OpenRock Link 20 AI Translator Open-Ear Wireless Earbuds

Introduction

Thank you for choosing the OpenRock Link 20 AI Translator Open-Ear Wireless Earbuds. This manual provides detailed instructions to help you set up, operate, and maintain your device. Please read it thoroughly before use and keep it for future reference.

Video: OpenRock Link 20 Product Overview and Features

What's Included

Your OpenRock Link 20 package contains the following items:

• OpenRock Link 20 Open-Ear Earbuds (x1 pair)
• Magnetic Detachable Mic (x1)
• Charging Case (x1)
• Charging Cable (x1)
• User Guide (x1)

Image: OpenRock Link 20 Earbuds, Magnetic Mic, and Charging Case

Setup

Initial Setup & Pairing

1. Open and Prepare: Open the charging case and remove the protective film from the earbuds.
2. Enter Pairing Mode: The earbuds will automatically enter pairing mode, indicated by a flashing red and blue light.
3. Connect via Bluetooth: On your device (smartphone, tablet, etc.), enable Bluetooth and select "OpenRock Link 20" from the list of available devices to connect.

Image: Initial Setup Steps

Dual Device Connection

The OpenRock Link 20 supports multipoint connection, allowing you to connect to two devices simultaneously. This enables seamless audio transitions between work calls and personal media without re-pairing.

1. Ensure the earbuds are already paired with your first device.
2. Put the earbuds back into the charging case and close it, then open it again to enter pairing mode (flashing red/blue light).
3. On your second device, enable Bluetooth and select "OpenRock Link 20" to connect.
4. The earbuds will now be connected to both devices.

Image: Multipoint Connection

Wearing Instructions

Wearing Earbuds (Without Mic)

1. Gently place the earbud over your ear, ensuring the speaker portion is positioned correctly.
2. Adjust the ear hook for a secure and comfortable fit.

Wearing Earbuds (With Magnetic Mic)

1. Identify the 'L' (Left) or 'R' (Right) marking on the magnetic boom mic.
2. Align the magnetic mic with the corresponding earbud (left or right) and snap it into place.
3. Place the earbud with the attached mic over your ear.
4. Adjust the ear hook and position the boom mic towards your mouth for optimal voice capture.

Image: Wearing Instructions for OpenRock Link 20

Image: Fit for Left or Right Ear

Operating Instructions

Power On/Off

• Power On: Open the charging case, or press and hold the earbud button for 1 second.
• Power Off: Place the earbuds back into the charging case and close it, or press and hold the earbud button for 3 seconds.

Note: Earbuds do not produce audio output when powered off.

Earbud Controls

The OpenRock Link 20 features intuitive physical buttons for easy control:

• L/R x 1 (Single Press): Play/Pause music, Answer/End calls.
• L x 2 (Double Press Left): Previous Track.
• R x 2 (Double Press Right): Next Track.
• L x 3 (Triple Press Left): Mode Switching (Music / Beast / Vocal).
• R x 3 (Triple Press Right): Activate Voice Assistant.
• L/R x 4 (Quadruple Press): Redial Last Number.
• L x 1S (Long Press Left for 1 Second): Volume Down.
• R x 1S (Long Press Right for 1 Second): Volume Up.

These controls can also be customized via the OpenRock App.

Image: Earbud Control Functions

Microphone On/Off & Mute

• Attach/Detach Mic: The magnetic boom mic can be easily attached or detached from either earbud. When attached, the earbuds automatically switch to speaking mode.
• One-Tap Mute: The magnetic boom mic features a dedicated mute button. Press it once to instantly silence your microphone during calls or meetings.

Image: One-Tap Mute Function

Battery Status

The charging case indicates battery status with an LED light:

• Blue Light: Battery level is above 20%.
• Red Light: Battery level is below 20%.

Image: Battery Status Indicators

Charging

To charge the earbuds, place them in the charging case. To charge the case, connect it to a power source using the provided USB-C cable. Ensure the power adapter delivers between 0.25W and 2.5W for optimal charging speed.

Image: Up to 52-Hour Playtime with Charging Case

Restore Factory Settings

If you experience persistent connectivity issues or other malfunctions, you can restore the earbuds to their factory settings:

1. Place both earbuds securely into the charging case.
2. Press and hold the button on the charging case for 10 seconds until the red light flashes.
3. The earbuds are now reset to factory settings and will re-enter pairing mode.

Image: Restore Factory Settings

Features & Technologies

• Innovative Magnetic Attraction Technology: Features N54-grade magnets with 6-layer noble metal plating for sweat and corrosion resistance, ensuring reliable connectivity and eliminating contact failure. Engineered for over 10,000 plug-and-use cycles.
• Advanced Bluetooth 6.0: Equipped with cutting-edge Bluetooth 6.0 technology for fast, stable wireless connectivity with a range of up to 50ft indoors or 99ft outdoors.
• Powerful 30mW Drivers: Despite their compact size, the earbuds integrate powerful 30mW speakers, delivering clear audio even in noisy environments.
• 5-Mic AI ENC Noise Cancellation: A 5-Mic Array with custom-tuned AI ENC technology achieves 99.9% ambient noise suppression for crystal-clear calls.
• IPX7 Water & Sweat Resistant: Earbud housings are IPX7 waterproof, and the magnetic mic has an IP55 rating for dust and water resistance.
• Smarter Communication with AI Translation: Through the Nebula App, the OpenRock Link 20 acts as a real-time language assistant, offering instant translation for global meetings and lectures.
• Deep APP Customization: The OpenRock App allows deep customization, including quick access to three dedicated sound modes (Beast, Vocal, Music) and personalized audio profiles.
• Tiny but Easy to Find: Use the 'Find Device' feature in the OpenRock App to locate misplaced earbuds by having them emit a sound.
• Intelligent Hearing Guardian: Automatically limits high-volume sound and provides reminders to rest, ensuring safe and healthy listening.
• 9g for All-Day Comfort: Weighing just 10.7g (including the boom mic), these earbuds offer unparalleled, featherlight comfort for extended wear.
• Titanium-Silicon Comfort: Crafted with a 0.8mm titanium wire core and liquid silicone for a featherlight, secure, and skin-friendly fit.

