Vactidy V12 Cordless Vacuum Cleaner User Manual

1. Introduction

Thank you for choosing the Vactidy V12 Cordless Vacuum Cleaner. This manual provides essential information for the safe and efficient use, maintenance, and troubleshooting of your new appliance. Please read it thoroughly before first use and keep it for future reference.

2. Safety Information

Please observe the following safety precautions to prevent injury or damage to the appliance:

• This appliance is for household use only. Do not use it outdoors or on wet surfaces.
• Do not allow children to operate the vacuum cleaner. Close supervision is necessary when used near children.
• Do not pick up liquids, burning or smoking objects (e.g., hot ashes, cigarettes), or sharp objects (e.g., glass, nails).
• Ensure the dustbin and filters are correctly installed before use.
• Do not use the appliance if any part is damaged. Contact customer support for repairs.
• Use only the charger supplied by the manufacturer.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.

3. Package Contents

Carefully unpack your Vactidy V12 and check that all items are present and in good condition. The package should include:

1. Vacuum Head
2. Roller Floor Brush
3. Telescopic Wand
4. Hepa Filter (Extra)
5. Battery
6. Crevice Tool
7. Upholstery Tool
8. User Manual
9. Cleaning Tool
10. Charger
11. Wall-mounted Bracket

4. Product Overview

The Vactidy V12 is a versatile cordless stick vacuum designed for efficient cleaning of various surfaces. It features a powerful motor, long runtime, and multiple attachments for comprehensive cleaning.

Key Features:

• 50,000 Pa Ultra-Powerful Suction: Effortlessly lifts dust, pet hair, and debris.
• 450W Brushless Motor: Engineered for durability and consistent power.
• 0.5 L Large-Capacity Dust Bin: Minimizes emptying frequency with one-button release.
• Automatic Vortex Self-Cleaning: Clears residual debris after power-off to maintain suction.
• 180° Green Dust Detection Light: Reveals invisible fine dust for thorough cleaning.
• Up to 50 Minutes Runtime: Long-lasting battery for whole-home cleaning.
• Lightweight & Ergonomic: Weighs only 2.2 kg for comfortable use.
• Dual-Bristle Design: Combines soft nylon filaments for hard floors and stiff bristles for carpets.
• HYPERSEAL Technology: True HEPA Filtration captures 99.5% of particles down to 0.3µm.

5. Setup

5.1 Assembly

Assemble the main vacuum unit, telescopic wand, and desired cleaning head (e.g., roller floor brush) by aligning the connectors and clicking them into place. Ensure all connections are secure.

5.2 Charging the Battery

Before first use, fully charge the battery. Connect the charger to the battery and a power outlet. The LED display will indicate charging status. A full charge takes approximately 4-5 hours.

5.3 Wall-mounted Bracket Installation

The wall-mounted bracket allows for convenient storage and charging. Choose a suitable location near a power outlet. Mark the drilling points, drill holes, insert wall plugs, and secure the bracket with screws. Ensure it is firmly attached before hanging the vacuum.

6. Operating Instructions

6.1 Power On/Off and Mode Selection

Press the power button to turn the vacuum on or off. Use the mode selection button (if available) to switch between Hard Floor Mode (gentle suction with soft brushroll) and Carpet Mode (boosted power with deep-cleaning agitation).

6.2 Using Attachments

• Roller Floor Brush: Ideal for general cleaning on both hard floors and carpets. The GreenLight dust detection helps reveal hidden debris.
• Telescopic Wand: Extendable from 80-120cm to clean high ceilings, curtains, or under furniture without bending.



• Crevice Tool: Perfect for reaching narrow and tight areas like between sofa cushions, baseboards, and car seat corners.



• Upholstery Tool: Gently cleans dust, dirt, hair, and debris from upholstered furniture, curtains, and car interiors.

6.3 2-in-1 Vacuum & Mop Combo (Optional)

The Vactidy V12 can be upgraded with an optional vacuum-mop hybrid system (sold separately) to vacuum and wash simultaneously, removing dry dust and wet stains in one pass. This optional attachment includes a 260ml detachable water tank.

7. Maintenance

7.1 Emptying the Dustbin

The 0.5L dustbin features a one-touch release mechanism for quick and mess-free disposal. Press the release button to empty the contents into a trash bin. The dustbin is 100% washable.

7.2 Cleaning the Filters

The Vactidy V12 uses a 5-layer filtration system with True HEPA filtration. To maintain optimal suction and air quality, clean the filter every 2 weeks. Remove the filter, tap out loose debris, and rinse under running water if necessary. Ensure the filter is completely dry before reinserting.

7.3 Cleaning the Roller Floor Brush

Regularly check the roller floor brush for tangled hair or debris. The LED display will indicate a 'Floor Brush Blockage' if cleaning is needed. Remove the brush and use the provided cleaning tool to cut and remove any obstructions.

7.4 Automatic Vortex Self-Cleaning

The vacuum is equipped with Auto-Vortex Technology. When powered off, the system generates a high-speed vortex to pull debris deep into the bin, helping to keep the device clean and maintain strong suction performance.

8. Troubleshooting

If you encounter issues with your Vactidy V12, refer to the following common problems and solutions:

• Suction weaker over time: Clean the filter every 2 weeks. Clogged filters significantly reduce suction power.
• Vacuum not picking up debris: Check for blockages in the floor brush or air duct. The LED display will indicate 'Floor Brush Blockage' or 'Air Duct Blockage'. Clear any obstructions.
• Vacuum not turning on: Ensure the battery is charged. Check that the battery is properly inserted.
• Short runtime: Ensure the battery is fully charged. Battery performance may decrease over time.

9. Specifications

10. User Tips

• Regular Filter Cleaning: To maintain strong suction, clean the HEPA filter every two weeks. A clogged filter is the most common cause of reduced suction.
• Avoid Liquids: This vacuum is designed for dry dust and debris only. Do not attempt to vacuum water or any other liquids, as this can severely damage the motor and void your warranty.
• Check for Blockages: If suction seems low or the brush stops spinning, check the floor brush and air duct for any obstructions like tangled hair or large debris.
• Utilize Attachments: Make full use of the crevice tool for tight spaces and the upholstery tool for furniture to achieve a comprehensive clean.

11. Frequently Asked Questions (FAQ)

Q1: Why does suction get weaker over time?

A: Suction can weaken if the filters are clogged. Clean the filter every 2 weeks (refer to Section 7.2). Clogged filters reduce suction efficiency.

Q2: Can it pick up water or liquids?

A: No. This vacuum is designed for dry dust and debris only. Picking up liquids will damage the motor and is not covered under warranty.

Q3: Does it come with a bed brush and mopping tank?

A: No, the bed brush and mopping tank are optional accessories and are sold separately.

12. Warranty and Support

For warranty information, please refer to the specific terms and conditions provided at the time of purchase or contact the seller directly. If you require technical support or have questions not covered in this manual, please reach out to Vactidy customer service.