1. Important Safety Warnings
⚠️ Disclaimer: Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.
- Always wear a helmet and appropriate safety gear when riding.
- Familiarize yourself with local e-bike regulations before riding.
- Perform a pre-ride safety check before each use.
- Do not operate the e-bike under the influence of alcohol or drugs.
- Avoid riding in adverse weather conditions or on slippery surfaces.
2. Product Overview
The Hillmiles Mile 1 is a foldable electric bicycle designed for urban commuting and light trail riding. It features a 250W hub motor, a 36V 10.4AH hidden lithium battery, and 14-inch all-terrain tires.

3. Setup and First Ride
3.1 Unfolding the Bike
The Mile 1 electric bike comes folded for compact storage and transport. Follow these steps to unfold it:
- Place the bike on a flat, stable surface.
- Release the frame latch (usually located in the middle of the main frame).
- Carefully unfold the main frame until it locks into place. Ensure the latch is securely fastened.
- Adjust the handlebar stem to the desired height and secure the quick-release lever.
- Adjust the seat post to a comfortable riding height and secure the quick-release lever.
- Ensure all quick-release levers and latches are tightened before riding.

3.2 Initial Battery Charging
Before your first ride, fully charge the battery. Refer to the 'Battery Charging' section under Maintenance for detailed instructions.
3.3 Tire Inflation
Check the tire pressure before your first ride and regularly thereafter. Inflate the 14-inch tires to the recommended PSI (usually indicated on the tire sidewall) using a suitable pump.
3.4 Pre-Ride Safety Check
- Check brake levers for proper function and responsiveness.
- Ensure tires are properly inflated and free from damage.
- Verify all quick-release levers and latches are securely tightened.
- Test the lights and horn.
- Ensure the battery is securely seated and charged.
4. Operating Instructions
4.1 Powering On/Off
Locate the power button on the handlebar display or battery. Press and hold to turn the bike on or off. The display will show battery level and current assist mode.
4.2 Pedal Assist System (PAS)
The Mile 1 features a pedal-assist system. Once powered on, begin pedaling, and the motor will provide assistance. Use the '+' and '-' buttons on the display to cycle through different assist levels (e.g., Eco, Standard, Sport). Higher levels provide more motor assistance.
4.3 Throttle Operation (if applicable)
If equipped with a throttle, gently twist or press it to engage motor power without pedaling. Use the throttle cautiously, especially at higher assist levels.
4.4 Braking
The bike is equipped with disc brakes. Apply both brake levers simultaneously for effective and safe stopping. Avoid sudden, hard braking, especially at high speeds.

4.5 Riding Range
The Hillmiles Mile 1 offers a range of 31-60 km per charge, depending on factors like terrain, rider weight, assist level, and weather conditions.

5. Maintenance
5.1 Battery Care and Charging
- Always use the original charger provided with your e-bike.
- Charge the battery in a well-ventilated area, away from flammable materials.
- Do not overcharge the battery; disconnect once fully charged.
- For long-term storage, charge the battery to 50-70% and store in a cool, dry place. Recharge every 1-2 months to prevent deep discharge.
- Avoid exposing the battery to extreme temperatures.
5.2 Tire Maintenance
Regularly check tire pressure and inflate to the recommended PSI. Inspect tires for wear, cuts, or punctures. The bike features 14x2.125 one-piece tires and front fork suspension.

5.3 Brake Inspection
Check brake pads for wear and replace them when necessary. Ensure brake cables are not frayed and are properly tensioned. Test brake responsiveness regularly.
5.4 General Cleaning
Clean your e-bike with a damp cloth and mild soap. Avoid using high-pressure washers directly on electrical components. Dry thoroughly after cleaning.
5.5 Chain Lubrication
Regularly clean and lubricate the chain to ensure smooth operation and prolong its lifespan.
6. Troubleshooting
6.1 Motor Not Engaging
- Check if the battery is charged and properly seated.
- Ensure the power is on and the display is active.
- Verify that the pedal-assist level is not set to '0' or off.
- Inspect all cable connections for looseness or damage.
6.2 Battery Not Charging
- Ensure the charger is correctly plugged into both the wall outlet and the bike's charging port.
- Check if the charging indicator light on the charger is active.
- Inspect the charging port and charger cable for any damage.
6.3 Brakes Squeaking
- Clean the brake rotors and pads.
- Check for proper alignment of the brake calipers.
- Brake pads may need to be replaced if worn.
For issues not listed here or if troubleshooting steps do not resolve the problem, please contact customer support.
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | Mile 1 |
| Brand Name | HillMilES |
| Motor Wattage | 250W (Brushless Hub Motor) |
| Battery | 36V 10.4AH Lithium Battery |
| Max Speed | <25km/h |
| Range per Power | 31 - 60 km |
| Wheel Size | 14 Inches (350mm) |
| Frame Material | Aluminum alloy |
| Folded | Yes |
| Rated Passenger Capacity | Two Seat |
| Certification | CE |
| Style | Standard Type |
| Package Length | 124 cm |
| Package Width | 32 cm |
| Package Height | 41 cm |
| Package Weight | 32.0 kg |
8. User Tips
- Regular Tire Checks: Maintain optimal tire pressure for better range and a smoother ride.
- Consistent Charging: Avoid completely draining the battery. Charge it regularly, even if only for short periods, to prolong its lifespan.
- Master the Fold: Practice folding and unfolding the bike a few times to become proficient, making transport and storage quicker.
9. Warranty and Support
For any warranty claims, technical support, or questions regarding your Hillmiles Mile 1 Electric Bike, please contact the seller or manufacturer directly. Information regarding the return and refund policy can be found on the product's purchase page.