Image: Innovative Magnetic Attraction Technology

Image: Bluetooth 6.0 Technology

Image: Powerful 30mW Drivers

Image: 5-Mic AI ENC Noise Cancellation

Image: IPX7 Water & Sweat Resistant

Image: AI Translation via Nebula App

Image: Deep APP Customization

Image: Tiny but Easy to Find Feature

Image: Intelligent Hearing Guardian

Image: 9g for All-Day Comfort

Image: Titanium-Silicon Comfort

User Tips

• The magnetic boom mic is easy to attach and detach. When attached, the earbuds automatically switch to speaking mode, which is convenient for calls.
• The OpenRock Link 20 earbuds are compatible with Android phones via Bluetooth.
• For optimal voice capture on computers (Windows 11), ensure the magnetic microphone is properly attached and your device drivers are up to date.
• The open-ear design provides comfort for long wear and allows for environmental awareness.

Troubleshooting

• No Sound/Connectivity Issues: Ensure earbuds are charged, in pairing mode, and correctly selected in your device's Bluetooth settings. Try restoring factory settings if issues persist.
• Microphone Not Working: Verify the magnetic boom mic is securely attached. If using with a computer, check microphone input settings and ensure drivers are updated.
• Uncomfortable Fit: Adjust the ear hooks and the position of the earbuds. The magnetic mic can be switched between left and right ears to alleviate one-sided discomfort.
• Earbuds Lost: Use the 'Find Device' feature in the OpenRock App to make your earbuds emit a sound for easier location.

Specifications

Safety Information

Please read and follow these safety precautions to ensure optimal device performance and avoid hazards:

• Do not use this device in dusty, humid, dirty, or magnetic environments to prevent internal circuit failure.
• When listening to music or making calls, use the minimum volume necessary to protect your hearing. Prolonged exposure to high volumes can cause permanent hearing damage.
• Avoid high volume while driving, as it can be distracting and lead to accidents.
• Do not cover or seal the device, or place towels or other items over it. Do not use the device in enclosed environments like boxes or containers.
• Keep the device away from heat sources or open flames, such as electric heaters, microwaves, stoves, water heaters, candles, or other high-temperature sources.
• Do not use external heating devices like microwaves or hair dryers to dry the device.
• Avoid strong impacts or vibrations to the device and its accessories to prevent damage, battery explosion, or device malfunction.
• Clean the device with a clean, dry, soft cloth. Stop using the device before cleaning and maintenance.
• Use this device within a temperature range of 5°C to 35°C, and store it and its accessories between 5°C and 55°C. Extreme temperatures can cause device malfunction. Battery performance may be limited below 5°C.
• Place the device or its accessories in a ventilated, cool area, away from direct sunlight.
• This device is not a toy. Children should use it under adult supervision. Keep the device and its accessories out of reach of children, as small parts may be swallowed, leading to choking or other hazards.
• This device contains a non-removable, built-in rechargeable battery. Do not attempt to replace the battery yourself. Battery replacement should only be performed by an authorized service center.
• Do not disassemble or modify the device and accessories. Unauthorized modifications will void the warranty. Contact an authorized service center if the device malfunctions.
• Dispose of this device and its accessories according to local regulations, not as ordinary household waste. Support recycling initiatives.
• In medical and healthcare facilities where wireless devices are explicitly prohibited, comply with the facility's rules and turn off the device.
• Radio waves from the device may affect the normal operation of implanted medical devices or personal medical devices, such as pacemakers, cochlear implants, or hearing aids. If you use such medical devices, consult their manufacturer about restrictions on using this device.
• Maintain a distance of at least 15 cm from implanted medical devices (such as pacemakers, cochlear implants) when using this device.
• Using unapproved or incompatible power supplies, chargers, or batteries may cause fire, explosion, or other hazards. If using a power adapter for charging, ensure it is CCC certified and meets standard requirements.

Warranty & Support

Limited Warranty

OpenRock products are covered by a comprehensive 3-guarantee service in accordance with national regulations. This includes a 7-day replacement policy for the main unit and a 1-year warranty from the date of purchase, provided the product is used under normal operating conditions and has not been disassembled or repaired without authorization.

Warranty Exclusions

The warranty does not cover:

• Damage caused by human factors, including use in abnormal working environments or failure to follow instructions.
• Unauthorized disassembly, self-repair, or modification by non-company-affiliated service providers.
• Damage caused by irresistible forces (e.g., floods, fires, earthquakes, lightning strikes).
• Absence of a product warranty card and valid proof of purchase.
• Product warranty card and purchase proof that do not match the product model or have been altered.

Customer Support

The OpenRock customer service team is ready to assist you. You can contact us via:

• Global Email: info@openrock.com
• Global Website: openrock.com/pages/contact
• Global Phone: +85269403848 (Mon to Fri 9:00 am-6:30 pm, UTC +8 HKT)
• Japan Website: openrock.com/ja/pages/contact

For more information, please visit the official OpenRock website: www.openrock.com/pages/user-guide