1. Introduction
Thank you for choosing the DIFANG V380 Pro Outdoor PTZ 8K WIFI 4G Solar Camera. This advanced surveillance camera offers triple-lens monitoring, 8K Ultra HD resolution, 10X digital zoom, and flexible connectivity options (Wi-Fi or 4G) powered by a solar panel and built-in battery. Designed for outdoor use, it provides comprehensive security with features like human detection, auto-tracking, two-way audio, and full-color night vision. This manual will guide you through the installation, operation, and maintenance of your camera.
2. Safety Information
- Ensure the camera is installed securely to prevent accidental falls.
- Do not expose the camera to extreme temperatures outside its operating range (-10°C to 60°C).
- Keep the solar panel clean to ensure efficient charging.
- Use only the specified power supply (5V2A) for charging if not relying solely on solar power.
- Avoid disassembling the camera, as this may void the warranty and cause damage.
- Handle SD cards and SIM cards with care during insertion and removal.
3. Package Contents
Please check the package for the following items:
- DIFANG V380 Pro Camera Unit (with three lenses and antennas)
- Solar Panel
- Mounting Bracket
- Installation Screws and Wall Plugs
- User Manual
- SIM Card Ejector Tool (for 4G version)
- 32GB/64GB/128GB TF Card (depending on selected SKU)
4. Product Overview
The DIFANG V380 Pro camera features a robust design suitable for outdoor environments, integrating a solar panel for continuous power.
4.1. Component Identification
- Solar Panel: For continuous power charging.
- Antennas: For Wi-Fi or 4G signal reception.
- Lenses (x3): Two fixed lenses (upper left/right) and one PTZ lens (bottom).
- IR and White Light (2-in-1): 12pcs for upper lenses, 6pcs IR light and 6pcs White light for PTZ lens, enabling night vision modes.
- PIR Sensor: Passive Infrared sensor for human motion detection.
- Light Sensor: Detects ambient light for automatic night vision activation.
- Card Slot and Reset: Slot for TF/SD card and 4G SIM card (4G version), and a reset button.
- Horn: For audible alarms and two-way audio.
4.2. Dimensions
The camera unit measures approximately 23cm (width) x 30cm (height). The solar panel measures approximately 23.6cm (width) x 17cm (height).
5. Setup and Installation
5.1. Initial Charging
Before first use, it is recommended to fully charge the camera's built-in 8000mAh battery for 6-7 hours using a 5V2A USB power supply, even if you plan to use solar power. This ensures the battery is conditioned for optimal performance.
5.2. Inserting TF/SD Card and SIM Card (4G Version Only)
Locate the card slot on the camera unit. Carefully insert a TF/SD card (up to 128GB) for local storage. If you have the 4G version, insert a compatible 4G SIM card into the designated slot. Ensure the SIM card is inserted correctly before powering on the camera.
5.3. Network Connection
Your camera comes in two versions: Wi-Fi or 4G. Please ensure you have the correct version for your intended use.
- Wi-Fi Version: Connects to your home's 2.4GHz Wi-Fi network. It does not support 5GHz Wi-Fi or 4G SIM cards.
- 4G Version: Requires a 4G SIM card for connection and does not support Wi-Fi. Ensure your 4G SIM card is compatible with the camera's LTE frequency bands: B1/B3/B5/B8/B34/B38/39/B40/B41. This version is not supported in Japan, USA, Canada, Mexico, Chile, Colombia, Peru, and other American countries.
5.4. App Installation and Pairing
- Download the "V380 Pro" app from the Google Play Store (for Android) or the iOS App Store (for Apple devices).
- Follow the in-app instructions to register an account and add your camera. This typically involves scanning a QR code on the camera or manually entering its ID.
5.5. Physical Installation
The camera is designed for outdoor, wall-mounted installation. Choose a location with good sunlight exposure for the solar panel and optimal surveillance coverage.
- Use the provided mounting bracket, screws, and wall plugs to securely attach the camera to a wall or other stable surface.
- Position the solar panel to maximize direct sunlight exposure throughout the day.
- Ensure the camera's field of view covers the desired monitoring area.
6. Operating Your Camera
6.1. Live View and Multi-Screen Monitoring
Open the V380 Pro app to access the live feed from your camera. The triple-lens design allows for a three-screen simultaneous preview, providing comprehensive coverage of your monitored area.
6.2. PTZ Control and Digital Zoom
The camera offers flexible pan, tilt, and zoom capabilities:
- Manual Rotation: The upper left and upper right fixed lenses can be manually adjusted horizontally from 0° to 180° and vertically from 0° to 360° to cover specific areas.
- APP PTZ Control: The bottom PTZ lens supports 355° horizontal pan and 90° vertical tilt, controllable remotely via the app.
- 10X Digital Zoom: All three lenses support 10X digital zoom. Use the zoom controls in the app to get a closer look at details.
6.3. Night Vision Modes
The camera offers three smart night vision modes:
- Full-Color Mode: When the white LED lights are activated, the camera provides a full-color view at night.
- Infrared Mode: Uses IR LEDs for black and white night vision.
