1. Introduction
The Tenveo MeetBar is a professional all-in-one UHD 4K conference room camera designed for medium and huddle rooms, supporting 4-6 participants. It integrates a 4K camera, 8 beamforming microphones, and a stereo speaker, enhanced with 4 AI models for intelligent tracking. This manual provides detailed instructions for setting up, operating, and maintaining your MeetBar to ensure optimal performance in your video conferencing environment.
2. Package Contents
Please check the package contents carefully. If any items are missing or damaged, contact your vendor immediately.
- Video Bar (1 pc)
- IR Remote (1 pc)
- Power Adaptor (1 pc)
- USB Cable (1 pc)
- Manual (1 pc)
- Screw Package (1 pack)
- WiFi Dongle (1 set, optional for WiFi version)
- Wall Mount (1 pc, optional)
3. Product Overview
The Tenveo MeetBar is engineered to provide a seamless and high-quality conferencing experience with its advanced features:
- 4K UHD Camera: Delivers true-to-life images with a 8.42MP image sensor and 5X digital zoom.
- Wide-Angle View: A sharp 4K camera with a 93.5° super-wide angle ensures everyone fits into the frame.
- Superior Audio: Features a full-duplex system with a built-in 8 beamforming microphone array and 1 stereo speaker, offering 6 meters of voice pickup.
- AI Audio Processing: Includes Acoustic Echo Cancellation (AEC), AI Noise Reduction, and Automatic Gain Control for clear audio.
- Intelligent AI Tracking: Supports multiple AI tracking modes including Single-person Tracking, Speaker Tracking, Participant Tracking, and Close-up of Speaker.
- Broad Compatibility: Works with leading Unified Communications (UC) platforms such as Zoom, Skype, Google Meet, YouTube, Facebook, and Microsoft Teams.
4. Setup Instructions
The Tenveo MeetBar offers flexible installation options to suit various room configurations.
4.1 Mounting Options
The device can be mounted in several ways:
- Desktop Stand: Use the included desktop tripod for placement on a table or credenza.
- TV Monitor Mount: Position the device underneath or on top of a TV monitor using its integrated stand.
- Wall Mount: Utilize the optional wall mount bracket (if included) to secure the device to a wall.
4.2 Connecting the Device
- Power Connection: Connect the power adaptor to the DC12V power interface on the MeetBar and plug it into a power outlet.
- USB Connection: Connect the MeetBar to your PC using the provided USB3.0 cable. This will enable video and audio communication.
- Network Connection (Optional): For IP-based connections, connect an Ethernet cable to the device.
- Wireless Connection (Optional): If you have the WiFi version and dongle, connect the WiFi dongle to enable 2.4G WiFi wireless connectivity.
Once connected, your computer should automatically detect the device. You may need to select the Tenveo MeetBar as your preferred camera, microphone, and speaker in your video conferencing software settings.
5. Operating Instructions
The Tenveo MeetBar is designed for ease of use with its intuitive remote control and AI-powered features.
5.1 Remote Control Functions
Use the included IR remote control to manage your meeting experience:
- Adjustable Angle: Use the directional buttons to fine-tune the camera's pan and tilt (pan: ±10°, tilt: ±10°).
- AI On/Off: Toggle the AI tracking features on or off as needed.
- Camera Presets: Switch between 3 pre-configured camera positions for quick scene changes.
- Digital Zoom: Control the 5X digital zoom to focus on specific areas.
5.2 AI Tracking Modes
The MeetBar features 4 intelligent AI tracking modes to keep the focus on participants:
- Single-person Tracking: Automatically follows a single active speaker.
- Speaker Tracking: Dynamically tracks the current speaker in a group setting.
- Participant Tracking: Keeps all active participants within the camera's view.
- Close-up of Speaker: Zooms in on the active speaker for a more personal view.
6. Compatibility
The Tenveo MeetBar is designed to work seamlessly with a wide range of leading Unified Communications (UC) platforms, ensuring broad compatibility for your conferencing needs.
Supported platforms include, but are not limited to:
- Zoom
- Skype
- Google Meet
- YouTube
- Microsoft Teams
- Webex
- BlueJeans
The device is compatible with Windows 10 or higher and MACOS 10.10 or higher operating systems.
