Introduction
The ACECONN Sword Pro+ TV Box is a powerful 4K UHD media streamer designed to enhance your home entertainment experience. Running on Android 11, it offers seamless streaming, dual-band Wi-Fi connectivity, and a smart voice remote for intuitive control. This manual provides detailed instructions for setting up, operating, and maintaining your device, along with troubleshooting tips and specifications.
Package Contents
Please check the box for the following items:
- ACECONN Sword Pro+ TV Box
- BT Voice Remote Control
- Power Adapter (DC 5V, 2A)
- HDMI Cable
- Quick User Guide
Specifications
| Feature | Specification |
|---|---|
| System | Android 11.0 |
| CPU | Quad-core ARM Cortex-A35 CPU Processor |
| GPU | ARM G31 MP2, Supports OpenGL ES 3.2 and OpenCL 1.1 |
| Memory | 2 G DDR3 |
| Internal Storage | 16GB eMMC |
| Max. Extended Capacity | TF Card Up To 64GB |
| Wi-Fi Transmission Standard | 802.11ac, 802.11n 2.4GHz/5 GHz, 802.11b/g (Dualband WiFi) |
| Ethernet | 100M |
| Bluetooth | Yes |
| Video Output | HDMI-Compatible 2.1 |
| Max Output | 4K @ 60 Hz |
| HDR Standards | HDR10+ |
| Video Code | H.265/HEVC, AV1 |
| USB Ports | 2x USB 2.0 |
| IPTV | Yes |
| System Upgrade | Yes (OTA Update) |
| Power Source | DC 5V, 2A |
| Remote Control | Included (BT Voice Remote) |
| Apps | ACECONN exclusive appstore and Play Store |
Setup Guide
- Connect to TV: Connect one end of the HDMI cable to the HDMI port on the TV Box and the other end to an available HDMI input on your television.
- Connect Power: Plug the power adapter into the DC IN port on the TV Box, then plug the adapter into a wall outlet.
- Network Connection:
- Wi-Fi: Once powered on, navigate to Settings > Network > Wi-Fi and select your network, then enter the password.
- Ethernet: For a wired connection, connect an Ethernet cable from your router to the LAN port on the TV Box.
- Initial Setup: Follow the on-screen instructions to complete the initial setup, including language selection, time zone, and connecting to your Google account (optional).
Operating Instructions
Navigation
Use the included BT Voice Remote to navigate the Android TV interface. The directional pad (D-pad) allows you to move between icons and menus, while the 'OK' button confirms selections. The 'Back' button returns to the previous screen, and the 'Home' button takes you to the main launcher.
Accessing Applications
From the home screen, you can access pre-installed applications or download new ones from the ACECONN exclusive appstore or Google Play Store. Simply select the app icon and press 'OK' to launch.
Smart Voice Control
The BT Voice Remote supports voice commands. Press the dedicated voice button on the remote and speak your command (e.g., "Open Netflix," "Search for action movies," "What's the weather?").
Remote Control Features
The Universal BT Remote offers advanced functionalities for convenient control:
- Elegant Design: Ergonomic and user-friendly.
- FindMyRemote: Feature to locate your remote if misplaced.
- Voice Command: Integrated microphone for voice control.
- Smart Backlight: Keys illuminate for use in low-light conditions.
- TV Auto Learning: Program the remote to control basic TV functions.
- Hotkeys Setup: Customizable shortcut buttons for quick access to favorite apps or functions.
TVONAIR IPTV App Features
The pre-installed TVONAIR IPTV app offers a rich set of features for an optimized viewing experience:
- Non-ads & clean platform
- Fast loading, Fast zapping, Fast responding
- Ministra/Stalker/Xtream/M3U protocols accounts supported
- Elegant & Friendly UI/UX design suitable for all ages
- Shortcut code/Qr code/Web page to add server portals/accounts, no manual input required
- Ability to change Stalker MAC ID
- Recording any channel at any time
- Program reminder to set appointments with your programs
- Multi themes selectable
- Online subtitle support for multiple languages
- Multi EPG Grid & Single EPG mode switchable
- Catchup (Playback)/Timeshift/Live Pause to watch past Live content
- Picture in Picture for playing 2 channels simultaneously
- Universal Search of all content (Live TV/VOD/Series/Radio/Recording/TMDB....)
- Search VOD/Series by name or by Actors
- Group & Channel list editable (Pin/Move/Hide/Rename, etc.)
- TMDB Info of all VOD/Series coming with TMDB ID
- Data Backup of all settings and accounts
- Regular online OTA update
Maintenance
- Cleaning: Use a soft, dry cloth to clean the device. Do not use liquid cleaners or abrasive materials.
- Ventilation: Ensure the TV Box is placed in a well-ventilated area to prevent overheating. Do not block ventilation openings.
- Software Updates: The device supports OTA (Over-The-Air) updates. Regularly check for and install system and app updates to ensure optimal performance and security.
- Power Off: When not in use for extended periods, it is recommended to unplug the power adapter.
Troubleshooting
- No Power:
- Check if the power adapter is securely connected to the TV Box and the wall outlet.
- Ensure the wall outlet is functioning correctly.
- No Signal on TV:
- Verify the HDMI cable is properly connected to both the TV Box and the TV.
- Ensure your TV input source is set to the correct HDMI port.
- Try a different HDMI cable or TV port.
- Remote Control Not Responding:
- Check the batteries in the remote control and replace them if necessary.
- Ensure there are no obstructions between the remote and the TV Box.
- For Bluetooth remote, ensure it is paired correctly (refer to initial setup or remote pairing instructions in the Quick User Guide).
- Network Connection Issues:
- Wi-Fi: Check your Wi-Fi router and ensure it is working. Re-enter the Wi-Fi password in the TV Box settings.
- Ethernet: Ensure the Ethernet cable is securely connected and your router's LAN port is active.
- Restart your router and the TV Box.
- App Freezing/Crashing:
- Close the app and reopen it.
- Clear the app's cache and data in Android settings (Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data).
- Ensure the app and system software are up to date.
User Tips
- Keep Software Updated: Regularly check for and install system and application updates (OTA updates) to ensure you have the latest features, performance improvements, and security patches.
- Optimize Network: For the best streaming experience, especially with 4K content, use a stable 5GHz Wi-Fi connection or a wired Ethernet connection.
- Utilize Voice Control: The voice remote can significantly speed up navigation and content search. Experiment with different commands.
Warranty and Support
The ACECONN Sword Pro+ TV Box comes with a One-Year Warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims.
For technical assistance or customer service inquiries, please contact ACECONN customer support during the hours of 7:00-24:00 (UTC+8).