- Double-Light Alert Mode: Combines IR and white light, activating white light and an alarm upon motion detection.
6.4. Two-Way Audio
The built-in microphone and speaker allow for real-time two-way communication. You can listen to the environment around the camera and speak through the camera using the app.
6.5. Recording and Storage
The camera supports two recording modes and storage options:
- Continuous Recording: The camera records continuously when the battery level is sufficient.
- Motion Sensing Recording Mode (Adaptive Power Mode): To conserve battery, the camera can enter a sleep state and only wake up to record when human motion is detected.
- TF Card Storage: Supports up to 128GB TF/SD card for local video backup.
- Cloud Storage: An optional cloud storage service is available (subscription may be required).
6.6. Motion Detection and Tracking
The camera features advanced AI functions for enhanced security:
- PIR Human Detection: The Passive Infrared sensor detects human body heat, triggering alerts and recording.
- Auto Tracking: The camera can intelligently track detected human figures, keeping them in the frame.
- Intrusion Alarm: When motion is detected in a defined activity alarm area, the camera can trigger an audible alarm and send notifications to your phone.
- Smart Floodlight: Can be configured to activate floodlights upon detection for deterrence and better night vision.
6.7. Remote Access and Multi-User Sharing
The V380 Pro app allows you to access your camera feed remotely from anywhere. You can also share access to the camera with family members, allowing multiple users to view the live feed simultaneously.
7. Maintenance
- Cleaning: Regularly wipe the camera lenses and solar panel with a soft, damp cloth to remove dust and dirt. Ensure no abrasive cleaners are used.
- Battery Health: While the solar panel provides continuous power, occasional checks of the battery status via the app are recommended, especially during prolonged periods of low sunlight.
- Firmware Updates: Check the V380 Pro app periodically for firmware updates to ensure your camera has the latest features and security enhancements.
- Connection Check: Periodically verify your Wi-Fi or 4G signal strength to ensure stable operation.
8. Troubleshooting
- Q: The camera is not connecting to Wi-Fi.
- A: Ensure you have the Wi-Fi version of the camera. It only supports 2.4GHz Wi-Fi, not 5GHz. Check your Wi-Fi password and router settings.
- Q: The 4G camera is not connecting to the Internet.
- A: Ensure you have the 4G version and a compatible 4G SIM card inserted correctly. Verify that the SIM card has an active data plan and that your region supports the camera's LTE frequency bands. Remember, the 4G version does not support Wi-Fi.
- Q: The battery is draining quickly.
- A: Ensure the solar panel is clean and receiving adequate direct sunlight. Adjust the camera's recording mode to "Motion Sensing Recording" (Adaptive Power Mode) to conserve battery life.
- Q: I cannot see details when zooming.
- A: The camera supports 10X digital zoom. While effective, digital zoom can reduce image clarity compared to optical zoom. Ensure good lighting conditions for best results.
- Q: The camera is not detecting motion.
- A: Check the PIR sensor for obstructions. Ensure the motion detection sensitivity settings in the V380 Pro app are configured correctly. Verify that the activity alarm area is set appropriately.
9. Specifications
| Feature | Specification |
|---|---|
| Brand Name | DiFang |
| Style | Dome Camera |
| High Definition | 5.0 Megapixels (8K equivalent with triple lenses) |
| Lens Quantity | Tri-Lens |
| Lens (mm) | 3.6mm |
| Zoom Type | Digital zoom |
| Zoom | 10X |
| Connectivity | WIFI (2.4GHz) or 4G SIM Card |
| Sensor | CMOS |
| Video Compression Format | H.264 |
| Audio Output | Two Way Audio |
| IR Distance (m) | 20m |
| Color Night Vision | Yes |
| AI Functions | Motion Detection, Auto Tracking |
| Alarm Type | telefon Alarm (App Notification) |
| Power Mode | Solar Powered |
| Solar Panel Power | 5W (also listed as 8W in features) |
| Battery Capacity | 8000mAh |
| Operating Temperature | -10°C to 60°C |
| IP Rating | IP66 |
| Movement Range (Pan) | 0°-360° (Manual for fixed, 355° for PTZ) |
| Movement Range (Tilt) | -10°-180° (Manual for fixed, 90° for PTZ) |
| Supported Mobile Systems | Android, iOS |
| Installation | Normal, Wall Mounted |
| Certification | CE |
10. User Tips
- Always fully charge the camera battery for 6-7 hours before its first use to ensure optimal battery performance.
- For 4G versions, insert the 4G SIM card and TF/SD card *before* turning on the camera for the first time.
- If using the 4G version, confirm your local 4G network bands are compatible with the camera's specifications to avoid connectivity issues.
- Position the solar panel in an area that receives maximum direct sunlight throughout the day for consistent charging.
- Utilize the adaptive power mode (motion sensing recording) to extend battery life, especially in areas with less frequent activity.
11. Warranty and Support
Your DIFANG V380 Pro camera comes with a 12-month warranty from the date of purchase. For technical support, troubleshooting assistance, or warranty claims, please contact the seller or manufacturer directly through your purchase platform. Keep your proof of purchase for warranty validation.