7. Specifications
| Feature | Description |
|---|---|
| Model | TEVO-MeetBar |
| Name | All-in-one Video Bar |
| Scenario | Medium and huddle rooms (4-6 participants) |
| Digital Zoom | 5X |
| FOV (Field of View) | D: 93.5°, H: 84.4°, V: 53.1° |
| Resolution | 4K@30 |
| Focus | Fixed Focus |
| AI Modes | Single person tracking, speaker tracking, participant tracking, close-up of speaker |
| Backlight Compensation | Support |
| Digital Noise Reduction | 2D&3D |
| Video Encoding Format | H.265/H.264/MJPEG |
| Network Protocol | RTSP, RTMP, ONVIF; Support VISCA OVER IP |
| Rotation | Pan: ±10°, Tilt: ±10° |
| Presets | 3 |
| Built-in Microphones | 8 |
| Built-in Speaker | 1, Sensitivity 83dB+-2dB |
| Voice Pickup Range | 6 Meters |
| Audio Processing | AEC (acoustic echo cancellation), automatic noise reduction, automatic gain |
| Expansion Mics | Support connection of expansion mic via USB |
| Connection Type | USB3.0 |
| Communication Protocol | UVC1.0, UAC, UVC PTZ Control (Support ePTZ) |
| WiFi (Optional) | 2.4G WiFi, Support WiFi Dongle |
| Power Interface | 1, DC12V |
| Color Space | YUY2, NV12 |
| USB Compatibility | Windows 10 or higher, MACOS 10.10 or higher |
| Installation | Including desktop tripod, also can be installed on TV, wall via wall mount |
| Mounting Bracket | Including desktop stand, 1 wall mount bracket (optional) |
8. Troubleshooting
If you encounter any issues with your Tenveo MeetBar, please refer to the following general troubleshooting steps:
- No Power: Ensure the power adapter is securely connected to both the device and a working power outlet. Check if the power indicator light on the device is on.
- No Video/Audio: Verify that the USB cable is firmly connected to both the MeetBar and your computer. Ensure the MeetBar is selected as the primary camera, microphone, and speaker in your video conferencing software settings and operating system sound settings.
- Poor Video Quality: Check your internet connection speed. Ensure the camera lens is clean and free from obstructions. Confirm that your conferencing software is set to use 4K resolution if supported by your system.
- Poor Audio Quality: Ensure the microphone array is not obstructed. Check for excessive background noise. Verify that Acoustic Echo Cancellation and Noise Reduction features are enabled in the device settings or conferencing software.
- AI Tracking Issues: Ensure there is sufficient lighting in the room. Avoid rapid movements that might confuse the tracking system. Check if the AI tracking feature is enabled via the remote control.
For persistent issues, please contact Tenveo technical support.
9. User Tips
To maximize your experience with the Tenveo MeetBar, consider these tips:
- Optimal Placement: For the best audio and video coverage, place the MeetBar centrally in your meeting room, ideally at eye level with participants.
- Lighting: Ensure adequate and even lighting in the room to enhance video quality and AI tracking performance. Avoid strong backlighting.
- Software Updates: Regularly check for firmware updates for your MeetBar and software updates for your UC platform to ensure compatibility and access to the latest features.
- Remote Control Presets: Program the 3 camera presets for common meeting scenarios (e.g., wide shot, whiteboard view, presenter close-up) to quickly switch views during a call.
10. Warranty and Support
Tenveo provides comprehensive support and warranty services for your MeetBar UHD 4K Conference Room Camera.
10.1 Warranty Information
- Warranty Period: The product comes with a 3-year warranty.
- Money Back Guarantee: A 30-day money-back guarantee is offered.
- Technical Support: Lifetime technical support is provided, including pre-sale, mid-sale, and after-sale technical guidance.
- Maintenance: Free maintenance is available during the guarantee period.
10.2 Contact Information
For technical assistance, warranty claims, or any inquiries, please contact:
- Contact Person: Celina Xu
- Company: Sz Tenveo VideoTechnology Co., LTD
- Phone/WhatsApp: +86 17792642438
- Email: sales15@tenveo.com
- Website: www.tenveo.com
- Address: Longhua District, Shenzhen, China
