ensure the Yoosee APP has positioning and Bluetooth permissions enabled.
• The camera supports 2.4G Wi-Fi. Ensure your mobile phone is connected to a 2.4G Wi-Fi network, not 5G.
• Maintain a distance of less than 10 meters between the camera and the router.
• Verify that the Wi-Fi password is correct and case-sensitive.
• Ensure your Wi-Fi router does not have options like AP isolation or anti-dawdling enabled, as these can restrict Wi-Fi access.

4. Operating Instructions

4.1. Dual Lens and Panoramic View

The camera features dual lenses for a comprehensive panoramic view. One lens provides fixed-point monitoring, while the other offers PTZ (Pan/Tilt/Zoom) rotating monitoring. This allows for detailed observation of both near and far areas, eliminating blind spots with a dual-screen display on the same interface.

4.2. PTZ Control and Digital Zoom

Utilize the Yoosee app to control the camera's pan and tilt movements. The camera supports 0°-360° pan and -10°-180° tilt, along with 10X digital zoom to focus on specific areas of interest.

4.3. Dual Light Night Vision

The camera is equipped with dual light night vision, offering both infrared mode and full-color mode. This ensures clear video capture even in completely dark environments, providing enhanced security during nighttime hours.

4.4. Two-Way Audio

With a built-in microphone and speaker, the camera supports two-way voice real-time intercom. This allows you to communicate with individuals near the camera through the Yoosee app.

4.5. Motion Detection & Email Alerts

The camera features intelligent motion detection and AI human detection. You can define specific areas for monitoring. When motion is detected or a human figure is identified, the camera will trigger an alert and send a message to your email, ensuring you receive timely notifications.

4.6. Video Storage

The camera supports two primary methods for video storage:

• Micro SD Card: Supports up to 256GB TF cards (FAT32/exFAT format). The device uses loop recording, automatically overwriting the oldest footage when the card is full.
• Cloud Storage: An optional cloud server storage service is available for secure off-site video backup.

4.7. Multi-User Viewing and Remote Control

The Yoosee app allows for multi-user viewing, enabling several individuals to monitor the camera feed simultaneously. You can remotely control the camera from anywhere using your smartphone (iOS or Android) or a computer with the Yoosee PC client.

5. Maintenance

• Cleaning: Regularly clean the camera lens and housing with a soft, dry cloth to ensure clear image quality. Avoid using harsh chemicals or abrasive materials.
• SD Card Management: If using an SD card for storage, periodically check its status in the app. If playback issues occur, try formatting the SD card via [Settings] - [Video Settings] in the app. If problems persist, consider replacing the SD card.
• Firmware Updates: Yoosee App and device firmware are updated periodically. Always upgrade to the latest version when prompted to ensure optimal performance and security.
• Environmental Conditions: Avoid installing the product in environments with extremely high temperatures, high humidity, excessive dust, or smoke, as these can cause equipment damage.

6. Troubleshooting (FAQs)

6.1. Camera cannot connect to Wi-Fi

• Ensure the Wi-Fi password entered is correct (it is case-sensitive).
• Reboot your router and attempt to add the camera again.
• Confirm that your mobile phone is connected to a 2.4G Wi-Fi network, as the camera does not support 5G Wi-Fi.
• Check your Wi-Fi router settings to ensure options like AP isolation or anti-dawdling are not enabled, as they can restrict device access.
• Some mobile phones require location permissions to be granted to the Yoosee app to access the Wi-Fi list.

6.2. Camera is offline in the camera list

• Verify that the network connected to the camera is functioning normally.
• If an SD card is installed, remove it, then reboot both the camera and the router to see if the camera comes online.
• If the issue persists, reset the camera by pressing and holding the "RESET" button until it beeps, then re-add it through the app.
• Check for software updates for both the app and camera firmware to ensure they are running the latest versions.

6.3. Camera is offline after changing router or Wi-Fi password

The camera stores the original Wi-Fi password. If the router or password changes, the camera will not be able to connect. You must reset the camera (long press the "RESET" button until it beeps) and then re-add it to the app, providing the new Wi-Fi credentials.

6.4. Cannot watch video on card playback

• Ensure the video recording switch is enabled in the app settings.
• If enabled and still no video, go to [Settings] - [Video Settings] in the app and format the SD card.
• If the problem continues after formatting, it is recommended to replace the SD card with a new one.

7. Specifications

8. User Tips

• Memory Card Recommendation: For continuous surveillance video playback, it is highly recommended to use a dedicated memory card. Ensure you purchase an option that includes a memory card or acquire one separately.
• Optimal Wi-Fi Signal: A strong and stable 2.4GHz Wi-Fi signal is crucial for reliable camera performance. Position your router and camera to minimize interference and maximize signal strength.
• Regular App Checks: Periodically check the Yoosee app for notifications, alerts, and to review recorded footage.
• Secure Mounting: Ensure the camera is securely mounted according to the chosen installation method to prevent accidental falls or tampering.

9. Warranty and Support

For detailed warranty information, please refer to the official product documentation or contact customer support. The Yoosee app also includes a "Help and Feedback" section for common queries and assistance.

Technical Support Email: support@gwell.cc

For further assistance, please utilize the "Help and Feedback" section within the Yoosee application.

A PDF version of the user manual is available for download: Download User Manual (PDF)